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Attentive and helpful hotel staff, good food, excellent location and good room facilities and wonderful "sky sphere" Also perhaps one of the best hotels we have stopped in on a ski holiday. Yes, The orginal booking was made for a lot less in price but after discussion direct with hotel I agreed to pay more than the booking price. Does this contravene eu law on contractual agreements?
Friendly and helpful staff, very stylish yet welcoming design, superb food and exellent location Should have a designated time in the sauna / spa when those that would prefer to wear bathers are not made to feel unwelcome / awkward by those that chose to use it naked
Very helpful and friendly staff, nice surroundings, wonderful spa with breathtaking view on the mountain, we had a wonderful time ...
Perfectly situated in the main part of the village and at the bottom of the slopes. Staff extremely friendly and helpful. Rooms very quiet and comfortable. Food excellent - and plentiful.
the spa facilities, the fact that the gondola is next to it. -
We really enjoyed our stay in the hotel. We loved the stylish accomodation and the luxe service!! The location is very goed for skilovers, the spa is very cosy, the food is "lekker":
really nice hotel i stayed in the main hotel the rooms are a bit old looking! So stay in the new wing. I arrived by car to the hotel when i went to see were the porter had put my ski's, I found that he had unpacted them and left them in the ski room! really nice.....
Excellent position for ski and the new part of the hotel
Superb location next to Festkogel ski lift. Ski store in hotel. Lovely spa and swimming pools. Good food and wine card. Only minus is the worthless wifi.(free)
Location is perfect, room was cosy and very clean, food was good, service was responsive, close location to ski services, convenient garage upon arrival to the room minibar was found empty...
Leisure faciliities (pools,saunas etc.). Perfect ski-in, ski-out. Some personnel was impolite. Food was pretensious but not impressive.
the whole package was very nice (food,comfort etc) I would strongly recommend a swimming pool and jacuzi for after ski ing this would have made our stay at the hotel perfect. I loved the staff and the home comforts of the hotel but would prefer one that had a pool next time. not having a swimming pool or jacuzi. Would have liked a film(english) channel on the tv.
The location was on~piste, but a slog from the town centre. bed was too hard, sheets very starchy, very hot dry rooms. Food not to my taste
the snow on the second day
Typically Austrain skiing hotel with lots of atmosphere but we only overnighted so hardly able to comment significanly. Finding it. Had the downloaded map indicated that we should look for U3 (I think) it would have been much easier..
Top quality dinner menus and very good Austrian wine list. Very friendly and helpful staff team
The hotel is in the best possible location for skiing, the price of the hotel is a rather good value for money. I was very surprised that most of the staff speak either very poor English or no English at all (of course with few exceptions). This is rather strange, since there were many people from Great Britain or somewhere else.
Poor reception. No porter available for luggage. Was not shown to the room after check-in.Not good for 4 star hotel
close to the lift special dinner
Near by lift.
The efficiency and friendliness of the staff, the quality and presentation of meals, the superb location only 3 minutes walk from the main chairlift.
The staff was incredibly friendly and the amenities were amazing. Our room had an amazing view of the mountains. It was an unforgettable weekend!
The setting was beautiful with great views especially from the dining room. The staff couldn't have been more helpful. The food was first class and personal preferences were accommodated whenever possible. Our room was spacious and well equipped. We had a wonderful stay and would definitely return again. Access from the centre of the resort to the hotel on foot is by a steep path which might not suit every one but then it is in a mountainous walking area.
Everything, a truly wonderful hotel. This is a warm and cosy hotel that is furnished to a high quality. The owners are extremely friendly and efficient, our every wish was catered for. The buffet breakfast (warm and cold) was extensive, a packed lunch is provided free of charge and the evening meals were delicious and there was plenty of choice and variety. The bar area is cosy and everyone is extremely helpful and friendly. The bedrooms are beautiful and furnished to a high standard. The whole hotel is spotlessly clean and attractive. The spa area is modern, attractive and furnished to a high standard. This was a truly wonderful holiday experience! Maybe a larger outdoor sitting area for warm, summer nights? Otherwise, absolutely no complaints!