O'Fallon Hotels

Rooms were musty and odorous. Outlet covers missing,Toilets not in working order. Refrigerators needed defrosting, freezer so full of frost could not get anything in it. Houskeeping needs inspector to follow behind them. First room I found mold on window curtains that was filling the room with mold spores as the AC blew across them. Management was fine with giving me another room, but all the other problems were consistent in the new room also. This hotel really needs a remodel!

It's only about 12 miles to St Louis. And there are several restaurants in the area

One of the amenities was suppose to be a refrigerator in the room. Our room did not have one, very disappointing.

The rooms were clean and well maintained.

First time in a long long time I have been charged more than the total amount (including taxes and fees) that I was given when I booked the room on-line. When I asked the clerk about it he was very unhelpful. Also the entrance to the parking lot is blocked making it difficult to get to the hotel. The exercise room was closed when I got there. Also the front door to the lobby was not working properly and would not open automatically.

Clean and comfortable

Most of staff encountered were lukewarm at best, not invitingly hospitable. Room cleanliness not proportionate to image or price. Housekeeping gathered outside my door early & the hallway conversing kept me awake. Hotel auto entry hard to discern at nite.

The price

LOCATION wasn't where u thought it was

Everything is great.

Nothing.

Clean quiet place we always go back when rooms are available.

Second time here... love it

The price was right. The beds were comfortable.

The whole building smelled of cigarette smoke. The hall and elevator were extremely filthy. The beds were clean. The room had a kitchennette was gross. The room overall bed, bathroom were clean. I would not stay again unless there was a overhaul on the place.

Overall excellent experience!

We had a very clean room, comfortable, the pool was indoor/outdoor. The dinner and drinks included were a fantastic additive and was delicious. Breakfast was beyond what was expected. We will only stay in a Drury Hotel from this point on. NO complaints

The room was clean, modern, and the bed was very comfortable. The staff was friendly and helpful. The hotel has a restaurant and bar on the lobby with pretty late hours so it was convenient to grab dinner after a long travel day without having to get back in the car.

Its not the cheapest option but you do get the better experience that you are paying for. But you wont find free breakfast or some of those others freebies a lot of other hotels have.

Staff members were very friendly and accommodating!

Door did not close tightly, sink was leaking. Walls were dinged up. Rooms are in need of a face lift!

Accommodating to early check in needs Pool open later than most hotels Clean, welcoming lobby Staff was helpful when we needed extra towels/linens

Room was booked for 4 guests and we weren't provided with linens for the pull out sofa, we had to call and ask Dog owner a couple rooms down had 2 yappy dogs and clearly wasn't worried about disturbing other guests. I am a dog owner myself and am pro dog hotels, but I can definitely see this person ruining peoples stay.

Employees were friendly and helpful. Keep going.

The location was convenient to shopping center and restaurants

It smelled like cigarette smoke in the lobby and elevator

Closeness to restaurants and shopping. Close enough to St. Louis for easy access but not close enough to be expensive

Shower had no pressure

We stayed there to visit family and we had a great time. The facility was very nice and the staff was friendly and courteous.

Nothing comes to mind

It seems the staff have never dealt with reservations made through third parties.

The staff was friendly, bed was comfortable, AC worked well, and it was very clean.

Bathroom was tiny. The breakfest area was too small and they ran out of food. We had to go to a restaurant for breakfast.

Nothin

Gave us a smoking room when we paid for non smoking. Curtains were ripped. Room was dirty and carpet was disgusting. Flies were all over the breakfast and it wasn't fit to eat

It was quiet and very comfortable beds with alot of pillows

The alarm clock was old and filthy

Friendly staff

The entire hotel, with the exception of our smoke free room reeked with the smell of cigarettes. I have a problem with. The bathroom and dining area were very small and hard to get around in.

Great staff. Very clean. Free breakfast was great. Breakfast area was tended well on most days. We stayed a week and were gone from hotel most of the time. Always came back to a clean room and friendly faces.

Both times I stayed, there was confusion on check in and room assignment. I called a week in advance of stay to double check everything on second stay and there was still issues. Staff was very helpful though and all workout in the end both times.

Loved the wood flooring in the rooms. Was able to see my car in the parking lot from the room. Staff was very friendly. Sandra Preston was the guest service rep who went above and beyond to make sure my stay was the best.

Their was no hair dryer in the room but I brought my own so that wasn't a problem.

One of the beds had a 3 inch sag left to right because of collapsed box springs. Visually you can see something is wrong. Why wouldn't this get replaced?

It was the only vacancy.

Filthy! Cockroach on the bedroom wall. Dried bloodstain on the mattress.

lobby smelled like smoke. illinois is a non smoking state. it took 30 minutes to check in even though i was the only one. room was dirty. towels were scratchy. shower water was cold.

Staff was very friendly

No gravy ... just biscuits. Apparently the hotel only does gravy every other day????? Tub was wet and looked dirty. Furniture was old and scratched. Dinning area light fixture was filthy.

From the Moment we checked in, to the moment we checked out we were treated with respect and Kindness. Forgive me but I believe the lady who checked us in? She was amazing. She was one of the main reasons we had such a good stay!

I cannot complain about anything, even when our T.V was having issues it was promptly fixed and we were even given a treat for the issue, which was above and beyond what we expected! No complaints here!

Price was low.and was pretty nice to be able to light a cigarette if you felt like it.

The TV'S were from the 80's. Very dusty room.takes longer than wanted to get good air.