While the magic of America’s favorite playground entertains the imagination from morning to night, there is a resort in Orlando that delights it – by creating memories that stay vivid long after you leave this Florida oasis. Bordered by Shingle Creek, the Headwaters of the Everglades, The Ritz-Carlton Orlando, Grande Lakes envelops you into 500 acres of natural beauty, a luxurious retreat where you can surrender to the serenity of our relaxing spa, indulge in fine dining, or play 18 holes on our golf course, a Certified Audubon Cooperative Sanctuary. With exceptional amenities and impeccable service, one of the most breathtaking luxury hotels in Orlando is the perfect place to relax, meet or experience the wedding of your dreams, all while enjoying the quintessential all-American city.
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Best Orlando Resorts
Overall 9.3 Excellent
Based on 3,003 reviews
All Reviews
- All Reviews
- Couples
- Families
Excellent
10.0
Pros: Beautiful property with expected Ritz service, amenities, and restaurant options. Conveniently located near everything in Orlando that you could want to do.
Excellent
8.0
Pros: Awesome facilities... worth a day just to hang out on the property for kids club, free driving range, billiards, both the marriott and ritz pools, etc. My wife enjoyed her spa massage and the hotel was really pleasant.
Excellent
10.0
Pros: Unparalleled service. Staff continually impressed. We are forever spoiled by our Ritz Carlton experience! Thank you!
Excellent
10.0
Pros: Fantastic accommodations! Service was impeccable.
Details
Reviews
Overall 9.3 Excellent
Based on 3,003 reviews
Amenities
9.3
Pool
9.3
Service
9.1
Wellness Area
9.0
Food
8.6
Location
8.4
Breakfast
8.3
Comfort
8.0
Room
7.8
Cleanliness
6.7
WiFi
4.5
Service
9.2
Service
8.8
Room
6.6
10.0 Excellent
Pros: Beautiful property with expected Ritz service, amenities, and restaurant options. Conveniently located near everything in Orlando that you could want to do.
Cons:
8.0 Excellent
Pros: Awesome facilities... worth a day just to hang out on the property for kids club, free driving range, billiards, both the marriott and ritz pools, etc. My wife enjoyed her spa massage and the hotel was really pleasant.
Cons:
10.0 Excellent
Pros: Unparalleled service. Staff continually impressed. We are forever spoiled by our Ritz Carlton experience! Thank you!
Cons:
10.0 Excellent
Pros: Fantastic accommodations! Service was impeccable.
Cons:
While the magic of America’s favorite playground entertains the imagination from morning to night, there is a resort in Orlando that delights it – by creating memories that stay vivid long after you leave this Florida oasis. Bordered by Shingle Creek, the Headwaters of the Everglades, The Ritz-Carlton Orlando, Grande Lakes envelops you into 500 acres of natural beauty, a luxurious retreat where you can surrender to the serenity of our relaxing spa, indulge in fine dining, or play 18 holes on our golf course, a Certified Audubon Cooperative Sanctuary. With exceptional amenities and impeccable service, one of the most breathtaking luxury hotels in Orlando is the perfect place to relax, meet or experience the wedding of your dreams, all while enjoying the quintessential all-American city.
Universal's Loews Portofino Bay Hotel is a resort in the heart of Orlando, Florida. Visitors get to relax in the elegant hotel rooms with amenities such as 100-percent cotton sheets, complimentary Wi-Fi, a Keurig coffeemaker, a mini fridge, and in-room dining service. There are also luxury suites, including the Despicable Me Kids' Suites that are decorated with Minions and other themed accessories, and the Villa Parlor Suites with a kitchenette and accommodations for up to five guests. The hotel has a wide array of recreational activities, as well as easy access to Universal Studios and discounts. Loews also offers many dining options to choose from. Popular restaurants include Sal's Market Deli, The Thirsty Fish, Bar American, and Bice Ristorante. From burgers and sandwiches, to handmade pizzas and salads, guests have many culinary options to choose from. Quarterly Harbor Nights celebrations are also held at this resort's Harbor Piazza, where adults can enjoy jazz music, appetizers, and delicious wine pairings. Universal's Loews Portofino Bay Hotel offers accommodations for meetings, conferences, banquets, and weddings. The venue consists of over 42,000 square feet of space, as well as modernized A/V services. Guests can also enjoy premium Italian fare through the resort's award-winning catering service. For a relaxing night at the hotel, visitors will love the Mandara Spa, which includes a state-of-the-art fitness center. The spa consists of lounges, 14 treatment rooms, a retail boutique, and a co-ed hydrotherapy pool. The fitness center is also a great option for enjoying a workout, with amenities like treadmills, upright bicycles, stair climbers, and elliptical cross trainers. Universal's Loews Portofino Bay Hotel is an elegant resort that pampers guests with a variety of dining and spa options. With so many things to do, families, couples and other visitors to the area find Loews to be a premium resort choice in Orlando.
Overall 9.2 Excellent
Based on 3,288 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
10.0
Pros: Loved that we had the fast pass included. Was so luxurious and the beds so comfy. Boat ride to parks was so convenient.
Excellent
9.7
Pros: Clean, beautifully decorated, boat shuttle from the hotel to the city walk and other places at Universal so there’s no reason or need to have a car
Excellent
10.0
Pros: PBH was the best choice for our visit to Universal Studios Orlando. The restaurants were great. The one we went to had a musical that was an initiate source of classic italian songs. The room was over the top amazing (we stayed in the presidenta suite). The staff was friendly, accomodating and inviting.
Excellent
9.7
Pros: We enjoyed the Club amenities and FastPass access to Universal Studios theme parks
Excellent
8.0
Pros: The beds were comfortable, the bathrooms were spacious, and you felt safe.
Excellent
9.7
Pros: Great stay with nice beach pool and good restaurants. Early access was unbeatable. Too expensive with extra charge for parking and mini fridge.
Details
Reviews
Overall 9.2 Excellent
Based on 3,288 reviews
Wellness Area
9.7
Pool
9.7
Location
9.3
Vibe
9.1
Service
9.0
Comfort
8.6
Room
8.6
Food
8.6
Amenities
8.5
Breakfast
6.9
Bar and Beverages
6.2
WiFi
6.1
Pool
9.7
Location
9.3
Service
8.9
Vibe
8.7
Food
8.6
Comfort
8.5
Room
8.0
Location
9.3
Service
9.2
Room
7.9
10.0 Excellent
Pros: Loved that we had the fast pass included. Was so luxurious and the beds so comfy. Boat ride to parks was so convenient.
Cons:
9.7 Excellent
Pros: Clean, beautifully decorated, boat shuttle from the hotel to the city walk and other places at Universal so there’s no reason or need to have a car
Cons: Bottles of water in the room were $7.50 each if you used them to make the provided tea or coffee. No complimentary shuttle service to/from airport - I paid $30 each way for an Uber.
10.0 Excellent
Pros: PBH was the best choice for our visit to Universal Studios Orlando. The restaurants were great. The one we went to had a musical that was an initiate source of classic italian songs. The room was over the top amazing (we stayed in the presidenta suite). The staff was friendly, accomodating and inviting.
Cons:
9.7 Excellent
Pros: We enjoyed the Club amenities and FastPass access to Universal Studios theme parks
Cons:
8.0 Excellent
Pros: The beds were comfortable, the bathrooms were spacious, and you felt safe.
Cons: I made some recommendations when I made my reservation. We had three rooms and were told we were in the West wing close to the transportation, we ended up on the east wing as far away from the transportation as possible. They didn't do anything to rectify the problem, just told me that it was on the reservation but the rooms were full.
