Overview

The Towers at Lotte New York Palace

455 Madison Avenue, New York, NY 10022, United States
+1 212 888 7000

$508+

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Rates

Overall guest ratings

8.9/10 Excellent
Based on 77 reviews
See all reviews

Review highlights

  • 10.0
  • 10.0
  • 9.5
  • 4.2

Good to know

  • Nice building
  • Wonderful sightseeing
  • Great view
  • Friendly service

Nearby

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    About

    With a stay at The Towers at Lotte New York Palace, you'll be centrally located in New York, steps from Villard Houses and Austrian Cultural Forum New York. This 5-star hotel is close to Rockefeller Center and Grand Central Terminal.

    Rooms

    Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless Internet access is complimentary, while 42-inch plasma televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

    Amenities

    Take time to pamper yourself with a visit to the full-service spa. Additional features include complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the complimentary area shuttle.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast and lunch, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 5 bars/lounges.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and dry cleaning/laundry services.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • Spa
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Babysitting/child services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Wedding services
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Storage available
    • Pets not allowed
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.9 Excellent
    Based on 77 reviews
    • 10.0 "Very comfortable."
    • 10.0 "Awesome vibe."
    • 9.5 "Terrific location."
    • 8.2 "Great service."
    • 7.9 "Good amenities."
    • 4.2 "Disappointing food."
    • 1.7 "Terrible value."
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    Overall Rating

    9.0 Excellent
    Based on 53 reviews
    • 9.6 "Terrific location."
    • 7.9 "Good service."
    • 7.8 "Good amenities."
    • 7.3 "Nice rooms."

    Overall Rating

    9.3 Excellent
    Based on 23 reviews
    • 9.6 "Terrific location."
    • 8.1 "Rooms are great."
    Good to know
    "Nice building"
    "Wonderful sightseeing"
    "Great view"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


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