Neuss Hotels

The hotel staff was great and the bar and resturant had great food.

location,srfvice

It is nice to visit Dusseldorf by bike.Next to the hotel there is a bike trail that leeds to th city.The breakfast buffet is very nice.

It's not a cozy hoteL

Well organized & friendly

With hot wheather a pool would have been a great assett. No airco in room. Street noise.

Very basic hotel. Wireless internet only works on first 2 floors (6 floors in total). Hotel had already given out all their LAN cables as well. The state of the hotel is just OK but it looks a little old now (like 90s style). The bathroom had no bathtub, only a shower... Breakfast was basic as well (the pastries were not very good). The price paid (€279) was not worth the service received at all. However, staff were very helpful, understandable and sympathetic. I will not go back there.

Good position in city-centre

Noisy (close to train station)

Hotel staff were so accomodating. Room was comfortable and clean. Breakfast was amazing, everything you could want. Perfect for business in Dusseldorf, only disadvantage for weekend visit was distance from Dusseldorf. Trams were good and cheap but a short walk taxis available at the rate of 15-20 euros each way.

Nothing, enjoyed our stay very much!

Clean room,good stuff,good underground parking

Very expensive at these days

I think I will never stay there any more. I don't like it at all.

The room is ok, The breakfast is very good and the team gives you a good service

It is far away from the central train station (about 1 Km), but I knew it before. The price was very high (230 Euro per night, one person)

It is good hotel

no commend.

Courteous staff

Small rooms

Clean, comfortable rooms, with modern amenities. Friendly staff.

Hotel advertises airport transfer, it is at a cost of 25 Euro one-way and only if booked in advance, else it is a 45 Euro cab ride from DUS airport. Kaarst is not conveniently located near airport.

I had trouble with one front desk supervisor that was a left over from the East Germany days.

Super friendly and accommodating staff.

Nice, central modern hotel, good breakfast and nice staff. Fair price and easy to take the tram downtown

Breakfast should be included, and the parking is far to expensive

very couteous and helpful staff, all of them

Bed quality, cleanliness, absence of fridge

It provided all the basic requirements for our business trip without any fuss or overcomplication

It was located in the wrong area for our work programme, which was to visit the 'K' show on a daily basis, and also there was a shortage of fried scrambled egg for breakfast, probably due to it being so popular with all the guests at that particular time.

Fair hotel accomodation . Advantage the on site taxi "piazza". Not enough cupbaord space and hangers for clothes . Expensive for what it offers compared with other hotels.

everything.....staff was nice, room was clean the stay was pleasant....

I got room seervice the first night and I really enjoyed the meal

I did not like the fitness area, it was one of the main reasons i booked as I was travelling alone and know I was a bit outside town. It is not big enough and obviously threw a bike and crosstrainer to get an extra star

Friendly staff- good restaurant/bar

Lack of business center.

Good rooms, not a small, comfortable and nice furnished. Very stylish design of lobby, and other areas.

Very strange design decision to use clear glass walls in bathroom. Toilet not close. In my opinion, non suitable for a business and city hotel.

Breakfast and Free Internet

Location

It was definitely calm and quite.

The hotel has one side of the rooms with industrial pollution, not pleasant for any one.

Views

Internet access costs extremely high. Easy way to make money at the guests expense

I enjoyed the morning breakfast

They charge me the internet too high..

location

small room verry very noisy, very small bathroom

Very clean

Nice staff

a bit away from the centre

Breakfest

-

Clean and efficient, very helpful even when busy. Door and front of house staff very helpful

The breakfast is rather good, staff is kindly

The hotel doesn't locate near the old city, the room is very-very small and not very clean.I don't like the design of the hotel

Very friendly and helpful staff.

Room and bathroom were smelly. Wifi connection was intermittent and slow.

the room was toooo small and the heat wasn't good

Perfect location ,Freindly staff

No english channels in TV

Excellent hotel the staff were so polite and helpful, the hotel has a fine taste in their hospitality, near to shopping, food, nice walk and of course the U Bahn is on its corner. I surely recommend it to others.

I liked the welcoming and excellent attitude of all the staff and the quietness of the hotel and the fact that I could just step out into the best shopping and Christmas markets

nothing

The staff were really kind! The rooms are tidy and good. Breakfest was the best!

Good value for money

Really nice, large, modern, stylish room with good facilities (nice size desk with landline, wi-fi, decent hairdrier, safety deposit box, as well as the little things like shower gel/shampoo, shoe polish kit and sewing kit etc.

Shower position was such that you could stand under it (it was over the sloped end of the bath) and water went all over the (very slippy tiled) floor. It's quite well hidden. Also, the Japanese restaurant on the ground floor has late night kareoke - glad we weren't on the 1st floor!

The room was really large, the breakfast was great only the bathroom was a little small but very clean! We would definitly book this hotel again!

The spa was terrible and they did not even have the sauna or steam room on. Very bad.

This hotels is just fantastic. We stayed in this superb hotel in the end of November and cannot wait to come back. We loved its classic luxurious style, the most modern technology in the room, the very cosy living room where you can just sit down, relax, play chess. The bed is very comfortable and the TV built in the mirror in the bathroom is quite impressive. If you want to experience a really enjoyable weekend, book a room here! Ramon and Mirka

communication possibilities.

upkeep of hotel needs to be reviewed.

Breakfast price (32 euro pp) much too high

The staff was very pleasant.

The location, staff and cleanliness was perfect

I would suggest a kettle in the room for use

Location only.

Had to pay for faster internet. Bathroom dirty. Shower not draining, shower head holder broken so water sprayed everywhere. Rubber covering on mattress??? This is not a youth hostel. The booking cost 150 EUR for one night!!

The situation and public transport were good; quiet room. The staff was friendly and helpful.

The room was quite warm, expensive breakfast.

Loved the location. My son loves sushi and this street was sushi heaven. The hotel room was also very comfortable. The breakfast was great.

When I got there they informed me that there would be an up charge because the room they had for me did not accommodate the number of people on my reservation. Am still trying to figure out if I paid twice for the room There is also no concierge and the staff is not overly friendly. However, they are very competent and pointed us in the right direction to get the information we needed.

Nice rooms and the hotel itself - quality material, not worn out. Really good. We did not try the restaurants in the hotel but they seem serve gourmet food. Public parking is very convenient just underneath the hotel (24eur per day). Hotel is about 7 minutes stroll from the shopping area.

Internet is very expensive - come on, this is 21st. century, internet should be included in room price, just like hot water is! The Spa of the hotel is rather small and we found it to be on the coldish side - but anyway, especially in a day time, the view from the top of the building is nice. Also the elavators - I don't understand why hotel building designers always hide stairs - not all hotel guests are not physically fit to walk up/down the stairs, and waiting long time for the elevator in peak times just to go a few floors really makes no sense.

sleep, drink, shower, breakfast.

Nothing.

Although small, it was perfect for me and my family for visiting the Christmas Markets. Room was perfect for what we needed - just a place to crash overnight and be safe and warm.

Wifi didn't work in the room; but did work in the reception.