Bentley Hotel

Bentley Hotel

7.7
Good

Based on 3,201 reviews
 
500 East 62nd Street, New York, NY 10065, United States
  +1 212 644 6000
Bentley Hotel - New York, NY
Check-in
Check-out
Compare vs. KAYAK |
Orbitz $98
TripAdvisor $103
Expedia $106
Orbitz
per night
TripAdvisor
per night
Expedia
per night

Rooms

Check-in
Check-out

Double Rooms

$204+

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Bed Type
Provider
Nightly
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Unknown
$204 per night
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Unknown
$208 per night
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Unknown
$226 per night
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King bed
$258 per night

Superior Rooms

$98+

Photo
Bed Type
Provider
Nightly
IMAGE
King bed
$103 per night
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King bed
$106 per night
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King bed
$106 per night
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King bed
$106 per night
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Unknown
$106 per night
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Unknown
$106 per night
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Unknown
$106 per night
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Unknown
$106 per night
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Unknown
$106 per night
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Unknown
$109 per night
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Unknown
$109 per night
IMAGE
King bed
$112 per night
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King bed
$115 per night
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Unknown
$121 per night
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King bed
$123 per night
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Unknown
$132 per night
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Unknown
$174 per night
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Unknown
$178 per night
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Unknown
$184 per night
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Unknown
$185 per night
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King bed
$254 per night
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King bed
$302 per night
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King bed
$98 per night

Deluxe Rooms

$132+

Photo
Bed Type
Provider
Nightly
IMAGE
Double bed
$132 per night
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Double bed
$139 per night
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Double bed
$152 per night
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Double bed
$152 per night
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Double bed
$160 per night
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Double bed
$163 per night
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Double bed
$166 per night
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Double bed
$183 per night
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Unknown
$194 per night
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Double bed
$201 per night
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Unknown
$202 per night
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Double bed
$215 per night
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Double bed
$218 per night
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Double bed
$224 per night
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Unknown
$225 per night
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Double bed
$228 per night
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Double bed
$234 per night
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Unknown
$243 per night
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Unknown
$250 per night
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Unknown
$292 per night

Reviews

Pros

Cons

Traveler rating

317
196
95
31
9

Time of year

Traveler type

Show reviews that mention

+
east river
new york
central park
free wifi
coffee maker
complimentary tea
nearest subway
great view
comfortable bed
staff was friendly
room was very small
great location
hot water
corner room
nyc hotel
takes time
  • Poor
    Jan 2017
    2.0

    dirty, everything is old. The staff are not helpful. The hotel lobby is disgusting. Pet hospital right next to the hotel

  • Good
    Sep 2016
    7.7

    Pretty decent.

    Pretty decent hotel. The location is right next to the FDR freeway entrance so do expect a little noise, but that didn't bother me because, after all, you are in New York City. I was still able to sleep. I felt like we were in a pretty decent area of the city and for the most part, it was a clean neighborhood where we didn't run into tourists everywhere. Staffs are pretty friendly, knowledgable, and helpful. We got the 2 beds deluxe room and that's more than enough room for 2 people. Beds were comfortable. They have a nice restaurant on the top floor and a bar next to the lobby that open til 4 am so we def took advantage of that! You're several blocks from the nearest subway station but that's ok, I needed the walk. I'll def book this hotel again.

    No free wi-fi, unless you wanna hang out in the hotel lobby, and who wants to do that after a long day in the city. Most standard hotels, even the cheap motels, comes with free wi-fi. Shower door was a bit weird but I got it down after second day to prevent getting water everywhere on the bathroom floor.

  • Okay
    Sep 2016
    4.5

    Clean but crappy

    I like the fact the neighborhood had so many kids and a playground was a block up. The staff was nice and knowledgeable.

    The hotel is position by a bridge. The hotel does offer parking but in a crappy garage a block up from the hotel. The hotel could be nice if the owner would throw away old worn out furniture. The hotel is weird and please don't get a standard room

  • Good
    Aug 2016
    8.0

    Good value for Manhattan.

    The shower door. Imagine a two piece glass door where one piece has been removed.

  • Okay
    Jun 2016
    4.8

    Needs upkeep and attention

    The location was perfect for our needs.

    The shower and sink needed maintenance, they leaked and were hard to use. The room was very small. The hotel was more worried about the mini bar and trying to charge us for things we did not want or use than they were about anything else. Wifi in room is not free.

  • Poor
    Jun 2016
    2.0

    Rooms to small , service horrible . Not a place to stay for vacation or business .

