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Cleanliness Television was a bit worn out, audio was a bit fuzzy and screen was very small.
Spotlessly clean, quiet Kettle failed on first use but not forseeable. Could not get the window to open more than 2 inches nor fasten it at that position, might be me but no instructions.
A pleasant comfortable hotel ideal for our overnight break
Spotlessly clean, friendly staff, excellent food Shortage of parking spaces
the jaccuzi baths and bay window with sea views.
Sadly my husband suffered an asthma attack and we had to cut short our tay but we were looked after very well and have no hesitationin recommending very highly this lovely hotel.
Comfortable, clean, good level of equipment The breakfast was atrocious - pre-prepared, dry, eggs like rubber. Very poor to have breakfast served this way - it is a major influence when I travel and I would not knowingly book at a hotel where breakfast is not freshly prepared.
Everything. The recently refurbished rooms etc were lovely (especially the spa bath) and were were looked after very well by the staff. No air conditioning in the room - but understandable for the few weeks per year it may be needed.
Early start, night porter got simple breakfast together; good bar food All the stairs and fire doors are difficult with a heavy suitcase etc
This hotel was very good and the food was also very good. No there was nothing.
The cleanliness and comfort of the room. I took dinner in the hotel. I found the menu choice very limited - there was no a la carte menu. The meal itself was disappointing to put it mildly. With the exception of the vegetables accompanying the main course, nothing gave any impression of recent preparation- there was strong suggestion of packets and freezers. Overall. very poor value for the price charged.
Function we were attending was well organised with good food and friendly staff. Hotel is a bit "tired"
the location of the hotel is excellent. Very central.
Very handy for trains,buses, and ferries. No
Breakfast first class
The location, the staff, the room The view (a wall and a emergency exit), the window of the bathroom was quite old and let the cold in.
Breakfast was excellent.The room was very warm and the staff very helpful.To be able to park in the hotel was quite useful The room was on the small side and there was dust on the top of the curtains
Off street parking provided rooms comfortable but worn stair carpets, chipped paintwork etc gave a general air of the place being rather 'tired'.
Clean comfortable and warm -
For what I paid for the room, this was reasonable. The lack of choice for an evening meal. The quality of the main meal(turkey with all the trimmings) was derisory and left much to be desired. I was not expecting corden bleu but they need to raise their game. The meal I had appeared to have been made hours before and just kept hot for speed of serving,made with poor quality produce, I got the feeling they were catering for a coach operator doing a Turkey & Tinsel tour.
Excellent, personal and attentive service. Very nice sea-view room. Excellent location and standard of accommodation. Even though I had the 'do not disturb' sign up, the cleaners still came in and moved everything around. Also, breakfast times should be clearly stated on arrival.
Good welcome and attendance to needs generally
Fabulous view and perfect hosting! A must when in Oban.
We were made welcome and received the right amount of attention throughout our stay at this most comfortable hotel and will recomend it to anone travelling to Oban.
Good setting, quality furnishings and decor, friendly owners and staff. Does not provide dinner so more of an up-market bed and breakfast. Poached eggs produced with solid yolks!
Magnificent location, friendly owners (Michael and Marion), spacious room, good breakfast, good bar with great selection of malt whiskies
Very familiar, excellent wellcome after arriving, ideal situation for visiting the isles (close to ferry transports).
Innkeepers were very personable and helpful with dinner recommendations.
Excellent location with friendly staff and nice breakfast. Decoration rather too much ! Shower room steamed up. A big dissapointment, no evening meals on a night of torrential rain. However host did arrange taxi and booked evening meal in exellent restraunt.
Very clean, beautiful location. Staff friendly and helpful but not intrusive. Not really. Would have suited better had breakfast been a little earlier.
Superb setting, impressive building, wonderful views. Very warm and personal welcome. Well-appointed bedrooms, comfortable public rooms. Highly recommended.
The location of the hotel was perfect. The view of the bay in the evenings and mornings was particularly romantic. Easy access to the train station.
the bar from hotel and the hot tube i didn't like the room,it's not deserve the paid money.
The golf in the area The lack of parking facilities
All staff were very helpful from checking in to checking out. Hotel was also very peaceful throughout and this is important to me on business related overnight stays. Unfortunately,I did not have the time to make use of the leisure facilities on this trip,but hopefully will get the chance on my next trip.
The views and location.
Comfortable beds and good food. Both nights awakened between 3am - 4am by two loud talking women in corridor outside. This was remarked on by other guests.
a nice hotel, friendly staff, and the food was very good.
Room was warm, clean and comfortable. Staff - greeted with being told i will have to park elsewhere as other guests have booked parking spaces. I was not offerred the opportunity to book a table for dinner or asked if i wanted a newspaper. When i went to the resteraunt i was told it was fully booked so i could book for an hour later or ' walk into town'. I reserved for an hour later and went to the bar where the service was poor and abrupt. The barman seemed to be more interested in talking with colleagues.
