Overview

Crowne Plaza New Orleans French Quarter

739 Canal Street, New Orleans, LA 70130, United States
+1 800 863 7818

$106+

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Rates

Overall guest ratings

7.7/10 Good
Based on 5,303 reviews
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Review highlights

  • 8.7
  • 7.0
  • 5.3
  • 4.9

Good to know

  • Friendly service
  • Good alcoholic drinks

Nearby

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    About

    The Astor Tower was completely renovated in 2016. Exactly 1 mile from the convention center and located on the most exciting street in the city, the Crowne Plaza New Orleans French Quarter hotel seamlessly blends modern convenience with historic architecture and impeccable service. This upscale gem among New Orleans French Quarter hotels is 14 stories still bears the storied Astor name on its façade. Offering the amenities you've come to expect in a business hotel, the Crowne Plaza French Quarter hotel includes a business center with a printer, copier and scanner – so you can keep up while you're on the go. Use our Crowne Plaza Meetings Director to plan everything from a small training session to a larger company celebration. Relax and indulge in French-inspired luxury while at the hotel. From the polished floors and elegant welcome of the lobby check-in area to our comfortable beds and overstuffed armchairs, the hotel offers a luxurious retreat from your busy day. Order room service when your energy is spent from work, or join us for a meal at our on-site restaurant.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • ATM on-site
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 5,303 reviews
    • 8.7 "Location is great."
    • 7.0 "Good service."
    • 6.5 "Vibe was decent."
    • 6.2 "Average amenities."
    • 5.9 "Average cleanliness."
    • 5.3 "Internet is average."
    • 4.9 "Value below average."
    • 4.9 "Rooms are not good."
    • 4.5 "Breakfast is below average."
    • 2.9 "Horrible pool."
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    Overall Rating

    7.8 Good
    Based on 3,393 reviews
    • 8.7 "Location is great."
      9.7 "97% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
    • 6.5 "Service is ok."
      6.8 "68% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
      6.5 "65% considered the lobby entrance to be so-so."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.6 "Internet is average."
    • 5.4 "Vibe was decent."
      6.5 "65% considered the lobby entrance to be so-so."
    • 4.8 "Rooms are not good."
      2.0 "80% thought they were poorly maintained."
      2.1 "79% complained about the bathroom."
      1.4 "Air conditioning was criticized by 86%."
      4.0 "For 60%, the rooms looked old."
      1.0 "90% were disappointed with the minibar."
      2.0 "80% said the bathroom was dirty."
      1.9 "81% found problems with the furniture."
      3.4 "66% had problems with the shower."
      0.3 "97% were unsatisfied with the kitchenette."
      3.0 "70% criticized the small bathroom."
    • 4.3 "Breakfast is below average."
    • 4.0 "Value below average."
    • 2.6 "Horrible pool."
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    Overall Rating

    7.6 Good
    Based on 1,219 reviews
    • 7.5 "Good location."
      9.9 "City centre within easy reach, said 99%."
    • 6.7 "Service is ok."
      6.2 "62% said the reception staff was ok."
      5.3 "Only 53% thought the service was professional."
    • 6.4 "Vibe was decent."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.5 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      6.5 "Only 65% said rooms were big enough."
    • 4.7 "Value below average."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      2.0 "80% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
      0.8 "92% were disappointed with the minibar."
      1.9 "81% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      4.2 "For 58%, the rooms looked old."
      0.3 "97% were unsatisfied with the kitchenette."
      4.0 "60% had problems with the shower."
      1.1 "Air conditioning was criticized by 89%."
    • 4.3 "Breakfast is below average."
    • 2.9 "Horrible pool."
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    Overall Rating

    7.6 Good
    Based on 371 reviews
    • 8.3 "Location is great."
      9.2 "92% liked the proximity to sightseeing."
    • 6.9 "Service is ok."
      6.7 "67% said the reception staff was ok."
    • 6.5 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.9 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.2 "Average value."
    • 5.1 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      5.6 "Beds were acceptable for 56%."
      5.2 "For only 52%, the noise level was all right."
    • 5.1 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
      6.1 "Only 61% said rooms were big enough."
    • 5.1 "Internet is average."
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    Overall Rating

    7.7 Good
    Based on 318 reviews
    • 8.4 "Location is great."
    • 6.5 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.5 "Service is ok."
      6.3 "63% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 6.2 "Vibe was decent."
    • 5.6 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Average comfort."
      4.6 "54% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
    • 4.9 "Value below average."
    • 4.4 "Rooms are not good."
      1.5 "85% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      1.1 "Air conditioning was criticized by 89%."
      4.5 "For 55%, the rooms looked old."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good alcoholic drinks"
    data provided by TrustYou

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