SpringHill Suites by Marriott Norfolk Old Dominion University

Guests have consistently praised the cleanliness of the hotel, with many mentioning that everything was clean and comfortable. However, a few guests have mentioned specific cleanliness issues, such as a moldy room and dirty pillows.

While some guests found the beds comfortable, there are several reviews mentioning uncomfortable beds and specific complaints about the quality of the beds.

Many guests found the parking exceptionally convenient, with the parking deck across the street. However, some guests have mentioned issues with garage parking and someone tampering with their vehicle.

Guests have generally enjoyed the food, with many praising the breakfast and the on-site restaurant. However, there are some specific complaints about the breakfast, including the sweetness of the sugar waffles and the lack of variety.

The staff has been consistently described as friendly, helpful, and accommodating. However, there are a few specific complaints about individual staff members and service, such as a long wait time at the hotel restaurant and issues with housekeeping.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Many guests found the parking exceptionally convenient. If you're traveling by car, taking advantage of the on-site parking is a good idea.

Some guests experienced issues with room heating. It's advisable to check the heating in your room upon arrival to ensure a comfortable stay.

Several guests noted that the actual check-out time was earlier than what was stated on the website. It's recommended to confirm the check-out time with the hotel upon arrival to avoid any inconvenience.

The hotel's location near Old Dominion University was appreciated by many guests. If you're visiting the university, this hotel could be a convenient choice.

A few guests reported not getting the room they had reserved. It's advisable to double-check the room details at check-in to ensure it meets your expectations.

Some guests mentioned that their rooms were noisy, particularly those facing the highway. If you're sensitive to noise, it's best to request a quieter room location.

While some guests enjoyed the breakfast, others suggested a wider variety of options. If breakfast is important to you, it's worth considering the available choices.

Several guests had mixed experiences with housekeeping and room cleanliness. It may be helpful to communicate your preferences with the staff and request regular cleaning if needed.

If you have specific requirements, such as feather-free bedding or a room change, addressing them promptly with the staff can help ensure a comfortable stay.