citizenM New York Times Square

Top Boutique Hotel

Pros: Accomodation without unnecessary things. Everything is compact, suitable for tourist who spends most of the time outside exploring the city.

Pros: The staff were all awesome. They even took the time to draw us some m&m's Because they didn't have any to provide for us upon arrival (we request this at every hotel we stay at)

Cons: The rooms were very small. If you are staying for more than a night or two you may want a bigger space.

Pros: Great value and nice room with everything you would need. The room was fully automated from the tablet that was in the room. There were even movies included with the rate. The bed was quite ...

Cons: Even due I was booked with late checkout and had 'do not disturb', I was still nagged by cleaning stuff.

Pros: Greeted by a super friendly guy maybe his name was Jason. Couldn't have been more helpful. Beds extremely comfortable!

Excellent location and amenities

Pros: Private rooftop bar and cozy lobby hangout space. European style breakfast lounge and 24 hr snack pantry. Room was small (though big for New York!) yet thoughtfully laid out with clever use of space. Fun/funky upscale low key vibe just perfect. Midtown location excellent for exploring NYC and checking out theatre scene. Daily complimentary bottled water. Friendly, helpful staff

Cons: If you pay for your breakfasts when you check in you save a couple bucks vs. paying on day of. I can understand that you'd want to have an estimate of how many diners they will be but, come on, this felt a little nickel and dime-y when everything else was so seamless.

impressed

Pros: definitely a different style hotel but we still loved the concept. staff was very friendly. we would definitely stay here again.

Cons: since there wasn't any superfluous people like bell boys or concierge desks, I wish I saw a lil more savings and value in the price to stay here.