Neuss Hotels

decent place to stay nothing

very close to the k fair poor minibar only one computer at the business center

The restaurant had a reasonable menu and service. The additional charges eg for parking and internet access. At the rate charged for the room I would expect this to be included.

There are no good points in this hotel. 1. Reception staffs didn't know how to use international call. So it takes time for me to find it. 2. Taxi control, just call, but there are no signboard for customers and also taxi. So some of guests coming late waited along the street and got taxi first. The hotel doesn't have any awareness about this. 3. Internet can't be connected smoothly. 4. They don't change towel and other to new one in first day.

Sports bar was very smokey. Non smokers had to make do with an area beside the reception.

incredible tasty breakfast, decent rooms the smell inside the rooms, located in industrial area, pretty old Tv sets for a hotel rated 4 stars

Clean room,good stuff,good underground parking Very expensive at these days

communication possibilities. upkeep of hotel needs to be reviewed.

They did not clean my room and and were charging me extra money for breakfast and then after talking to the manager they took if off but wasted 45 min and they knew that i never had breakfast

Convient location, with the services I require.

Ease of access to Duesseldorf and Kaarst (where we met friends) The airconditioning didn't work. I also had problems with the car parking ticket that I bought on arrival.

It was close to where I needed to be The internet did not work, the parking outside had to be paid in cash, the rooms were dirty, the breakfast was not included in an expensive room rate and costs an additional 16 euros!

too smokey from cigarettes, room was old, needs modern updates

The food the bed

The hotel staff was great and the bar and resturant had great food.

Pool and kids liked the toys and Staff were a bit rude when we asked for direction but this could have been due to the language difference

Nothing Far too overpriced at conference season. Feel being ripped off.

Convenient location for airport and exhibition centre

We liked the location. We were not too impressed with the room facilities. No writing paper, no pencil/ballpoints, no enveloppes. I did not like the bed pillows. Too soft and no way to get another one. Obviously the hotel is very popular by the Mid Eastern travellers. Without any disrespect, it seems to make the hotel a bit messy. Other than that we will come back for the location.

Overall it was good value for money. Staff were friendly. Breakfast and dinner were quite acceptable. Room was ok. The lift was out of service

Spacious room where one can open the windows. Newly redecorated reception area. Sufficient free outside parking. Easy and short access from the motorway. Very dirty and old carpet in the room and corridor, even with holes in the carpet of the staircase. Walls in the corridor and staircase need urgently repainting. Curtains in the bedroom need to be cleaned urgently. Bed is ok for a single person, but definitely too small for a double (queen size ? I doubt it). You can hear some noise from the motorway.

A lot of free place for parking

comfort and the value for money no

The hotel is easy to be reached from the motorway.In general the staff was very kind and both breakfast and diner were excellent. Have stayed for 4 nights and upon arrival noticed that the room was not vauum cleaned (remains on the floor...). It took 2 x complaining before action was taken by the hotel staff.

For me, it was a convenient location. I was told the hotel resaurant was closed (it was only 20:00) and that the same food was available in the bar. This was true, but the bar was full of smoke. I ate quickly and left - so the hotel lost money as I would have spent more in the restautant.

Well organized & friendly With hot wheather a pool would have been a great assett. No airco in room. Street noise.

It is nice to visit Dusseldorf by bike.Next to the hotel there is a bike trail that leeds to th city.The breakfast buffet is very nice. It's not a cozy hoteL

It provided all the basic requirements for our business trip without any fuss or overcomplication It was located in the wrong area for our work programme, which was to visit the 'K' show on a daily basis, and also there was a shortage of fried scrambled egg for breakfast, probably due to it being so popular with all the guests at that particular time.

Easy access to Neuss, free parking, price. The hotel is listed as 4 star but is definately more like a service station motel. Very basic.

The woman on reception was particularly good, friendly and helpful. The bathroom was of a very high standard I did not like the location so much. It was all a little grey

Location, food. Price is 4-7 times higher during Medica Fair, compared to normal days. Surcharge for breakfast, surcharge for internet, no place to hang clothing during shower, long dark corridors, poor room light. Waiting fare too long for a buffet lunch.

the comfort and the excellent breakfast!!!!!! when people travel with a lot of luggage/ need something to transport them.

Good breakfast