Mount Vernon Hotels

rooms clean continental breakfast was amazing very friendly staff

only stayed 1 night

The staff were really nice and the breakfast was ok.

The room was terribly cramped. I could hardly get out on my side of the bed next to the air conditioner. I would much rather have had the couch gone and more room for the bed. Very bad to try to plug in our c-pap machines also. The temperature in the room was also hard to set because it blew right into the bed and not in the room where you needed it. Difficult to get the luggage cart in and out of the room because of the placement of the closet.

it was not booked when I needed it

place was a bit run down. Had trouble getting hot water to the shower. they need a light-weight blanket for summer. It was either a sheet only, or a heavy comforter-like spread. I thought it was a bit pricey for the quality

Breakfast

Bugs in the room.. old carpet..no water pressure.

It was nice and clean.

Took several attempts for the door key to work. Also, the elevator was right next to my room and was not a quite operating one

Location was great and the breakfast was very nice.

Close to restaurants and eating establishments. Nice, redone bathroom.

Bedroom furniture was shabby. Heater unit was loud and noisy. Unless you like biscuits and gravy (which I don't), there was not much to choose from.

Excellent Staff. Comfortable clean room. Delicious hot breakfast with lots of choices.

The room was very clean, the bed was comfortable, the bathroom was nice, shower water pressure was good, toiletries provided were useful, the cable entertainment was more than adequate, the internet was better than most, and the breakfast buffet was excellent.

I was tired and they had a bed

Dirty sheets, no TV channels, no breakfast

The rooms were about what you'd expect for a Holiday Inn.

The room was not well cleaned. Among other things, I found that a previous guest had dropped a Milk Dud on the floor, which the cleaning staff had missed.

This is an older style Holiday Inn with a large atrium. It is close to the freeway, has a large parking lot, and a large portico (the cover protected us from precipitation while we unloaded the car). First impression of the lobby is pleasant, we were walking in from a blizzard - a blazing fireplace and comfortable chairs made for a welcome arrival. There is a large quantity of luggage carts and the elevators are high speed. Our room was spacious and the bed was very comfortable.

Blizzard conditions drove us off the road for the night. When it began to snow we made an on line reservation for a king bed room. When we arrived we had to wait because, "it is shift change". We arrived at our room to find two full size beds. My wife called the front desk and explained that we had a king bed room reserved - the answer was, "it is shift change and we just gave away our last king bed room". My wife explained that we have a confirmed reservation for a king bed room - so, pull a room out-of-reserve. The night manager took over the phone conversation and explained, "it is shift change and I cannot see what rooms are available". He had our luggage moved to a king room - and the rest of the stay was pleasant.

Location, that's the only good thing to say. I will never stay here again.

If I weren't so tired when I got there I would not have stayed!!!!!!

The location was very easy and accomedating. The staff was very friendly and helpful-all shifts.

At this point in time, I can not think of anything that I could suggest.

Location

Pool was out of towels. Front desk told us to ask the cleaning lady for more towels and she wouldn't give them to us. Took two calls and being put on hold for over two mins to find out if the front desk still had my ID from checking in. They did.