9.7 Excellent
Pros: Great stay with nice beach pool and good restaurants. Early access was unbeatable. Too expensive with extra charge for parking and mini fridge.
Cons:
Universal's Loews Portofino Bay Hotel is a resort in the heart of Orlando, Florida. Visitors get to relax in the elegant hotel rooms with amenities such as 100-percent cotton sheets, complimentary Wi-Fi, a Keurig coffeemaker, a mini fridge, and in-room dining service. There are also luxury suites, including the Despicable Me Kids' Suites that are decorated with Minions and other themed accessories, and the Villa Parlor Suites with a kitchenette and accommodations for up to five guests. The hotel has a wide array of recreational activities, as well as easy access to Universal Studios and discounts. Loews also offers many dining options to choose from. Popular restaurants include Sal's Market Deli, The Thirsty Fish, Bar American, and Bice Ristorante. From burgers and sandwiches, to handmade pizzas and salads, guests have many culinary options to choose from. Quarterly Harbor Nights celebrations are also held at this resort's Harbor Piazza, where adults can enjoy jazz music, appetizers, and delicious wine pairings. Universal's Loews Portofino Bay Hotel offers accommodations for meetings, conferences, banquets, and weddings. The venue consists of over 42,000 square feet of space, as well as modernized A/V services. Guests can also enjoy premium Italian fare through the resort's award-winning catering service. For a relaxing night at the hotel, visitors will love the Mandara Spa, which includes a state-of-the-art fitness center. The spa consists of lounges, 14 treatment rooms, a retail boutique, and a co-ed hydrotherapy pool. The fitness center is also a great option for enjoying a workout, with amenities like treadmills, upright bicycles, stair climbers, and elliptical cross trainers. Universal's Loews Portofino Bay Hotel is an elegant resort that pampers guests with a variety of dining and spa options. With so many things to do, families, couples and other visitors to the area find Loews to be a premium resort choice in Orlando.
Universal’s Loews Royal Pacific Resort offers accommodations that are aimed to please everyone from large families to corporate travelers. Even pets are welcome at this hotel. Guests are allowed to enter attractions such as The Wizarding World of Harry Potter and Universal’s Volcano Bay one hour earlier than paid theme park admission guests. They are also allowed to skip the regular lines at Universal Studios Florida and Universal’s Islands of Adventure, giving everyone more time to enjoy the entertainment. Guests are also offered complimentary transportation to the theme parks and to the Universal CityWalk. Every room in Universal’s Loews Royal Pacific Resort offers a flat-screen television, Keurig single-serve coffee cups, iPod docking stations, and free Wi-Fi. Upgraded rooms include snacks and cocktails in the Royal Club Lounge. Guests can unwind from a long day with a visit to the hot tub and Jacuzzi or take a dip in the indoor or outdoor swimming pool. There is also a fitness center and sauna available at an additional fee. The onsite restaurants at Universal’s Loews Royal Pacific Resort include the Islands Dining Room, which offers both Asian and American cuisine. Universal’s Loews Royal Pacific Resort is less than a mile away from landmarks such as Universal Studios Orlando, Hard Rock Orlando, Shoppers World Shopping Center, and Lost Caverns Adventure Golf. Other popular landmarks with 10 miles include SeaWorld Orlando, Prime Outlets Orlando, Walt Disney World, and Epcot Center. Orlando Executive Airport and Orlando International Airport are both within 10 miles of the hotel.
Overall 9.1 Excellent
Based on 6,854 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
10.0
Pros: The unlimited express passes, convenience, responsive, water taxi service.
Excellent
9.1
Pros: Great location, with included Express Passes. Hotel overall was excellent.
Okay
5.7
Pros: Proximity to park
Friendly and helpful frontline staff
Excellent
9.3
Pros: Our stay was comfortable and the location was great. We were so happy that express passes for the parks were included with our stay -- they made a huge difference.
Good
6.0
Pros: Location is great. Short walk to Universal/City Walk. Staff was helpful. Beautiful hotel lobby and grounds.
Excellent
10.0
Excellent
8.8
Pros: This hotel is super convenient for visiting the universal parks. Your room key is your express pass, which is a huge a bonus. Rooms size was decent and has keurig and mini fridge. Beautiful grounds, nice pool, friendly staff.
Excellent
8.0
Pros: Great location, the staff is fantastic!
Excellent
9.7
Pros: Lobby and Christmas spirit. Orchids and overall ambient . Water taxi not needed to drive and parking. Breakfast service. Exelent dinner at hotel restaurants. Very friendly staff.
Excellent
8.8
Excellent
10.0
Pros: Fortunately we were able to get a last minute reservation which turned out fantastic . Convenient, clean, helpful. Staff was very friendly. Included fast pass definitely compensates. Safety measures taken with hotel key iD's gave further comfort.
Details
Reviews
Overall 9.1 Excellent
Based on 6,854 reviews
Beach
9.9
Location
9.2
Vibe
9.0
Service
9.0
Room
8.5
Amenities
8.4
WiFi
8.0
Wellness Area
7.4
Food
7.1
Breakfast
6.1
Value for money
5.6
Location
9.0
Cleanliness
8.8
Service
8.8
Pool
8.6
Room
8.1
Food
7.0
Breakfast
6.0
Value for money
5.9
Service
9.1
Location
9.1
Vibe
8.7
Cleanliness
8.6
Room
8.1
Comfort
7.5
Food
6.4
Value for money
5.4
10.0 Excellent
Pros: The unlimited express passes, convenience, responsive, water taxi service.
Cons:
9.1 Excellent
Pros: Great location, with included Express Passes. Hotel overall was excellent.
Cons: The rooms needed some maintenance, and I cannot be the first ones to notice it. There was mildew in the shower on the ceiling that needed to be bleached. The shower leaked into the bathroom, because the original construction did not properly angle the tile to make the water drain back into the shower. The sink stopper did not stay plugged. The phone in the room did not work. Again, I cannot be the first person to notice all these. Why have they not been addressed?
5.7 Okay
Pros: Proximity to park
Friendly and helpful frontline staff
Cons: Found out the pool was closed for planned renovations only upon our check in. No previous notice.
Kayak package didn't include park tickets; buying a cheaper package thru Kayak does not include everything that buying through Universal does
TV in room didn't work. Had to complain twice and have twonvisit from engineering. After long day at parks (great days) disappointing to not be able to just relax by pool or in room
9.3 Excellent
Pros: Our stay was comfortable and the location was great. We were so happy that express passes for the parks were included with our stay -- they made a huge difference.
Cons:
6.0 Good
Pros: Location is great. Short walk to Universal/City Walk. Staff was helpful. Beautiful hotel lobby and grounds.
Cons: Room was unimpressive for the price, and not very clean. Found hair in the sheets. Service/food in restaurants was subpar.
10.0 Excellent
Pros:
Cons: Service at the sushi bar very slow
8.8 Excellent
Pros: This hotel is super convenient for visiting the universal parks. Your room key is your express pass, which is a huge a bonus. Rooms size was decent and has keurig and mini fridge. Beautiful grounds, nice pool, friendly staff.
Cons: The beds/pillows are not very comfortable.
While the pool area is nice, I wish there were a second “quiet,” or adult pool with additional hot tub. This hotel certainly caters to families, but not everyone has kids, and something less chaotic for relaxing would have been nice.
8.0 Excellent
Pros: Great location, the staff is fantastic!
