Would you like to save as your currency permanently or for this visit only?
The rooms were big and very nice. It was nice to have a pool and go by the hotels bikesl in the small villages. If you were not talking to a manager at the reception, the other staff gave you a bad service. It was like the hotel tried to make as much money as possible out of you - all the time. When the helped you with something they always charged you ekstra. Drinks was quite expensive (according to Vietnam) soda around 2,5, bananadrink 4,5
Great family hotel. Great value for money.very helpfull stuf. Highly recomended
The staff of this hotel is extremely friendly and very helpfull. They even picked us up from the bus. Rooms are clean, the beds are very good.
Very clean, staff was helpful and very very kind.
The best hotel I have ever stayed in. They are always willing to help you with anything you need, and make your stay unforgettable. Our room is a little small but really clean and good matress. Every room has got an A/c which works soft and a wifi connection works fast. On first day we went on a tour to Cuc Phuong National park, I thought the trip was neither cheap nor expensive but excellent. And we booked the tours to Ha Long Bay and Sapa through the hotel. The company organsizing tours is in Hanoi, it is lovely and its price is very reasonable. Especially, the hotel manager (David) woke us up at 4a.m for our travel to Hanoi and Ha Long Bay. His warmth, kindness and friendliness are the heart of the hotel. Worth staying here, thanks all !
The service of the staff was excellent, very friendly and helpful and could speak good English. They arranged tours for us and invited us back to the hotel to wait for the train. They arranged for our train tickets and transportation to the station. For a budget hotel it was excellent. We had absolutely no complaints. We had a deluxe room that had a computer and refrigerator in the room. Other guests who had a basic room said it was small with no amenities.
Good location and breakfast fast good. Very friendly staff. Good view at rooftop bar for sunset. Beds are ok. This hotel has a karaoke bar on 5th floor. From 10:30 pm to 6:00 am I can hear the base drum all night long. I downloaded db meter from my apps. My room on the 12th floor was peaking 79db. I complained to front desk. They said they tell manager. We were there for 7 nights. One night one fresh towels. One night room not made up. This was our 2nd time to stay there. My girlfriend hometown is very close. This time we were there for her father funeral.