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The friendliness and willingness of the staff to meet our every need. In fact, when we had to leave earlier then they served breakfast, they made a lunch for us to take with us instead! No, I cannot think of one thing I didn't like about this hotel.
The hotel is in a beautiful rural location between two towns with a beautiful country feel inside. We upgraded our room for a few Euro and got a suite with an included bathroom, balcony, huge bed, couch with a hide-a-bed and beautiful furniture. the staff didn't seem quite as friendly as I'm accustomed to in Bavaria, and their English was really rough for an area that I would think would attract so many tourists.
Out of the way but has a lot of charm. The staff were great. Food was great and breakfast WAS included which made it one of the best and best value rooms we had on our trip. There were several bathrooms to choose from and they were clean and updated. No TV in rooms, but it may have changed the feel of the area if there had been.
No english spoken
When I arrived the owner let met in & went into a room, which I didn't go in, as I thought it was her private flat, however it was my room: ...rooms infact! ...A lounge/diner/kitchenette with balcony, a bedroom & bathroom. I stayed at 10 places on a 2 week, 2 day holiday & the accommodation here was better than places costing 120 Euro for one person per night.
nice place, large rooms, clean and very well equiped, wifi convenient, very friendly host (Frau Schade), hotel is very easy to reach, short walk to Nesselwang center and swimming pool, great views over Alps Everything was ok, one suggestion would be to make the in-house sauna/spa free to enter.
nice hosts, nice accomodation (our room was more a small apartment rather than only a room), excellent breakfast nothing bad at all. Just some suggestion, sauna included in the rate would be apreciated as well as shampoo and soap in the room.
The hotel was ideally located to explore the many interesting sites in that area and the owners were both friendly and helpful. The accommodation was brilliant, well appointed and spacious and we would certainly consider returning to this venue./
we enjoyed the loction of been in the village, it was easy to get to and easy to travel to different villages we would have likes tea or coffee making facilities in our room.also not many dishes on the English menu.
Charming hotel & perfect beer! Diner could be better
Clean room. Noisy location on main traffic thorough fare
Great location and wonderful stay - Definitely will use again.
very friendly people. You feel like home.
The hotel was not a fouir star.... but it was perfect for our needs. WE had young children and did not want to go out everynight,. The kitchenette was perfect. My children loved sleeping on tyeh bunk beds. The staff was very helpful and friendly!
Nice Building, comfortable room, Freindly staff, Lovely village in the mountains.
Cosy hotel with nice use of wood and sloping ceilings etc. Warm and comfortable. Good wireless Internet. It felt a bit crowded. Overall there was a fair bit of space but it was split into different rooms. A kitchenette was included but it had virtually nothing in it so you would have to bring your own cooking utensils, plates, etc if you wanted to use the kitchenette.
The location, friendly staff. no
Convenience for visiting Hohen Schwangau and Neuschwanstein and the surrounding district. Train whistle at 6.00 hours
easy to find internet problems
The Hotel is in a beautiful setting and very quiet. The mountain air is fresh. The recommendations for dinner were excellent, and the breakfast buffet had all we could wish. The fold-out couch/bed was not very comfortable for our adult son, and the wireless network only worked in the reception/breakfast area, despite our room only being on the first floor up.
The staff was very sweet and worked very hard to help us in English whenever possible.
good weather and nice view
It was quiet and in a pretty location. There was no hair dryer, no shampoo and no kleenex in the bathroom. Also they did not accept visa.
The place where is located
Gerda and her team were very efficient and received our two families with 2 children and a baby cordially. Value for money was excellent, considering the quiet nice rooms and the full breakfast included in the price. Whenever we had a wish Gerda would see to it and she even lended us umbrellas for a day. The hotel is located in a quiet and idyllic subsection of Pfronten. The only small thing to quibble about were the heavy "nordic" down covers that require some getting used to for "Floridians" in the way of sleep/temperature management. Otherwise we absolutey recommend the hotel.
very kind staff, nice and quiet, big rooms and bath, wonderful surroundings. Ask nicely and you can use the Internet for free. It was hard to find.
Country, farm, and small town area near mountains. Local charm away from business of city. Clean air.
