Natick Hotels

Breakfast was much better than average hotel breakfast. Staff was very friendly and professional. Room was clean with lots of easy-to-reach outlets for charging electronics.

Shower drain ran slow.

Nice breakfast and breakfast room with a variety of seating. Spacious room. Quiet. Great location. Clean.

TV channels did not match list in room. No microwave in room. Awkward parking. Wasteful laundering of sheets and duvet cover for extended stay. Also wasteful discarding of partially used toiletries. Awkward configuration of bathroom amenities since toilet and sink were often used by second person while shower was in use. The space was very tight.

Not much

We reserved a room (200 dollars) when we arrived we were told that the carpets had just been steamed and were damp. Two hundred dollars for a room with damp carpets. That is inhospitable! They moved us to a room with only a shower that was habitable. But our stay was spoiled. Never again!

The pictures include the breakfast bar which appears to be against the wall. It isn't, there are staff behind the counter charging you for food. No complimentary breakfast. Also the food seems microwaved. You are better off eating outside of the hotel.

Was very. Old.bathroom tiles dirty. Only a old tile shower. Tables were chipped and scratched No chair in room.

Nice updated decor and furniture. Hotel personel was friendly.

Bar restuarant closed early, by 11 pm so it was hard to get something to eat or have a cocktail/ nightcap.

Clean and well designed.

Infastructure is in need of updating, i.e. outlets.

Our room was clean and comfortable. The staff was very friendly and helpful with advice on local restaurants.

The busy divided highway made access by car difficult.

My shower and bed.

just stayed there for a place to sleep and fuck.

Seems in need of a renovation - lots of things in room not quite right. TV didn'the work, A/Canadian struggled, ripped blind, stained carpet. Didn'the like paying for WiFi separate, but when I did, slow, slow, slow.

Starting with the stringy towels (The kind that you would use to wash the dog) The one bar of soap, very small. The $9.95 a day charge for internet. The security bar for th door that was loose and stuck thought I was stuck in the room. No refrigerator and a small ice bucket. It help exactly two small glasses of ice. I was shocked that this was a Sheraton The desk clerks new nothing about our event or that the event had a block of rooms reserved. I will not stay there again.

The hotel was clean and had all the amenities you might need during your stay. Parking garage has in and out privileges. Hotel is quiet & beds are comfortable. There is a Dunkin' Donuts across the street.

Don't stay here if you are hoping to be close to Boston. It's definitely outside the city. It is easy to find though. It's located just off the highway.

Almost everything about it was amazing

Their pool facility does not have a hot tub

Location was great and easy to find.

The overall hotel was loud, other visitors were loud and the room was noisy from them and the elevator.

Great location clean room and quiet

Not much

The place just felt dirty. Floor was a little sticky. The place looked worn out. I arrived around midnight. No-one was at the desk but there was a sign saying will be right back. Went to the phone to call and it didn't work. The wash cloth (white) was kind of gray. Maybe something was wiped up with it washed and put back in service. Was noticeable next to the other real white wash cloth, Towels were rough except for the two bath towels I used. I will usually wake up early and do some work. I couldn't. I showered, shaved and went to work early.

Pool only open 12-9 pm. Big disappointment to us as we would have picked elsewhere had we known.

The room was newly renovated. It was extremely clean and comfortable. It was quiet and private feeling. The queen bed that we had was very comfortable. We had a suite, which was comfortable and spacious. The breakfast that was provided was filling and of good variety and quality, especially for a hotel breakfast. The wifi was easy to connect to and plenty fast. The staff was especially friendly and helpful. We needed directions for transportation and restaurants and they went out of their way to make sure that we were given clear instructions and quality suggestions. The price that we received through using Kayak gave us a great suite at the price of most small rooms elsewhere. I really couldn't have been much happier with our stay.

The breakfast staff could do a little better job at washing the dishes and utensils more carefully. There were a few times that I had to leave a plate or fork laying on the counter because it wasn't sufficiently clean. They did a great job of keeping up with the number of people eating each morning though.

Comfortable bed, clean room & bath, quiet

Dinner table in restaurant had a nice view of river

Given the price of hotel $300 for one night and the suburban location expected more. Room, 466 was an extraordinary ling walk from lobby. The hotel is poorly designed. Nothing was free. Had to pay $11 for the internet, no free coffee or hot water in the lobby. Housekeeper was knocking on our door at 8:30 in the morning then opened the door when we didn't respond soon enough. They leave an envelope in the room to remind you to tip housekeeper. I generally don't stay at Marriots so maybe they do this everywhere. The fan in the bathroom didn't work. Seems like this is something the housekeeper should notice and report. Would not stay here again.

Bartender very friendly ...

Bad falafel burger

Front staff were great. Price was ok. Room was very clean, well appointed.

Bed was surprisingly uncomfortable, could hear toilets in other rooms flushing (very strange. Maybe it was just our room?) way, way overpriced room service ( no lie, charging $18 for eggs and sausage, $50 for a $9 bottle of wine).

The area was right off the highway in a complex with three hotels. Room was neat, clean and I had no problems with noise. There were folks that were noisy outside. This is an extended stay hotel and it was nic e to have mini kitchen available. Single chair in room had seen better days.

