Cons (-) Cleanliness!! We found a dirty and used condom under our bed. The bathroom was not clean thoroughly and the carpet needed to be vacuumed.
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Amenities at Hilton Garden Inn New York West 35th Street
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Reviews of Hilton Garden Inn New York West 35th Street
8.5
Very good
4596 verified ratings
Wonderful
2389
Very good
1082
Good
585
Okay
198
Fair
171
Mediocre
77
Poor
94
Summary of reviews
Guests say
Most guests praise the hotel's excellent central location, making it easy to access attractions, public transport, and shopping. The staff is frequently described as friendly, helpful, and attentive, and many guests appreciate the comfortable beds and overall cleanliness of the rooms. However, several reviews mention disappointment with the breakfast, citing limited variety and quality. Despite some negative comments about noise and minor room issues, the overall experience is positive, with many guests recommending the hotel for its convenience and service.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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8.5 out of 10
1963 reviews
8.6 out of 10
110 reviews
8.8 out of 10
117 reviews
8.5 out of 10
3 reviews
9.1 out of 10
6 reviews
All reviews
Pros (+) Front desk staff were awesome. Room was great. Location was great. No complaints
Cons (-) I wanted to extend my stay but the price increased too much. Too bad because we really liked the hotel and staff
Pros (+) Nice hotel to stay in the heart of New York. Close to major transportation hubs and close to major attractions.
Cons (-) Nothing
Pros (+) Location, location, location
Cons (-) Parking prices, but hey that's N.Y.
Pros (+) Excellent location and great hotel for the price (subway stop right outside) Very helpful staff (especially in the restaurant when I was dining with my two year old) Beautiful view of the Empire State Building from our window Quiet rooms--other than one neighbor banging on the door early in the morning, I did not know anyone else was around
Pros (+) I had been in NY few times but this time I realize how important is a good location! The best ever! Next to metro station and shopping area. At the front rooms you can appreciate the Empire Statle from your window! For sure I will be back!
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's standout amenities?
The hotel offers a comprehensive business service center, a 24-hour pantry, a fitness center, and an on-site restaurant. Additionally, there is a bar and lounge, a concierge, and laundry services available.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about cleanliness, such as a draft coming through the window and issues with room supplies not being replenished in a timely manner. However, many guests praised the cleanliness of the hotel.
What can guests expect from the hotel's location?
The hotel is conveniently located in midtown Manhattan, offering easy access to famous attractions such as the Empire State Building, Madison Square Garden, and Penn Station. It is also close to subway stations and within walking distance of Times Square and other popular sites.
Is parking available at the hotel?
Yes, parking is available for a fee at the hotel. However, some guests mentioned concerns about discrepancies in parking fees based on the size of the car.
How would you describe the hotel's staff?
The staff is described as very friendly, helpful, and accommodating by many guests. However, a few guests had concerns about specific staff interactions.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider the Room Size
Some guests found the room size to be quite spacious and comfortable, especially for the location in the middle of Manhattan.
Take Advantage of the Location
The hotel's central location makes it convenient to access various attractions, shopping areas, and public transportation, such as the subway and Penn Station.
Check for Noise Levels
A few guests noted that the heating and cooling system in the rooms could be noisy, so it might be helpful to inquire about this when selecting a room.
Be Mindful of Room Selection
Guests suggested being cautious when selecting a city view room, recommending higher floors for a better view.
Explore Nearby Dining Options
While the hotel has a restaurant and bar, guests also enjoyed the nearby salad bar shop for delicious and healthy food.
Inquire About Additional Charges
Some guests experienced unexpected additional charges for parking based on the size of their vehicle, so it may be wise to clarify this with the hotel staff.
Consider Breakfast Options
While the hotel does not offer complimentary breakfast, guests found nearby dining options for breakfast, and some suggested checking for breakfast inclusion at the time of booking.
Take Note of Staff Friendliness
Many guests appreciated the friendly and helpful nature of the staff, while a few mentioned specific instances of excellent service from the front desk and management.
Be Aware of Noise and Maintenance Issues
Some guests encountered issues with noise from the surroundings and maintenance concerns, so it may be helpful to inquire about this when making a reservation.
Location
63 West 35th Street, New York, NY 10001
What's nearby
- Empire State Building233 yd
- Koreatown335 yd
- Madison Square Garden0.3 mi
- Times Square0.6 mi
- Rockefeller Center0.7 mi
- Broadway0.7 mi
- Theatre District0.8 mi
- Museum of Modern Art0.9 mi
- United Nations Headquarters1 mi
- Midtown Center1 mi
- New York City Center1 mi
- Tiffany & Co.1.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn New York West 35th Street
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | October | $392 | $457 |
Cheapest month to stay with an average 62% drop in price. | Most expensive month to stay with an average 27% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hilton Garden Inn New York West 35th Street
Which month has the cheapest rates at Hilton Garden Inn New York West 35th Street?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hilton Garden Inn New York West 35th Street is January, with an average nightly rate of $175. The most expensive month is December at $450 per night.
What is the cheapest day to book Hilton Garden Inn New York West 35th Street?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilton Garden Inn New York West 35th Street is Sunday, with an average nightly rate of $312. The most expensive day is Tuesday at $587 per night.
How far in advance should you book Hilton Garden Inn New York West 35th Street?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hilton Garden Inn New York West 35th Street, book around 7 weeks in advance. This could save you approximately 26% compared to booking last minute.
KAYAK's top tips for your stay at Hilton Garden Inn New York West 35th Street
FAQs when booking at Hilton Garden Inn New York West 35th Street
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See most recommended stays in New YorkGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
0.5 mi | New York LaGuardia | 6.2 mi |