Cons: I had a wet spot on my carpet and found a hair on a "clean" towel. I think this was probably because they were so busy due to it being Christmas, because I've stayed here twice before and never experienced issues before. Still disappointing though, for the price you pay to stay here, you don't expect any snags.
9.7 Excellent
Pros: Lobby and Christmas spirit. Orchids and overall ambient . Water taxi not needed to drive and parking. Breakfast service. Exelent dinner at hotel restaurants. Very friendly staff.
Cons: Room gray colors. Like in a funeral home. It may be trendy, but not pleasant at all.Window view from Tower 2 shows a really neclected landscaping, which is incomprehensible in such nice otherwise hotel.
8.8 Excellent
Pros:
Cons: 1,000 rooms hotel , difficult personal service, long phone waiting time for answering by operators, etc
10.0 Excellent
Pros: Fortunately we were able to get a last minute reservation which turned out fantastic . Convenient, clean, helpful. Staff was very friendly. Included fast pass definitely compensates. Safety measures taken with hotel key iD's gave further comfort.
Cons: We really had no complaints. Our visit could not have gone any smoother.
Universal’s Loews Royal Pacific Resort offers accommodations that are aimed to please everyone from large families to corporate travelers. Even pets are welcome at this hotel. Guests are allowed to enter attractions such as The Wizarding World of Harry Potter and Universal’s Volcano Bay one hour earlier than paid theme park admission guests. They are also allowed to skip the regular lines at Universal Studios Florida and Universal’s Islands of Adventure, giving everyone more time to enjoy the entertainment. Guests are also offered complimentary transportation to the theme parks and to the Universal CityWalk. Every room in Universal’s Loews Royal Pacific Resort offers a flat-screen television, Keurig single-serve coffee cups, iPod docking stations, and free Wi-Fi. Upgraded rooms include snacks and cocktails in the Royal Club Lounge. Guests can unwind from a long day with a visit to the hot tub and Jacuzzi or take a dip in the indoor or outdoor swimming pool. There is also a fitness center and sauna available at an additional fee. The onsite restaurants at Universal’s Loews Royal Pacific Resort include the Islands Dining Room, which offers both Asian and American cuisine. Universal’s Loews Royal Pacific Resort is less than a mile away from landmarks such as Universal Studios Orlando, Hard Rock Orlando, Shoppers World Shopping Center, and Lost Caverns Adventure Golf. Other popular landmarks with 10 miles include SeaWorld Orlando, Prime Outlets Orlando, Walt Disney World, and Epcot Center. Orlando Executive Airport and Orlando International Airport are both within 10 miles of the hotel.
A resort oasis one mile from Downtown Disney near Seaworld and Universal with a half-acre lagoon-style pool, slides, water sports and beach. 815 room luxury hotel offers 4 restaurants, 4 lounges, 45 holes of Jack Nicklaus designed golf, Racquet club, health club, 24 foot rock climbing wall and children's facilities.
Overall 9.1 Excellent
Based on 5,633 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
8.8
Excellent
10.0
Pros: The service and the club level.
Excellent
10.0
Pros: This is definitely somewhere you can come
And enjoy a weekend of relaxing family fun!
Excellent
10.0
Pros: The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold.
Excellent
10.0
Pros: When the front desk found out it was our wedding night, they upgraded us for free to a 2-story suite with a outdoor patio at the very top of the hotel. There was a bottle of champagne and a plate of chocolate covered strawberries waiting for us. They were unbelievably nice. Best hotel experience ever!!!
Okay
5.1
Pros: Nothing
Excellent
9.7
Good
7.7
Pros: "On the rocks" was phenomenal.
Good
6.8
Pros: Liked the Lakehouse restaurant and the pool area. Shuttle to parks was good also.
Excellent
10.0
Pros: My family and I had a blast at the Grand Cypress. The grounds are fantastic with plenty to do for all ages.
Excellent
10.0
Pros: Perfect resort. Many things to do for all ages
Okay
5.1
Pros: Room was not ready at 4:00 p.m. check in time. Wasn't ready until about 10:00 p.m.. Housekeeping staff not consistent in cleaning and restocking items in rooms, being I had two rooms. Need to hire better workers
One of the worst Hyatt hotel I stayed at. Very disappointing.
Details
Reviews
Overall 9.1 Excellent
Based on 5,633 reviews
Pool
8.9
Amenities
8.8
Vibe
8.8
Location
8.6
Service
8.5
Breakfast
7.8
WiFi
7.7
Room
7.6
Bar and Beverages
6.5
Comfort
6.4
Cleanliness
6.4
Pool
8.6
Location
8.4
Wellness Area
7.9
Service
7.9
Breakfast
7.6
Food
7.1
Room
6.6
Cleanliness
6.2
Comfort
6.1
Value for money
5.8
Pool
8.9
Service
8.7
Location
8.6
Breakfast
8.0
Room
7.2
Comfort
6.5
Cleanliness
6.1
Value for money
5.9
Service
8.6
Room
6.5
8.8 Excellent
Pros:
Cons: Getting nickel and dimed for parking & breakfast at $25/ each significantly increased the cost of a daily stay. I make over a million $ a year and have been to the hotel several times, but the silly expensiveness makes me sure to avoid another stay.
10.0 Excellent
Pros: The service and the club level.
Cons: Could've stayed in a bigger room.
10.0 Excellent
Pros: This is definitely somewhere you can come
And enjoy a weekend of relaxing family fun!
Cons:
10.0 Excellent
Pros: The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold.
Cons: $17 parking.
10.0 Excellent
Pros: When the front desk found out it was our wedding night, they upgraded us for free to a 2-story suite with a outdoor patio at the very top of the hotel. There was a bottle of champagne and a plate of chocolate covered strawberries waiting for us. They were unbelievably nice. Best hotel experience ever!!!
Cons:
5.1 Okay
Pros: Nothing
Cons: Room not ready at check in time
Housekeeping not doing their job, need to hire and fire.
No water bottles one day, no shower rug,
This is the worst Hyatt I have ever stayed at.
9.7 Excellent
Pros:
Cons: The bar near the lobby was open to the pool guests, so all night families were walking through the dining area, specifically the door closest to the bar, while people were dining and it was distracting, and very loud. Perhaps the door nearest the bar should be locked. There were at least 2 to 3 other entrances to the lobby/ dining area to be utilized. Otherwise, a great experience!
7.7 Good
Pros: "On the rocks" was phenomenal.
Cons: Screaming children
Game room was lacking
the bed was uncomfortable
6.8 Good
Pros: Liked the Lakehouse restaurant and the pool area. Shuttle to parks was good also.
Cons: Didn't like moving rooms twice during our two week stay. Once for a strange loud tapping noise that would wake us up and the other was when the room was infested with tiny ants. Yuck! Very little care or compensation for our problems. Also had a horrible experience at the spa, which the spa and hotel did nothing about. Went in for a relaxing pedicure and came out with cut toes and paying for "extras" they didn't mention would be extra...like taking off my old polish. Won't go back to that spa again.
10.0 Excellent
Pros: My family and I had a blast at the Grand Cypress. The grounds are fantastic with plenty to do for all ages.
Cons: There was only one person at the front desk when we arrived at 3pm and it took over 15 minutes to tend to the couple in front of us.
10.0 Excellent
Pros: Perfect resort. Many things to do for all ages
Cons:
5.1 Okay
Pros: Room was not ready at 4:00 p.m. check in time. Wasn't ready until about 10:00 p.m.. Housekeeping staff not consistent in cleaning and restocking items in rooms, being I had two rooms. Need to hire better workers
One of the worst Hyatt hotel I stayed at. Very disappointing.
