Good to know
|Distance to city center||0.2 mi|
|Nearest Airport||New Orleans Louis Armstrong|
|Distance to airport||11.6 mi|
|"Great location, beautiful hotel."||(in 112 reviews)|
|"Historic, very New Orleans"||(in 6 reviews)|
|"Lovely hotel with such friendly staff."||(in 128 reviews)|
|"The pool was dirty"||(in 10 reviews)|
|"The room was run down."||(in 33 reviews)|
|"The beds were very hard, pillows flat."||(in 7 reviews)|
Time of year
Show reviews that mention
|beautifully decorated||in 10 reviews|
|bed was good||in 48 reviews|
|canal street||in 7 reviews|
|certain places||in 4 reviews|
|coffee and croissants||in 70 reviews|
|continental breakfast||in 127 reviews|
|french quarter||in 33 reviews|
|friendly staff||in 175 reviews|
|great location||in 157 reviews|
|new orleans||in 19 reviews|
|orange juice||in 20 reviews|
|pillows flat||in 18 reviews|
|pool was dirty||in 19 reviews|
|room was nice||in 140 reviews|
|safety deposit||in 6 reviews|
|st james||in 5 reviews|
|staff was so nice||in 187 reviews|
|walking distance||in 25 reviews|
The location is wonderful. And the staff is excellent! They are so friendly and helpful!
The cleanliness of the room could be improved. The chair is dusty (and broken), and I found hair in the ironing board.
Everyone who works at this hotel is amazing. Kentrell & Brock were great, very nice. She made everything easy for our stay. Brock was informative, gave us good places to eat. They both were bomb, those two made our stay even better
This hotel had free breakfast which was delivered to the room. Front office staff were very helpful and attentive to questions. The location was close to the French quarter but not IN the French quarter which we preferred because it was quieter. The location was also very close to many restaurants such as Mothers and the Ruby Slipper. It was also walking distance to museums.
The staff was relaxed and very nice. Location was perfect, far enough from the hustle to be quiet, but close enough for a good walk. Everything bad balanced with a laugh of old building charm. We were actually there for 5 days. I'd likely stay there again
The bed was squeaky, really really bad. The walls are very thin. The fixtures in the bathroom all leaked water from the bottoms. Housekeeping knocks 5 times a day starting at 830. The pool is ornamental not functional, and pond dirty. Housekeeping left a lot to be desired. The breakfast that's sent to your room has great coffee, be aware that they reuse a lot of things, like the jelly or butter.
My husband and I came to New Orleans, evacuating from Hurricane Dorian. Fortunately for us (if I may be allowed to phrase it as such), the timing of the hurricane's track coincided with a trip to Southern Decadence we already had planned. That said, we may have made lemonade out of lemons, but we were anxious the entirety of our trip. Yet the hotel staff made our stay as relaxing, enjoyable, peaceful, welcoming, and friendly as possible. - Beautiful hotel - Comfortable room - Great shower - FREE AND SERVED TO OUR ROOM warm croissants, tea, coffee, and juice - Outstanding concierge services - Front desk staff that engaged us in the best and most interesting conversations - Staff of note: Donnie personally went out of his way to fix our room's cable when the hotel maintenance man was taking care of another issue; Dorian repeatedly checked up on us when we got ill and had to call urgent care (we both arrived in town with a lingering sinus infection); Harold rediscovered a restaurant for us that I hadn't been to in 11 years and had forgotten the name and didn't know anything about it other than it was in the 9th Ward and served praline crusted bacon (Elizabeth's -- so good); and Kerry provided excellent concierge shuttle service to the airport at a comparable price to an Uber.
Let the destination reach you at the St. James Hotel, An Ascend Hotel Collection Member hotel in New Orleans, LA near the famous French Quarter. Nearby attractions include Mercedes-Benz Superdome, Ernest N. Morial Convention Center, Bourbon Street, Smoothie Kin Center/New Orleans Arena and Mardi Gras. Enjoy amenities like free WiFi, free hand-delivered European breakfast, served daily, free weekday newspaper and a business center. Upscale rooms include flat-screen TVs, hair dryers, microwaves, refrigerators, coffee makers, desks and safes. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
based on 1,427 reviews
Things to Know
- Great reception
Policies vary by room type and provider.
Reviews about St. James Hotel, an Ascend Hotel Collection Member
Most Popular Landmarks
- Audubon Butterfly Garden and Insectarium 324 yd
- Audubon Aquarium of the Americas 0.3 mi
- Louisiana Children's Museum 0.3 mi
- New Orleans Musical Legends Park 0.4 mi
- New Orleans Pharmacy Museum 0.5 mi
- The National WWII Museum 0.5 mi
|New Orleans Louis Armstrong||11.6 mi|
|Gulfport Biloxi Regional||67.4 mi|
|New Orleans-Union||0.7 mi|
|Slidell, Louisiana||28.4 mi|