|"Staff was great and very accommodating"||(in 21 reviews)|
|"The food was delicious !"||(in 4 reviews)|
|"Very good continental breakfast."||(in 11 reviews)|
|"Literally no hot water."||(in 3 reviews)|
|"No room cleaning and/or clean towels provided."||(in 3 reviews)|
|"some breakfast items were expired"||(in 7 reviews)|
|great location||in 75 reviews|
|room too small||in 75 reviews|
|staff was friendly||in 51 reviews|
|comfortable bed||in 46 reviews|
|continental breakfast||in 40 reviews|
|bar and restaurant||in 27 reviews|
|french quarter||in 24 reviews|
|frenchmen street||in 16 reviews|
|hot water||in 13 reviews|
|walking distance||in 12 reviews|
|cleaning ladies||in 11 reviews|
|great food||in 11 reviews|
|towels or sheets||in 10 reviews|
|new orleans||in 9 reviews|
|residential neighborhood||in 8 reviews|
|walk to the main attractions||in 6 reviews|
|felt safe||in 4 reviews|
|great bar||in 4 reviews|
|hour later||in 4 reviews|
|parade route||in 3 reviews|
Mardi Gras stay
We enjoyed how close the bed and breakfast was to the French Quarter. The staff was super friendly and accommodating.
We were supposed to check in at 3 pm on Monday the 1st (of February). The innkeeper texted us to let us know the BnB was not open on Mondays. If the room was clean before 3 pm we would be allowed to check in. We arrived to the BnB and found our room at 11 am hadn't been cleaned from the person before. So we decided we would just wander and come back at 3 pm. We did so and when we returned we found the room in the same condition. At this point I'm tired and frustrated. We call the innkeeper and he tells us there is staff at the property that should be taking care of it. After that they quickly cleaned our room and we were allowed in around 415 pm. This was one pitfall. I understand if you are closed on Mondays, but what I don't understand is why you don't have the staff to help run the place. In our price we were offered a continental breakfast... But the chef was in Houston and we did not get the continental breakfast the next day. We got a knock on our door at 8 pm to give us our breakfast. This included a yogurt, Apple, granola bar, croissant, and water. I'm in no way upset with any of the staff. I'm just a little frustrated that all of this couldn't have been told to us prior to our arrival so that if we wanted to find another hotel we could have. Value overall due to it being close to the French quarter was good. Value for the service provided, don't think so. I think I'll be staying somewhere different next time.
With a stay at Balcony Guest House in New Orleans (Faubourg Marigny), you'll be steps from Royal Street and 7 minutes by foot from Frenchmen Street. Featured amenities include complimentary wired Internet access, a business center, and express check-out. Free self parking is available onsite.
based on 166 reviews
Policies vary by room type and provider.
Balcony Guest House is located at 2483 Royal Street in Marigny, 1.4 miles from the center of New Orleans. Frenchmen Street is the closest landmark to Balcony Guest House.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Balcony Guest House.
Yes, Balcony Guest House offers free Wi-Fi.
Yes, Balcony Guest House offers free parking.
No, Balcony Guest House does not offer free airport shuttle service.
Balcony Guest House is 12.3 miles from New Orleans Louis Armstrong. Balcony Guest House is 66.1 miles from Gulfport Biloxi Regional.
No, pets are not allowed at Balcony Guest House.
No, Balcony Guest House does not have a pool onsite.