Overview

citizenM New York Times Square
Top Boutique Hotel

218 West 50th Street, New York, NY 10019, United States
+1 212 461 3638

$178+

Overall guest ratings

9.1/10 Excellent
Based on 7,662 reviews

Review highlights

  • 9.7
  • 9.7
  • 6.5
  • 6.5

Good to know

  • Comfortable beds
  • Stylish hotel
  • Modern Hotel

Nearby

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    About

    Located in Midtown, this boutique hotel is within a 10-minute walk of Ed Sullivan Theater, Broadway, and Rockefeller Center. Times Square and Radio City Music Hall are also within 10 minutes.

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    Expedia

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • No smoking
    • Bar/Lounge
    • Express check out
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Restaurant
    • Air-conditioned
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    9.1 Excellent
    Based on 7,662 reviews
    • 9.7 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.5 "95% enjoyed the friendly atmosphere."
      9.1 "91% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "City centre within easy reach, said 100%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "Incredible bar."
      7.9 "Lovely bar service, according to 79%."
    • 9.1 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.7 "97% thought the architecture was beautiful."
      9.1 "91% enjoyed the lobby entrance."
      10.0 "100% said the facilities were very new."
      9.6 "96% loved the terrace."
      9.7 "97% found the grounds to be nice."
      8.0 "Business facilities were excellent, according to 80%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
      7.9 "Lovely bar service, according to 79%."
      8.5 "Management was excellent, said 85%."
      9.2 "92% said the booking process went smoothly."
      10.0 "Hotel security was great, thought 100%."
    • 6.5 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      5.2 "For 52%, maintenance was acceptable."
      6.6 "Only 66% thought the furniture was functional."
      6.4 "64% thought the minibar was ok."
    • 5.3 "Average value."
    • 5.0 "Average comfort."
      2.5 "75% said rooms were small."
      3.7 "63% criticized the small bathroom."
      4.3 "Air conditioning was criticized by 57%."
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    Overall Rating

    9.1 Excellent
    Based on 5,133 reviews
    • 9.7 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.9 "99% said it was a stylish hotel."
      9.4 "94% enjoyed the friendly atmosphere."
      9.3 "93% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      7.9 "Easily accessible by car, said 79%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Incredible bar."
      8.2 "Lovely bar service, according to 82%."
    • 9.2 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      9.3 "93% enjoyed the lobby entrance."
      10.0 "100% said the facilities were very new."
      9.5 "95% loved the terrace."
      9.8 "98% found the grounds to be nice."
    • 9.2 "Internet works perfectly."
      8.5 "85% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 6.3 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.3 "For 53%, maintenance was acceptable."
      6.5 "Only 65% thought the furniture was functional."
      6.9 "For only 69%, the tv was ok."
      6.4 "64% thought the minibar was ok."
    • 6.2 "Breakfast is mediocre."
    • 5.7 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 4.9 "Not very comfortable."
      2.4 "76% said rooms were small."
      4.0 "60% criticized the small bathroom."
      3.7 "Air conditioning was criticized by 63%."
    • 4.5 "Value below average."
      1.3 "87% said the breakfast was too expensive."
      3.4 "66% said beverages were too expensive."
      1.7 "The price was too high for 83%."
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    Overall Rating

    9.0 Excellent
    Based on 1,072 reviews
    • 9.8 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
    • 9.7 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.2 "92% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
    • 9.3 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      9.7 "97% thought the architecture was beautiful."
      9.2 "92% enjoyed the lobby entrance."
      9.5 "95% loved the terrace."
      10.0 "100% said the facilities were very new."
    • 9.2 "Incredible bar."
    • 9.1 "Internet works perfectly."
      8.3 "83% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 6.6 "Breakfast is mediocre."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% thought the furniture was functional."
      5.1 "For 51%, maintenance was acceptable."
    • 4.6 "Value below average."
      1.2 "88% said the breakfast was too expensive."
    • 4.5 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.4 "66% criticized the small bathroom."
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    Overall Rating

    9.2 Excellent
    Based on 76 reviews
    • 9.8 "Terrific location."
    • 9.7 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.6 "96% enjoyed the friendly atmosphere."
      9.9 "99% said it was a stylish hotel."
    • 9.3 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
    • 9.3 "Incredible bar."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 5.1 "Average comfort."

    Overall Rating

    9.1 Excellent
    Based on 1,379 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Awesome vibe."
      9.8 "98% said it was a stylish hotel."
      9.6 "96% enjoyed the friendly atmosphere."
      10.0 "100% thought, the hotel was modern."
      8.5 "85% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
    • 8.9 "Bar is amazing."
    • 8.8 "Very good internet connection."
      8.1 "81% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      7.0 "70% were happy with the tv."
      6.7 "Only 67% thought the furniture was functional."
    • 5.8 "Food is average."
    • 5.1 "Average comfort."
      6.2 "For only 62%, the noise level was all right."
    • 4.8 "Value below average."
      1.3 "87% said the breakfast was too expensive."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Comfortable beds"
    "Stylish hotel"
    "Modern Hotel"
    data provided by TrustYou

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