Guest reviews
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All Reviews
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Overall Rating
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8.9 "Location is great."9.8 "98%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
8.2 "Generally very clean."8.1 "81% said
rooms were clean ." 9.1 "91% thoughtit was clean ." -
8.1 "Great service."8.6 "86% found the
staff to be very friendly ." 7.7 "77% thought theservice was very professional ." 7.8 "78% said theconcierge service was amazing ." 10.0 "100% said therecreation staff was great ." 8.7 "Management was excellent , said 87%." 7.0 "Hotel security was great , thought 70%." -
6.8 "Rooms are ok."
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6.2 "Breakfast is mediocre."
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6.1 "Average amenities."6.0 "60% thought the
building was acceptable ." 5.8 "58% said thearchitecture was not spectacular ." -
5.6 "Average comfort."
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4.2 "Internet is poor."3.9 "61% said the
wifi quality was bad ." 4.5 "55% thought it wasoverpriced ." -
3.3 "Value below average."4.5 "55% thought it was
overpriced ." 4.2 "58% said thebreakfast was too expensive ."
Overall Rating
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8.9 "Location is great."9.7 "97%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." -
7.7 "Good cleanliness."7.7 "77% said
rooms were clean ." 9.0 "90% thoughtit was clean ." -
7.7 "Good service."8.4 "84% found the
staff to be very friendly ." 7.8 "78% thought theservice was very professional ." 7.5 "75% said theconcierge service was amazing ." -
6.6 "Rooms are ok."
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6.3 "Breakfast is mediocre."
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6.3 "Average amenities."6.3 "63% thought the
building was acceptable ." -
5.6 "Average comfort."
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4.2 "Internet is poor."3.9 "61% said the
wifi quality was bad ." 4.5 "55% thought it wasoverpriced ." -
2.7 "Terrible value."4.5 "55% thought it was
overpriced ." 4.1 "59% said thebreakfast was too expensive ."
Overall Rating
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8.6 "Generally very clean."8.5 "85% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
8.2 "Location is great."9.8 "98%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.1 "Great service."8.5 "85% found the
staff to be very friendly ." 7.4 "74% thought theservice was very professional ." -
6.4 "Breakfast is mediocre."
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6.4 "Rooms are ok."
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6.3 "Average amenities."6.2 "62% thought the
building was acceptable ." -
5.4 "Average comfort."
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4.6 "Internet is poor."4.0 "60% said the
wifi quality was bad ." 4.9 "51% thought it wasoverpriced ." -
3.3 "Value below average."4.9 "51% thought it was
overpriced ." 4.4 "56% said thebreakfast was too expensive ."
Overall Rating
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8.9 "Location is great."
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7.7 "Good service."8.0 "80% found the
staff to be very friendly ." -
6.1 "Rooms are ok."
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5.9 "Average amenities."5.8 "58% thought the
building was acceptable ." -
5.5 "Average comfort."
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3.3 "Value below average."
Overall Rating
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8.8 "Location is great."
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8.3 "Generally very clean."8.2 "82% said
rooms were clean ." -
7.9 "Good service."8.6 "86% found the
staff to be very friendly ." -
7.4 "Nice rooms."8.9 "89% said the
beds were comfortable ." 9.7 "97% thought theview was good ." 8.2 "82% saidrooms were clean ." -
6.2 "Average comfort."
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6.2 "Average amenities."6.2 "62% thought the
building was acceptable ." -
6.1 "Breakfast is mediocre."
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4.1 "Internet is poor."4.5 "55% thought it was
overpriced ." 3.7 "63% said thewifi quality was bad ." -
3.5 "Value below average."4.5 "55% thought it was
overpriced ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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2.0review from
We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
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8.5review from
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
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8.2review from
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
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6.8review from
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
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9.4review from
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
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8.0review from
Parking
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10.0review from
Great location. Close to everything in the French Quarter. Friendly and helpful staff
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10.0review from
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
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4.8review from
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
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7.7review from
It does maintain the Marriott standards The hallways are noisy at night
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9.3review from
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
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10.0review from
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
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9.6review from
I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
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8.3review from
Loved the hotel and the staff great location. My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
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7.0review from
close proximity to bourbon street. Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
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7.0review from
Location was great. Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
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7.6review from
I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful. Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
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8.5review from
Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
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8.2review from
Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room
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9.4review from
large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.
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8.0review from
Parking
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10.0review from
Great location. Close to everything in the French Quarter. Friendly and helpful staff
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10.0review from
The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
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9.3review from
The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.
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10.0review from
Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
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9.6review from
I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
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8.3review from
Loved the hotel and the staff great location. My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
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6.8review from
Room was nice and comfortable, looked to be recently remodeled. Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
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7.7review from
It does maintain the Marriott standards The hallways are noisy at night
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7.0review from
close proximity to bourbon street. Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
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7.0review from
Location was great. Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
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7.6review from
I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful. Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
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2.0review from
We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
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4.8review from
Great location. Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