  • Mediocre
    Jun 2016
    4.0

    Reservation was at Bentley, stayed at the marcel h

    Upon arrival I was informed that there was no room for me. They sent me down to the marcel hotel on 24th street. Was given the option to return to Bentley the next day or if I liked the marcel then I could stay there instead. Great room at the marcel ( first it was one bed which didn't work for me then they found me one with two beds). Next day I tell them I would stay there as the room was perfect they informed me that they had to move me to another room. They also informed me the rate was higher... MUCH HIGHER than the kayak rate. Obviously I vehemently disagreed and demanded I stay in the same room I spent the night before. To which I was told I "didn't understand the hospitality business" and needed to still move. I then questioned their hospitality. Long story short after much arguing the rate did not change but I reluctantly changed rooms (not as nice as the original room) and then went on to enjoy the rest of my time in nyc.

  • Excellent
    May 2016
    8.2

    Well placed and appointed

    The staff were helpful and courteous, the room was comfortable and clean, the toiletries provided were excellent, the hotel decor is sort of Asian Noir that is both fun and tasteful, parking is very close and not expensive.

    Dearth of outlets in the room. No valet parking. Must check prices on provided extras since, though comprehensive, they are quite pricey.

  • Okay
    Mar 2016
    4.8

    The bed was comfortable. Staff was helpful.

    Lobby is a bit awkward, bathrooms say for employees only, the staff was really nice though. Restaurant wasn't open on a Friday night. I won't stay there again

  • Good
    Jan 2016
    8.0

    Out of this world service

    The staff was amazing! We had loud neighbors in the adjacent room, I went to the desk and the issue was immediately resolved by placing us in a different room. Our bartender recommend some incredible dining options. Overall our stay was wonderful!

  • Mediocre
    Dec 2015
    4.0

    The bed was comfortable and there certainly were enough pillows. Room temperature was comfortable which meant the thermostat actually worked

    Did not like the fact there was no refrigerator. If people were in the rooms on either side you could hear their conversations. People would come in after midnight and be talking in their room and that would wake me out of a deep sleep. The chest drawer would not stay closed. Certainly that was something that should have been taken care of. Housekeeping left much to be desired. Towels were a big problem, so I just took several at a time and didn't have housekeeping come into the room. Even if they came in, they didn't leave enough washcloths and hand towels.

  • Poor
    Dec 2015
    2.0

    Black water coming out of the tub and sink, which completely disrupted and made us late for my hospital surgery

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About

Overview

Stunning views of New York and luxurious rooms make the Bentley Hotel, at 500 East 62nd Street, a special place from which to enjoy this vibrant city. The Bentley also offers fantastic access to some of New York's most celebrated sights, along with a range of in-house conveniences, like a 24 hour concierge, on-site fitness center, and discounted parking. Spacious Splendor Featuring 197 oversized rooms, many offering unparalleled views over the East River, the four-star Bentley Hotel provides both vacationers and business travelers with plenty of space to relax and work. Enjoy a panoramic vista at Prime, the hotel's rooftop restaurant, or unwind downstairs with a morning coffee or an evening drink in the cozy Lobby Bar. Guests are also treated to rooms stocked with C.O. Bigelow toiletries and superbly comfortable bedding. Bright Lights of the Big City The Bentley Hotel is conveniently situated near much of what makes New York so special. The Museum of Modern Art is within walking distance, while the Metropolitan Museum of Art and the Guggenheim are just a bit farther uptown. Central Park is easily accessed on foot or by a short bus or cab ride, and shoppers can leisurely stroll to all that Fifth Avenue has to offer. Times Square and Broadway's multitude of theaters are easily accessible by taxi or public transportation.

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Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

7.7 Good

Based on 3,201 reviews

8.1

Service

8.1

Location

4.0

Food

3.7

Breakfast

Things to Know

  • Comfortable beds
  • Great view

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Pets allowed on request. Charges may apply.
Increased Accessibility
Business center
Internet
Wi-Fi
Laundry service
Meeting/Banquet facilities
No smoking
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Elevator
Concierge service
Laundry facilities
Express check out
Hairdryer
Parking (surcharge)

Photos

Bentley Hotel - New York - Bedroom Provided by ICE Portal All Photos (11)
Bentley Hotel - New York - Bar Bar (1)
Bentley Hotel - New York - Bathroom Bathroom (1)
Bentley Hotel - New York - Living room Living room (1)
All Photos (11)
Bar (1)
Lobby (2)
Outdoors (1)
Restaurant (1)
Living room (1)
Bathroom (1)
Bedroom (4)
All Photos (11)

Location

Most Popular Landmarks

  • Fifth Avenue 0.8 mi
  • Frick Collection 0.9 mi
  • St. Patrick's Cathedral 0.9 mi
  • Museum of Modern Art 1 mi
  • Rockefeller Center 1.1 mi
  • Grand Central Terminal 1.1 mi

New York Travel Guide

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