Pros (+) Comfortable, quite, slept well and the morning breakfast was great and delicious.
Cons (-) Customer service was outstanding. The girl at the front desk Brianna was very friendly and helpful.
3 stars
Residence Inn Ontario Airport
Photos of Residence Inn Ontario Airport
Overview
Situated in Ontario, Residence Inn Ontario Airport is within a 5-minute drive of LA/Ontario International Airport and provides an outdoor pool. It also features a 24-hour reception, a 24-hour business centre and an express check-in and check-out feature.
Residence Inn has recently undergone refurbishment and offers a BBQ/picnic area, a concierge and an airport shuttle. A fitness center is available to those wanting to keep active while travelling.
Rooms at Residence Inn Airport Ontario are equipped with microwaves, refrigerators and dishwashers.
The area around Residence Inn Ontario Airport has a range of restaurants and cafés. Guests can also visit Disneyland.
Latest deals for Residence Inn Ontario Airport
Amenities at Residence Inn Ontario Airport
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Business center
- Wi-Fi available in all areas
- TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Kitchen
- Dishwasher
- Microwave
- Kitchenware
- Refrigerator
- Coffee machine
- Dining area
- Kitchen
- Kitchenette
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Express check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
- No smoking
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Fireplace
- Seating area
- Sofa
- Telephone
Media and entertainment
- Radio
- Cable or satellite TV
- Pay-per-view channels
- TV
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Grill
Bedroom
- Alarm clock
Workspace
- Desk
Dining
- Grocery deliveries
Fitness
- Fitness center
Pool
- Outdoor pool
Reviews of Residence Inn Ontario Airport
7.1
Good
329 verified ratings
Wonderful
145
Very good
38
Good
40
Okay
15
Fair
25
Mediocre
12
Poor
54
Summary of reviews
Guests say
Guests appreciated the spaciousness of the rooms and the friendly staff, especially during breakfast. However, many reviews highlighted significant cleanliness issues, such as dirty bathrooms and unkempt carpets, along with inconsistent service and outdated facilities. Overall, while the hotel has potential, improvements are needed in maintenance and customer service.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.2 out of 10
229 reviews
6.8 out of 10
55 reviews
6.9 out of 10
3 reviews
9.4 out of 10
3 reviews
All reviews
Pros (+) had a great stay... i love the pillows
Cons (-) The furnace clogged and flooded our room... the maintenance man tossed down a towel... to fix it!
Pros (+) Very convenient for Ontario airport. Friendly staff. Had penthouse loft. Very comfortable beds. Stairs are tight if carrying suitcases.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the cleanliness of the hotel?
The hotel has recently undergone refurbishment, and guests have mentioned that the rooms are very clean, quiet, and cozy. However, some guests have reported issues with the cleanliness of the carpets and furniture.
Is the hotel suitable for families?
Yes, the hotel offers complimentary breakfast and cribs are available. Additionally, the spacious rooms and comfortable beds make it a great choice for families. However, some guests have mentioned that the hotel is understaffed, which may impact service quality.
What are the best features of the hotel rooms?
The rooms are equipped with microwaves, refrigerators, dishwashers, and kitchenware, providing a convenient and comfortable stay. Guests have also praised the spacious layout and comfortable beds. However, some guests have reported issues with missing kitchen components and noisy air conditioning or hot water tanks.
How is the hotel's customer service?
Many guests have praised the staff for being amazing, nice, and pleasant. However, there have been reports of unfriendly and unhelpful staff, as well as complaints about the hotel being understaffed.
What is the best time to visit the hotel?
The high season is in July, and the low season is in October. It's important to note that the hotel may experience higher occupancy and possibly more crowded breakfast buffets during the high season.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Kitchen Supplies
Some guests found the kitchen lacking in certain supplies, such as spatulas, cutlery, and can openers. Consider bringing your own if you plan to cook extensively.
Be Mindful of Noise
A few guests reported issues with noise, particularly from creaky floors and disruptive upstairs neighbors. Light sleepers may want to consider requesting a quieter room location.
Check the Functionality of Amenities
Some guests experienced issues with amenities such as the TV, jacuzzi, and closet doors. It may be helpful to check the functionality of these amenities upon arrival.
Be Prepared for Parking Fees
Several guests were surprised by the additional parking fees. Keep this in mind when budgeting for your stay.
Request a Room Refresh
A few guests mentioned cleanliness issues, such as dusty rooms and dirty carpets. Consider requesting a room refresh upon arrival to ensure a clean and comfortable stay.
Plan for Breakfast Crowds
The breakfast area can get crowded, making it challenging to find seating. Consider arriving early to avoid the rush.
Inquire About Security Measures
Some guests reported security concerns and theft incidents. It may be beneficial to inquire about the hotel's security measures and protocols upon check-in.
Consider Bringing Earplugs
Due to reports of noise disturbances, bringing earplugs may help ensure a peaceful night's sleep.
Verify Availability of Amenities
Some guests encountered issues with amenities such as the spa and internet. It's advisable to verify the availability of specific amenities before booking.
Location
2025 Convention Center Way, Ontario, CA 91764
What's nearby
- Ontario Convention Center229 yd
- Cucamonga-Guasti Regional Park1.1 mi
- Graber Olive House2.4 mi
- Ontario Town Square2.4 mi
- Citizens Business Bank Arena2.4 mi
- Ontario Museum of History and Art2.4 mi
- Westwind Park3.2 mi
- Ontario Mills3.3 mi
- Scandia Amusement Park Ontario3.5 mi
- Scandia Ontario3.5 mi
- K1 Speed Ontario4.2 mi
- Auto Club Speedway6.3 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Residence Inn Ontario Airport
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | June | $181 | $165 |
Cheapest month to stay with an average 28% drop in price. | Most expensive month to stay with an average 24% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Residence Inn Ontario Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Residence Inn Ontario Airport
FAQs when booking at Residence Inn Ontario Airport
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.2 | 2.5 mi | Ontario | 0.9 mi |
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