|"Very clean and nice rooms."||(in 77 reviews)|
|""Clean room, comfortable beds!""||(in 34 reviews)|
|"Staff was very friendly and helpful."||(in 54 reviews)|
|"front desk staff was inhospitable."||(in 7 reviews)|
|"The pancake maker was broken."||(in 3 reviews)|
|"No coffee available in lobby"||(in 3 reviews)|
|room was nice||in 167 reviews|
|breakfast was good||in 164 reviews|
|staff was very friendly||in 127 reviews|
|great location||in 94 reviews|
|bed was very comfortable||in 77 reviews|
|pool and hot tub||in 71 reviews|
|good hotel||in 54 reviews|
|front desk||in 45 reviews|
|microwave or coffee maker||in 20 reviews|
|soft pillows||in 18 reviews|
|clean friendly||in 11 reviews|
|aquarium||in 9 reviews|
|holiday inn||in 9 reviews|
|pancake maker||in 7 reviews|
|less than a mile||in 6 reviews|
|consisted of a yogurt||in 5 reviews|
|shower gel shampoo||in 5 reviews|
|multiple times||in 3 reviews|
Worst evening in a hotel ever?
Some of the staff were very friendly. Great location within walking distance to a ton of family activities.
One night, we got back to our room and it reeked of cigarette smoke. The receptionist said that they knew about the issue, but that they were sold out and that they could not give us a different room. After spending fifteen minutes in the lobby, the receptionist came to our room, covered her face, sprayed our room with febreze, and let us borrow a fan, but the smell did not go away. We have a one year old, so we ended up getting a room at another motel down the street. The next day, we returned and our room still reeked of smoke; the fan I had placed in the window to blow the smoke out had been removed from our room. We asked to be moved to a new room, but no rooms were ready for us to be moved into. The receptionist said a new room would be ready in 45 minutes. One hour later, I go to the desk to check on our room; I was told that the room was still being cleaned, but we would be ready in 15 minutes. The room was smaller than our first room, and a panel on the side of the bathroom mirror was broken. I had to ask at reception for the manager to contact us regarding the smoke issues; I would have thought this was a given when we needed to stay in another hotel for the night. Two hours later, no contact from the manager, so I asked the receptionist to email the manager again. An hour later, by which time my family and I had left to spend time with friends, the manager left me a voice mail. I played phone tag with the manager of the hotel for the next two days, but never directly spoke to her. The staff did not charge us for that night, which seemed a given, but I was really surprised that they didn't more proactively address any of the smoke-related issues with us. The orange juice machine, soda machine, and laundry detergent dispenser were all broken. They displayed printed-out signs stating they were out of order. While doing laundry the day before we left, I listened to two cleaners genuinely scream at each other about the length of time it was taking one of them to finish a room. Never, ever, ever, ever again.
excellent place to stay!
The fact that this place is very clean and comfortable all throughout...makes me definitely want to come back. I travel alot and very rarely seen places like this. My room was very clean, we even had a nice sized jacuzzi in it.The fitness center was decent, and the full breakfast in the morning was completely AWESOME! One downside,10 min from the casino. .Nevertheless,its location is still prime. Only 3 min away from Mystic Seaport area. This is my first post about any property,i spoke with their staff,who are so nice,who make you want to come back. just had to say something, it was that good.
10 min from casino
I like the fact that it came with everything I needed ... kitchenette area, iron and board, even WiFi
The Holiday Inn Express is located just off Interstate 95 and the Green Airport is about 36 miles away from the property. For the guest looking to visit the Mystic Seaport that is about .7 miles from the Holiday inn Express Mystic. The Mystic Aquarium Institutes for Exploration is only 650 feet from the property. After guests have viewed the sea life, they can take a stroll through Olde Mistick Village and don’t forget to check out the Casinos nearby.
The Holiday Inn Express features 77 guest rooms, a fitness room, an indoor pool, and a continental breakfast. Each guest room has a flat-screen cable TV, coffee maker, refrigerator, and microwave. The private bathroom includes free toiletries along with a hairdryer. There is also free WIFI throughout the hotel. The Holiday Inn Express also offers a 24-hour desk service along with fax, copy, print and emails services available at the business center. The hotel also offers free onsite parking for guests.
For the guest that is a morning breakfast person, will enjoy a unique breakfast experience at our new Express Start Breakfast Bar that is served every morning. The breakfast bar features, a wide selection of fruits, juices, cereals and bread/pastries and hardboiled eggs.
For the guest that is eco-friendly, The Holiday Inn Express uses the IHG Green Engage system. It’s an innovative online environments sustainability system that gives our hotel the means to measure an manage their impact on the environment.
based on 504 reviews
Policies vary by room type and provider.
Holiday Inn Express Mystic is located at 6 Coogan Boulevard, 1.3 miles from the center of Mystic. Olde Mistick Village is the closest landmark to Holiday Inn Express Mystic.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Holiday Inn Express Mystic.
Yes, Holiday Inn Express Mystic offers free Wi-Fi.
No, Holiday Inn Express Mystic does not offer free parking.
No, Holiday Inn Express Mystic does not offer free airport shuttle service.
Holiday Inn Express Mystic is 24.3 miles from Block Island. Holiday Inn Express Mystic is 35.8 miles from Quahog.
Yes, Holiday Inn Express Mystic has a pool onsite.
Holiday Inn Express Mystic has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.