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_S-image.jpg?crop=true&height=118&width=118 "Provided by Leonardo")
Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "World class service."9.6 "96% found the
staff to be very friendly ." 9.7 "97% werehappy with the shuttle service ." 8.6 "86% said thereception staff was great ." 9.4 "94% thought theservice was very professional ." 9.5 "95% found therestaurant service to be one of the best ." 9.2 "Lovely bar service , according to 92%." 8.2 "82% werehappy with the room service ." 8.3 "83% wereimpressed by the valet service ." -
8.7 "Location is great."7.5 "
City centre within easy reach , said 75%." 9.6 "96%enjoyed the restaurants & bars nearby ." 10.0 "100%liked the proximity to sightseeing ." -
8.1 "Pool is good."
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7.5 "Internet works."8.0 "80% said the
wifi quality was great ." -
6.4 "Breakfast is mediocre."
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6.0 "Rooms are ok."5.5 "
Beds were acceptable for 55%." 6.0 "Only 60% said therooms were modern ." -
5.9 "Average value."
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5.8 "Sufficient wellness & sports facilities."5.0 "For only 50%, the
fitness area was satisfactory ." -
5.3 "Average comfort."5.5 "
Beds were acceptable for 55%." -
4.5 "Bad amenities."4.2 "58% thought the
building wasn't nice ." 2.5 "For 75%, thelobby entrance was sub-standard ." 0.0 "100%complained about the elevator ."
Overall Rating
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9.3 "World class service."9.5 "95% found the
staff to be very friendly ." 9.7 "97% werehappy with the shuttle service ." 8.6 "86% said thereception staff was great ." -
8.5 "Location is great."
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6.3 "Breakfast is mediocre."
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5.5 "Average value."
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5.3 "Rooms are ok."5.0 "
Beds were acceptable for 50%." -
4.9 "Not very comfortable."
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4.5 "Bad amenities."4.3 "57% thought the
building wasn't nice ."
Overall Rating
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9.2 "World class service."9.4 "94% found the
staff to be very friendly ." 9.8 "98% werehappy with the shuttle service ." 8.3 "83% said thereception staff was great ." -
8.6 "Location is great."
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8.4 "Pool is good."
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7.0 "Good vibe."
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7.0 "Good cleanliness."7.0 "70% said
rooms were clean ." -
6.2 "Average value."
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4.9 "Rooms are not good."5.0 "
Beds were acceptable for 50%." 2.8 "72%complained about the bathroom ." 1.1 "89% thought they werepoorly maintained ." 2.9 "71% said thebathroom was dirty ." -
4.6 "Not very comfortable."5.0 "
Beds were acceptable for 50%." -
4.1 "Bad amenities."3.8 "62% thought the
building wasn't nice ."
Overall Rating
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9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 8.8 "88% said thereception staff was great ." -
8.5 "Location is great."
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5.8 "Rooms are ok."
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5.6 "Average value."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 9.6 "96% werehappy with the shuttle service ." -
6.0 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
Hilton Garden Inns nationwide are consistently awesome!
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10.0review from
Antonio at the front desk was very professional and very helpful. I had speedy check-in and check-out service. The hotel is right across the street from The Patterson house which had good appetizers and cocktails. The sorrounding area had plenty of dining options. I would definitely stay here again.
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10.0review from
The staff was super fun and interactive.
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9.4review from
Easy access to stadium for the game My bed didn't work
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10.0review from
The staff is nice, the rooms are really comfortable, the breakfast was excellent and when I arrive late the staff provided me with go to menus so I could order food because room service was closed When I arrived a certain person was checking me in and I had reserved a room with a king bed and a whirlpool, as I was checking and there was a gentleman next to me and a gentleman who was checking that person in and they gave my room to him even though he did not have reservations. The woman who checked me and made it up by give me free breakfast every morning but still if I had these reservations at least a week or two in advance why would the front desk guy give my room away as there were any other rooms with the whirlpool available. This was my only negative about the stay and my suggestion is for the front Dess to check all avenues before giving away rooms especially for individuals who have reserve them in advance and not to people who come and stay on a regular basis and check in ad hoc versus people like me who need to make reservations because I was coming from California
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9.7review from
Staff was super nice. Room was moderate size but fresh and clean. Beds were very comfortable. Overall good value in a town that tends to be fairly expensive for accommodations anywhere near the middle of things. The West End is just a great place to stay. This hotel is sort of on the edge of it but there is a lot in a short walking distance and the hotel offers a free shuttle. Not a thing to complain about!
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8.5review from
Staff were amazingly friendly and helpful--went out of their way to make our anniversary special. The hotel shuttle was a great resource to get around town. Location is convenient to everything and costs half as much as boutique hotels 2 blocks away. Housekeeping wasnt particularly attentive--our rooms didnt always get completely freshened up from day to day, but it wasnt a huge deal for us.
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9.7review from
Hilton Garden Inns nationwide are consistently awesome!
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10.0review from
Antonio at the front desk was very professional and very helpful. I had speedy check-in and check-out service. The hotel is right across the street from The Patterson house which had good appetizers and cocktails. The sorrounding area had plenty of dining options. I would definitely stay here again.
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10.0review from
The staff was super fun and interactive.
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9.4review from
Easy access to stadium for the game My bed didn't work
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10.0review from
The staff is nice, the rooms are really comfortable, the breakfast was excellent and when I arrive late the staff provided me with go to menus so I could order food because room service was closed When I arrived a certain person was checking me in and I had reserved a room with a king bed and a whirlpool, as I was checking and there was a gentleman next to me and a gentleman who was checking that person in and they gave my room to him even though he did not have reservations. The woman who checked me and made it up by give me free breakfast every morning but still if I had these reservations at least a week or two in advance why would the front desk guy give my room away as there were any other rooms with the whirlpool available. This was my only negative about the stay and my suggestion is for the front Dess to check all avenues before giving away rooms especially for individuals who have reserve them in advance and not to people who come and stay on a regular basis and check in ad hoc versus people like me who need to make reservations because I was coming from California
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9.7review from
Staff was super nice. Room was moderate size but fresh and clean. Beds were very comfortable. Overall good value in a town that tends to be fairly expensive for accommodations anywhere near the middle of things. The West End is just a great place to stay. This hotel is sort of on the edge of it but there is a lot in a short walking distance and the hotel offers a free shuttle. Not a thing to complain about!
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8.5review from
Staff were amazingly friendly and helpful--went out of their way to make our anniversary special. The hotel shuttle was a great resource to get around town. Location is convenient to everything and costs half as much as boutique hotels 2 blocks away. Housekeeping wasnt particularly attentive--our rooms didnt always get completely freshened up from day to day, but it wasnt a huge deal for us.
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