Pros (+) Felt the hotel was sanitized with care
Cons (-) The breakfast in a box was better than no breakfast. But I miss the pre-covid Garden Inn Breakfast
3 stars
Hilton Garden Inn New Orleans French Quarter/CBD
Photos of Hilton Garden Inn New Orleans French Quarter/CBD
Overview
Located a short stroll from New Orleans Union Passenger Terminal, Hilton Garden Inn New Orleans French Quarter/CBD offers guests an ideal base when visiting New Orleans. It also offers a rooftop terrace and an outdoor pool.
There are a range of amenities available to guests of Hilton Garden Inn French Quarter New Orleans, including a 24-hour reception, valet parking and a concierge. A fitness center is available to those wishing to keep active while travelling.
The rooms at the hotel have air conditioning and offer wireless internet access and a refrigerator. They are also equipped with a hair dryer, a shower and a microwave.
Hilton Garden Inn New Orleans French Quarter/CBD has its own on-site restaurant, perfect for those wishing to eat in. In the evening, guests can relax in the cozy lounge bar. A wide selection of dining options can also be found in close proximity to the property.
Hilton Garden Inn French Quarter New Orleans is close to the area's well-known sightseeing attractions, including Mercedes-Benz Superdome, National World War II Museum and The Historic New Orleans Collection, which are within walking distance. It is also not far from Saenger Theatre and Harrah's New Orleans.
Latest deals for Hilton Garden Inn New Orleans French Quarter/CBD
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn New Orleans French Quarter/CBD
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bathroom
- Shower
- Hairdryer
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Pool
- Rooftop pool
- Outdoor pool
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Hilton Garden Inn New Orleans French Quarter/CBD
7.9
Good
1245 verified ratings
Wonderful
504
Very good
232
Good
156
Okay
107
Fair
81
Mediocre
41
Poor
123
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, noting that it was clean and quiet. However, there were complaints about unexpected charges, issues with the bed comfort, and some service inconsistencies, particularly regarding check-in and restaurant availability.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Pros (+) The room was great! The staff was friendly and helpful! They had our room ready for an early check-in 6 hours prior to our check-in time! I would definitely stay there again!
Pros (+) The hotel was very clean and nice.
Cons (-) The WI-FI connection was horrible. No room service. The breakfast was a joke. And even with the 'do not disturb' sign hanging on our door, house keeping continued to knock in our door, even walking in to our room.
Pros (+) Great customer service & very friendly staff.
Cons (-) The only issue we had is that it was confusing getting from the garage to the hotel lobby on the 11th floor. Otherwise everything was stellar.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the hotel's cleanliness?
Guests have consistently praised the hotel's cleanliness, mentioning that the rooms were very clean and the staff was exceptional in maintaining a clean environment throughout their stay.
What are the parking options available at the hotel?
While some guests found the valet parking expensive and inconvenient, others appreciated the availability of parking at the hotel. It's important to note that valet parking is the primary option, and some guests found it to be a bit pricey.
How comfortable are the beds at the hotel?
Opinions about the beds vary, with some guests finding them very comfortable, while others mentioned that the beds were too hard and uncomfortable. It's worth noting that there are mixed reviews about the comfort of the beds.
What can guests expect from the hotel's food quality?
Guests have enjoyed the varied breakfast options, friendly breakfast service, and good quality food. However, some guests found the breakfast to be bare bones and not worth the price. It's important to consider the diverse opinions about the food quality.
When is the best time to visit the hotel?
The hotel experiences high season in February and low season in August. Visitors may want to plan their stay accordingly to avoid peak times and make the most of their experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Some guests reported noise issues, so choosing a room on a higher floor might help mitigate this problem.
Consider Bringing Your Own Toiletries
A few guests mentioned that the provided toiletries were not sufficient, so bringing your own might be a good idea.
Check for Room Cleanliness Upon Arrival
Several guests reported cleanliness issues, so it's advisable to check the room upon arrival and request a change if necessary.
Explore Nearby Attractions
The hotel's proximity to various attractions like the Saenger Theatre and the Audubon Aquarium of the Americas makes it convenient for sightseeing.
Be Mindful of Valet Parking Costs
Some guests found the valet parking expensive, so consider exploring alternative parking options in the area.
Utilize the Rooftop Pool
Guests appreciated the rooftop pool, so make sure to take advantage of this facility during your stay.
Request a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Digital Key Feature
Using the Hilton Honors app for a digital key can streamline the check-in and check-out process.
Inquire About Room Maintenance
Some guests experienced issues with room amenities, so it's advisable to inquire about the maintenance of facilities like ice machines and vending machines.
Consider Alternative Dining Options
While the hotel has a restaurant, some guests found the breakfast overpriced, so exploring nearby dining options might be worthwhile.
Location
821 Gravier Street, New Orleans, LA 70130
What's nearby
- Place St. Charles141 yd
- Saenger Theatre0.3 mi
- Historic New Orleans Collection0.5 mi
- Caesars Superdome0.6 mi
- Bourbon Street0.6 mi
- Robert E. Lee Monument0.6 mi
- Jackson Square0.6 mi
- New Orleans Morial Convention Center0.9 mi
- New Orleans Mint1 mi
- French Market1.1 mi
- Frenchmen Street1.1 mi
- Canal Street New Orleans1.3 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn New Orleans French Quarter/CBD
Low season | March |
|---|---|
High season | February |
Average price (weeknight) | $141 |
Average price (weekend night) | $142 |
When to book a room at Hilton Garden Inn New Orleans French Quarter/CBD
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn New Orleans French Quarter/CBD
FAQs when booking at Hilton Garden Inn New Orleans French Quarter/CBD
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Closest
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See most recommended stays in New OrleansGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 0.1 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 11.3 mi |
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