Omni Berkshire Place

Reviews

Pros

"Great staff, amazing and clean rooms!!." (in 44 reviews)

"Most nice hotels give" (in 21 reviews)

"The rooms were nice and roomy" (in 46 reviews)

Cons

"Next to water, felt dangerous." (in 8 reviews)

Show reviews that mention

+

rockefeller center

new york

central park

free wifi

great location

location and room

covered strawberries

free coffee in the lobby

king room

nice hotel

room size

lighting is very subdued

friendly staff

water or kettle

restaurant or bar

Poor

Mar 2017

2.0

Charge me extra for what?65$ for what?charge me 19

You charge me 199 plus tax then $65 for dont know what for?then you put me on the 2nd floor facing a generator when my wife told them we were friend and family dor the hotel said their nothing they can do.was tired just wanted to go to sleep nothing else.only to notice a charge of 65$ no explanation for it....
Good

Jul 2016

8.0

Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas.

Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?
Mediocre

Jul 2016

4.0

only reason to stay would be a low price

Nice staff

Remodeling so no restaurant or bar, small lobby
Excellent

Jun 2016

10.0

Best place to insure you will be treated with resp

Very Friendly and attentive staff. Location away from Times Square but still walkable. Proximity to Central Park! Very Clean Rooms that seem to be a rarity in NYC! You need a cab? The Doormen have that handled quickly! Hotel Car service to the Airport is a value for the money!

I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.
Excellent

Apr 2016

10.0

Friendly staff, great bar, and well priced.

The rooms are a little small but we've had smaller in Manhattan.
Excellent

Dec 2015

10.0

Perfect hotel at a great price

- room was extremely clean, decor was very nice - the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels - bathroom was good size and extremely clean - location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep) - hotel restaurant was a little small but efficient for an early breakfast. - this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need.

i don't have anything negative to say about this hotel.
Excellent

Aug 2015

10.0

Great quality rooms!

Great service.
Good

Aug 2015

7.7

Not blown away

Room was large, bed comfortable

Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.
Excellent

Aug 2015

8.2

Clean and pleasant.

There was not coffee machine. The refrigerator was not working properly and did not get cold.
Excellent

Aug 2015

10.0

Incredible Staff and Accommodations...

Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well. The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price. Had an awesome stay.

This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.
Excellent

Apr 2015

8.5

The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro.

Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.
Excellent

Jun 2014

9.3

Good location, friendly staff, clean and decent sized rooms for NYC.

Reserved 3 "deluxe double" rooms but when I arrived front desk told me those are not guaranteed when booking through 3rd party website (then why do they give you an option of what type of room you want). Anyway, I received 2 deluxe doubles and a king room with a roll away bed. Not ideal but the king room was large and the rollaway was actually pretty nice. Also, valet service is SLOW. Call at least 45 minutes ahead for your car.

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