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unique location; design of all facilities; fautless service It was not hotel's fault, but: the access road (3 km) is in very bad condition; and there is a petrol seraching drill 500 m in front of the hotel, causing some noise 24 hours a day. I think these are temporary inconveniences, but take tyhem into account when planning your visit within the next 3 minths or so.
Luxury hotel, great breakfast, friendly staff, excellent SPA.
The hotel is beautiful, the location wonderful and the service fabulous. We really enjoyed the breakfast buffet as well--a great variety and the quality was wonderful. Fresh fruit, fresh-baked warm bread, a great selection of cheeses, meats and hot dishes, made-to-order omelettes, those wonderful nalesniki (crepe style pancakes) and wonderful service. The room was extremely clean as was all of the hotel, the pool beautiful. I was travelling with my adult daughter but will return with my husband for a romantic weekend. We were excited to plan for dinner at the hotel restaurant but were dismayed to find that the restaurant staff closed the restaurant with no warning to us. The sign on the street still said it was open daily until 2300, but at 2100, it was being prepared for the next day. Although the staff observed us waiting at the open door for someonet to explain why it was closed, no one did. The sign by the door apologized for preparing dinner between1630 and 1800, but other than that, we did not know why we could not have dinner there. Also, it was hard to get into the spa but I guess we should have made reservations earlier. Perhaps a way to do this on the website would help.
The spa was great very clean
It was nice and quiet = breakfast buffet, excellent Nothng
Breakfast was simply perfect. The hotel is very nice and modern, very confortable rooms. We did not use the spa but we saw it. Definitely I will come back in the next occasions. Price very cheap.
Personel is extremly nice and very helpful.When I come to Poland next time I will stay much longer.
The staff were very helpful, and went out of their way to understand you even though they did not speak English.The rooms were clean and comfortable. The bar was the only place you could sit outside of your room and it was a smoking area which was only open between 18.00 and 22.00, so there was no where to go during the day except to sit in your room. There was no food available in the hotel except breakfast.
I do not like this hotel. The only advantage that is easy booking. And the availability of space in the parking lot. Good breakfast. Very very small room.. For the couple was offered a room with two single beds. Strange. Digger worked outside the hotel all day. It was not fun for a spa hotel. Too bad for this price.
We liked the friendliness and helpfulness of the reception and other staff, the complimentary welcome drink, the character and charm of the building, the excellent buffet breakfast and the readiness to provide a vegetarian dinner. The reception staff were fluent in English and gave us help in planning our onward journey to Slovakia. No.
Attractive location in a pleasant spa town with a period (some may say old fashioned) character. Helpful staff. On a two night stay I was surprised that my room was not serviced after the first night.Unusual in a 3-star hotel.
People at the reception are kind. Terrible noise from the cafe below. Untill 22.15 a band was playing and after that noise from the afterparty. We had booked the "luxious room", but this was a bit disapointing, especially because of the noise. Bed and badroom were clean although tables next to the bad were dirty and worn out.
good location, cousy rooms, stylish decoration of the hotel You have to pay extra for Sauna/Fitness. And the breakfast buffet was quite disappointing, at least for this price category.
very nice hotel situated in a quiet part of Krynica Zdrój, within 6 minutes walking distance to main street Deptak, very helpful staff, good breakfast, a singel room was quite spacious with very clean bathroom.good price/value hotel
Hotel with a lot of potential, very friendly staff, beautiful decoration of the rooms and the walls of the hotel, with an exotic touch.