AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How is the cleanliness of the hotel?
Guests have consistently praised the cleanliness of the hotel, with many mentioning that everything was clean and comfortable. However, a few guests have mentioned specific cleanliness issues, such as a moldy room and dirty pillows.
What are the common concerns about the beds?
While some guests found the beds comfortable, there are several reviews mentioning uncomfortable beds and specific complaints about the quality of the beds.
Is parking convenient at the hotel?
Many guests found the parking exceptionally convenient, with the parking deck across the street. However, some guests have mentioned issues with garage parking and someone tampering with their vehicle.
How is the food quality at the hotel?
Guests have generally enjoyed the food, with many praising the breakfast and the on-site restaurant. However, there are some specific complaints about the breakfast, including the sweetness of the sugar waffles and the lack of variety.
What can guests expect from the customer service?
The staff has been consistently described as friendly, helpful, and accommodating. However, there are a few specific complaints about individual staff members and service, such as a long wait time at the hotel restaurant and issues with housekeeping.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Parking Convenience
Many guests found the parking exceptionally convenient. If you're traveling by car, taking advantage of the on-site parking is a good idea.
Check for Room Heating
Some guests experienced issues with room heating. It's advisable to check the heating in your room upon arrival to ensure a comfortable stay.
Be Mindful of Check-Out Time
Several guests noted that the actual check-out time was earlier than what was stated on the website. It's recommended to confirm the check-out time with the hotel upon arrival to avoid any inconvenience.
Proximity to ODU Campus
The hotel's location near Old Dominion University was appreciated by many guests. If you're visiting the university, this hotel could be a convenient choice.
Verify Room Details at Check-In
A few guests reported not getting the room they had reserved. It's advisable to double-check the room details at check-in to ensure it meets your expectations.
Consider Noise Levels
Some guests mentioned that their rooms were noisy, particularly those facing the highway. If you're sensitive to noise, it's best to request a quieter room location.
Breakfast Variety
While some guests enjoyed the breakfast, others suggested a wider variety of options. If breakfast is important to you, it's worth considering the available choices.
Housekeeping and Cleanliness
Several guests had mixed experiences with housekeeping and room cleanliness. It may be helpful to communicate your preferences with the staff and request regular cleaning if needed.
Address Special Requests Promptly
If you have specific requirements, such as feather-free bedding or a room change, addressing them promptly with the staff can help ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | October | $269 | $351 |
Cheapest month to stay with an average 40% drop in price. | Most expensive month to stay with an average 62% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
The cheapest month to stay at SpringHill Suites by Marriott Norfolk Old Dominion University is January, with an average nightly rate of $140. The most expensive month is September at $251 per night.
The cheapest day to book SpringHill Suites by Marriott Norfolk Old Dominion University is Tuesday, with an average nightly rate of $158. The most expensive day is Thursday at $439 per night.
To get the best price at SpringHill Suites by Marriott Norfolk Old Dominion University, book around 4 weeks in advance. This could save you approximately 49% compared to booking last minute.
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
2.5 mi | Norfolk | 5.7 mi |
