Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.6 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." 9.4 "94% said thatwellness & sports facilities were clean ." -
8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.0 "Management was excellent , said 80%." 10.0 "100% said therecreation staff was great ." -
8.9 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 9.8 "City centre within easy reach , said 98%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Business sites within easy reach , said 100%." -
8.1 "Generally very clean."7.8 "78% said
rooms were clean ." 8.9 "89% thoughtit was clean ." 9.4 "94% said thatwellness & sports facilities were clean ." -
7.6 "Good pool."
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6.5 "Rooms are ok."6.6 "Only 66% said
rooms were big enough ." 6.9 "Only 69% said therooms were modern ." 5.0 "50% thought thekitchenette was ok ." 5.0 "Only 50% thought theshower was ok ." -
6.2 "Breakfast is mediocre."
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4.7 "Internet is poor."4.5 "55% said the
wifi quality was bad ." 3.6 "64% thought it wasoverpriced ." -
3.7 "Value below average."3.6 "64% thought it was
overpriced ." 2.5 "Theprice was too high for 75%."
Overall Rating
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9.4 "Excellent wellness & sports facilities."
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8.8 "Great service."9.5 "95% found the
staff to be very friendly ." 8.1 "81% said thereception staff was great ." 8.8 "88% thought theservice was very professional ." -
8.6 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 9.7 "City centre within easy reach , said 97%." -
7.5 "Good pool."
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6.7 "Breakfast is mediocre."
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5.9 "Rooms are ok."6.6 "Only 66% said
rooms were big enough ." -
4.8 "Internet is poor."4.5 "55% said the
wifi quality was bad ." -
3.8 "Value below average."
Overall Rating
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9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
8.7 "Location is great."
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8.1 "Pool is good."
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6.2 "Rooms are ok."6.8 "
Beds were acceptable for 68%." 6.6 "Only 66% saidrooms were big enough ." -
6.2 "Breakfast is mediocre."
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6.1 "Average comfort."6.8 "
Beds were acceptable for 68%." 6.6 "Only 66% saidrooms were big enough ." -
3.4 "Value below average."
Overall Rating
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9.0 "Terrific location."
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8.9 "Great service."
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8.8 "Food is delicious."
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8.4 "Vibe was good."
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6.6 "Rooms are ok."6.5 "Only 65% said
rooms were big enough ." -
6.3 "Average comfort."6.5 "Only 65% said
rooms were big enough ."
Overall Rating
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9.1 "Terrific location."
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8.7 "Great service."9.3 "93% found the
staff to be very friendly ." -
8.2 "Vibe was good."
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8.0 "Generally very clean."7.6 "76% said
rooms were clean ." -
6.8 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Good service. Attentive. Good bar and food. Valet parking $45. After tips $50-60 per day for 3 days?
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9.7review from
The front desk staff was so nice! The night we were there - there was a fashion show in the attached art gallery. The vibe of the place is very cool and hip.
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6.5review from
Clean lobby. Room came with only 2 towels even though we indicated that we would have four people in the room. We had to ask sever times for towels. When we arrived at the room, there was trash in the waste baskets from a previous guest. On the day of our departure, housekeeping rang the doorbell at 8 am to see if we were checking out. The concierge had very few suggestions for rainy day activities.
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9.1review from
I loved the location - only a block from Harrah's/Poydras, nearby lots of great bars and restaurants. The hotel was really nice and I loved all of the artwork. The room was also very nice. The bellhop broke a $50 bottle of Baileys, so I had to walk about 10 blocks in the heat to purchase another bottle, then had to walk another 10 blocks to my car to get the receipt from the first bottle, then walk all the way back to the hotel. They reimbursed me for both bottles, but it would have been nice if they would have taken care of this in another way. A free meal at Legacy would have made up for their mistake.
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8.5review from
Great value for a nice hotel. Very clean, nice lobby, good cafe downstairs and nice but small roof top pool. Staff is very friendly and helpful. Very convenient to restaurants & bars and a 10 minute walk to the French Quarter.
