Stunning views of New York and luxurious rooms make the Bentley Hotel, at 500 East 62nd Street, a special place from which to enjoy this vibrant city. The Bentley also offers fantastic access to some of New York's most celebrated sights, along with a range of in-house conveniences, like a 24 hour concierge, on-site fitness center, and discounted parking.
Featuring 197 oversized rooms, many offering unparalleled views over the East River, the four-star Bentley Hotel provides both vacationers and business travelers with plenty of space to relax and work. Enjoy a panoramic vista at Prime, the hotel's rooftop restaurant, or unwind downstairs with a morning coffee or an evening drink in the cozy Lobby Bar. Guests are also treated to rooms stocked with C.O. Bigelow toiletries and superbly comfortable bedding.
Bright Lights of the Big City
The Bentley Hotel is conveniently situated near much of what makes New York so special. The Museum of Modern Art is within walking distance, while the Metropolitan Museum of Art and the Guggenheim are just a bit farther uptown. Central Park is easily accessed on foot or by a short bus or cab ride, and shoppers can leisurely stroll to all that Fifth Avenue has to offer. Times Square and Broadway's multitude of theaters are easily accessible by taxi or public transportation.
The staff was amazing! We had loud neighbors in the adjacent room, I went to the desk and the issue was immediately resolved by placing us in a different room. Our bartender recommend some incredible dining options. Overall our stay was wonderful!
The bed was comfortable and there certainly were enough pillows. Room temperature was comfortable which meant the thermostat actually worked
Did not like the fact there was no refrigerator. If people were in the rooms on either side you could hear their conversations. People would come in after midnight and be talking in their room and that would wake me out of a deep sleep. The chest drawer would not stay closed. Certainly that was something that should have been taken care of. Housekeeping left much to be desired. Towels were a big problem, so I just took several at a time and didn't have housekeeping come into the room. Even if they came in, they didn't leave enough washcloths and hand towels.
Black water coming out of the tub and sink, which completely disrupted and made us late for my hospital surgery
Clean, nicely appointed, spacious rooms. Didn't notice street noise. Great value.
I enjoyed every aspect of our stay
The room was excellent and the service was also excellent.
The location, on East 62nd Street and York Avenue, was a bit of a walk from where we had to be, on 57th Street and Broadway. The walk was good for us, however. If we hadn't been in good shape physically it would have been a problem. We could, however, hear loud conversations in the next room occasionally.
The location was convenient,love that it is pet friendly, and love the view. staff was nice room clean.will stay here again!
I loved how we were treated like royalty as soon as we stepped on the sidewalk outside and it continued until we left. The bed was amazing and the view was to die for!!
I didn't like how the shower door was made. Because of it water ended up on the floor.
The beds are comfortable
Noisy. Service was poor. This hotel DOES NOT offer room service. They won't even bring you a coffee. They will bring u breakfast only if u fill out the card the night before and that is only until 10 and not before 7:30am. Otherwise, they won't budge. Service is quality of a 3 star restaurant.
The decor and attention was awesome
Bathrooms didnt have extractors and there are no coffee machines in the rooms. Cleaning was terrible in the rooms
It was right off the highway and easy to find, if you have a car this is great. You can travel to and from the hotel with ease. The room was significantly larger than other hotels I've stayed at in NYC (the W included) Room was clean, staff was friendly, especially at check in. The drinks at the bar were STRONG! :) Accommodated my early check in by 1hour. The room location provided much appreciated privacy.
Parking is expensive. $25/per use, meaning, every time you leave the lot, you have to pay $25. An hourly rate was not available, according to the attendant. Public transportation is not very convenient or close. The nearest subway was 3.5 avenues west walking distance, which can be a long walk in heels or for tourist that are not used to walking as much as New Yorkers do. It can be an especially long walk when it is as cold as this winter has been. Keep in mind if you choose to leave your car in the parking lot. The room décor seemed older/less luxurious than advertised/expected. The carpet was visibly coming off at the borders where it meets the wall. The "leather" on the chair was peeling off and looked like plastic and uncomfortable. The room could use a fresh coat of paint. The handles on the knobs of the bathroom sink kept falling off. The TV was on the dresser and not on a mount/bracket, so if you were on the bed, it was difficult to watch comfortably. It was also sub par quality (static).