Overview

Park Lane Hotel

36 Central Park South, New York, NY 10019, United States
+1 212 371 4000

$248+

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Rates

Overall guest ratings

7.7/10 Good
Based on 9,428 reviews
See all reviews

Review highlights

  • 9.7
  • 6.5
  • 4.9
  • 4.6

Good to know

  • Near city centre

Nearby

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child services (surcharge)
    • Internet (surcharge)
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Coffee shop
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 9,428 reviews
    • 9.7 "Terrific location."
    • 6.5 "Service is ok."
    • 5.7 "Food is average."
    • 5.6 "Average value."
    • 5.3 "Rooms are ok."
    • 4.9 "Not very clean."
    • 4.6 "Bad amenities."
    • 4.6 "Breakfast is below average."
    • 2.9 "Horrible vibe."
    • 0.7 "Horrible pool."
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    Overall Rating

    7.8 Good
    Based on 4,902 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "Easily accessible by car, said 86%."
    • 6.0 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      6.4 "64% thought the management was tolerable."
    • 5.8 "Bar is ok."
    • 5.7 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
    • 5.3 "Internet is average."
      5.1 "51% thought it was adequately priced."
      5.4 "54% thought the wifi quality was ok."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
      4.6 "For 54%, the lobby entrance was sub-standard."
      4.6 "54% complained about the elevator."
      2.8 "72% didn't like the architecture."
    • 4.0 "Wellness & sports facilities were not very nice."
    • 3.9 "Not very clean."
      3.8 "62% said rooms were dirty."
      4.5 "55% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    • 3.9 "Breakfast is below average."
      2.4 "76% said the breakfast was too expensive."
    • 2.4 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      4.6 "For 54%, the lobby entrance was sub-standard."
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    Overall Rating

    7.6 Good
    Based on 2,639 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "City centre within easy reach, said 97%."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
    • 6.3 "Service is ok."
      5.6 "56% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.4 "Housekeeping was ok, according to 54%."
      6.4 "64% thought the management was tolerable."
    • 6.1 "Internet is average."
      5.8 "58% thought it was adequately priced."
      6.0 "60% thought the wifi quality was ok."
    • 5.3 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.1 "Only 51% said rooms were clean enough."
    • 5.1 "Food is average."
    • 4.9 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 4.9 "Not very clean."
      4.8 "52% thought it was rather dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.3 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      4.0 "For 60%, the lobby entrance was sub-standard."
      3.5 "65% complained about the elevator."
    • 2.3 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
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    Overall Rating

    7.8 Good
    Based on 282 reviews
    • 9.7 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
    • 6.8 "Service is ok."
      6.9 "Only 69% thought the service was professional."
      6.0 "60% said the reception staff was ok."
    • 5.7 "Rooms are ok."
    • 5.6 "Average value."
      5.1 "51% thought it was adequately priced."
    • 5.6 "Food is average."
    • 5.2 "Internet is average."
      5.1 "51% thought it was adequately priced."
    • 5.1 "Average amenities."
    • 5.1 "Average cleanliness."
    • 3.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 1,602 reviews
    • 9.5 "Terrific location."
      9.2 "92% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
    • 5.2 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
      5.6 "56% thought the management was tolerable."
      6.7 "67% said the concierge service was sufficient."
    • 5.2 "Internet is average."
      5.2 "52% thought it was adequately priced."
      5.2 "52% thought the wifi quality was ok."
    • 5.0 "Food is average."
    • 4.8 "Value below average."
      2.4 "76% said the breakfast was too expensive."
    • 4.5 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
      4.7 "53% thought it was rather dirty."
    • 4.4 "Breakfast is below average."
      2.4 "76% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.5 "95% were disappointed with the minibar."
      4.6 "54% said rooms were dirty."
      0.8 "For 92%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      0.2 "98% were unsatisfied with the kitchenette."
      2.4 "76% said the bathroom was dirty."
      0.8 "Air conditioning was criticized by 92%."
      3.4 "66% criticized the small bathroom."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      3.7 "For 63%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
      2.3 "77% didn't like the architecture."
      3.6 "64% complained about the elevator."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Near city centre"
    data provided by TrustYou

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