Thu 10/8
-
Fri 10/9
2 guests, 1 room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Lotte New York Palace is a luxury hotel and Manhattan landmark. Located on Madison Avenue, this venue has been featured in numerous movies and television shows, thanks to its elegant design. While the style of architecture and interior exude an old-world sophistication, guests will be treated to modern amenities. In addition to vacations and business meetings, Lotte New York Palace makes for a lovely backdrop for picture-perfect weddings, with its gated courtyard and stunning event spaces.

The hotel is made up of 909 guest rooms and suites that can be used for short or extended stays. Guests who love a room with a view should ask for the Cathedral View Rooms, which have a view of St. Patrick’s Cathedral and Rockefeller Center, or the Premier Skyline View Rooms that offer panoramic skyline views. Larger parties can enjoy a Deluxe Two Bedroom Suite with an oversized living room and connecting bedrooms.

In addition to nearby restaurants and in-room dining, Lotte New York Palace has different eateries and bars to enjoy within its towers. The Villard Restaurant is lovely for breakfast or weekend brunch, while the Pomme Palais has sweet treats. For cocktails or a nightcap, guests can visit Trouble’s Trust or go to Rarities, which is an invitation-only salon serving wines and fine spirits.

The Lotte New York Palace Spa and Fitness Center is considered to be one of the best in the city. Visitors can work out or book a spa treatment to unwind. The spa offers everything from facials and massages to manicures and waxing. In-room services are also available upon request.

8.1
Very good
1687 reviews

Latest deals for Lotte New York Palace

Thu 10/8
-
Fri 10/9
Deals from
$290
•Cheapest rate per night
Compare prices for Superior room, Double room and 66 more Lotte New York Palace deals.
Superior room, 1 king bed
$290
nightly with fees
Double room, 2 double beds
$429
nightly with fees
King room, 1 king bed
$452
nightly with fees
Standard room, bed type unknown
$312
nightly with fees
Superior room, 1 king bed
$353
nightly with fees
King room, 1 king bed
$418
nightly with fees
Superior room, 1 king bed
$326
nightly with fees
Double room, 2 double beds
$336
nightly with fees
King room, 1 king bed
$376
nightly with fees
Standard room, bed type unknown
$332
nightly with fees
Superior room, 2 double beds
$485
nightly with fees
Standard room, bed type unknown
$336
nightly with fees
Superior room, 1 king bed
$348
nightly with fees
Double room, bed type unknown
$450
nightly with fees
Standard room, 1 king bed
$342
nightly with fees
Superior room, 1 king bed
$342
nightly with fees
King room, 1 king bed
$859
nightly with fees
Superior room, bed type unknown
$347
nightly with fees
King room, 1 king bed
$410
nightly with fees
Premier room, 2 double beds
$486
nightly with fees
Superior room, 1 king bed
$347
nightly with fees
Double room, bed type unknown
$401
nightly with fees
Premier room, bed type unknown
$686
nightly with fees
Superior room, 2 double beds
$349
nightly with fees
King room, 1 king bed
$439
nightly with fees
Double room, 2 double beds
$464
nightly with fees
Superior room, 1 king bed
$364
nightly with fees
Double room, bed type unknown
$382
nightly with fees
King room, bed type unknown
$542
nightly with fees
Superior room, bed type unknown
$369
nightly with fees
Double room, 2 double beds
$498
nightly with fees
King room, bed type unknown
$530
nightly with fees
Superior room, 2 double beds
$394
nightly with fees
Double room, bed type unknown
$555
nightly with fees
Superior room, bed type unknown
$410
nightly with fees
Superior room, 2 double beds
$433
nightly with fees
Superior room, bed type unknown
$434
nightly with fees
King room, bed type unknown
$668
nightly with fees
Double room, 2 double beds
$2,332
nightly with fees
Superior room, 2 double beds
$471
nightly with fees
Premier room, 2 double beds
$526
nightly with fees
Double room, 2 double beds
$545
nightly with fees
Superior room, bed type unknown
$483
nightly with fees
King room, bed type unknown
$486
nightly with fees
Superior room, 1 king bed
$497
nightly with fees
Superior room, 1 king bed
$857
nightly with fees
Double room, 2 double beds
$1,295
nightly with fees
Superior room, bed type unknown
$1,092
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Lotte New York Palace

