Value for money
Distance to city center
|New Orleans Louis Armstrong|
Distance to airport
|"Staff very friendly and helpful!"||(in 84 reviews)|
|"Super clean, great staff, excellent location"||(in 81 reviews)|
|"Helpful staff and delicious cookies."||(in 22 reviews)|
|"Bathroom is very small"||(in 8 reviews)|
|"For the money room was horrible"||(in 41 reviews)|
|"I do not want to pay for parking when I stay at a hotel."||(in 4 reviews)|
|great location||in 200 reviews|
|staff was friendly||in 169 reviews|
|location and cleanliness||in 130 reviews|
|room door||in 128 reviews|
|valet parking||in 77 reviews|
|perfect hotel||in 59 reviews|
|warm cookies||in 46 reviews|
|comfortable beds||in 45 reviews|
|french quarter||in 37 reviews|
|room was nice||in 32 reviews|
|walking distance||in 27 reviews|
|room was small||in 14 reviews|
|price of parking||in 12 reviews|
|king room||in 9 reviews|
|new orleans||in 7 reviews|
The reservation was canceled due to the virus.
Don't know bc we didn't go to NO.
They charge multiple things that weren’t my charges.... when I went to the front desk to talk to them about it they told me it was taken care of. It was not, I had to call the hotel chain multiple times. We had to shut off my card while I was down there to stop them from charging more. I spoke with several guests they told me double tree is known for that. I will never stay at another double tree for business or leisure again!
Comfort of the room was fantastic. Breakfast selection was good.
The hallways near the service elevators are right above the restaurant. Therefore the smell comes up those elevator shafts and into those hallways.
Staff was very friendly and helpful. Room while a bit small was comfortable and we were able to get adjoining rooms with our friends. Dining was very good and accommodating. Dining costs were about average. We flew in and used Uber or walked so I can't speak to parking.
Maybe a better listing or area dining. The only other issue we had was a very noisy fan in the bathroom, so if I got up during the night it would wake my wife or visa versa. If you wanted to leave the light on you had to put up with the grinding of the fan. Sounds petty but it was annoying for such a nice hotel. I believe our friends had the same experience.
Great beds and excellent location in New Orleans.
the only issue was the room next to us. they were loud and making noise all night long. no way to get any rest. we was in room 807 and they was in 808. other than that everything was fine.
Access to downtown .
Offsite parking was a mess. You have to wait too long to receive your vehicle when you want to go somewhere.
the air conditioner could not get adjusted I was cold all night
Its in front Of The Harras Casino And Walking distance from every were in downtown
room is poorly isolated and hear all the noise neighbors
Middle of the road in the middle of the city - ade
good location accessible to french quarter, canal and many sites
Parking atrocious, charge for internet, facilities (lobby, restaurant and others) minimal, rooms adequate, staff not real visible, but helpful when requested
Theft of items from my briefcase no in-room safe
Nice location, staff was nice
Room kinda small, fellow travelers had a long wait for room
The location was close to all attractions we wanted to visit whie in New Orleans.
Had trouble upon check-in with the reservation..staff could not find the second room I booked until I phone customer service at booking.com. No refridgerator was in the room as was stated when I made the reservation. Took 4 phone calls to the front desk to get clean towels on the second night of our stay.
It was conveniently close to the French Quarter
staff, a/c did not work, had to repeat requests to staff many times to get anything done.
My stay was terrible! I checked out after thirty minutes
Everything, but especially the super rate we got for two nights.
The location was tops!
I got charged for somethings--don't know what they are for
the location was great the people that work there was pleasent and i would stay there again and i will tell my family to stay there when they visit there.
Located in the heart of New Orleans, the DoubleTree by Hilton Hotel New Orleans sits at the base of Canal Street in a historic location that is also conveniently across the street from Harrah’s Casino. This hotel is just minutes from the French Quarter and the Central Business District, making it easy to visit Bourbon Street, the Superdome, the New Orleans Convention Center, Audubon Aquarium and Insectarium, Jackson Square, and many other local attractions. Plenty of local live entertainment, dining, and shopping is also nearby.
The DoubleTree by Hilton Hotel New Orleans offers on site dining and bars, complimentary WiFi throughout the hotel, and a 24/7 snack and gift shop. There is also 16,000 square feet of meeting and event spaces, including the International Ballroom which is perfect for New Orleans weddings and other special events. Planning assistance, catering services, and A/V equipment rentals are available with event rentals. The hotel also offers airport shuttles for a fee, baggage storage, laundry and dry cleaning services, room service, and concierge services.
All 367 guest rooms feature stunning views of downtown and the Mississippi River, in-room coffee makers, 42-inch flat screen TVs, spacious accommodations, and hypoallergenic down pillows. Upgraded suites offer separate sitting areas and deluxe amenities, as well as better views. There is an on site pool and a fitness center for guests who want to stay active during their stay, and the tour desk can provide assistance with arranging sightseeing tours, making reservations, and recommendations for things to see and do in New Orleans.
based on 957 reviews
Value for money
Policies vary by room type and provider.
All reservations at DoubleTree by Hilton New Orleans – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
DoubleTree by Hilton New Orleans is located at 300 Canal Street in Central Business District, 0.3 miles from the center of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to DoubleTree by Hilton New Orleans.
Check-in time is 3:00 PM and check-out time is 12:00 PM at DoubleTree by Hilton New Orleans.
No, DoubleTree by Hilton New Orleans does not offer free Wi-Fi.
No, DoubleTree by Hilton New Orleans does not offer free parking.
No, DoubleTree by Hilton New Orleans does not offer free airport shuttle service.
DoubleTree by Hilton New Orleans is 11.7 miles from New Orleans Louis Armstrong. DoubleTree by Hilton New Orleans is 67.3 miles from Gulfport Biloxi Regional.
No, pets are not allowed at DoubleTree by Hilton New Orleans.
Yes, DoubleTree by Hilton New Orleans has a pool onsite.