The hotel has 27 floors and 2 elevators. Good luck getting anywhere, let alone your room - within 1/2 hour. Crowded lobby, broken shower door, falling curtains and no soap or shampoo in my room.
3 stars
Hampton Inn Manhattan/Times Square South
Photos of Hampton Inn Manhattan/Times Square South
Overview
Hampton Inn Manhattan - Times Square South is located in New York City and is close to local attractions, including Madison Square Garden. It also features a 24-hour reception, an express check-in and check-out feature and valet parking.
The hotel has 184 rooms and has been recently refurbished. Hot drinks can be made with coffee and tea supplies.
The area surrounding the hotel is famous for its vibrant nightlife, with lots of places to go for a drink or dance. Times Square and Pennsylvania Station are within walking distance.
Latest deals for Hampton Inn Manhattan/Times Square South
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hampton Inn Manhattan/Times Square South
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Business center
- Express check-out
- Safety deposit box
- Mini-market on site
- Room service
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Smoke alarms
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
Dining
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
General
- Telephone
- Storage available
Bathroom
- Hairdryer
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Hampton Inn Manhattan/Times Square South
7.4
Good
3276 verified ratings
Wonderful
1079
Very good
658
Good
560
Okay
250
Fair
243
Mediocre
155
Poor
331
Summary of reviews
Guests say
Guests appreciated the hotel's convenient location and friendly staff, but many expressed dissatisfaction with the service quality and cleanliness of the rooms. Issues such as small room sizes, outdated amenities, and poor breakfast options were commonly mentioned. Overall, while the location is a strong point, improvements are needed in service and room maintenance.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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7.4 out of 10
546 reviews
7.2 out of 10
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7.6 out of 10
7 reviews
All reviews
The hotel is well located close to the theater district, subways, restaurants, etc. Although the rooms are small, they are well appointed and comfortable. The staff is responsive and professional. The breakfast service is quite good and managed well. I had one problem with the toilette and I requested repair. It was a minor issue, but although it may have been addressed, the problem was not fixed ...
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Pros (+) The location was good for Times Square. Walking distance to subway.
Cons (-) Room was extremely small. Dining area small and very crowded with not enough food out at one time. Not enough staff which made for longer wait times at the front desk. Elevator very slow.
Pros (+) Rooms are small (to be expected in NYC) but comfortable, and clean. The staff was very accommodating and friendly. The hot breakfast was very good, and there was a good variety of things from which to choose. It is located in close proximity of Times Square action, but just far enough off the beat and path for it to be quiet and a break from the hustle and bustle.
Pros (+) Clean and comfortable with helpful and efficient staff. Good value for the money. Elevators are tiny and slow and are shared with housekeeping. Plan time for trips up and down to your room accordingly. If you haven't been to NYC, rooms will seem small, but by NYC standards they are not.
Pros (+) The staff was incredibly friendly and motivated to make the stay at their hotel pleasant. The hotel and my room were both super clean. When I had a problem with my reservation, the woman at the front desk said she would send me a voucher for a free night. That was truly decent of her, but I honestly would have been happier with getting the room I booked.
Cons (-) I specifically sought a king size bed and stopped in at the hotel a few days before my stay to make sure I was getting the room I booked. I also asked not to be near the elevator bc I needed quiet. I was coming in late from work and had to be back early. So when I opened the door to my room, which was right next to the elevator, and saw two queen beds, I was not happy. I really wanted to sprawl ou...
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Pros (+) Good location. Room is clean.
Cons (-) Small but honest bathroom.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Hampton Inn Manhattan/Times Square South?
The complimentary breakfast at Hampton Inn Manhattan/Times Square South offers a variety of items to select from, including sausage, eggs, oatmeal, muffins, bagels, toast, waffles, cereals, juices, and three different types of coffee. The entire staff is very pleasant as well.
Are there any concerns about cleanliness at Hampton Inn Manhattan/Times Square South?
Some guests have mentioned concerns about cleanliness, such as finding eyebrows in the sink upon arrival and encountering difficulties with the shower. However, the majority of guests have found the rooms to be clean and the staff to be friendly and attentive.
What are the best times to visit Hampton Inn Manhattan/Times Square South?
The low season at Hampton Inn Manhattan/Times Square South is in January, while the high season is in September. Visiting during the low season may offer more affordable rates and fewer crowds.
Is parking included at Hampton Inn Manhattan/Times Square South?
Parking was supposed to be included, but some guests have mentioned that the hotel requested an additional fee for overnight parking. It's advisable to inquire about parking fees when making a reservation.
What are the unique amenities offered at Hampton Inn Manhattan/Times Square South?
Hampton Inn Manhattan/Times Square South offers a complimentary breakfast, a business center, wake-up service, a concierge service, and a 24-hour front desk. Additionally, the hotel provides increased accessibility, multi-lingual staff, and a designated smoking area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Complimentary Breakfast
Guests appreciated the complimentary breakfast, with many mentioning the variety of items available. It's a great way to start the day without having to worry about finding breakfast elsewhere.
Consider the Location for Convenience
The hotel's location close to Times Square and several subway stations was highlighted by guests as very convenient for exploring the city and accessing transportation.
Be Mindful of Room Size
Some guests noted that the rooms were small, so if space is a priority, it's worth considering this aspect when booking.
Check Elevator Wait Times
A few guests experienced longer wait times for the elevators, especially during peak hours. Planning for potential delays can help manage expectations.
Request Maintenance Checks
A couple of guests mentioned maintenance issues in their rooms, such as broken fixtures. It may be helpful to request a maintenance check upon arrival to ensure everything is in working order.
Be Aware of Noise Levels
The hotel's vibrant nightlife surroundings were mentioned by guests, so light sleepers may want to prepare for potential noise and consider requesting a quieter room location.
Utilize the Front Desk for Recommendations
Guests appreciated the helpfulness of the front desk staff, particularly for recommendations on local attractions and events. Don't hesitate to ask for their insights.
Consider Alternative Breakfast Options
While the complimentary breakfast was praised, some guests found the breakfast area to be small and experienced waiting times. Exploring nearby breakfast options could provide a more relaxed dining experience.
Keep Valuables Secure
A few guests mentioned concerns about security and room cleanliness. It's advisable to use the safety deposit box provided and to communicate any issues to the staff promptly.
Location
337 West 39th Street, New York, NY 10018
What's nearby
- Madison Square Garden0.4 mi
- Times Square0.5 mi
- Broadway0.5 mi
- Theatre District0.6 mi
- Koreatown0.6 mi
- Empire State Building0.6 mi
- Rockefeller Center0.8 mi
- Museum of Modern Art0.9 mi
- New York City Center0.9 mi
- Midtown Center1 mi
- Tiffany & Co.1.1 mi
- Lincoln Center1.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hampton Inn Manhattan/Times Square South
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $257 |
Average price (weekend night) | $303 |
When to book a room at Hampton Inn Manhattan/Times Square South
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 6.4 mi |
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