Overview

Park Lane Hotel

36 Central Park South, New York, NY 10019, United States
+1 212 371 4000

$323+

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Rates

Overall guest ratings

7.7/10 Good
Based on 9,363 reviews
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Review highlights

  • 9.7
  • 6.6
  • 4.6
  • 4.6

Good to know

  • Near city centre

Nearby

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    About

    A stay at Park Lane Hotel places you in the heart of New York, walking distance from Tiffany & Co. and Carnegie Hall. This 4-star hotel is close to Rockefeller Center and Broadway.

    Rooms

    Make yourself at home in one of the 628 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, as well as phones with free international calls.

    Amenities

    Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Meet other guests and eat at a complimentary reception. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Parking (surcharge)
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • ATM on-site
    • Laundry facilities
    • Room service
    • Coffee shop
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 9,363 reviews
    • 9.7 "Terrific location."
    • 6.6 "Service is ok."
    • 5.9 "Food is average."
    • 5.6 "Average value."
    • 5.3 "Internet is average."
    • 4.6 "Not very clean."
    • 4.6 "Bad amenities."
    • 4.5 "Breakfast is below average."
    • 2.9 "Horrible vibe."
    • 0.7 "Horrible pool."
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    Overall Rating

    7.8 Good
    Based on 4,587 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
    • 6.0 "Service is ok."
      5.1 "51% said the reception staff was ok."
      6.6 "Only 66% thought the service was professional."
      5.4 "Only 54% were satisfied with the booking process."
      6.3 "63% thought the management was tolerable."
    • 5.9 "Bar is ok."
    • 5.6 "Food is average."
    • 5.2 "Internet is average."
      5.0 "50% thought it was adequately priced."
    • 5.0 "Average value."
      2.5 "75% said the breakfast was too expensive."
    • 4.8 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
      4.5 "For 55%, the lobby entrance was sub-standard."
      4.1 "59% complained about the elevator."
      3.3 "67% didn't like the architecture."
    • 4.2 "Breakfast is below average."
      2.5 "75% said the breakfast was too expensive."
    • 4.2 "Wellness & sports facilities were not very nice."
    • 3.9 "Not very clean."
      3.9 "61% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
      4.4 "56% thought it was rather dirty."
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    Overall Rating

    7.6 Good
    Based on 2,808 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
      10.0 "Near to public transport, according to 100%."
      8.9 "89% liked the proximity to shopping."
      9.2 "Easily accessible by car, said 92%."
    • 6.5 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.7 "Only 67% thought the service was professional."
      5.3 "Housekeeping was ok, according to 53%."
      6.4 "64% thought the management was tolerable."
    • 6.0 "Internet is average."
      5.9 "59% thought it was adequately priced."
    • 5.6 "Average value."
      5.9 "59% thought it was adequately priced."
    • 5.3 "Food is average."
    • 5.1 "Rooms are ok."
      6.0 "For only 60%, the tv was ok."
    • 4.7 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      4.1 "For 59%, the lobby entrance was sub-standard."
      3.6 "64% complained about the elevator."
      4.4 "56% didn't like the architecture."
    • 4.7 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.9 "51% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    • 4.2 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 2.4 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
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    Overall Rating

    7.7 Good
    Based on 374 reviews
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 6.0 "Food is average."
    • 5.6 "Rooms are ok."
    • 5.5 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.3 "Internet is average."
      5.2 "52% thought it was adequately priced."
    • 5.2 "Average amenities."
    • 5.0 "Average cleanliness."
    • 3.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall Rating

    7.6 Good
    Based on 1,591 reviews
    • 9.6 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 5.4 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.9 "Only 69% thought the service was professional."
      6.8 "68% said the concierge service was sufficient."
      5.6 "56% thought the management was tolerable."
    • 5.4 "Food is average."
    • 5.1 "Internet is average."
      5.2 "52% thought it was adequately priced."
      5.1 "51% thought the wifi quality was ok."
    • 4.9 "Value below average."
      2.3 "77% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      4.2 "58% said rooms were dirty."
      0.5 "95% were disappointed with the minibar."
      0.7 "For 93%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      2.1 "79% said the bathroom was dirty."
      0.2 "98% were unsatisfied with the kitchenette."
      0.8 "Air conditioning was criticized by 92%."
      3.1 "69% criticized the small bathroom."
    • 4.2 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
      4.5 "55% thought it was rather dirty."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
      3.9 "For 61%, the lobby entrance was sub-standard."
      2.8 "72% didn't like the architecture."
      3.4 "66% complained about the elevator."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Near city centre"
    data provided by TrustYou

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