Attractive room with tea and coffee - making facilites, very good restaurant with excellent food. Staff exceptionally helpful, lovely bar area with comfortable seats, and adjacent conservatory area overlooking the bay. Have stayed before, but much impressed by the general standards, the staff, and the general warmth of the hotel. Very much enjoyed our stay, and would be happy to return. Parking is quite limited in view of its situation, but is available on the street nearby.
Goo staff attitude. Good food pleasant decor spar facilities very good hot tub especially Please write at least 15 words Broken shower toilet didn't flush several light bulbs not working in room poor attitude to mainteanance
We were delighted with our room and the overall improvement in the hotel which had been renovated since our last visit. The breakfast was excellent and the staff in all respects very good. No complaints whatsoever
Their cute restaurant downstairs -- Weird way to get to the rooms, you go to the back, past the bathrooms, and then up these stairs that looks more like a servants entry. Definitely doesn't feel like a luxurious stay considering the inital impression of how you even first get to your rooms --The water heater was out on our floor so even though it was so cold out and all you wanted was a hot bath, the showers were chilly and even the heater for the room didn't work well so it was cold in the room -- The staff was also not all that friendly. As a traveler, you just want to connect with people, but they seemed dismissive and unfriendly. -- It's too bad as the location is so great but they really need to feel more like an upper scale hotel for where they're located, do remodeling to make the entryway or how you get to your rooms nicer, do not put people on floors with broken heaters, or next to other rooms that you will be able to hear others through the walls (which also happened). Space out the rooms if there is availability so you're not sharing a wall with someone.
Good location. otherwise, it's a very stale, and soul-less hotel. Very rude reception staff. I was put on the second floor and stupidly the lift didn't stop at the second floor- so I had to cart my bags up the stairs- would you not put guests on a different floor if the lift's broken? It's in a good location, but is a huge somewhat run-down hotel with no character or charm about it.
It is geared for bus groups.
having stayed here over last few years found the rooms to be very clean and tidy and the decor much better though the room prices to be a bit steep compared to other hotels in oban
I found parking a problem, there are not enough car parks available for guests
The view from our room The room was not very clean. there was what looked like juice had been spilled on the skirting board, and hadn't been wiped. The window frames need to replaced. Only 1 chair which we found an inconvenience. There were prominent water marks on the ceiling which looked like the result of flooding. In my view the room did not justify the price charged by you. My wife and I had trouble with the manual lift doors.
newly-refurbished room;very nice indeed Breakfast a bit uninspring,but that's a small quibble. The bar downsatirs had zero atmosphere(and zero drinkers)so we avoided it
very pleasant stay, superb location
Have stayed here twice before in past two years - very handy for visiting friends in Oban. The room we had this time was the nicest yet regarding location - wonderful view over the bay and very quiet. Beds are very comfortable.
Breakfast The hotel generally looked a little bit the worse for wear, but it was clear that renovations were in progress, so I'm sure that will improve soon.
Excellent value for money. Staff very attentive and food lovely
The staff were very friendly and helpful, food was excellent, view of the marina was great and they were great with our dog. None
We had our own private accommodation area with 2 ensuite bedrooms and hallway overlooking the marina. Ideal for the dogs. Food was excellent. Owners and staff most helpful and the covered outdoor areas make smokers feel more welcome.
the food, the service, the comfort of the beds
Friendly welcome comfortable room good food very relaxing over looking marina
The bar / restaurant overlooked the harbour, which was very pleasant. Breakfast was very good. The area in which the hotel is located is very quiet, and only 2 miles from the town of Oban, (on the main incoming road, that is handy). Rooms were very clean and well appointed. T.V. in the bedroom was a bit too small. Bar area only had dining room style tables and chairs. Ideally, this area needed to have some lounge style tables and chairs.
This was the best guest house of our entire trip, the young owners went out of their way to accommodate us in every way, the room was clean and comfortable the breakfast was first class and the little extra's like a small decanter of sherry and a teddy clutching a bag of chocolates were just the sort of things that will bring us back again.
our room was really nice and comfortable with a nice bothroom
A beautiful old Manse, in a good location, with warm and knowledgeable hosts. Room was large and comfortable and breakfasts, with stunning views to Mull, were superb. No complaints whatsoever.
Location and safety for the car were good. Breakfast was good and the hosts were excellent. Will definately re visit at first chance. Nothing - experience was first class. Would highly recommend.
Our host Simon was very friendly and helpful and gave us a great choice of restaurants for dinner, the one we chose was excellent. Nothing was too much trouble for him and he made feel very welcome and at home. Nothing, we enjoyed our stay.