Cons:
A resort oasis one mile from Downtown Disney near Seaworld and Universal with a half-acre lagoon-style pool, slides, water sports and beach. 815 room luxury hotel offers 4 restaurants, 4 lounges, 45 holes of Jack Nicklaus designed golf, Racquet club, health club, 24 foot rock climbing wall and children's facilities.
Plan a luxury getaway to JW Marriott Orlando, Grande Lakes. Our resort, set on 500 lush acres, welcomes Florida travelers with upscale amenities and superb service. Take advantage of our lazy river outdoor pool and Grande Lakes Sports, including a bike trail. Enjoy The Ritz-Carlton Spa® Orlando and the par-72 golf course designed by Greg Norman. The hotel hosts delicious dining options, from casual farm-to-table fare to fine dining. Contemporary rooms and suites offer plush bedding, internet-ready HD TV's, marble bathrooms with oversized tubs, in many cases, private balconies with scenic lakefront or pool views. Suites provide generous living areas, ideal for traveling families. Event planners value our more than 135,000 square feet of sophisticated event space, including elegant ballrooms and inviting outdoor venues, such as Whisper Creek Farm. Our location offers an unparalleled retreat, a short distance and shuttle ride to attractions like Universal Studios Orlando®, SeaWorld® and Walt Disney® World.
Overall 9.1 Excellent
Based on 2,391 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Good
6.5
Pros: Nice hotel for business , adult atmosphere yet obligatory resort fee doesn't make sense
Excellent
8.0
Excellent
10.0
Pros: amazing!!!!
Excellent
9.7
Pros: Hotel and pool with lazy river is amazing.
Good
6.8
Pros: Pool area was great
Excellent
8.0
Pros: If I have children the pool area is safe, accommodating. The JW is located perfectly from the busyness of the Disney area.
Details
Reviews
Overall 9.1 Excellent
Based on 2,391 reviews
Wellness Area
9.5
Amenities
9.2
Pool
9.2
Service
8.7
Location
8.2
Breakfast
8.1
Room
7.9
Food
7.9
WiFi
5.0
Value for money
3.7
Pool
9.3
Service
8.5
Location
8.4
Room
7.5
Service
8.5
Room
7.3
Value for money
3.6
Service
8.6
6.5 Good
Pros: Nice hotel for business , adult atmosphere yet obligatory resort fee doesn't make sense
Cons: delivery charge for room service and a 20% obligatory tip...isn't the tip for the service, which is the delivery. I was charged $8 for tip and delivery of a burger
8.0 Excellent
Pros:
Cons: Wish they included wifi. I really dislike when nice hotels charge extra for something that budget hotels give to all guests.
10.0 Excellent
Pros: amazing!!!!
Cons:
9.7 Excellent
Pros: Hotel and pool with lazy river is amazing.
Cons: $30 resort fee and $21 self parking. No shuttle service to local attractions.
6.8 Good
Pros: Pool area was great
Cons: Parking too far from hotel
Food choices other than hotel restaurants quite a drive to fibd
8.0 Excellent
Pros: If I have children the pool area is safe, accommodating. The JW is located perfectly from the busyness of the Disney area.
Cons: Adult pool area
Plan a luxury getaway to JW Marriott Orlando, Grande Lakes. Our resort, set on 500 lush acres, welcomes Florida travelers with upscale amenities and superb service. Take advantage of our lazy river outdoor pool and Grande Lakes Sports, including a bike trail. Enjoy The Ritz-Carlton Spa® Orlando and the par-72 golf course designed by Greg Norman. The hotel hosts delicious dining options, from casual farm-to-table fare to fine dining. Contemporary rooms and suites offer plush bedding, internet-ready HD TV's, marble bathrooms with oversized tubs, in many cases, private balconies with scenic lakefront or pool views. Suites provide generous living areas, ideal for traveling families. Event planners value our more than 135,000 square feet of sophisticated event space, including elegant ballrooms and inviting outdoor venues, such as Whisper Creek Farm. Our location offers an unparalleled retreat, a short distance and shuttle ride to attractions like Universal Studios Orlando®, SeaWorld® and Walt Disney® World.
Universal's Cabana Bay Beach Resort is a moderately priced hotel and resort located within walking distance of Universal Orlando theme parks and the Universal CityWalk dining and entertainment complex. Standard and suite rooms, a wide range of dining options, and two oversized pools make the Cabana Bay Beach Resort an attraction in and of itself. Ideal for those who want to enjoy the best of Universal Orlando and have some relaxing pool time as well, the 2,200-room Cabana Bay Beach Resort features everything that a family needs to have a vacation that's relaxing and yet thrilling. Guests are treated to complimentary shuttle buses to the parks along with early park admission to The Wizarding World of Harry Potter and some attractions at Universal's Volcano Bay Water Park. The hotel features two oversized pools with a waterslide and lazy river along with an on-site 10-lane bowling alley. The decor at Cabana Bay is a throwback to the 1950s. Glitzy furnishings, pastel tones and plenty of retro kitsch give this resort an atmosphere that makes it feel like a true escape. But, this doesn't mean guests won't enjoy all the amenities and luxuries of the modern day as rooms and suites are complete with flat-screen TVs, free Wi-Fi, coffee makers, and excellent views of the pool or Universal's Volcano Bay. The Cabana Bay Beach Resort provides a wide array of dining options for families and adults. Seven bars and restaurants are located on the property including Starbucks, the classic 50s-style Bayliner Diner, and the Swizzle Lounge cocktail bar. Poolside dining and room service are also available, as is easy access to a number of off-site restaurants within walking distance. Affordable prices, an excellent location, fun-filled attractions, and exclusive Universal Orlando theme park access make Universal's Cabana Bay Beach Resort a great choice for families.
Overall 9.0 Excellent
Based on 18,324 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
- Business
Excellent
9.1
Pros: We really enjoyed the pools, lazy river, movie on the lawn, bowling, and the food. We love it!
Excellent
8.2
Excellent
8.5
Pros: Food court & pool lazy river
Excellent
9.7
Pros: We loved the resort and room decor, cleanliness, friendly staff, fun pool with water slide and lazy river, and the suite was set up perfect for getting ready with three kids (separate shower/toilet/sink and mirror). It was in an excellent location with easy access to the Universal parks. Shuttle was quick and easy. Our teens (18, 17 and 13) LOVED Cabana Bay!
Excellent
10.0
Pros: The atmosphere is exciting!
Excellent
10.0
Pros: Very convenient location with shuttle e bus to the parks. Clean nice room, has everything you need for the stay, yet sleek and affordable. Love the retro look! Cant be happier!
Excellent
9.4
Pros: While not the most elegant place to stay it is a great value if you want to stay on Universal property. Early admission and bus transport to park made All the difference in our Harry Potter experience! And the cafeteria had very well prepared food (and large portions) for breakfast/dinner at a reasonable price. Important for us as my husband has to watch diet due to diabetes.
Mediocre
2.0
Pros: It’s was close to universal
Excellent
10.0
Pros: We will be back! This hotel is really cool and convenient. It was sold out while we were there, but the way it's laid out, it doesn't feel as though there are people everywhere. Lots to do, always clean, shuttle service to the parks was awesome. Truly a great experience!
Excellent
8.0
Pros: Fun theming especially for baby boomers. I would rate the hotel as slightly above a Disney value resort with the theming, facilities and location/ transportation all just a little better.
