All good
3 stars
Best Western Premier Herald Square
Photos of Best Western Premier Herald Square
Overview
At Best Western Premier Herald Square, every guest receives instant access to amenities like daily housekeeping, complimentary breakfast, laundry service, dry cleaning, and a concierge at the front desk who's ready to provide guidance and assistance 24 hours a day, 7 days a week. This hotel also offers access to an on-site fitness center that has a gym and a workout room, which gives guests the chance to exercise while they're away from home. Additionally, Best Western Premier Herald Square has a bar, a lounge, a business center, and a convenience store. There are lockers, ATMs, baggage storage, fax machines, and photocopying machines available as well. The staff here is multilingual and the property is completely smoke-free and suitable for people with wheelchairs.
Every room at Best Western Premier Herald Square has a 37" flat-screen TV with cable and satellite channels so that guests can entertain themselves with their favorite programs, movies, and TV shows. Every room also has a private bathroom that includes a shower, a toilet, a hairdryer, and free toiletries. Guests can expect to find heating and air conditioning, along with a telephone, work desk, and ironing facilities in every room, too.
Thanks to its location, this hotel is close to popular tourist attractions like Manhattan Skyline, New York Public Library, Empire State Building, and Style Room NYC Shopping Tour Experiences. Similarly, restaurants like Royal 35 Steakhouse, Izakaya Mew, Keens Steakhouse, and Barn Joo 35 are all within walking distance of the hotel. Lastly, La Guardia Airport and Teterboro Airport are nearby, while the train station on 34th St-Herald Square is just minutes away.
Latest deals for Best Western Premier Herald Square
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Premier Herald Square
- Fitness center
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Mini-market on site
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Shower cap
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Accessibility and suitability
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
- Smartphone dock
Dining
- Special diet menus (on request)
- Bar/Lounge
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Window
- Lockers
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Alarm clock
Fitness
- Fitness center
Reviews of Best Western Premier Herald Square
7.9
Good
2119 verified ratings
Wonderful
1001
Very good
466
Good
377
Okay
97
Fair
79
Mediocre
36
Poor
63
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, which was central and convenient for exploring the city. However, many expressed dissatisfaction with the cleanliness of the rooms and common areas, as well as the small size of the rooms, particularly those with king-size beds. Some guests also reported noise issues and concerns about the hotel’s management of guests during the pandemic. Overall, while the location and breakfast were highlights, the hotel fell short in cleanliness and room comfort.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.9 out of 10
233 reviews
9.4 out of 10
3 reviews
All reviews
Pros (+) This place is centrally locates and they have a good free breakfast. Staff are friendly too.
Cons (-) I wish they had a pool but that’s asking a lot in Midtown Manhattan lol.
Pros (+) It's in a great location that you can walk to most up town stuff and walk to pen Station for every thing else
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
You can expect amenities like daily housekeeping, complimentary breakfast, laundry service, dry cleaning, and a 24/7 concierge. Additionally, there's an on-site fitness center, a bar, a lounge, a business center, and a convenience store.
How is the hotel's location and accessibility to popular tourist attractions?
The hotel is close to popular tourist attractions like the Manhattan Skyline, New York Public Library, Empire State Building, and Style Room NYC Shopping Tour Experiences. It's also within walking distance of restaurants like Royal 35 Steakhouse, Izakaya Mew, Keens Steakhouse, and Barn Joo 35.
What are guests saying about the cleanliness of the hotel?
Guests have mentioned that the property is clean, and the rooms are spotless. Some have also appreciated the attention to detail in the housekeeping.
How is the quality of the beds at the hotel?
Some guests have mentioned that the beds were comfortable, while others have expressed concerns about the quality of the beds, stating that they sank into them and could barely move.
What are guests saying about the staff and customer service?
Guests have praised the very friendly and helpful staff, while others have appreciated the excellent customer service provided by specific staff members. However, some guests have expressed concerns about the communication and the handling of their bookings.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for Upper Floors
Guests recommend choosing a room on the upper floors for a better view and to avoid street noise.
Verify Reservation
Some guests experienced last-minute relocation to another hotel, so it's advisable to confirm the reservation closer to the check-in date.
Check Room Size
Several guests mentioned that the rooms were small, so it's worth checking the room size before booking, especially if traveling with multiple pieces of luggage.
Breakfast Consideration
While the hotel offers breakfast, some guests found it not worth the price, suggesting exploring nearby breakfast options.
Room Heating
Check the room heating upon arrival, as a few guests reported issues with the heating system.
Staff Friendliness
Many guests appreciated the friendly and helpful staff, particularly highlighting individual staff members for their exceptional service.
Location Convenience
The hotel's location near popular attractions like the Empire State Building and Times Square was praised by many guests for its convenience.
Noise Levels
Some guests mentioned that the rooms facing the street could be noisy, so consider requesting a room away from the street for a quieter stay.
Double-Check Amenities
It's advisable to double-check the availability of amenities like the bar and fitness area, as some guests found them closed during their stay.
Damage Deposit Policy
Guests were surprised by the hotel's policy of holding a damage deposit for an extended period, so it's worth considering this policy when planning the trip.
Location
50 West 36th Street, New York, NY 10018-8001
What's nearby
- Empire State Building240 yd
- Koreatown391 yd
- Madison Square Garden0.4 mi
- Times Square0.6 mi
- Rockefeller Center0.7 mi
- Broadway0.7 mi
- Theatre District0.7 mi
- Museum of Modern Art0.9 mi
- United Nations Headquarters0.9 mi
- Midtown Center1 mi
- New York City Center1 mi
- Tiffany & Co.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Premier Herald Square
Low season | February |
|---|---|
High season | December |
Average price (weeknight) | $361 |
Average price (weekend night) | $250 |
When to book a room at Best Western Premier Herald Square
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Premier Herald Square
FAQs when booking at Best Western Premier Herald Square
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Value for money | 7.9 |
|---|---|
Distance to city center | 0.5 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 6.2 mi |
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