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Sheraton New Orleans Hotel
4 stars

Sheraton New Orleans Hotel

500 Canal Street, New Orleans, LA 70130, United States
New Orleans, LA
See location+1 504 525 2500
From
$113
Cheapest

rate per night

8.1
Very good
based on 2811 reviews
2,811 reviews
Room type
Provider
Nightly total
Deluxe room
King room
Standard room

Photos of Sheraton New Orleans Hotel

Overview

Rating

One of the most famous neighborhoods in the world, the French Quarter of New Orleans holds many spectacles for guests, new and returning alike. Centrally located in the heart of the action is the 1,110-guestroom Sheraton New Orleans, making it an excellent hub for exploring the Big Easy.

Rooms offer standard and comforting hotel amenities, including plush and luxurious beds, floor-to-ceiling windows, and views of both the city and the mighty Mississippi river. With ten different room and suite options, the Sheraton offers configurations that will suite any traveler or group. There is plenty of recreation around the hotel, including a 24-hour fitness center, outdoor pool, and a business center.

In addition to room service, the Sheraton offers multiple breakfast options, including a buffet and a simply continental option. For those looking to indulge in the local flavors, guests can also visit Roux Bistro on-site, specializing in Cajun cuisine for breakfast and lunch. Light bites and classic cocktails can be found at the Pelican Bar, perfect for unwinding.

The true gem of the hotel is its central location. Bourbon Street is just steps away from the hotel, giving guests access to incredible nightlife. Jackson Square, another top New Orleans attraction, can be found just 10 minutes away on foot. Beignets are a signature dish that visitors always want to try and some of the most famous come from Café du Monde, which is only an 11-minute walk away from the hotel.

The Sheraton is ideal for visitors looking to explore the heart of vibrant New Orleans and experience the culture of this Southern city.

Rating
8.1
Very good
Based on 2,811 verified guest reviews

Latest deals for Sheraton New Orleans Hotel

Tue 2/18
Wed 2/19
Standard room
bed type unknown
1 king bed
Double room
2 double beds
bed type unknown
2 double beds
Traditional room
1 king bed
1 king bed
2 double beds
King room
1 king bed
1 king bed
bed type unknown
Executive room
1 king bed
1 king bed
bed type unknown
Deluxe room
bed type unknown
2 double beds
2 double beds
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business center

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • Bottle of water
  • 24hr front desk

Basics

  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Hypoallergenic
  • Allergy-free room
  • No smoking

General

  • Window
  • Executive lounge access
  • Family rooms
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Bathroom

  • Hairdryer
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Parking and transportation

  • EV charging station
  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Health and safety

  • Daily housekeeping
  • Safe

Pool

  • Rooftop pool
  • Outdoor pool

Things to do

  • Gift shop

Fitness

  • Fitness center

Reviews of Sheraton New Orleans Hotel

8.1
Very good
2811 verified ratings
Wonderful
1486
Very good
423
Good
274
Okay
159
Fair
191
Mediocre
93
Poor
185
Guests say
Guests appreciated the hotel's location as it was central and convenient for accessing attractions, resulting in many positive comments. However, cleanliness was a significant issue, with multiple complaints regarding rooms smelling of mold and poor housekeeping. The service at reception was often noted as discourteous, which detracted from the overall experience. Some amenities, such as wifi and cleanliness of the carpets, were also highlighted as lacking. Overall, while the location was a major plus, several aspects of the hotel's maintenance and service need urgent improvement.
AI-Generated from customer reviews
Location10 out of 10
Amenities2 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
Sort by:Most recent

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8.0
Very good
Anonymous, Jan 2024
The staff was really great.
8.0
Very good
Heather, Apr 2021
Pros (+) The room/bed/view were lovely.
Cons (-) For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8
Okay
Anonymous, Nov 2019
Pros (+) Location
Cons (-) The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4
Wonderful
Anonymous, Aug 2019
Pros (+) I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons (-) I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1
Wonderful
Anonymous, Jun 2019
Pros (+) Location was ideal. Staff were friendly.
9.4
Wonderful
Shakeidra, Apr 2019
Pros (+) Great location
Cons (-) Rooms could use some sprucing up
10
Wonderful
Anonymous, Mar 2019
Cons (-) They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0
Okay
Dawn, Oct 2018
Cons (-) The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10
Wonderful
Natika, Sep 2018
Pros (+) Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10
Wonderful
Ronnie, Jul 2018
Pros (+) Everthing
Cons (-) Nothing

Location

500 Canal Street, New Orleans, LA 70130

What's nearby

  • Audubon Butterfly Garden and Insectarium170 yd
  • New Orleans Musical Legends Park431 yd
  • Audubon Aquarium of the Americas0.3 mi
  • New Orleans Pharmacy Museum0.3 mi
  • Jamie Hayes Gallery0.4 mi
  • Saenger Theatre0.4 mi
  • Preservation Hall0.4 mi
  • Jackson Square0.5 mi
  • Saint Louis Cathedral0.5 mi
  • Louisiana State Museum0.5 mi
  • Louisiana Children's Museum0.5 mi
  • The National WWII Museum0.7 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sheraton New Orleans Hotel

Low season

August

High season

February

Average price (weeknight)

$358

Average price (weekend night)

$352
Cheapest month to stay with an average 60% drop in price.
Most expensive month to stay with an average 12% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sheraton New Orleans Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Sheraton New Orleans Hotel

  • If you’re after a cheap room at Sheraton New Orleans Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in August and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sheraton New Orleans Hotel, plan to stay on a Friday or Thursday. The most expensive day is usually Sunday.
  • The cheapest price a room at Sheraton New Orleans Hotel was booked for on KAYAK in the last 2 weeks was $227, while the most expensive was $608.
  • How long should you stay at Sheraton New Orleans Hotel? KAYAK users usually book their rooms here for 2 days.
See more tips

FAQs when booking at Sheraton New Orleans Hotel

  • Where is Sheraton New Orleans Hotel located?

    Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0.1 miles from the center of New Orleans. Audubon Butterfly Garden and Insectarium is the closest landmark to Sheraton New Orleans Hotel.

  • When is check-in time and check-out time at Sheraton New Orleans Hotel?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Sheraton New Orleans Hotel.

  • How far is Sheraton New Orleans Hotel from the airport?

    Sheraton New Orleans Hotel is 11.4 miles from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 67.5 miles from Gulfport Biloxi Regional.

  • Does Sheraton New Orleans Hotel have a pool?

    Yes, Sheraton New Orleans Hotel has a pool onsite.

  • How does KAYAK find such great Sheraton New Orleans Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

See more FAQs

Nearby hotels and places to stay

4-star hotel
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3-star hotel
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