Orlando Resorts

Location

room was not in main tower...not very clean. Uncomfortable bed.

Clean enough to sleep for one night.

More of the motel then a hotel. Overrated. Dated. Overused. Not even remotely as good as any other Hilton that I ever stayed in.

Front desk staff was fabulous, very friendly and accomodating. Bed was comfortable. Easy access to hotel, was not in the hustle and bustle of international drive.

Smelled like chlorine. Room was ok, could have been cleaner.

The price was very low and they promote their water park heavily.

BAIT AND SWITCH, WATER PARK CLOSED! Found this "resort" on Kayak and never mentioned that the water park is closed and seasonal. 80° in late November, the day before visited Sea World's Discovery Cove and spent the entire day in the water with my 6yr old. Paid a resort fee of $22 for the water park that is promoted on their video at check in. They even gave us a map of the park after sign up and the guy who signed us up told us that the water park was just behind where our room was. Perfect time to let us know the water park was closed! The next morning when my daughter and I found out from front desk girl Jimeily that it was closed for the season I asked for the $22 to be refunded and she refused. Accommodations otherwise were AWEFUL, OUTDATED and had BEDBUGS.

We have stayed here about 3 times already. Fair rates, clean rooms. Well furnished. Great location as well. The kitchenette is excellent as well. Park was difficult as there was construction at the time. But no big deal, well worth the hospitality.

Even though you have stayed there before they always give you a welcome packet and ask you for their 30min sit down presentation for a free nights, I would suggest noting that the customer has stayed before and declined the presentation before.

Room was nice, located very close the Disney. Very good price for a room with full kitchen.

The only thing was the TV in the living room was kind of small and mounted high up on a far wall. Hard to see.

great location to all venues staff are friendly and personable gate guarded good nearby restaurants Fluffy and abundant towels

ants in the kitchen and bedroom no parking at reception/checkin during rainy weather

Location was great, close to parks and endless restaurant options. Many even deliver to the resort w/o issue. Staff was extremely helpful and courteous.

Parking can be difficult, majority of spots are taken by 8 p.m. Plan to walk far to get to your room otherwise. Facilities are obviously outdated. Had a roof leak on our last night over the spacious master bed/bathroom hot tub; staff was notified and was left without resolve before we checked out an hour later.

Great location. Very close to restaurants and theme parks.

The hotel doesn't have an elevator. If you are placed in the 3 floor like we were, get ready for a work out. Check in is at 4pm not 3pm and check out is at 10am not 11am like most hotels if you check out a minute later they charge you $225. Before you check out you have to wash your own dishes. The walls are paper thin. You can hear everything all the time. Didn't like the front desk person calling me "bro" a million times while he was checking us in to our room. Didn't like him laughing at me when I asked him if my room had feather pillows as I am very allergic to them.

This place was very clean, great look. We were celebrating our anniversary and the room had a very rantic feel to it. Would definitely stay again

The hotel itself is beautiful and in a great location. It has tons of dining options within, nice lounge areas, a beautiful pool with fires at night and a sky walk to the convention center if needed. The room was nice and we had a view of Sea World.

The parking garage is located in the very back of the hotel and the elevators are in the front, making you have to go on a serious trek to get to your room. Parking is $15/day for self parking or $20/day for valet. Get the valet! The bathroom was small and you had to walk in and step to the side, against the wall in order to shut the door. The beds in a 2 bed room are double beds, not queens which is a bit inconvenient. The halls were a bit warm and stuffy.

Easy accessibility to Convention Center & Attractions. Restaurants had a variety of choices to meet individual needs. Staff is friendly and helpful.

They could work on sound proofing the rooms a little better.

Beautiful hotel but we found both the pool area and the dining to be uninspired; definitely a poor choice for families with kids in Orlando with so many other exciting choices available! The pool had nothing of interest -- just a large basin really, no fountains, slides, bubblers or even interesting architecture. The dining feels like a very upscale food court, designed for speed for conventioneers, with high expense-account pricing. On the positive side, the rooms were well appointed and comfortable, and the staff was helpful and friendly.

We were very pleased with the Rosen Shingle Creek.  The hotel is stunning and our room was spacious and clean.  The beds were very comfortable,with super soft sheets and down pillows.  We will surely be back next year.

Laid back atmosphere and high level of service were good for us.

Room service was somewhat disorganized

This room was complete with toaster, silverware, dishes etc. It was quiet and comfortable. It was a great value if you get a good price. I only wish the Studio had a balcony.

This Hotel was a great find for us a family of 4 ,the 1 bedroom suite was large and very clean, the pool (2)and gym are also large and the staff are very friendley I loved having the store on hand, over all I give this this a 10 out of 10 and have already booked it for our next family vacation.

I liked the location, there are a lot of shops and restaurants around the hotel.

The room was dusty! They were suppose to clean the room the next day around 12pm and they cleaned the room late around 4:30pm.

Room where really clean close to alot of things love the pillows will stay there again.

We were in a great room and on the 12th floor with a great view--they up graded us because our room was not ready until 4:00 pm.. We were very satisfied with our stay there.

nothing

We loved the amenities around the entire resort. Each different tower offered a a different atmosphere. The weather wasn't on our side for the night we stayed, but we enjoyed our time there. Everything was up kept and clean. The staff was very friendly and courteous. Access to food options were a plus as well! Great location to the highway if you plan on driving within Orlando. Would like to stay again with friends!

Downside was the self parking fee, but understand that's comes with the resort price.

Staff was VERY slow to help when we arrived and twice when I sent down to the dsk to ask questions. At check in we waited about 10 minutes with one person in line and only one person behind the counter working while there were 3 others behind the counter

The facilities was like a 2 star hotel. They did not even put new soap everyday. They charge you $10 for the water in the room!!!

Our stay was comfortable and the location was great. We were so happy that express passes for the parks were included with our stay -- they made a huge difference.

The location was ideal, situated within walking distance of Universal's theme park.

The Diner had good variety, in the choices available, but the quality of food was on the low side.

It has a great location and the theme is cute

Nothing works in this hotel and the staff are rude. Fridge doesn't work, hot water doesn't work, heater is intermittent. The tiny windows don't open so the room is very stuffy. The beds and linens are not hotel quality. There are many many hotel choices in Orlando. One can get a much better room than this for the money and pass on their rude staff.

It was located close to the attractions I was visiting.

Didn't get the room I booked and they did nothing to even try to accommodate me, booked pool view...got dumpster view, room was in horrible and old condition but organized, broken outlets, waited in line for over 30 minutes to check-in, had to park on the complete opposite side of the entire hotel area because parking situation is horrendous, despite 3 elevators, only 1 or 2 seemed to be working and they took very long, easier and faster to take the stairs, which were filthy. Pictures are very deceiving! I will be writing to the hotel manager/company as well. Very disappointed, feel robbed of my hard earned money. At over $120-some odd dollars per night, I expected more.

Location is A+++++

Hotel really needs to be remodel, deco is very bad.