Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.6 "Terrific location."9.5 "95%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 9.3 "City centre within easy reach , said 93%." 10.0 "Near to public transport , according to 100%." 9.4 "94%enjoyed the restaurants & bars nearby ." 10.0 "100% thought it waseasy to get to the train station ." 9.1 "Easily accessible by car , said 91%." -
9.0 "Excellent wellness & sports facilities."8.8 "
top-notch fitness area , thought 88%." -
8.7 "Comfort level is high."9.3 "93% thought
rooms were spacious ." 8.3 "83% said thebeds were comfortable ." 7.3 "73% thought it waspleasantly quiet ." -
8.5 "Amenities are good."8.4 "84% thought the
building was wonderful ." 8.2 "82%enjoyed the lobby entrance ." 9.4 "94% found thegrounds to be nice ." 8.3 "83% thought thearchitecture was beautiful ." 9.3 "93%loved the terrace ." 8.3 "Business facilities were excellent , according to 83%." -
8.1 "Generally very clean."9.4 "94% thought
it was clean ." -
6.2 "Food is average."5.8 "58% thought the
snacks were adequate ." -
5.8 "Bar is ok."5.5 "
Alcoholic drinks were not bad , according to 55%." -
5.5 "Breakfast is mediocre."
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4.2 "Value below average."3.4 "66% thought it was
overpriced ." 0.7 "93% said thebreakfast was too expensive ." 1.9 "Theprice was too high for 81%." 0.0 "100% saidbeverages were too expensive ." -
3.8 "Internet is poor."3.4 "66% thought it was
overpriced ." 4.1 "59% said thewifi quality was bad ."
Overall Rating
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9.5 "Terrific location."10.0 "100%
liked the proximity to shopping ." -
9.0 "Excellent wellness & sports facilities."8.8 "
top-notch fitness area , thought 88%." -
8.8 "Comfort level is high."9.4 "94% thought
rooms were spacious ." 8.4 "84% said thebeds were comfortable ." 7.2 "72% thought it waspleasantly quiet ." -
8.5 "Amenities are good."8.3 "83% thought the
building was wonderful ." 8.3 "83%enjoyed the lobby entrance ." 9.5 "95% found thegrounds to be nice ." -
8.0 "Great service."7.8 "78% thought the
service was very professional ." 9.3 "93% said theconcierge service was amazing ." -
5.9 "Bar is ok."
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5.9 "Food is average."
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5.2 "Breakfast is mediocre."
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3.9 "Value below average."3.1 "69% thought it was
overpriced ." -
3.5 "Internet is poor."3.1 "69% thought it was
overpriced ." 4.1 "59% said thewifi quality was bad ."
Overall Rating
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9.6 "Terrific location."9.2 "92%
liked the proximity to sightseeing ." 10.0 "100%liked the proximity to shopping ." 9.0 "City centre within easy reach , said 90%." 10.0 "Near to public transport , according to 100%." -
9.0 "Excellent wellness & sports facilities."8.8 "
top-notch fitness area , thought 88%." -
8.5 "Comfort level is high."9.4 "94% thought
rooms were spacious ." -
8.4 "Amenities are good."8.2 "82% thought the
building was wonderful ." 8.4 "84%enjoyed the lobby entrance ." 9.4 "94% found thegrounds to be nice ." 8.6 "86% thought thearchitecture was beautiful ." -
8.2 "Rooms are great."9.9 "99% thought the
view was good ." 9.4 "94% thoughtrooms were spacious ." 7.5 "75% saidrooms were clean ." -
6.3 "Food is average."
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5.6 "Bar is ok."
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4.9 "Breakfast is below average."0.7 "93% said the
breakfast was too expensive ." -
4.0 "Value below average."3.3 "67% thought it was
overpriced ." 0.7 "93% said thebreakfast was too expensive ." -
3.8 "Internet is poor."3.3 "67% thought it was
overpriced ." 4.3 "57% said thewifi quality was bad ."
Overall Rating
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9.7 "Terrific location."
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8.8 "Comfort level is high."9.4 "94% thought
rooms were spacious ." -
8.5 "Amenities are good."8.4 "84% thought the
building was wonderful ." -
8.1 "Great service."8.9 "89% found the
staff to be very friendly ." -
8.1 "Rooms are great."9.5 "95% thought the
view was good ." 9.4 "94% thoughtrooms were spacious ." -
6.2 "Food is average."
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4.1 "Value below average."
Overall Rating
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9.6 "Terrific location."
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8.6 "Comfort level is high."8.3 "83% said the
beds were comfortable ." 9.3 "93% thoughtrooms were spacious ." -
8.4 "Amenities are good."8.3 "83% thought the
building was wonderful ." 7.8 "78%enjoyed the lobby entrance ." -
7.8 "Good vibe."9.3 "93% thought the
hotel was luxurious ." 7.8 "78%enjoyed the lobby entrance ." -
7.7 "Nice rooms."8.3 "83% said the
beds were comfortable ." 9.3 "93% thoughtrooms were spacious ." 9.7 "97% thought theview was good ." -
6.0 "Food is average."
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5.6 "Breakfast is mediocre."
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5.2 "Bar is ok."
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4.4 "Value below average."3.5 "65% thought it was
overpriced ." -
3.8 "Internet is poor."3.5 "65% thought it was
overpriced ." 3.9 "61% said thewifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.4review from
Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot! No closet in the hotel room.
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8.2review from
Decor, location, cleanliness $16.00 for wifi
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8.5review from
Absolutely beautiful hotel in a great location! Loved my stay there!! Charging 16.00 per day for wifi is insane
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10.0review from
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
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10.0review from
Large rooms, excellent location
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10.0review from
Staff was great, service excellent, rooms were huge in the Tower No coffe in room, very pricey to have sent to your room
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10.0review from
Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.
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8.0review from
location room wasnt clean properly by housekeeping
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8.2review from
Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
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6.0review from
Nice ambiance. Good elevators to get to room efficiently Poor housekeeping. Bathroom smelled musty. They forgot to leave washcloths one time. Then forgot to leave shampoo another time. When we called for shampoo to shower took 1.5 hours to come. Also asked for blankets when checked in which never came.
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8.5review from
Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan. We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
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9.4review from
Beautiful hotel, incredible view and far enough away from the craziness of Times Square but a pretty easy walk to wherever you want to go. I was skeptical because of the deal we got on hotels.com but it was an awesome spot! No closet in the hotel room.
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8.2review from
Decor, location, cleanliness $16.00 for wifi
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8.5review from
Absolutely beautiful hotel in a great location! Loved my stay there!! Charging 16.00 per day for wifi is insane
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10.0review from
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
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10.0review from
Large rooms, excellent location
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10.0review from
Staff was great, service excellent, rooms were huge in the Tower No coffe in room, very pricey to have sent to your room
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10.0review from
Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.
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8.0review from
location room wasnt clean properly by housekeeping
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8.2review from
Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
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8.5review from
Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan. We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