Excellent
10.0
Pros: Love the fact they have life guards at the lazy river and pools!!!
Good
6.5
Details
Reviews
Overall 9.0 Excellent
Based on 18,324 reviews
Pool
9.2
Vibe
8.8
Location
8.8
Cleanliness
8.5
Service
8.4
Room
7.9
WiFi
7.5
Food
6.9
Value for money
6.5
Comfort
6.2
Breakfast
5.9
Location
9.5
Pool
9.0
Vibe
8.9
Service
8.8
Wellness Area
8.6
Room
7.9
Value for money
7.2
Food
7.1
Comfort
6.6
WiFi
6.1
Breakfast
5.7
Pool
9.4
Service
8.9
Vibe
8.6
Location
8.5
Room
7.1
Value for money
6.6
Comfort
5.7
Breakfast
5.5
Pool
9.3
Location
8.6
Service
8.5
Room
7.2
Food
6.6
Value for money
6.2
Comfort
6.1
Service
7.9
Room
7.2
9.1 Excellent
Pros: We really enjoyed the pools, lazy river, movie on the lawn, bowling, and the food. We love it!
Cons: It's a bit pricey, but not terrible.
8.2 Excellent
Pros:
Cons: Overall this was a great place! I was disappointed that our rooms were not cleaned until 5:00 pm. We came back from the park to take a dip in the pool before dinner and housekeeping was still in our room at 5:00. Very late in my opinion.
8.5 Excellent
Pros: Food court & pool lazy river
Cons: Small rooms
9.7 Excellent
Pros: We loved the resort and room decor, cleanliness, friendly staff, fun pool with water slide and lazy river, and the suite was set up perfect for getting ready with three kids (separate shower/toilet/sink and mirror). It was in an excellent location with easy access to the Universal parks. Shuttle was quick and easy. Our teens (18, 17 and 13) LOVED Cabana Bay!
Cons:
10.0 Excellent
Pros: The atmosphere is exciting!
Cons: There is an extra charge for parking. It would be more convenient to pay one fee. It just seems ridiculous to pay $12 for parking for a $200 room.
10.0 Excellent
Pros: Very convenient location with shuttle e bus to the parks. Clean nice room, has everything you need for the stay, yet sleek and affordable. Love the retro look! Cant be happier!
Cons:
9.4 Excellent
Pros: While not the most elegant place to stay it is a great value if you want to stay on Universal property. Early admission and bus transport to park made All the difference in our Harry Potter experience! And the cafeteria had very well prepared food (and large portions) for breakfast/dinner at a reasonable price. Important for us as my husband has to watch diet due to diabetes.
Cons:
2.0 Mediocre
Pros: It’s was close to universal
Cons: They put us in the wrong room when we asked and paid for a room with a view of Volcano Bay. Then we moved to another room and the TV was broken. We called them several times but the TV remained broken. The place has no proper restaurants. Only a diner/supermarket kids place. We were very dissatisfied
10.0 Excellent
Pros: We will be back! This hotel is really cool and convenient. It was sold out while we were there, but the way it's laid out, it doesn't feel as though there are people everywhere. Lots to do, always clean, shuttle service to the parks was awesome. Truly a great experience!
Cons:
8.0 Excellent
Pros: Fun theming especially for baby boomers. I would rate the hotel as slightly above a Disney value resort with the theming, facilities and location/ transportation all just a little better.
Cons: The location is not very convient to the parks and transportation was good but like any bus system there was a wait. With such high traffic roads I can see why walking is not a good option. All in all if staying in site again I would make a different choice.
10.0 Excellent
Pros: Love the fact they have life guards at the lazy river and pools!!!
Cons:
6.5 Good
Pros:
Cons: We went to breakfast and talked with friends until 12:30 or 1:00 and were charged a second day for parking!!!!!!!!!
Universal's Cabana Bay Beach Resort is a moderately priced hotel and resort located within walking distance of Universal Orlando theme parks and the Universal CityWalk dining and entertainment complex. Standard and suite rooms, a wide range of dining options, and two oversized pools make the Cabana Bay Beach Resort an attraction in and of itself. Ideal for those who want to enjoy the best of Universal Orlando and have some relaxing pool time as well, the 2,200-room Cabana Bay Beach Resort features everything that a family needs to have a vacation that's relaxing and yet thrilling. Guests are treated to complimentary shuttle buses to the parks along with early park admission to The Wizarding World of Harry Potter and some attractions at Universal's Volcano Bay Water Park. The hotel features two oversized pools with a waterslide and lazy river along with an on-site 10-lane bowling alley. The decor at Cabana Bay is a throwback to the 1950s. Glitzy furnishings, pastel tones and plenty of retro kitsch give this resort an atmosphere that makes it feel like a true escape. But, this doesn't mean guests won't enjoy all the amenities and luxuries of the modern day as rooms and suites are complete with flat-screen TVs, free Wi-Fi, coffee makers, and excellent views of the pool or Universal's Volcano Bay. The Cabana Bay Beach Resort provides a wide array of dining options for families and adults. Seven bars and restaurants are located on the property including Starbucks, the classic 50s-style Bayliner Diner, and the Swizzle Lounge cocktail bar. Poolside dining and room service are also available, as is easy access to a number of off-site restaurants within walking distance. Affordable prices, an excellent location, fun-filled attractions, and exclusive Universal Orlando theme park access make Universal's Cabana Bay Beach Resort a great choice for families.
The Hyatt Regency Orlando is a custom-built Orlando destination catering to the meetings and conventions industry nationwide. The hotel is a masterpiece of contemporary design and luxurious decor and furnishings. Our luxury accommodations match world-class lodging with a convenient setting. Conveniently located in the midst of the 7 million square foot Orange County Convention Center and the only hotel located across the street from the centers main entrance.
Overall 9.0 Excellent
Based on 7,869 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
9.4
Pros: I believe her name was angelica at the front desk she was so knowledgable and extremely kind! Made checking in easy and painless.
Excellent
8.2
Pros: LOVE the location! Can't beat the ease of going to the OCCC from the hotel. It's the main reason I choose to pay this price.
Hyatt Staff are most accommodating! They address any complaint immediately and they put up with so much nonsense from crazy tenants from one convention to the next.
My kids LOVE the pool! They went every day until it would rain.
Excellent
8.0
Pros: The different amenities that it offers
Excellent
9.7
Pros: Location, Bars, Food, Style
Excellent
9.7
Excellent
10.0
Pros: When you pull up and you are met by friendly , smiling valet and that IS the tone for your whole stay. So it's an ease at checking in, perfect room , and no hearing your neighbors. Plus close to everything on international drive.
Excellent
10.0
Pros: The location is near everything you could imagine.
Excellent
8.2
Excellent
10.0
Pros: Beautiful hotel inside and out with great views
Excellent
9.7
Pros: The staff was very nice and attentive. The hotel and room were very clean. The property was very nice.
Excellent
9.1
Pros: Clean, comfortable and fantastic diner open at 1:45 am
Excellent
9.7
Pros: That hotel is definitely a good choice while staying in Orlando for a few days.
