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DoubleTree by Hilton New Orleans
4 stars

DoubleTree by Hilton New Orleans

300 Canal Street, New Orleans, LA 70130, United States
New Orleans, LA
See location+1 504 581 1300
From
$90
Cheapest

rate per night

8.0
Very good
based on 2261 reviews
2,261 reviews

Photos of DoubleTree by Hilton New Orleans

Overview

Rating

Located in the heart of New Orleans, the DoubleTree by Hilton Hotel New Orleans sits at the base of Canal Street in a historic location that is also conveniently across the street from Harrah’s Casino. This hotel is just minutes from the French Quarter and the Central Business District, making it easy to visit Bourbon Street, the Superdome, the New Orleans Convention Center, Audubon Aquarium and Insectarium, Jackson Square, and many other local attractions. Plenty of local live entertainment, dining, and shopping is also nearby.

The DoubleTree by Hilton Hotel New Orleans offers on site dining and bars, complimentary WiFi throughout the hotel, and a 24/7 snack and gift shop. There is also 16,000 square feet of meeting and event spaces, including the International Ballroom which is perfect for New Orleans weddings and other special events. Planning assistance, catering services, and A/V equipment rentals are available with event rentals. The hotel also offers airport shuttles for a fee, baggage storage, laundry and dry cleaning services, room service, and concierge services.

All 367 guest rooms feature stunning views of downtown and the Mississippi River, in-room coffee makers, 42-inch flat screen TVs, spacious accommodations, and hypoallergenic down pillows. Upgraded suites offer separate sitting areas and deluxe amenities, as well as better views. There is an on site pool and a fitness center for guests who want to stay active during their stay, and the tour desk can provide assistance with arranging sightseeing tours, making reservations, and recommendations for things to see and do in New Orleans.

Rating
8.0
Very good
Based on 2,261 verified guest reviews

Latest deals for DoubleTree by Hilton New Orleans

Tue 2/18
Wed 2/19
Standard room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
bed type unknown
Luxury room
2 double beds
Queen room
2 queen beds
2 queen beds
2 queen beds
Double room
bed type unknown
2 double beds
bed type unknown
Deluxe room
2 queen beds
2 queen beds
2 queen beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at DoubleTree by Hilton New Orleans

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk

Dining

  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Basics

  • Free Wi-Fi
  • Internet
  • Free toiletries
  • Heating
  • Air-conditioned

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking
  • Private parking

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Hypoallergenic
  • No smoking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

General

  • Family rooms
  • Telephone
  • Storage available

Media and entertainment

  • Flat-screen TV
  • TV

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Kids meals
  • Kid-friendly buffet