Hospitality, parking place, it has an elevator that is very useful to carry the luggage at the top floor, placed into a nice landscape, great food
Great location, nice, peaceful, fantastic view from the balcony, free parking there was only one minus - no english speaking staff. and they looked not so friendly (but porbably because of they were not able to say anything in english). of course absence of internet and possibily to pay by credit card is minuses also.
Surroundings, price/service ratio Only german language. Breakfast from 8am - a little late for someone...
Food and people
It was excellent! What more can I say?
Friendly staff, good food, nice room. The view is great! The outside of the hotel could use a little paint.
Cozy clean hotel, good breakfast
the landscape the towels: bad quality and too few
It is in a really nice place... nice views. It is run by a family so everything is really comfortable and warm.
Great view from balcony, good location
People are very nice and the rooms on the mountain side offer a splendid view. The place is quiet, you need a car if you want to visit around ; but walking can start directly from the hotel. Breakfast is nice and restaurant is good and offer local specialities: try the Apple Flamenkuch.
Ideal peaceful location at edge of town with wonderful views. Perfect for walking from the hotel plus cable car station and railway station very close. Excellent meals in restaurant. Would like to have stayed longer.
For being a 4 stars hotel, I missed a mini-bar and a more equipped and larger bathroom. The staff also could not speak much English and did not warned us about the kitchen was closed at 21h. I was expecting a better service for the price we paid.
We stayed in Berghof two nights. The hotel is pretty well located, however it was not easy to find. Rooms are very spacious. In our room there was a small kitchen which is good, as a grocery store is around the corner, so we could arrange an afternoon tee on the balcony. Swimming pool and sauna are a good bonus as well. We could not get connected to wireless internet and hotel staff had no idea of how it works.
We were very happy with this hotel. The hotel manager is very nice. They provide a nice lounge area for guests with board games and a stocked drinks fridge with reasonably priced drinks (e.g. less than 2 euros for a beer). The rooms were clean and well appointed - at least some of the rooms have balconies. The included breakfast was excellent. Pfronten is a nice small town and the castles are easily accessible if you have a car (less than 15 minutes drive). When we left the hotel in the morning a herd of cows were mowing the grass across the street. Highly recommend the 500-year old Gasthof Adler restaurant for dinner if you find yourself in the area.
The hotel was perfect, our room opened out onto a little shared patio and garden and the sound of the cow bells is the surrounding fields is totally charming.
Clean, Friendly people, Nice tooms
quite and perfect position, wellcome milka, good breakfast, clean room with terrace, nice staff none
Very friendly welcome, nice common area to sit and have drinks. Good typical German breakfast. Also staff were helpful with information about the town. Room was spotless and well maintained. The location is beautiful and peacefull away from the main action of Fuessen and the castles.
Very kindful staff. I called reception because of late arrival, check in time is 20:00, but he waited us for check in untill 21:40. Very wide and comfort room equiped kitchen. Breakfast is served from 8:00, but we had to leave 8:00, so they served 7:40 for us. Perfact hotel for guests notthing
The place is wonderful, more silent, birds singing,it s heaven on earth. everything was perfect.
Staff very friendly 'Hotel' misleading. More bed and breakfast.
The hotel was a charming hotel and the owners were a lovely family who were very helpful and recommended various restaurants and things to do. This made our stay very relaxing and extremely enjoyable.
absolutely everything, especially kind welcome, good prices of beverages and very very good breakfast no
Excellent location; wonderful hosts; beautiful countryside! The rooms were comfortable and spacious.
The owners are very polite, friendly and hospitable. The place is very comfortable and cosy. National typical German/Tyrolian flavor/culture are well preserved. We wish we could come back again. We strongly recommend this hotel to other potential clients. Nothing.No complaints at all.
Beds were very comfortable and the room was a good size. Toast was not available at breakfast for our son. Informed hotel we were arriving at 11:30pm were 10 minutes late and had to call to get the key.
Add 2 euros/person / day tourist tax
The Gunterbergs were perfect hosts, the facility was very quiet off the road and location excellent within Southern Bavaria.
Staff was very helpful; provided laundry service Good location to explore area besides castles
Very kind staff, wonderful view and good facilities. The internet is very slow.
The breakfast :-) To find it we use car GPRS. Without it I think we might get lost.