Overview

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Sheraton New Orleans Hotel

500 Canal Street, New Orleans, LA 70130, United States
+1 504 525 2500

$109+

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Rates

Overall guest ratings

8.3/10 Excellent
Based on 2,358 reviews
See all reviews

Review highlights

  • 9.6
  • 9.1
  • 6.6
  • 6.0

Good to know

  • Comfortable beds
  • Pleasant entrance area
  • Great view

Nearby

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    About

    New Orleans is known for unforgettable dining, intoxicating live music, Old World charm and good time living. And Sheraton New Orleans Hotel is at the heart of it all. Connect with the sights, sounds and flavors, and let the good times roll. Sample regional cuisine at Roux Bistro or enjoy a cocktail fountain-side at the enchanting Pelican Bar. Work out in our Sheraton Fitness center. Relax at our outdoor pool. Connect in one of 54 rooms that total 105,700 square feet of flexible meeting space. Our 1,110 non-smoking guest rooms, including 53 suites, reflect New Orleans charm, and many have views of the Mississippi River or French Quarter. Warm décor is complemented by the plush Sheraton Signature Sleep Experience and a sleek modern bathroom.

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Hot tub
    • ATM on-site
    • Business center
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Coffee shop
    • Internet (surcharge)
    • Wedding services
    • Terrace/Patio
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    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.3 Excellent
    Based on 2,358 reviews
    • 9.6 "Incredible bar."
    • 9.1 "Terrific location."
    • 8.9 "Very nice wellness & sports facilities."
    • 8.1 "Great service."
    • 7.1 "Good amenities."
    • 6.6 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    • 4.0 "Value below average."
    • 3.4 "Internet is poor."
    View all review categories

    Overall Rating

    8.5 Excellent
    Based on 1,532 reviews
    • 9.6 "Incredible bar."
      9.7 "Delicious alcoholic drinks, according to 97%."
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Very nice wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 7.4 "Good service."
      9.2 "92% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
      5.9 "59% said the elevator was ok."
    • 6.7 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.4 "Only 64% said rooms were big enough."
    • 5.5 "Breakfast is mediocre."
    • 3.7 "Value below average."
      3.4 "66% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      3.4 "66% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
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    Overall Rating

    8.5 Excellent
    Based on 448 reviews
    • 8.8 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.8 "Average comfort."
    • 5.6 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 3.7 "Value below average."
      3.5 "65% thought it was overpriced."
    • 3.5 "Internet is poor."
      3.5 "65% thought it was overpriced."
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    Overall Rating

    8.4 Excellent
    Based on 141 reviews
    • 9.5 "Incredible bar."
    • 9.1 "Terrific location."
    • 8.3 "Vibe was good."
    • 7.8 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.3 "Good cleanliness."
    • 6.7 "Rooms are ok."
    • 4.2 "Value below average."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 235 reviews
    • 9.1 "Terrific location."
    • 8.0 "Great service."
      7.6 "76% said the reception staff was great."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.7 "Food is average."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.2 "Average comfort."
    • 6.0 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 4.1 "Value below average."
      3.5 "65% thought it was overpriced."
    • 3.5 "Internet is poor."
      3.5 "65% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Pleasant entrance area"
    "Great view"
    data provided by TrustYou

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