If you're looking for a cheap, clean place to stay for a short business trip, this place is fine. The staff was polite, but only offered information about eateries when asked. I did not use the stove top and the microwave and frig worked. The locale is prime for traveling on Interstate 95, and is in a quiet, commercial area. Eateries are not within walking distance, so ask for suggestions.

the room we stayed in

the breakfast quality

Overall my stays in the past have been great rooms are clean staff is friendly and helpful. I would stay again however I would hav to check the bed before doing so

The bed was not comfortable at all. I was going to ask to change rooms but I honestly was too tired to pack my things up and move. These things should be inspected I can't believe i'm the only one that have may brought this to the staffs attention

The staff was very helpfull with directions and knowledge of surroundings

Tv had lost signal a few times...

Bed was very comfortable, staff was terrific.

Bathroom needed some cleaning and the one of the towels had a big yellow stain on it .

I enjoyed the continental breakfast was excellent.

The bathroom tub held water in the tub. Other than that, I enjoyed my stay.

The rooms were clean, the staff were friendly, the hotel was quiet, the breakfast was very good, and the hotel was located close to downtown Boston without the downtown Boston price tag.

One of the hotel elevators didn't work.

I loved that they provided us a cot for no extra charge, the beds were comfy, everything was very clean, people were nice, everything was great!

I didn't like the expensive breakfast, it was pricey and not very good at all, maybe a free continental breakfast would have been nice.

Very clean and the bed was really comfortable. Loved having the Starbucks cafe but would have liked some sort of complimentary breakfast available. Great location for our purposes and loved the underground garage.

Nothing

Bed was comfortable

Very small bathroom, Vent broken. Tv remote didn't work well.

I liked the price, especially for New Years Eve. I liked the guy at the front desk with the dress he was very polite and helpful. I like how everything was fairly new. I appreciated the free breakfast which was not too shabby at all.

No pool

location and a safe area friendly staff , luxury hotel

The bed was very comfortable and the robes were a little wild but very nice. Room was clean.

Decor was a little over the top in the rooms themselves but the common areas were very nice.

I would of liked have my room on the 8 floor like I was soposto

The fact I booked it to the 8 floor an did not get the patio like I was looking forward to

the night was a great.excellent customer service we got from luis Castilto he had a warm smile answered all my questions friendly give me some cookies for my children and just the overall beautiful experience because of his customer service if I ever do go back which I will in the future I will go back to because of him. He really was great he made the night great

Room it's very clean and the pool

The back stairway do you need pay attention it's smell bad (pp)

The pool water was a pretty blue

This place is old, run down, and needs to be bombed and start over. Room was filthy, carpet disgusting, bed saggy, Internet spotty, TV limited, walls thin, and everything thing smelled like your older cousin's garage apartment back in the 70's. My room looked nothing like the photos on-line. Front desk worker was surly at best.

The rooms were decent size and nice overall for the price.

NO PARKING!!!! There was no mentioned of no parking when booked my stay and had to pay $28 a day for the parking garage. So it was a group of 6 people with 4 cars....$28/day each. :( The staffs at reception were rude when I asked about parking. This was not a good experience and would not recommend to anyone.

Arrived at 130pm to check in but was told room wasn't ready. When I returned later that night they told me they were overbooked and bumped me to a hotel 20 minutes away. Even though they paid for the cab it was an inconvenience.

Staff was not friendly

liked the location. peaceful town.

I was very dissatisfied. When I arrived to the room was under construction but I was told it was "newly renovated". The room had a wet and moldy odor to it like water was sitting in there. The ceiling vent had no cover and the air condition was not working properly which caused my stay to be very uncomfortable . When I called the desk to address the issue they did not respond. not happy with this stay which is a shame because it is a very nice location.

Service was very good.

Weather....not your fault

Breakfast was good if you got there early. Later the hot food was dried out.

Hotel is old. Room was either too hot or too cold. AC was very noisy. No sink in bathroom. For the price it was very disappointing.

It exceeded my expectations! The breakfast chef was super friendly and pleasant. Just a really good atmosphere. There were kids there but we never heard them. Family friendly but also a getaway spot.

Straight forward living conditions. Decent bedding. Shower was great; two shower heads with a walk-in area. Easily accommodated two.

Only problem I had was that the remote for the 37" HDTV was missing in action. There was a remote for the AC, but we could not find the TV remote. Easily worked around by using the buttons on the side of the unit.

I liked the early check-in confirmation. Room was clean and upgraded and represented a very good deal for the price. Room was surprisingly quiet. I slept well.

Everything was modern looking and a great location

Too pricy for a thursday night

Great staff Goog location Goodl value

Everything

The location.

They offered none of the amenities that typically are offered free at any other hotel I have stayed in. Very low value for the top money they ask for. I won't be staying there again on my next trip to Cambridge.

Convenient location. Clean room. Very helpful and pleasant staff.

It's shocking that for the price you pay for a room at a Marriott that Wi-Fi or wired Internet connectivity is not free. Really? Bathroom vanity was very small, too small for two people to be getting ready at the same time. The under-mounted bathroom sink wasn't installed under the granite, vanity top correctly...surprisingly low build quality or QA, again, for the price of a room at a Marriott.

Location

They gave me a smoking room and did not want that. Very dirty inside