  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Coffee shop
  • Valet parking
  • Business center
  • TV
  • Cable or satellite TV
  • Free toiletries

Reviews of Lotte New York Palace

8.1
Very good
1687 verified ratings
Wonderful
853
Very good
292
Good
243
Okay
101
Fair
106
Mediocre
39
Poor
53

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's central location, making it easy to explore the city and access major attractions. Many also appreciated the spacious and clean rooms, which contributed to a comfortable stay. However, several reviews noted issues with service, such as slow check-in, understaffing, and unfulfilled requests. Some guests felt the hotel did not offer good value for the price, citing expensive breakfast and dated decor. Despite these drawbacks, the positive aspects of location and room comfort stood out for most visitors.
AI-Generated from customer reviews
Location10 out of 10
Room Size8.5 out of 10
Cleanliness7.5 out of 10
Value for Price3 out of 10
Service2 out of 10
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All reviews

10
Wonderful
MN, May 2025
Great, as always.
6.5
Okay
Anonymous, Oct 2019
Cons (-) They need to upgrade rooms, hotel is getting old need to renovate ASAP
10
Wonderful
Claire, Aug 2019
Pros (+) Views from the room... just stunning. Entrance / court yard is a gorgeous outdoor space to take in the atmosphere of New York.
Cons (-) Bar prices are very expensive.
10
Wonderful
Anonymous, Apr 2019
Pros (+) The bed was comfortable. The service was great
7.1
Good
Anonymous, Jan 2019
Pros (+) Location is great for all the Midtown attractions. Just a block from 5th Ave and the Rockefeller Centre. Hotel was beautifully decorated for the festive season.
Cons (-) Beds quite small in standard rooms, and extras are expensive.
10
Wonderful
Dennis, Apr 2018
Pros (+) The staff adjusted an error in the hotels reservation immediately, at check in. Carol OConner recognized the issue and made the adjustment in a way that thoughtful and professional.
8.5
Very good
Anonymous, Nov 2017
Pros (+) It was my first time in New York and the location could not be more ideal. The hotel was central to all of the main attractions. We stayed around Thanksgiving and all of the holiday decor were already stunningly displayed. A lot of tourists stopped by the outside courtyard, which is quite the photo opportunity. Inside the lobby, they hosted a "happy hour" during the weekdays around 5pm which consi...
Cons (-) We had a bit of a situation where we found rotten food in our mini fridge leftover from previous guests. The manager was very accommodating and provided great customer service. The only other negatives were that the internet was not included with your stay and the bellman/greeters stood by the door but did not open the doors for you which I found a bit odd.
Read more
10
Wonderful
So Young, Nov 2017
Pros (+) Front desk personnel was very professional and nice. She tried to accommodate all our request.
Cons (-) None
2.0
Poor
Zachary, Oct 2017
Cons (-) The hotel never had my reservation so whatever I booked through Kayak/getaroom was bogus. The hotel could not meet the rate so I was stuck paying hundreds of dollars more. Your service almost left me with no rooom for my trip. This is totally unacceptable and I deserve compensation for this.
9.7
Wonderful
Tom, Jul 2017
Pros (+) My wife and I stayed at the Palace many years ago and this stay was the first under Lotte's ownership. It's a big hotel, so it lacked the intimacy of some place like the Lowell Carlyle or the Plaza Athenee. That said, it's considerably less expensive, unless you are in the Towers. What I found remarkable was the consistency of staff attitude. Friendly, appropriately personal, attentive, and helpfu...
Cons (-) $50 for a simple breakfast (farro porridge with fruit, coffee, and a freshly made vegetable juice, was a new high (or low, depending on how you look at it) for New York. Delicious for sure, but pricey.
Read more

Location

455 Madison Avenue, New York, NY 10022

What's nearby

  • Rockefeller Center394 yd
  • Midtown Center399 yd
  • Museum of Modern Art0.3 mi
  • Tiffany & Co.0.3 mi
  • New York City Center0.5 mi
  • Theatre District0.5 mi
  • Times Square0.5 mi
  • Broadway0.5 mi
  • United Nations Headquarters0.7 mi
  • Fifth Avenue0.8 mi
  • Empire State Building0.9 mi
  • Koreatown1 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Lotte New York Palace

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
December
$830
$872
Cheapest month to stay with an average 59% drop in price.
Most expensive month to stay with an average 29% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Lotte New York Palace

Which month has the cheapest rates at Lotte New York Palace?

