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I did not like the place but I did like that everything that I needed was very close. Our experience at this Motel trying to be an Inn is so bad. Stained towels, dirty faucet and tub , no toilet paper, People fighting outside of the complex, police activity, not enough parking "QUEEN" Beds so small. The worst thing of all tons of Roaches. This place should not be recommended to anyone.
I would categorize my stay at the Super 8 in Ontario California as 'tolerable'. First, my room (221) had the overwhelming smell of carpet deodorizer which permeated my nose and lungs to the point feeling naucious. This made it very difficult to eat in the room since I could literally taste the deodorizer. Second, adult men and women were yelling outside and going in and out of rooms very late and into the early hours of the morning both nights of my stay. I have experienced this only one other time at a motel where prostitutes were allowed to solicit business. Third, when I returned from business the following night my key card had expired even though I paid for two nights. I had to carry all my bags back down stairs to the office to get it 're-updated in the system. Fourth, the office staff who checked me in failed to offer to give me the pass code to access the free Wi-Fi. It was not until the following morning that I had to ask another office staff for the pass code. Finally, there was no maid sent to clean my room and make the bed, place fresh towels or anything the first day of my stay, despite being gone the entire day.
The staff ia very friendly and helpful. The motel is decent. Nothing fancy but is ok. It is in a goos location. Has fast food within walking distance. I had to have my fridge and microwave changed cuz the one in the room did not work but the staff was more then happy to help!
Nothing I didn't like the fact I was double charged for the filthy room and they denied it when asked.
King room. Non smoking. Late check in was granted. Howecer, upon arrival we asked for extra pillows. They only had one extra pillow at the front desk. Then come to find out there were no bath towels in the set ups. Had to personally walk down there b/c the front desk couldn't leave the front in staffed. Floors were not completely clean and there was hair left all over the bottom of the tub. And there was only one creamer set up left with, by far, the worst coffee ever. In a pinch this place works. Just don't be too picky.
Updated and clean No shower curtain
Well appointed, comfortable, up to date, and the breakfast was nice with a wide selection to choose from.
i was amazed how clean and nice is this place and the the room was perfect, thanks none
we were given a room on the first floor, an easy walk to the shuttle. This was thoughtful since we did not have a car. The room was clean and pleasant and amazingly quiet since it is so near the airport.
Comfortable room size. Easy access to freeway and airport.
The location was quiet from freeway traffic.
The room was upgraded with new decor and a flat screen television. It was a great bargain for overnight after arriving late and before leaving for Palm Springs.
Couldn't be more clean. Bed, restroom, and everything was clean. Close to freeway and local sites. Easy to find. When we first arrived, I had thoughts of finding a new place to stay. It looks like a better motel. Was thinking it was more of a hotel when I booked the room.
Everything was perfect! Staff, room, pool, breakfast. It's worth the price!
Nicely appointed rooms are a cut above. The place is well maintained and the breakfast had a good selection and was well stocked. Overall, it was a very pleasant experience and excellent value for Money. A bit noisy in the morning with the trains and proximity to the airport.
closeness to the airport
Comfortable bed, flat screen TV, granite countertop in bathroom No
The room was very nice, with a comfortable bed, flat panel television, and roomy bathroom Be advised that this hotel is near the railroad and airport. I did not hear any air traffic, but there were occaisonal train whistles. I did not find them bothersome
Very comfortable beds. Surprisingly clean and modern. Very happy with the stay.
Very clean, new-feeling, well-appointed rooms. Excellent, smooth bed linens. Great bedding: the only time I can recall any hotel's blankets being heavy enough! Also very nice that breakfast was included, tho' it was carbs only. Coffee was good. Would have been perfect with the addition of (even) hard-boiled eggs. Being right across from the ice machine & the office's night window (Rm. 17), it was too noisy if I left my window open. Was ok with the A/C running & window closed, though. Bed was a little too firm for my taste, but the great bedding more than made up for that.
beds! very restful sleep room size is very small
Super clean, close to nightlife, newly remodeled smaller rooms/bathrooms
The room are excellent
I liked the fact I was upgraded to the jacuzzi suite. The bed was also very comfortable with a good TV setup. There was no staff available to check me in when I arrived I literally had to seek someone out when I arrived. This occurred again upon leaving. When i would ask cleaning stag a question they didn't speak enough English to even understand this is not something which I'm opposed to however in a touristic setting where staff is already scarce I wasn't impressed. Also the vending machines had little options to begin with so when half the options including water was sold out I was ready to leave.
