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Staff were very welcoming & friendly. Room was very clean & comfortable
Had a pool for the kids and big rooms. Could have been cleaner, stains on chairs and bed covers.
the residents bar and the staff in the breakfast room in the morning Cost of breakfast at €10 per person per day seems expensive for a couple and our room was much too hot each night we came in, so much so that we had leave the window all night.
The lesiure factilities.Tennis Couts and Pitch and Putt. Good food and very nice staff. Convient in the sense it was near some major attractions. The location. Bit out of Ennis Town.
location the hotel should advertise the fact that this is a family hotel in the summer season - i suggested this hotel to american visitor who were at a wedding in dromland castle , but i was unaware the young childern would be running around the lounge area and hotel late into the night . this was a new experience to the usa visitors and myself also the staff were under great pressure with all these going on also there was a lot of complants about the temp of water and tap not working correctlly
A fine clean and comfortable hotel. Good facilities and service.
Handiness to Dromoland
The hotel catered for all the family and the staff were very pleasant and helpful. We look forward to our next visit.
It was family friendly, our two year son had a wonderful time. It was great see other children and it was fantastic that families were welcomed so well. The breakfast was very good. However, we were disappointed by the meals in the evening. There was a limited menu. No healthy options. The restaurant lacked atmosphere and direction/guidance as to how to obtain your meal. It was not clear wether the meal was self service.
how nice the staff were to everyone no
It was so great to be able to walk directly from airport arrivals to my hotel after a long stressful day. Vice Versa in the morning - I checked my bag in for departure and then went back to the hotel to grab breakfast. The hotel was very clean, with updated bathrooms, the staff were responsive and pleasant. Would highly recommend for airport users.
I found the on-site restaurants disappointing since it's a restaurant hospitality school as well as a hotel. The service was amazingly slow and the food bland and tastes although presentation was quite nice
The restaurant and food were excellent The shower head fell off while showering. The maintenance man had to come up while we were half naked. The beds were very small - 2 singles in my room. The hotel had no service staff - no one to help you to you room with your bags. We were charged top dollar for the room and when we complained to Management, we were told they would call back the next day but never did. We are still waiting on a partial credit for the room and it doesn't seem like its going to happen. Management did not seem willing to help at all - they kept saying it would go into their "report". That report didn't help us in any way. This hotel is supposed to be a teaching hotel. Shame on them.
Short 5 min walk from airport Excellent room service Rainfall shower Comfortable bed Excellent staff No thermostat
Convenient to airport and did not hear any planes. Staff was very helpful with luggage
Superb staff, very helpful. Hotel is very clean.
Location for flying out of Shannon Bit dated and worn
ease of check in, food service, staff, proximity to airport, clean room NOTHING
it was very peaceful, nice hosts, would go there again to have night away, excellent breakfast. none
The staff was very nice. The place was peaceful and homely
Location is very convenient to the Bunratty Castle and Folk experience, and a 10 minute straight ride to the Shannon airport. Hosts were great, breakfast was the best we had in Ireland, house is lovely. Not a thing
Pleasant owners who tried to accommodate our needs. Because the weather was unusually cold the room did not feel warm enough even when the heating was on.
The guest house was great. I was immediately greeted by name upon arrival and given a spacious room with a fantastic bathroom. Additionally, as I had an early flight out of Shannon the owner offered to serve me breakfast an hour earlier than normal. The guest house is in immaculate condition and I would highly recommend it to any type of traveler. Its location - less than 5 minutes from Bunratty castle is an added bonus!
we arrived late off of a flight and we were made feel so welcome by the owner, nothing was too much trouble,we had to leave early in the morning but before we left we had the most wonderfull freshly cooked breakfast followed by fresh out of the oven scones butter and jam,while we got ourselves ready the owner was outside defrosting our car, the most wonderfull service we have ever had and if we are back that way again thats where we will be staying. nothing i didnt like about this hotel
This was our last night in Ireland. We couldn't of picked a better place. Very clean and nice. The owner was a Wounderful man. I would stay there again
We liked the location and the friendly hedlpful people who run the guesthouse. Enjoyble stay.
How close yet quiet it was to the Shannon airport. And the front desk staff was extrememly helpful in getting info to us, and even helped me make a resevation for when I'd be back in the area; but at another motel as Oakwood arms was completely booked. The girls that were the most help were May nad Lisa. Some of the mattresses and pillows were very hard!!!
Our waitress was charming. The old aviation adverts displayed in the corridors were interesting. It has a thinner than usual veneer of quality: no porter was offered for our cases; breakfast fruit was tinned, there was no yoghurt; dinner waitress didn't know how to serve a bottle of wine; and so on. More akin to an average B&B than a hotel.