Details
Reviews
Overall 9.0 Excellent
Based on 7,869 reviews
Wellness Area
9.3
Pool
9.2
Service
8.9
Vibe
8.8
Room
8.4
Location
8.3
Breakfast
6.8
WiFi
6.7
Value for money
4.1
Pool
9.0
Service
8.7
Location
8.6
Comfort
7.9
Room
7.6
Breakfast
7.0
Cleanliness
6.9
Value for money
4.6
Pool
9.2
Service
8.8
Location
8.2
Vibe
8.1
Room
7.9
Value for money
4.3
Service
8.9
Location
8.5
Comfort
8.3
Vibe
8.2
Room
8.1
Value for money
4.0
Service
8.5
Location
8.4
Room
8.0
Cleanliness
7.5
Value for money
4.3
9.4 Excellent
Pros: I believe her name was angelica at the front desk she was so knowledgable and extremely kind! Made checking in easy and painless.
Cons: The resort few that was not mentioned in the third party booking. Which the staff advised to book through the hotel next time.
8.2 Excellent
Pros: LOVE the location! Can't beat the ease of going to the OCCC from the hotel. It's the main reason I choose to pay this price.
Hyatt Staff are most accommodating! They address any complaint immediately and they put up with so much nonsense from crazy tenants from one convention to the next.
My kids LOVE the pool! They went every day until it would rain.
Cons: Our bathroom need more TLC. The shower curtain was musty (need to be changed our), but we were too busy to stop and complain about it. I'm sure they would have taken care of it right away.
Our tub needed to be drained. Every time we showered, water came up to our ankles and took forever to go down. Again, we were in and out so much, no time to stop and whine about it.
Overnight parking fee was outrageous, but whatever. I think it's ridiculous to charge hote guests to park.
8.0 Excellent
Pros: The different amenities that it offers
Cons:
9.7 Excellent
Pros: Location, Bars, Food, Style
Cons: 20 resort fee a day a bit pricey
9.7 Excellent
Pros:
Cons: That my cc was charged three times for a one. Over aau
10.0 Excellent
Pros: When you pull up and you are met by friendly , smiling valet and that IS the tone for your whole stay. So it's an ease at checking in, perfect room , and no hearing your neighbors. Plus close to everything on international drive.
Cons: A very minor issue with the television but we weren't there to watch TV.
10.0 Excellent
Pros: The location is near everything you could imagine.
Cons:
8.2 Excellent
Pros:
Cons: I didn't like the resort fee as we weren't informed about it when we booked.
10.0 Excellent
Pros: Beautiful hotel inside and out with great views
Cons:
9.7 Excellent
Pros: The staff was very nice and attentive. The hotel and room were very clean. The property was very nice.
Cons: $20 per night self parking is a bit much if you ask me. self parking should be included already considering the already somewhat generous price range and if not included well at least a bit cheaper
9.1 Excellent
Pros: Clean, comfortable and fantastic diner open at 1:45 am
Cons: Cosr
9.7 Excellent
Pros: That hotel is definitely a good choice while staying in Orlando for a few days.
Cons: Not many restaurants around the hotel.
The Hyatt Regency Orlando is a custom-built Orlando destination catering to the meetings and conventions industry nationwide. The hotel is a masterpiece of contemporary design and luxurious decor and furnishings. Our luxury accommodations match world-class lodging with a convenient setting. Conveniently located in the midst of the 7 million square foot Orange County Convention Center and the only hotel located across the street from the centers main entrance.
Universal's Hard Rock Hotel is family friendly and located in the heart of Universal Studios in Orlando, Florida. It offers an impressive list of amenities for both kids and adults alike. For kids, there is Camp Lil' Rock, a supervised activity center designed to give parents a break and children a day they won't forget. There is also a 12,000-foot pool area which features an underwater sound system, a 260-foot slide, a sand beach, and an interactive fountain. For adults, there is the Mandara Spa, which offers services like body and salon treatments, as well as massages. Universal's Hard Rock Hotel features a number of theme park benefits, including early park admission to The Wizarding World of Harry Potter, complimentary water taxis along picturesque waterways, and a wake-up call from popular Universal Orlando theme park characters and rock stars. Guests can also get priority seating at select restaurants at both theme parks, and preferred tee times along with complimentary transportation to Grand Cypress Golf Club. It offers a wide assortment of restaurants, bars, and lounges to suit every palate. Some of the most popular options include The Beachclub, The Kitchen, Palm Restaurant, Emack and Bolio's Marketplace, the Velvet Bar, and of course the famous Hard Rock Cafe. Universal's Hard Rock Hotel is also located close to some of Orlando's best nightclubs and entertainment venues. The area is home to Wine Riffs, Velvet Unplugged, the Universal Catwalk, and the Blue Man Group.
Overall 9.0 Excellent
Based on 4,191 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
8.5
Pros: music
Excellent
10.0
Pros: We loved everything about it. Rooms were spacious and very clean. It was so close to the parks.
Excellent
9.7
Pros: The room and property were great!
Love the décor and details at the hotel. My puppy, who came along for the trip received a welcome bag which included a very cute Hard Rock dog bowl.
We would have loved to stay there more days since it was so comfortable and felt safe. The ease of getting to City Walk be that by boat, or walking was awesome! Also, for being guests at the hotel, we received complimentary Express Pass to both Island of Adventure and Universal. That was neat!
Good
6.2
Okay
4.0
Pros: Friendly people
Details
Reviews
Overall 9.0 Excellent
Based on 4,191 reviews
Location
9.1
Pool
8.4
Service
8.3
Room
7.9
Comfort
7.6
WiFi
7.5
Food
7.0
Cleanliness
6.7
Bar and Beverages
6.5
Breakfast
5.8
Wellness Area
5.4
Value for money
4.6
Location
9.2
Pool
8.6
Service
8.5
Room
7.3
Food
7.0
Breakfast
5.5
Value for money
4.4
Location
9.3
Service
8.4
Vibe
8.2
Comfort
8.0
Room
7.8
Food
7.3
Cleanliness
6.9
8.5 Excellent
Pros: music
Cons:
10.0 Excellent
Pros: We loved everything about it. Rooms were spacious and very clean. It was so close to the parks.
Cons: The hotel restaurant the kitchen had very slow service. That could be because we were a party of 9 though. Food was very good though.
9.7 Excellent
Pros: The room and property were great!
Love the décor and details at the hotel. My puppy, who came along for the trip received a welcome bag which included a very cute Hard Rock dog bowl.
We would have loved to stay there more days since it was so comfortable and felt safe. The ease of getting to City Walk be that by boat, or walking was awesome! Also, for being guests at the hotel, we received complimentary Express Pass to both Island of Adventure and Universal. That was neat!
Cons: The only bad thing was Housekeeping...timing housekeeping to clean the room so it wouldn't cause a scene (barking, making the dog nervous) with our puppy was rough. We had come back from the parks and would wait up to 2 hours before we left for dinner. I called housekeeping to come in and clean the room, telling them that I will be out within the next 2 hours, so if they could send someone ASAP so we are with the puppy be that in the room or outside of it (the puppy would stay in the room while we would be out on dinner). No one ever came to turn our room over and we called front desk several times and waited the 2 hours. I guess housekeeping was MIA. So during our stay, we never got fresh towels and our beds was never made.
Things could be worse though.
6.2 Good
Pros:
Cons: There was a mildew smell in our room. I was walking around barefoot and there were several large wet spots on the carpet. Really gross. So that explained the smell. We were in too big of a rush to get to our event to be able to request a different room.