Bathroom

  • Hairdryer

Outdoor

  • Terrace/Patio

Things to do

  • Gift shop

Fitness

  • Fitness center

Pool

  • Outdoor pool

Reviews of DoubleTree by Hilton New Orleans

8.0
Very good
2261 verified ratings
Wonderful
1116
Very good
372
Good
281
Okay
137
Fair
134
Mediocre
77
Poor
144
Guests say
Guests largely appreciated the hotel's location, noting its convenience and centrality. Many reviews highlighted the cleanliness of the rooms and the friendliness of the staff. However, there were several complaints about the customer service experience, especially regarding unauthorized charges and issues with the air conditioning. The parking fees were also a frequent point of frustration, with many guests feeling that the costs were not clearly communicated upfront. Overall, while the location and cleanliness were praised, guests expressed dissatisfaction with the service and added costs.
AI-Generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service2 out of 10
Amenities2 out of 10
Value for Price1.5 out of 10
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8.0
Very good
Melodii, Dec 2024
I stayed at the DoubleTree by Hilton with a group that had a weekend-long event there, where this was the host hotel. It was pretty central to all the attractions in the city and was very walkable. The hotel was clean and welcoming and I look forward to returning in the future.
2.0
Poor
Gerald, Apr 2020
Pros (+) The reservation was canceled due to the virus.
Cons (-) Don't know bc we didn't go to NO.
6.8
Okay
Tyson and Erin, Sep 2019
Cons (-) They charge multiple things that weren’t my charges.... when I went to the front desk to talk to them about it they told me it was taken care of. It was not, I had to call the hotel chain multiple times. We had to shut off my card while I was down there to stop them from charging more. I spoke with several guests they told me double tree is known for that. I will never stay at another double tree ...
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8.2
Very good
Craig, Sep 2019
Pros (+) Comfort of the room was fantastic. Breakfast selection was good.
Cons (-) The hallways near the service elevators are right above the restaurant. Therefore the smell comes up those elevator shafts and into those hallways.
9.1
Wonderful
Anonymous, Apr 2019
Pros (+) Staff was very friendly and helpful. Room while a bit small was comfortable and we were able to get adjoining rooms with our friends. Dining was very good and accommodating. Dining costs were about average. We flew in and used Uber or walked so I can't speak to parking.
Cons (-) Maybe a better listing or area dining. The only other issue we had was a very noisy fan in the bathroom, so if I got up during the night it would wake my wife or visa versa. If you wanted to leave the light on you had to put up with the grinding of the fan. Sounds petty but it was annoying for such a nice hotel. I believe our friends had the same experience.
9.7
Wonderful
Lynn, Mar 2017
Pros (+) Great beds and excellent location in New Orleans.
8.0
Very good
Anonymous, Dec 2016
Cons (-) the only issue was the room next to us. they were loud and making noise all night long. no way to get any rest. we was in room 807 and they was in 808. other than that everything was fine.
5.7
Fair
Anonymous, Feb 2016
Pros (+) Access to downtown .
Cons (-) Offsite parking was a mess. You have to wait too long to receive your vehicle when you want to go somewhere.
8.2
Very good
Anonymous, Oct 2015
Pros (+) location
Cons (-) the air conditioner could not get adjusted I was cold all night
8.2
Very good
arguellorr, Apr 2015
Pros (+) Its in front Of The Harras Casino And Walking distance from every were in downtown
Cons (-) room is poorly isolated and hear all the noise neighbors

Location

300 Canal Street, New Orleans, LA 70130

What's nearby

  • Audubon Butterfly Garden and Insectarium204 yd
  • Audubon Aquarium of the Americas303 yd
  • New Orleans Musical Legends Park0.4 mi
  • New Orleans Pharmacy Museum0.4 mi
  • Louisiana Children's Museum0.4 mi
  • Jamie Hayes Gallery0.5 mi
  • Jackson Square0.5 mi
  • Saint Louis Cathedral0.5 mi
  • Preservation Hall0.5 mi
  • Louisiana State Museum0.6 mi
  • Saenger Theatre0.6 mi
  • The National WWII Museum0.6 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about DoubleTree by Hilton New Orleans

Low season

July

High season

April

Average price (weeknight)

$184

Average price (weekend night)

$226
Cheapest month to stay with an average 42% drop in price.
Most expensive month to stay with an average 36% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at DoubleTree by Hilton New Orleans

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at DoubleTree by Hilton New Orleans

  • If you’re after a cheap room at DoubleTree by Hilton New Orleans, then you should consider staying during the low season. The cheapest deals can generally be found in July and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at DoubleTree by Hilton New Orleans, plan to stay on a Sunday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at DoubleTree by Hilton New Orleans was booked for on KAYAK in the last 2 weeks was $117, while the most expensive was $594.
  • How long should you stay at DoubleTree by Hilton New Orleans? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at DoubleTree by Hilton New Orleans

  • Where is DoubleTree by Hilton New Orleans located?

    DoubleTree by Hilton New Orleans is located at 300 Canal Street in Central Business District, 0.3 miles from the center of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to DoubleTree by Hilton New Orleans.

  • When is check-in time and check-out time at DoubleTree by Hilton New Orleans?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at DoubleTree by Hilton New Orleans.

  • Does DoubleTree by Hilton New Orleans offer free Wi-Fi?

    Yes, DoubleTree by Hilton New Orleans offers free Wi-Fi.

  • How far is DoubleTree by Hilton New Orleans from the airport?

    DoubleTree by Hilton New Orleans is 11.4 miles from New Orleans Louis Armstrong. DoubleTree by Hilton New Orleans is 67.5 miles from Gulfport Biloxi Regional.

  • Does DoubleTree by Hilton New Orleans have a pool?

    Yes, DoubleTree by Hilton New Orleans has a pool onsite.

  • How does KAYAK find such great DoubleTree by Hilton New Orleans hotel deals?

    KAYAK scours the web for all room deals available at DoubleTree by Hilton New Orleans in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at DoubleTree by Hilton New Orleans and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for DoubleTree by Hilton New Orleans.

See more FAQs

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