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8.5review from
The staff was very friendly and accommodating, and the room was clean. The hotel is just outside of the french quarter so it's a bit quieter, but still within in walking distance. The window in our room looked out into the center of the hotel which was a bit odd.
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8.0review from
Bed was very comfortable. Amenity spaces were clean, large and designed well. Roof top pool!!!! Staff was rude. Having a rooftop pool in itself is amazing, but the area could use some modernization
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10.0review from
Everyone was very helpful. The staff offered advice on local restaurants, places to run, and places to grab a drink. The artwork is beautiful, it's very clean and has worry free parking.
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5.4review from
Very clean property Small room, tiny bathroom, charged extra for everything!! (Gift shop was way overpriced in an area where no convenience store exist), they wanted $13 a day for wifi!!!
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8.0review from
Location. Great staff. The restaurant was very good. The decor was very appealing and pleasant. Internet was pricey and was subpar. A hotel like this should be offering complimentary high-speed internet for the price of the rooms.
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6.8review from
good location, friendly staff! They could not locate our reservation even though we had an email confirmation. We had requested a king sized bed and received two doubles. Disappointing considering it was my 45th birthday.
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10.0review from
Friendly. Great Art. Clean. Bar closed at 11.
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10.0review from
Wonderful staff/customer service...good food in restaurant Nothing
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10.0review from
Good service. Attentive. Good bar and food. Valet parking $45. After tips $50-60 per day for 3 days?
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9.7review from
The front desk staff was so nice! The night we were there - there was a fashion show in the attached art gallery. The vibe of the place is very cool and hip.
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9.1review from
I loved the location - only a block from Harrah's/Poydras, nearby lots of great bars and restaurants. The hotel was really nice and I loved all of the artwork. The room was also very nice. The bellhop broke a $50 bottle of Baileys, so I had to walk about 10 blocks in the heat to purchase another bottle, then had to walk another 10 blocks to my car to get the receipt from the first bottle, then walk all the way back to the hotel. They reimbursed me for both bottles, but it would have been nice if they would have taken care of this in another way. A free meal at Legacy would have made up for their mistake.
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8.5review from
Great value for a nice hotel. Very clean, nice lobby, good cafe downstairs and nice but small roof top pool. Staff is very friendly and helpful. Very convenient to restaurants & bars and a 10 minute walk to the French Quarter.
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8.5review from
The staff was very friendly and accommodating, and the room was clean. The hotel is just outside of the french quarter so it's a bit quieter, but still within in walking distance. The window in our room looked out into the center of the hotel which was a bit odd.
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8.0review from
Bed was very comfortable. Amenity spaces were clean, large and designed well. Roof top pool!!!! Staff was rude. Having a rooftop pool in itself is amazing, but the area could use some modernization
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10.0review from
Everyone was very helpful. The staff offered advice on local restaurants, places to run, and places to grab a drink. The artwork is beautiful, it's very clean and has worry free parking.
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8.0review from
Location. Great staff. The restaurant was very good. The decor was very appealing and pleasant. Internet was pricey and was subpar. A hotel like this should be offering complimentary high-speed internet for the price of the rooms.
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10.0review from
Friendly. Great Art. Clean. Bar closed at 11.
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10.0review from
Wonderful staff/customer service...good food in restaurant Nothing
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6.5review from
Clean lobby. Room came with only 2 towels even though we indicated that we would have four people in the room. We had to ask sever times for towels. When we arrived at the room, there was trash in the waste baskets from a previous guest. On the day of our departure, housekeeping rang the doorbell at 8 am to see if we were checking out. The concierge had very few suggestions for rainy day activities.
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5.4review from
Very clean property Small room, tiny bathroom, charged extra for everything!! (Gift shop was way overpriced in an area where no convenience store exist), they wanted $13 a day for wifi!!!
