Would you like to save as your currency permanently or for this visit only?
The price was ok and the tv was average but nothing special The hotel is a dump there was holes in the bathroom door and no door knob. The bathroom fan was obnoxious loud and the entire room stunk. No vending or ice machine and the window was broken so the smell was stuck inside
Location on Rte. 104 between Rochester and Syrcause, along Lake Ontario. Scary, SCARY place. The exterior in TERRIBLE DISREPAIR, holes in siding, etc. Foyer and lobby looks like a PRISON. The lighting was awful, the furniture in the lobby looks like it was brought in off the curb. Room relatively clean; decor outdated, ugly.
The price Smelled like cigarettes, was under renovation and was not in good shape. It seemed like each room was made up of broken pieces of other hotel rooms.
The price Condition of the building needs paint.
You get what you pay for... Unpleasant odors. Non-professional staff.
This guest did not leave comments about this hotel.
Was not aware that they are currently under renovation. We weren't disturbed with noise. So I guess the price won over on appearance.
The bathroom Almost everything
The guy who was filling in at the front desk was very friendly, the regular staff were outright mean and nasty ... worse hotel experience ever! Check out is 11am & they banged on the door like the Police at 11:03 to tell me I need to get out. A horror!!! The staff was mean and uncooperative. They acted like they were being bothered during check in & when I had to return to get the wifi password they refused to write it down and it took 3 trips to front the desk to get the correct password.
There was nothing about this establishment to like. The room looked/smelled horrible. I felt dirty just standing in the room. Seedy, is the best fitting description.Thankfully one of the only lodgings I've stayed in that the window opens on the second floor. I was able to elevate some of the stench.
The aircontioning didn't work, kept shutting off. The plug in tub didn't work,water kept draining. Room was supposed to come with Breakfast, we hoped for at least coffee,juice but once again dissatisfied. There was nothing. We reserved two double beds, I called the hotel to verify because I'm disabled and can't use stairs. When we went to check in they had given room away. The only room left on main floor just had a king size bed. We were traveling with our granddaughter.
Location is best No cold water or ice available. Balcony is there but there is no entrance to get in.
We did not even have to see the room to want to run. The staff was not friendly and seemed inconvenienced that we were there to check in.
Staff was very friendly Room was clean but needs to be updated.
proximity to family I was visiting loud and smelled of smoke