We have always found the hotel excellant, from our perspective it supplies good facilities close to airport and is an ideal way to start our holidays in Ireland. No.
There seems to be a rich history here, but little that I saw to tell about it. Stay waa fine, close to Shannon airport. -
Lobby areas are nice Decor was quite dated and the beds were very uncomfortable for the price.
The food was great and it was quiet Everything was fine
Very clean hotel with spacious rooms and friendly staff. Fresh brewed real coffee which is hard to find in Ireland. 2 minute drive to Shannon Airport
It was cute, & quaint. Loved the antique pieces around the public areas. Was close to airport, which was our main need, as our flight was very early. Staff was great! Very helpful for our very short stay. Bathroom needed more space for our stuff. We could have used more hangers for our clothes. Shuttle service to the airport would have been Great!
Nice hotel and we were especially grateful after attending the medieval castle banquet that we had a short walk to get back to the hotel.
Hotel was very conveniently located for walking to the castle. The first room we were given was above the pool, and had a rhythmic thumping noise from the pump well into the night. Around 10 pm, we transferred to another room which was quieter, but lower in quality. The second room had a castle view in the distance over the HVAC machinery on the ground floor roof. The whole hotel could use improved maintenance, and you would expect a better room from the start in the low season (Nov) when there are few guests.
The really early check-in after a transatlantic flight. Its a beautiful hotel in a beautiful part of the world.
Was a superb hotel, excellent service all round. Very close to the Castle and Folk Park. Great value for money, would recommend to anyone!
Situation, staff, views Its an old building so for some reason closing of doors of other rooms was very noisy
location, convenience to shopping and comfort getting wash cloths and the smoking room availability
setting was nice...could walk to surrounding places, things to do. rooms weren't ready when we got there which was fine because we walked around but then when we came back a bus load had come in checking in and we then had quite a wait.
The food at breakfast
size of room nothing
Late night bar. my wife loved the Spa. she wanted massage and treatment but your place had no slot too fit her in.
Location was important during my visit door on left on entering corridor to rooms should be kept closed, smell of cleaning materials and appearance takes from overall impression
The location was perfect~ Bunratty Castle next door and JP Clarke's, a great pub, in walking distance. And we had a quick 15 minute drive to Shannon Airport in the morning. Our room was at the end of a VERY long hall with a view into a junky lot. And it was noisy quite late. Staff was not very welcoming~ they seemed tired. We had been spoiled by two weeks of B&B stays and were a bit disappointed. Value for the money was good and it was a perfectly safe and clean place to spend our last night in Ireland.
The bed was very comfortable Non Irish at the reception desk is not appropriate
Location to Shannon Airport.
Fine location, very convenient to the airport, relatively comfortable bed, nice shower No breakfast included for the price
the staff were very helpful food was very nice we would to eat some nice traditional food there was nothing wrong with the Chinesefood but it would be nice to have a little more irish but it is a great hotel for reaching the airport and thanks for letting us leave our car while we went on holidaysMichael and Breda Lynam
Cheap accomodation The hotel advertised that it had a swimming pool and when we arrived we found that the pool was actually in another hotel, very dissapointed and were left with bored child
the friendly atmosphere
Wi-Fi did not work during our stay (could log in but no ability beyond that - I heard another customer at the front desk showing the problem on their tablet (i.e. it was a hotel problem) but it was never fixed for them or for us. With no international phone coverage on my mobile, Wi-Fi as promised would have been helpful.
Perfect for a stay when flying from shannon airport Nothing
everyone very friendly. only criticism is having the one style of resturant - i was only there two nights - is it chinese every night? if so and stayed longer then would have to eat elsewhere see above
Close to airport. Excellent chinese resturaunt
It was convenient to airport and the guy that checked us in at 11 o'clock at night was very helpful and polite
Super helpful, convenient, clean comfortable room, and the food at the pub restaurant was delicious. Just what we needed between flights from Europe to USA. All the ironing boards were being used, but they brought us an iron and we made do. Very helpful, courteous staff. Thanks for a great stay!
Our hosts were fabulous. We got to spend some time chatting with them the evening we arrived. Wonderful people! Their home was spacious with comfortable rooms and beds. Breakfast was great and they are located just a few miles from Shannon airport. Thank you Kathryn, Sean and Denise for such a delightful end to our stay, in Ireland! There was nothing I didn't like, besides the fact that we couldn't stay longer.
We enjoyed our stay. It was very convenient to Shannon Airport. Hotel staff helped us with dinner reservations. Very friendly. It was a short walk to town.