4.0 Okay
Pros: Friendly people
Cons:
Universal's Hard Rock Hotel is family friendly and located in the heart of Universal Studios in Orlando, Florida. It offers an impressive list of amenities for both kids and adults alike. For kids, there is Camp Lil' Rock, a supervised activity center designed to give parents a break and children a day they won't forget. There is also a 12,000-foot pool area which features an underwater sound system, a 260-foot slide, a sand beach, and an interactive fountain. For adults, there is the Mandara Spa, which offers services like body and salon treatments, as well as massages. Universal's Hard Rock Hotel features a number of theme park benefits, including early park admission to The Wizarding World of Harry Potter, complimentary water taxis along picturesque waterways, and a wake-up call from popular Universal Orlando theme park characters and rock stars. Guests can also get priority seating at select restaurants at both theme parks, and preferred tee times along with complimentary transportation to Grand Cypress Golf Club. It offers a wide assortment of restaurants, bars, and lounges to suit every palate. Some of the most popular options include The Beachclub, The Kitchen, Palm Restaurant, Emack and Bolio's Marketplace, the Velvet Bar, and of course the famous Hard Rock Cafe. Universal's Hard Rock Hotel is also located close to some of Orlando's best nightclubs and entertainment venues. The area is home to Wine Riffs, Velvet Unplugged, the Universal Catwalk, and the Blue Man Group.
Daily Resort Charge will be added to the room rate and includes: Premium WiFi; two welcome drinks; access to Spa and Fitness Center; bicycle rental; access to Golf Club practice facilities; complimentary golf club rental after 2pm; 10% off Spa services and pool cabana rentals; local/toll free calls Waldorf Astoria® Orlando is an elegant oasis of contemporary luxury nestled in a peaceful 482-acre nature preserve and conveniently surrounded by Walt Disney World® Theme Parks. This luxurious hotel offers guests an ambiance of stylish sophistication replete with celebrated amenities and impeccable personalized service. An artful blend of comfort and modern elegance, Waldorf Astoria Orlando has redefined the vacation experience. The resort offers a plethora of recreational activities perfect for enjoying and relaxation. Enjoy a round of golf on our Rees Jones-designed Waldorf Astoria® Golf Club; rejuvenate in our luxurious Waldorf Astoria® Spa; or take a refreshing swim in our pools and discover the ultimate escape in a private cabana. The resort’s dining experiences are unparalleled featuring world-class dining with twelve restaurant and lounges, including the famed Bull & Bear®. Guests of Waldorf Astoria Orlando are invited to enjoy the facilities and amenities of the adjacent Hilton Orlando Bonnet Creek including their award-winning 3-acre lazy river pool with water slide. Waldorf Astoria Orlando features 498 stylish guest rooms and suites, featuring Italian marble bathrooms, high-definition 42-inch LCD televisions, Blu-ray player with DVD/CD/MP3 capabilities, safes suitable for laptops, twice-daily housekeeping and complimentary luxury transportation to the Walt Disney World® Theme Parks.
Overall 9.0 Excellent
Based on 1,814 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
9.4
Pros: Nice room, very friendly and helpful staff!
Excellent
10.0
Pros: The hotel was clean, beautiful, perfectly located and top notch in every possible way. The only thing that out shined the hotel amenities was the staff. The staff went above and beyond to make our vacation special. The staff always greeted me by name from the first day I arrived. I also want to thank Steve (bell hop) for providing exceptional service and making me and my daughter feel like we were the only guests staying at the hotel. I can't say thank you enough. Rachel (server) was another wonderful staff person who went out of her way to make us feel like special guests. Thank you for helping create a lasting memory of a wonderful vacation!
Okay
5.6
Pros: Leaving!
Excellent
10.0
Pros: Would stay there again if Not staying at a Disney resort hotel
Excellent
8.8
Pros: Great rooms, fantastic bathrooms, quiet. This hotel really makes it obvious that the Grand Floridian is overdue for a tear down and rebuild. However, we will continue to stay at the Grand Floridian over this superior in many ways Hotel simply because the former is on Disney Property and while this hotel is nearby with shuttle service provided, it does take some time to get to the parks.
Excellent
8.2
Pros: The hotel was beautiful, inside and out. The staff were nice. Our room was very neat when we arrived.
Excellent
10.0
Pros: stay. Outstanding service; great facility; perfect location! No issues whatsoever.
Excellent
9.1
Pros: I fell in love of the landscape., so lovely..
Excellent
9.1
Pros: Very clean hotel, excellent and friendly staff. Overall great experience. Close to Disney.
Excellent
10.0
Pros: Very friendly staff, enjoyed restaurant options both at Waldorf and Hilton next door (also liked the golf cart to taxi us back and forth). The pool was amazing- attentive staff, family friendly, very relaxing/luxurious.
Details
Reviews
Overall 9.0 Excellent
Based on 1,814 reviews
Wellness Area
9.2
Amenities
9.2
Pool
8.9
Vibe
8.8
Service
8.8
Location
8.2
Room
7.9
Food
7.6
Bar and Beverages
7.4
Breakfast
7.2
WiFi
4.3
Value for money
3.8
Amenities
9.2
Service
8.4
Location
8.0
Breakfast
7.5
Room
7.3
Food
7.3
Cleanliness
7.0
Value for money
4.1
Service
8.9
Vibe
8.5
Location
8.2
Room
7.3
Cleanliness
7.3
Food
7.2
Comfort
7.2
Value for money
3.6
9.4 Excellent
Pros: Nice room, very friendly and helpful staff!
Cons: The shower leaked and it's not a cheap hotel
10.0 Excellent
Pros: The hotel was clean, beautiful, perfectly located and top notch in every possible way. The only thing that out shined the hotel amenities was the staff. The staff went above and beyond to make our vacation special. The staff always greeted me by name from the first day I arrived. I also want to thank Steve (bell hop) for providing exceptional service and making me and my daughter feel like we were the only guests staying at the hotel. I can't say thank you enough. Rachel (server) was another wonderful staff person who went out of her way to make us feel like special guests. Thank you for helping create a lasting memory of a wonderful vacation!
Cons:
5.6 Okay
Pros: Leaving!
Cons: Don't Stay! Not much class just a dirty standard room you can get just about anywhere for much less and still be around Disney property. Oh and the beds are a joke... Worst Mattress Award. Over priced parking and was told that is a major hike to self parking (which is $10 less) but it is in fact about 5 minutes to the front doors. If you are hoping to stay in class you might want to consider the Hilton that is attached for a better stay (I was they last year). I would rate Waldorf Astoria a standard 3 Star Hotel.
10.0 Excellent
Pros: Would stay there again if Not staying at a Disney resort hotel
Cons:
8.8 Excellent
Pros: Great rooms, fantastic bathrooms, quiet. This hotel really makes it obvious that the Grand Floridian is overdue for a tear down and rebuild. However, we will continue to stay at the Grand Floridian over this superior in many ways Hotel simply because the former is on Disney Property and while this hotel is nearby with shuttle service provided, it does take some time to get to the parks.
Cons: Valet service was very slow. We called down 25 minutes prior to our first departure (15 minutes was suggested) and ended up waiting another 15 minutes for them to find our vehicle. The head valet was apologetic, but the next morning it took another ten minutes to obtain our car.
8.2 Excellent
Pros: The hotel was beautiful, inside and out. The staff were nice. Our room was very neat when we arrived.
Cons: The A/C in our room was set to 65 the entire stay and the coldest it got down to was 74. Something is obviously wrong with the A/C. Not all the channels on the TV were watchable. The HBO channels said "no signal". The parking situation is a joke. You have two choices: pay $30 for valet parking or self park for $20. Those are your only two choices. They then add on a $30 resort fee. Also plan on paying for EVERYTHING!!!!! I went down to the lobby to get a cup of coffee and was told a CUP of coffee was $6!!!!!!! I'm sure there are other extra charges that I just didn't see but either way, the ones I listed were enough to annoy me.
