Mount Vernon Hotels

This is an older style Holiday Inn with a large atrium. It is close to the freeway, has a large parking lot, and a large portico (the cover protected us from precipitation while we unloaded the car). First impression of the lobby is pleasant, we were walking in from a blizzard - a blazing fireplace and comfortable chairs made for a welcome arrival. There is a large quantity of luggage carts and the elevators are high speed. Our room was spacious and the bed was very comfortable.

Blizzard conditions drove us off the road for the night. When it began to snow we made an on line reservation for a king bed room. When we arrived we had to wait because, "it is shift change". We arrived at our room to find two full size beds. My wife called the front desk and explained that we had a king bed room reserved - the answer was, "it is shift change and we just gave away our last king bed room". My wife explained that we have a confirmed reservation for a king bed room - so, pull a room out-of-reserve. The night manager took over the phone conversation and explained, "it is shift change and I cannot see what rooms are available". He had our luggage moved to a king room - and the rest of the stay was pleasant.

closeness to the interstate and quietness of the hotel. Nice breakfast and public area.

No paper, coffee at night was cold, no cookies on this visit. A/C did not cool room down enough.

Great hotel and staff. Room was quiet, clean and nicely appointed. Hot coffee, cookies and paper at check-in priceless. Nice public space and breakfast. Close to restaurants and freeway access.

The staff were really nice and the breakfast was ok.

The room was terribly cramped. I could hardly get out on my side of the bed next to the air conditioner. I would much rather have had the couch gone and more room for the bed. Very bad to try to plug in our c-pap machines also. The temperature in the room was also hard to set because it blew right into the bed and not in the room where you needed it. Difficult to get the luggage cart in and out of the room because of the placement of the closet.

Nice sized king suitr and good breakfast

The furniture was extremely dirty and wouldn't sit on it. The carpet was also stained, in the room and in the hall. Terrible small in the hall of the floor we stayed on.

nothing was good about this hotel

the pillows were dirty black with stains - had to get new ones

Nothing

The staff was not particularly friendly. The room was dingy. The bathroom had a lot of mold

I was tired and they had a bed

Dirty sheets, no TV channels, no breakfast

Beautifil hotel. Very clean. Staff was very helpful and curteous. Great breakfast.

The staff was friendly and helpful.

The mini fridge in the room wasn't working.

Clean and quiet.

The three flights of stairs to the smoking rooms.

The price was right and access was easy from the highway.

The place was a real dump! The carpet was filthy, the sheets were yellowed and had holes in them, the pillows were about 3 inches thick and towels were a yellowed. My first impression when I walked into the room was 'jeez, I hope I don't catch anything'

Free WiFi and cable

Lobby stunk like mold. Room could have been cleaner. There was duct tape holding shower head on. But bed was comfy and that's all we needed

Ease of locating hotel

Noisy bathroom fan when light turned on

convenient location, parking available close to entrance, bed was comfortable.

It was a bit noisy.

The staff was extremely friendly and the breakfast was very good with a lot of choices. I have kids so it was nice that they could all find something they liked.

We wanted a room with a door between the bedroom and couch area. We had one previously at this hotel. The description on priceline did not state the difference between this room and the step above which would have had the door.

The room and bathroom were spotless, no hotel smells. And how to regulate the heat was great, no loud fan or heating unit kicking on to keep us awake at night.

The young lady who checked us in had trouble with the priceline receipt I had. Had to give her another credit card, double charged. Called the hotel and I was assured it would be taken care and we would not be double charged.