Pros (+) The price...although the hotel didn’t honor the rate that was posted from booking.com
Cons (-) Rude staff. Dismissive and unhelpful. Elevator took 20 minutes to arrive at the 19th floor. Not exaggerating.
3 stars
Candlewood Suites New York City- Times Square
Photos of Candlewood Suites New York City- Times Square
Overview
Candlewood Suites in New York City-Times Square is a popular and affordable option for guests who want to spend time in the city exploring all that it has to offer. The hotel was last renovated in 2017, and they offer a very modern and contemporary space. It features 188 guest suites with 10 accessible suites across 32 floors. There is no smoking in the rooms at the hotel.
Visitors who stay at the hotel will discover that all of the suites are comfortable and appointed with quality furnishings. Each of the suites at the hotel includes a full kitchen along with the utensils needed to prepare food. Kitchens include microwave ovens, toasters, full refrigerators, a dishwasher, pots, pans, serving dishes, plates, glassware, and silverware. The suites also feature workspaces, flat-screen televisions with cable/satellite, and wireless Internet access available in all the rooms and suites.
A number of amenities are available at Candlewood Suites in New York City-Times Square. Some of these include dry cleaning and laundry, a pool, and an on-site business center that is staffed around the clock, along with weekly housekeeping for the suites. A fitness center, also available around the clock, is available. It includes weights, yoga equipment, treadmills, ellipticals, and a stationary bike.
Those guests who choose to stay there will be close to many of the most popular attractions the city has to offer. Guests can visit Times Square, the Broadway theater district, the Empire State Building, Radio City Music Hall, Rockefeller Center, and Central Park along with a number of museums and galleries.
Latest deals for Candlewood Suites New York City- Times Square
Amenities at Candlewood Suites New York City- Times Square
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Electric kettle
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Kettle
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- DVD player
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Tumble dryer
General
- Seating area
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
Bedroom
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
- Private parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Dining
- Restaurant
- Vending machine (drinks)
- Vending machine (snacks)
Things to do
- Board games/puzzles
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Candlewood Suites New York City- Times Square
8.3
Very good
4040 verified ratings
Wonderful
1475
Very good
896
Good
814
Okay
283
Fair
273
Mediocre
92
Poor
207
Summary of reviews
Guests say
Guests generally appreciated the great location and comfortable beds of the hotel. However, many reviews highlighted significant cleanliness issues, such as unclean rooms and inadequate service. Additionally, some guests experienced slow elevators and unhelpful staff, which detracted from their overall experience. Despite these concerns, some guests found the hotel to be a good value for the price, especially considering its proximity to key attractions.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
351 reviews
8.2 out of 10
3 reviews
All reviews
Pros (+) Beds were very comfortable
Cons (-) Rooms a bit small, but nicely appointed.
Pros (+) Central location in NYC, you could open the windows, no noise in the hallways, friendly staff. Very reasonably priced.
Cons (-) The carpet in the room was clean but but worn out in some spots. Should be replaced in the near future.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at Candlewood Suites in New York City-Times Square?
Candlewood Suites in New York City-Times Square offers a variety of amenities including a pool, an on-site business center, a fitness center, dry cleaning and laundry services, and weekly housekeeping for the suites.
What can guests expect in terms of room facilities at Candlewood Suites in New York City-Times Square?
Guests can expect comfortable suites with quality furnishings, full kitchens with modern appliances, workspaces, flat-screen televisions with cable/satellite, and wireless Internet access available in all the rooms and suites.
How is the cleanliness at Candlewood Suites in New York City-Times Square?
The hotel ensures cleanliness with weekly housekeeping for the suites and enhanced cleaning protocols, providing guests with a clean and comfortable environment during their stay.
What are the nearby attractions for guests staying at Candlewood Suites in New York City-Times Square?
Guests staying at Candlewood Suites in New York City-Times Square will be close to popular attractions such as Times Square, the Broadway theater district, the Empire State Building, Rockefeller Center, and Central Park, along with various museums and galleries.
When is the best time to visit Candlewood Suites in New York City-Times Square?
The high season to visit Candlewood Suites in New York City-Times Square is in October, offering guests the opportunity to explore the city's attractions in pleasant weather and with increased accessibility.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Elevators
Some guests suggested requesting a room away from the elevators due to noise issues, especially for light sleepers.
Check Room Facilities
Some guests mentioned that the kitchenette with a dishwasher was great, but also noted that rooms need updating, particularly the carpeted floors and air conditioning/heating systems.
Consider Noise Levels
Guests recommended being mindful of potential noise from the street and nearby activities, especially for those sensitive to sound disturbances.
Request Housekeeping Sensitivity
Some guests suggested requesting more sensitivity from housekeeping for guests who have not checked out, as well as better access to the bathroom sink in certain room layouts.
Be Mindful of Room Location
Some guests recommended asking for a room away from the elevators and being cautious about the location of the room in relation to potential noise disturbances.
Check for Maintenance Issues
Some guests reported issues with room facilities, such as broken microwaves and missing ironing boards, so it may be helpful to check these upon arrival.
Consider Sustainability
Some guests suggested that the hotel could consider reducing waste by providing alternatives to single-use plastic bottles and toiletries, and recommended exploring eco-friendly practices.
Be Aware of Surroundings
Some guests noted the presence of undesirable activities near the hotel, so it may be advisable to be cautious and aware of the surroundings, especially when walking in the vicinity.
Utilize Complimentary Services
Take advantage of the complimentary luggage storage available after checkout, especially if you have a late flight out of NYC.
Check for Staff Assistance
Guests appreciated the helpful and friendly staff, so it may be beneficial to seek assistance from the hotel staff for any needs or concerns during the stay.
Location
339 West 39th Street, New York, NY 10018
What's nearby
- Madison Square Garden0.4 mi
- Times Square0.5 mi
- Broadway0.6 mi
- Theatre District0.6 mi
- Koreatown0.6 mi
- Empire State Building0.7 mi
- Rockefeller Center0.8 mi
- Museum of Modern Art0.9 mi
- New York City Center0.9 mi
- Midtown Center1 mi
- Tiffany & Co.1.1 mi
- Lincoln Center1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Candlewood Suites New York City- Times Square
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | December | $305 | $277 |
Cheapest month to stay with an average 41% drop in price. | Most expensive month to stay with an average 54% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Candlewood Suites New York City- Times Square
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.0 | 0.3 mi | New York LaGuardia | 6.4 mi |
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