Clean, big rooms. Relatively quiet. No restaurant on premises or near.
Close to downtown area. Location.
Nice staff, clean rooms. Will definitely consider staying here again.
I like that it had a frig. And Breakfast
They gave away my room before I got there
I like the fact that the hotel is around a number of stores and restaurants. I disliked the room. It smelled really bad. It was dirty and the shower didn't work. I also didn't appreciate that the hotel does not allow visitors. The towels were small and stained old looking.
The only perks I would give this Super 8 is that it had great wifi and cable The room didn't come with a refrigerator, when my fiancé went to use the bathroom someone else had used it and didn't flush, the pillows had a food stain on it. I had to let room service know so we can get fresh linens and a clean toilet and they had an attitude about doing so
I was told I would get a non-smoking room and did not. The furniture was very worn down. The bed comforter had cigarette burn holes in it. There were bugs in the room such as ants and I saw a cockroach. My room key often wouldn't work.
clean room everything no parking,you had to pay for ice, the didnt offer a receipt and when i asked for one they wrote on the card i filled out with the car info. couldnt read it at all. very rude customer service the only good thing was clean room
It was ok. basically clean.. right off freeway location.. tons of street activity.. lots of sirens going by.. lots of people out at all hours of the night on bikes and by foot congregating at the gas station next door.
I didn't stay at that hotel. In fact I now I have a huge cell phone bill because the company called me from a +66 country code. Also because they were in Asia my dates were wrong. Causing them to continually switch the hotel until I finally got a room at Econlogde Ontario. Which was dirty and hadn't been vacuumed in a smoking room. I was in town for a Martial arts competition. To say I was unhappy is an understatement. I will never use this site again. I travel to over 10 competitions a year and never have I had such a horrible experience with a travel site.
Great owner Check in was 11am instead of noon.
location was the deciding factor. I booked a King bed for which a premium was charged, non-smoking room for which I had to sign a waiver ($100 if we violated). For one the room already smelled of smoke so we changed rooms, then the king bed was actually a queen (they argued that it is a standard king, and that there was no queens or standard booking option, which is clearly not the case, see kayak) therefore no money was refunded for the premium . It was extremely noisy, we could hear the neighbors and anything going on outside, the fridge inside the room made lots of noise (I unplugged it) and the AC unit did not really work (it was very loud as well and it was difficult to regulate, either it was on full power or off). The breakfast, they may as well not offer any, or call it something else. The staff was not helpful or accommodating at all. I would not stay here again.
I liked the location and it was a good value. On top of the quoted rate they required a $100 deposit that I won't get back for a few days. I thought this was odd.
Liked how comfortable bed was and cleanliness How far it was from Tyler mall
It was a great deal for the price! Overall the room was great. Mostly everything was updated and the furniture was very comfortable. There was even a little basket with the toothbrush, razor, and other essential items.
The room was clean and the bed was comfortable it had a flat screen TV and all the essentials but it also had a mini fridge and microwave incase you needed but it didn't make the room look or feel cheap. We heard like a buzzing throughout the night nothing to loud we were able to fall asleep... The next morning we saw that our room was next door to there laundry facilities... I think the only real fall back is the neighborhood but once we got inside the room everything was fine.
Location and price The room smelled like cat pee, even after opening the windows and turning on the fan it still smelled. We had 2 friends over for a drink and the lady from the check in desk called twice and told us we had to pay extra if they wanted to be there which is pretty ridiculous considering they were only there for an hour. There was somebody doing a drug deal