Omni Berkshire Place, New York Hotels from $287

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Couples
Families
Business
Solo

Overall Rating

Based on 1,708 reviews

Location

9.8 "Terrific location."
Service

8.7 "Great service."
Wellness Area

8.2 "Very nice wellness & sports facilities."
Vibe

8.1 "Vibe was good."
Room

7.0 "Nice rooms."
Bar and Beverages

5.8 "Bar is ok."
Value for money

5.5 "Average value."
WiFi

4.5 "Internet is poor."

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Overall Rating

Based on 836 reviews

Location

9.9 "Terrific location."

9.8 "98% liked the proximity to sightseeing."

10.0 "100% liked the proximity to shopping."

10.0 "City centre within easy reach, said 100%."
Service

8.5 "Great service."

9.3 "93% found the staff to be very friendly."

7.7 "77% said the reception staff was great."

8.3 "83% thought the service was very professional."

9.1 "91% said the concierge service was amazing."
Room

7.1 "Nice rooms."

7.6 "76% said rooms were clean."

7.9 "79% said the beds were comfortable."

7.5 "75% enjoyed the shower."
Breakfast

5.9 "Breakfast is mediocre."
Bar and Beverages

5.7 "Bar is ok."
Value for money

5.1 "Average value."
WiFi

4.4 "Internet is poor."

4.5 "55% thought it was overpriced."

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Overall Rating

Based on 614 reviews

Location

9.8 "Terrific location."

9.9 "99% liked the proximity to sightseeing."

10.0 "100% liked the proximity to shopping."
Service

8.9 "Great service."

9.3 "93% found the staff to be very friendly."

8.1 "81% said the reception staff was great."

8.7 "87% thought the service was very professional."

10.0 "100% were impressed by the valet service."

8.6 "86% said the concierge service was amazing."
Room

6.4 "Rooms are ok."

6.5 "Only 65% said rooms were big enough."

5.7 "For 57%, maintenance was acceptable."
Breakfast

6.2 "Breakfast is mediocre."
Value for money

5.4 "Average value."
WiFi

4.3 "Internet is poor."

4.6 "54% thought it was overpriced."

2.5 "75% said the wifi quality was bad."

Overall Rating

Based on 187 reviews

Location

9.9 "Terrific location."
Service

8.8 "Great service."

9.3 "93% found the staff to be very friendly."

7.9 "79% said the reception staff was great."
Comfort

6.7 "Average comfort."

6.0 "For only 60%, the noise level was all right."
Room

6.6 "Rooms are ok."

5.4 "For 54%, maintenance was acceptable."
Value for money

5.7 "Average value."
WiFi

4.7 "Internet is poor."

Overall Rating

Based on 68 reviews

Location

9.8 "Terrific location."
Service

8.5 "Great service."

9.3 "93% found the staff to be very friendly."
Amenities

7.0 "Good amenities."

6.9 "69% thought the building was acceptable."
Comfort

6.9 "Average comfort."
Room

6.7 "Rooms are ok."
Value for money

5.5 "Average value."

Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Great reception"

"Clean rooms"

"Friendly service"

"Wonderful sightseeing"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas. Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?

Reviewed Jul 2016
4.0

review from

Nice staff Remodeling so no restaurant or bar, small lobby

Reviewed Jul 2016
10.0

review from

Very Friendly and attentive staff. Location away from Times Square but still walkable. Proximity to Central Park! Very Clean Rooms that seem to be a rarity in NYC! You need a cab? The Doormen have that handled quickly! Hotel Car service to the Airport is a value for the money! I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.

Reviewed Jun 2016
10.0

review from

Friendly staff, great bar, and well priced. The rooms are a little small but we've had smaller in Manhattan.

Reviewed Apr 2016
10.0

review from

- room was extremely clean, decor was very nice - the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels - bathroom was good size and extremely clean - location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep) - hotel restaurant was a little small but efficient for an early breakfast. - this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need. i don't have anything negative to say about this hotel.

Reviewed Dec 2015
7.7

review from

Room was large, bed comfortable Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.

Reviewed Aug 2015
10.0

review from

Great service.