The cheapest month to stay at Lotte New York Palace is August, with an average nightly rate of $441. The most expensive month is December at $940 per night.

What is the cheapest day to book Lotte New York Palace?

The cheapest day to book Lotte New York Palace is Thursday, with an average nightly rate of $760. The most expensive day is Saturday at $950 per night.

How far in advance should you book Lotte New York Palace?

To get the best price at Lotte New York Palace, book around 12 weeks in advance. This could save you approximately 40% compared to booking last minute.

KAYAK's top tips for your stay at Lotte New York Palace

  • If you’re after a cheap room at Lotte New York Palace, then you should consider staying during the low season. The cheapest deals can generally be found in January and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Lotte New York Palace, plan to stay on a Thursday or Monday. The most expensive day is usually Saturday.
  • The cheapest price a room at Lotte New York Palace was booked for on KAYAK in the last 2 weeks was $635, while the most expensive was $1,047.
  • How long should you stay at Lotte New York Palace? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Lotte New York Palace

  • What is the best way to get from the airport to Lotte New York Palace?

    Getting from New York LaGuardia Airport to the hotel should take around 20m in good traffic – but could be a lot longer at peak times. Getting a taxi from the airport or organizing a private car service in advance is the most economical way of accessing the hotel, as parking in New York can be very expensive. A standard metered cab fare from the airport should be around $30 in good traffic. Those arriving at New York John F. Kennedy Intl Airport or Newark Liberty Intl Airport can expect to pay from around $55 and $60 respectively in a taxi.

  • Is it possible to arrange early check-in at Lotte New York Palace?

    Early check-in may be granted if your room is ready ahead of the designated check-in time – if not, the hotel will be happy to hold your bags until the room is available. Late checkout may also be granted subject to availability; the hotel advises checking with the front desk on the night before departure to see if this service can be provided.

  • Does the Lotte New York Palace offer any special amenities for children?

    Children are very welcome at this hotel, with families able to benefit from a range of room set ups including connecting rooms (not guaranteed) and additional rollaway beds for about $50 per night – note that these may only be placed in rooms with one king-size bed. Children up to the age of 12 even stay for free when sharing a room with their parents. Numerous in-room additions can be ordered to give your children a surprise, from dress-up costumes to themed cookie and candy plates, and kids can enjoy a specially tailored "Mommy and Me" treatment in the hotel spa.

  • What features does the Lotte New York Palace provide for guests with reduced mobility?

    The hotel offers specially trained staff and rooms that meet the requirements of all guests, including those with reduced mobility or hearing and visual impairments. Some of the features you will find include lowered signage, folding closet doors, handicap toilets, roll-in shower stalls or tubs with grab bars, strobe light smoke detectors, telephone lights, and crutches and wheelchairs available to borrow upon request.

  • Does Lotte New York Palace host any regular events?

    The hotel prides itself on making sure its guests are well entertained and catch a glimpse of the buzzing New York social life. Regularly scheduled events include themed holiday brunches, crafting sessions for kids, afternoon teas and impromptu city tours with themes like "Gossip Girl". There are also magic shows that will delight adults and kids alike held in the Madison Room every Friday and Saturday evening.

  • Can the Lotte New York Palace help arrange transport around the city?

    Getting around New York City is easy when staying at this hotel, thanks to the complimentary car service on offer to all guests (subject to availability). Regular shuttle services also depart for Wall Street and the theater district, both of which are free of charge.(Prices checked 14/05/19).

  • Where is Lotte New York Palace located?

    Lotte New York Palace is located at 455 Madison Avenue in Midtown, 0.7 miles from the center of New York. Rockefeller Center is the closest landmark to Lotte New York Palace.

  • When is check-in time and check-out time at Lotte New York Palace?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Lotte New York Palace.

  • How far is Lotte New York Palace from the airport?

    Lotte New York Palace is 5.5 miles from New York LaGuardia.

  • How does KAYAK find such great Lotte New York Palace hotel deals?

    KAYAK scours the web for all room deals available at Lotte New York Palace in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lotte New York Palace and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lotte New York Palace.

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Good to know

Distance to city center

Nearest Airport

Distance to airport

0.7 mi
New York LaGuardia
5.5 mi