The staff were extremely gracious and the dinner we had was exceptional.
Antique furniture, clean. All services allocated to the in-hotel restaurant. Services to hotel guests are poor.
The location was perfect for walkable access to Bunratty Castle and Park. We were there for one day and the staff was friendly. The rooms were large and clean. We had dinner there and the food was 5 star and the service impeccable. I would highly recommend this place.
A very pleasant welcome to the hotel and very attentive staff at breakfast. The plaster in our room (12) needed attention urgently. This did not put us off this hotel but it could be considered an eyesore.
close to bunrathy castle easy to find and get to no electricity or hot water in the morning the hotel staff phoned early in the morning and woke us to see if we were staying another night even though they had already asked us prior to check in.
very spacious triple room. big bathroom. good location for bunratty castle.
The manager took a personnal interest in meeting each guest. None.
The hotel stay was amazing the staff was so wonderful. Noel who ownes the hotel couldn't be more helpful made a family of five of various ages OAPs Child and two adults feel very special. It was our first wedding anniversary and the hotel staff and noel made it an amazing short trip. The food was excellent and the rooms are stunning.
Clean facilities!! Huge bathrooms!! Comfortable beds and friendly staff. If I had it to do over, I would have stayed here all 6 nights and just visited sights we could drive to. Great location, too. Room 7 was excellent. No problems at all.
Beautiful room. V.nice, friendly staff. Beautiful meal, V. well presented. Reasonable rates. No toilet paper in rooms on arrival. Dirty cups, empty tea and milk sachets and unclean used and empty sherry decanter and glasses left in room. Room generally only half cleaned. Owner was apolegetic but did not return to room with the sherry.Sherry was not available in my sister's room and the owner said that decanters that go missing are not being replaced! Mirror light in bathroom not working. No soap. Was handed toilet rolls at reception to bring to the room myself!
Clean and safe. Felt welcomed when we walked in. Excellent location. We chose to stay in Bunratty because of the proximity to Shannon airport (15 mins drive) and because it gave us one last experience of Ireland's rich history. Only downside was that we didn't have more time to explore or experience breakfast there.
The people where great. Very accomadating and friendly. nothing
An excellent guesthouse. Shiny and meticulous. Mary and Michael were friendly and professional. We will book with them on our next stay in Ireland.
What I liked best was the gorgeous location: beautiful green pastures in a quiet, country setting in a lovely B&B. If you want rest and quiet, this is a great place to recharge. The staff is also very accommodating. We wanted to take a nice walk in the area, and we were given some great suggestions. I can't think of anything I didn't like.
The staff were so attentive, friendly and helpful that they enhanced a perfect country setting that was a few minutes from Bunratty castle and the airport. Food was excellent and they truly catered to the international traveler. The early breakfast on a Sunday morning for those needing to get to the airport was so helpful and then a map to the gas station and then the rental car lots at the airport were detailed and perfect. They also provided us with excellent directions to the hotel.The sunset over the Shannon estuary as we ate an excellent meal was the icing on the cake. Very pleased indeed. The quirky lighting system----the overhead light had to be on for the bathroom light to work. But the hotel is delightfully old, so what can one expect!!
lovely quiet location in Irish countryside, ideal place to stay before or after a transatlantic flight. peaceful. friendly and helpful staff. We liked it a lot.
I loved the beauty and authentic appearance of the house and surroundings as well as the close proximity to the Shannon airport.. The scenery was beautiful, the room was beautiful and the hosts were wonderful. We also had dinner in the restaurant and it was excellent. We will definitely stay there again
Great staff, laid-back but efficient, friendly atmosphere. Nice location. Very flexible - I didn't want a full dinner because of business lunch earlier and so had a really first-class smoked salmon platter and good glass of red wine. None
This country hotel is a hidden gem...we chose it for its proximity to Shannon Airport but in fact it was a delight and we'd have happily have stayed longer. The sumptuous decor and tasty home cooked breakfasts were really special Nothing negative
Gorgeous room, lovely staff who made us feel welcome and catered to our requests with enthusiasm. After dinner, we asked for our dessert to be delivered to our room later in the evening, and without a blink they graciously worked it out. Beautifuly countryside framing a beautiful old house---total comfort inside! Absolutely none...
The welcome at 11.30 pm - friendly and a good cup of tea. Good dining room, comfortable room, over all excellent value for money. We would go again. A bit hard to find, but worth it in the end.
Very helpful and friendly staff. Nice clean, spacious rooms. Very convenient for Shannon airport. Comfortable and quiet.
Excellent staff. Early arrival no problem. Nice food.