Reviewed Aug 2015
8.2

review from

Clean and pleasant. There was not coffee machine. The refrigerator was not working properly and did not get cold.

Reviewed Aug 2015
10.0

review from

Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well. The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price. Had an awesome stay. This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.

Reviewed Aug 2015
8.5

review from

The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro. Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.

Reviewed Apr 2015
9.3

review from

Good location, friendly staff, clean and decent sized rooms for NYC. Reserved 3 "deluxe double" rooms but when I arrived front desk told me those are not guaranteed when booking through 3rd party website (then why do they give you an option of what type of room you want). Anyway, I received 2 deluxe doubles and a king room with a roll away bed. Not ideal but the king room was large and the rollaway was actually pretty nice. Also, valet service is SLOW. Call at least 45 minutes ahead for your car.

Reviewed Jun 2014

8.0

review from

Great staff. Everyone was so helpful and friendly. Especially door men and bell hops. Arrived in rain and they were right there with umbrellas. Stayed on 4th floor and often a loud noise in the walls would wake me up. Possibly related to ventilation or pipes?

Reviewed Jul 2016
10.0

review from

Very Friendly and attentive staff. Location away from Times Square but still walkable. Proximity to Central Park! Very Clean Rooms that seem to be a rarity in NYC! You need a cab? The Doormen have that handled quickly! Hotel Car service to the Airport is a value for the money! I did come home with bug bites on my legs that itched through out my stay there. I can't say for certain it was from the bed but may have came from room.

Reviewed Jun 2016
10.0

review from

Friendly staff, great bar, and well priced. The rooms are a little small but we've had smaller in Manhattan.

Reviewed Apr 2016
10.0

review from

- room was extremely clean, decor was very nice - the size of the room king room was perfect with plenty of space to feel comfortable and not cramped like typical NYC hotels - bathroom was good size and extremely clean - location was great (midtown east but more central and just further away from the tourist traps that you can get a nice night of sleep) - hotel restaurant was a little small but efficient for an early breakfast. - this is officially my new go to hotel when I have short business trips in NYC. The price is great and it has everything I need. i don't have anything negative to say about this hotel.

Reviewed Dec 2015
10.0

review from

Great service.

Reviewed Aug 2015
8.2

review from

Clean and pleasant. There was not coffee machine. The refrigerator was not working properly and did not get cold.

Reviewed Aug 2015
10.0

review from

Service, service, service. Everyone was incredibly friendly and helpful. Staff was all smiles, even the guys painting the hallway, so I'm assuming this place treats everyone well. The room was awesome! I ordered champagne at 1 in the morning, the guy helping me confirmed my order - then called back 10 minutes later to tell me they were out of the bottle I requested but they would give me the next option up at the same price. Had an awesome stay. This is the first time I have stayed at a hotel where I am struggling to write something here. Prices of the hotel bar maybe? Not really a fair complaint as this is a luxury hotel in NYC.

Reviewed Aug 2015
8.5

review from

The staff was pleasant and very helpful. We loved the location. We were right in the mix of everything and in walking distance to the metro. Bar/restaurant was a bit pricey for what we received. Felt a bit nickel and dimed...i.e. Charges to make a phone call.

Reviewed Apr 2015
9.3

review from

Good location, friendly staff, clean and decent sized rooms for NYC. Reserved 3 "deluxe double" rooms but when I arrived front desk told me those are not guaranteed when booking through 3rd party website (then why do they give you an option of what type of room you want). Anyway, I received 2 deluxe doubles and a king room with a roll away bed. Not ideal but the king room was large and the rollaway was actually pretty nice. Also, valet service is SLOW. Call at least 45 minutes ahead for your car.

Reviewed Jun 2014

7.7

review from

Room was large, bed comfortable Street noise, room keys failed to work multiple days in a row, knocking on my door at 6:30am despite DND. I've stayed at OneUN, and at the Candlewood- in both places i felt that the cost was more aligned with the quality than it was at at the Omni.

Reviewed Aug 2015

4.0

review from

Nice staff Remodeling so no restaurant or bar, small lobby

Reviewed Jul 2016

Omni Berkshire Place

$287+

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