Overview

Crowne Plaza New Orleans French Quarter

739 Canal Street, New Orleans, LA 70130, United States
+1 800 863 7818

$92+

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Rates

Overall guest ratings

7.6/10 Good
Based on 5,607 reviews
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Review highlights

  • 9.2
  • 8.9
  • 5.8
  • 5.4

Good to know

  • Friendly service
  • Good alcoholic drinks

Nearby

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    About

    The Astor Tower was completely renovated in 2016. Exactly 1 mile from the convention center and located on the most exciting street in the city, the Crowne Plaza New Orleans French Quarter hotel seamlessly blends modern convenience with historic architecture and impeccable service. This upscale gem among New Orleans French Quarter hotels is 14 stories still bears the storied Astor name on its façade. Offering the amenities you've come to expect in a business hotel, the Crowne Plaza French Quarter hotel includes a business center with a printer, copier and scanner – so you can keep up while you're on the go. Use our Crowne Plaza Meetings Director to plan everything from a small training session to a larger company celebration. Relax and indulge in French-inspired luxury while at the hotel. From the polished floors and elegant welcome of the lobby check-in area to our comfortable beds and overstuffed armchairs, the hotel offers a luxurious retreat from your busy day. Order room service when your energy is spent from work, or join us for a meal at our on-site restaurant.

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    Amenities

    • Free Wi-Fi
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.6 Good
    Based on 5,607 reviews
    • 9.2 "Incredible bar."
    • 8.9 "Location is great."
    • 7.1 "Good service."
    • 6.2 "Vibe was decent."
    • 6.2 "Average amenities."
    • 5.8 "Internet is average."
    • 5.4 "Average comfort."
    • 4.9 "Rooms are not good."
    • 4.2 "Breakfast is below average."
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    Overall Rating

    7.7 Good
    Based on 3,364 reviews
    • 9.2 "Incredible bar."
      9.5 "Delicious alcoholic drinks, according to 95%."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
    • 6.9 "Service is ok."
      6.4 "64% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.1 "61% considered the lobby entrance to be so-so."
    • 5.8 "Sufficient wellness & sports facilities."
      6.2 "For only 62%, the fitness area was satisfactory."
    • 5.8 "Internet is average."
    • 5.4 "Average cleanliness."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 4.7 "Value below average."
      4.4 "The price was too high for 56%."
    • 4.6 "Rooms are not good."
      5.0 "Only 50% said rooms were clean enough."
      1.7 "83% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      0.7 "93% were disappointed with the minibar."
      3.8 "For 62%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
      1.7 "83% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      0.3 "97% were unsatisfied with the kitchenette."
      3.1 "69% had problems with the shower."
      4.1 "59% thought the tv was sub-standard."
    • 3.7 "Breakfast is below average."
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    Overall Rating

    7.8 Good
    Based on 1,289 reviews
    • 8.0 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      9.8 "98% liked the proximity to sightseeing."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.8 "Average amenities."
      5.9 "59% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.8 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.5 "Internet is average."
    • 5.3 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.3 "For only 53%, the noise level was all right."
    • 5.3 "Average value."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
      4.8 "52% were unhappy with the view."
      2.0 "80% found problems with the furniture."
      4.2 "For 58%, the rooms looked old."
      0.6 "Air conditioning was criticized by 94%."
      3.4 "66% had problems with the shower."
      2.3 "77% said the bathroom was dirty."
      0.7 "93% were disappointed with the minibar."
      0.3 "97% were unsatisfied with the kitchenette."
    • 4.1 "Breakfast is below average."
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    Overall Rating

    7.4 Good
    Based on 448 reviews
    • 8.7 "Location is great."
    • 6.9 "Service is ok."
      6.2 "62% said the reception staff was ok."
    • 6.2 "Vibe was decent."
      6.6 "66% considered the lobby entrance to be so-so."
    • 6.0 "Average amenities."
      6.1 "61% thought the building was acceptable."
      6.6 "66% considered the lobby entrance to be so-so."
    • 5.7 "Internet is average."
    • 5.4 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.4 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      5.7 "For only 57%, the noise level was all right."
      5.7 "Beds were acceptable for 57%."
    • 5.4 "Average value."
    • 4.4 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      2.0 "80% said the bathroom was dirty."
      4.4 "For 56%, the rooms looked old."
      1.8 "82% found problems with the furniture."
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    Overall Rating

    7.4 Good
    Based on 504 reviews
    • 9.3 "Incredible bar."
      9.6 "Delicious alcoholic drinks, according to 96%."
    • 8.9 "Location is great."
    • 6.4 "Service is ok."
      6.7 "67% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.7 "Vibe was decent."
    • 5.4 "Average cleanliness."
    • 5.0 "Average comfort."
      4.8 "52% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 4.8 "Value below average."
    • 4.7 "Rooms are not good."
      4.9 "51% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      0.6 "Air conditioning was criticized by 94%."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good alcoholic drinks"
    data provided by TrustYou

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