10.0 Excellent
Pros: stay. Outstanding service; great facility; perfect location! No issues whatsoever.
Cons:
9.1 Excellent
Pros: I fell in love of the landscape., so lovely..
Cons: Maybe a twist in the interior design. A little bit more contemporary.
9.1 Excellent
Pros: Very clean hotel, excellent and friendly staff. Overall great experience. Close to Disney.
Cons: Price
10.0 Excellent
Pros: Very friendly staff, enjoyed restaurant options both at Waldorf and Hilton next door (also liked the golf cart to taxi us back and forth). The pool was amazing- attentive staff, family friendly, very relaxing/luxurious.
Cons:
Daily Resort Charge will be added to the room rate and includes: Premium WiFi; two welcome drinks; access to Spa and Fitness Center; bicycle rental; access to Golf Club practice facilities; complimentary golf club rental after 2pm; 10% off Spa services and pool cabana rentals; local/toll free calls Waldorf Astoria® Orlando is an elegant oasis of contemporary luxury nestled in a peaceful 482-acre nature preserve and conveniently surrounded by Walt Disney World® Theme Parks. This luxurious hotel offers guests an ambiance of stylish sophistication replete with celebrated amenities and impeccable personalized service. An artful blend of comfort and modern elegance, Waldorf Astoria Orlando has redefined the vacation experience. The resort offers a plethora of recreational activities perfect for enjoying and relaxation. Enjoy a round of golf on our Rees Jones-designed Waldorf Astoria® Golf Club; rejuvenate in our luxurious Waldorf Astoria® Spa; or take a refreshing swim in our pools and discover the ultimate escape in a private cabana. The resort’s dining experiences are unparalleled featuring world-class dining with twelve restaurant and lounges, including the famed Bull & Bear®. Guests of Waldorf Astoria Orlando are invited to enjoy the facilities and amenities of the adjacent Hilton Orlando Bonnet Creek including their award-winning 3-acre lazy river pool with water slide. Waldorf Astoria Orlando features 498 stylish guest rooms and suites, featuring Italian marble bathrooms, high-definition 42-inch LCD televisions, Blu-ray player with DVD/CD/MP3 capabilities, safes suitable for laptops, twice-daily housekeeping and complimentary luxury transportation to the Walt Disney World® Theme Parks.
When you stay at Grande Villas Resort by Diamond Resorts in Orlando, you'll be in the suburbs, within a 10-minute drive of Walt Disney World® area and Discovery Cove. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
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Overall 8.9 Excellent
Based on 3,832 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Good
6.5
Excellent
9.4
Pros: Great location and fun for families. Great resort activities for kids. Pools were just right.
Excellent
10.0
Pros: very clean and accommodating. There was nothing lacking.
Excellent
10.0
Pros: I had the best time with my boyfriend. We went to all the pools and loved our villa!!!
Excellent
9.4
Pros: Great price, room is perfect equipped with kitchen,huge bathroom and more.
Excellent
10.0
Pros: I loved the 2 bedroom suite. My 17 yr old daughter loved her privacy as well as her own bathroom. It was like being at home. Extremely comfortable, clean and very relaxing.
Good
7.1
Pros: The room.
Excellent
10.0
Pros: This hotel was great! We arrived a bit earlier than the 4pm check in but had no issues getting a key and the room was ready. I was expecting one standard room but it was actually a suite with a full kitchen, living room, bed room, and huge bathroom with a big bathtub. The room was clean, modern and comfortable. Only noise I heard was some loud people walking through the hallway briefly in the morning. We didn't have a chance to check out any of the property amenities (one night stay) but I would like to stay here again in the future and see everything. My only issue was the kayak price was $71 but after all the taxes and fees it was $88. Upon arrival the hotel put a $100 hold on my card and charged an additional $11.25 as the resort fee. The hold was returned immediately to my card after checkout. I guess this probably happens at most hotels, I just wasn't expecting it but I would definitely stay here again! Btw we were not hassled to buy a time share (it was never even mentioned although I suspect that's what the blinking message on the room phone was about) and they gave us a coupon for a free photo book to create.
Excellent
8.8
Pros: The kichinette was very well stocked. There were lots of extra towels in the room and a free washer and dryer to use.
Excellent
10.0
Pros: Would definately come back for a stay-cation. Kitchen very accommodating for preparing meals. Pools very welcoming to relax by. Loved the hour after hour of outdoor activities offered to kids/teens.
Excellent
10.0
Pros: We had plenty of room with a 2 bedroom. It offered a great kitchen, large living room, and 2 great bedrooms and bathrooms.
Excellent
8.5
Pros: Very good resort. Friendly and engaging staff.
Details
Reviews
Overall 8.9 Excellent
Based on 3,832 reviews
Location
9.3
Wellness Area
9.1
Pool
9.1
Value for money
8.9
Cleanliness
8.5
Room
8.3
Service
8.3
WiFi
7.5
Comfort
7.4
Breakfast
6.3
Location
9.3
Pool
9.2
Value for money
9.1
Cleanliness
8.7
Room
8.6
Service
8.0
Comfort
7.3
WiFi
6.1
Location
9.5
Value for money
9.1
Service
8.4
Cleanliness
8.2
Room
8.0
Amenities
7.9
Comfort
7.5
Service
8.4
Room
7.8
6.5 Good
Pros:
Cons: It was a time share or something. Kept trying to get me to come to a presentation for membership. Wasn't aware of this before booking.
9.4 Excellent
Pros: Great location and fun for families. Great resort activities for kids. Pools were just right.
Cons: Parking was hard to find after dinner time
10.0 Excellent
Pros: very clean and accommodating. There was nothing lacking.
Cons: I went to pay for the special 12 mouth deal 5 nights at any participating resort, but it could not be done. I was promised a call back after a couple of hours, but that never happened. At check out I advised of the issue and was assured that I would get a call back but have not at this time.
10.0 Excellent
Pros: I had the best time with my boyfriend. We went to all the pools and loved our villa!!!
Cons:
9.4 Excellent
Pros: Great price, room is perfect equipped with kitchen,huge bathroom and more.
Cons: The gym is small but not terrible.Hidden fees at check in we weren't told about through kayak.
10.0 Excellent
Pros: I loved the 2 bedroom suite. My 17 yr old daughter loved her privacy as well as her own bathroom. It was like being at home. Extremely comfortable, clean and very relaxing.
Cons:
7.1 Good
Pros: The room.
Cons: The deception by the staff.
10.0 Excellent
Pros: This hotel was great! We arrived a bit earlier than the 4pm check in but had no issues getting a key and the room was ready. I was expecting one standard room but it was actually a suite with a full kitchen, living room, bed room, and huge bathroom with a big bathtub. The room was clean, modern and comfortable. Only noise I heard was some loud people walking through the hallway briefly in the morning. We didn't have a chance to check out any of the property amenities (one night stay) but I would like to stay here again in the future and see everything. My only issue was the kayak price was $71 but after all the taxes and fees it was $88. Upon arrival the hotel put a $100 hold on my card and charged an additional $11.25 as the resort fee. The hold was returned immediately to my card after checkout. I guess this probably happens at most hotels, I just wasn't expecting it but I would definitely stay here again! Btw we were not hassled to buy a time share (it was never even mentioned although I suspect that's what the blinking message on the room phone was about) and they gave us a coupon for a free photo book to create.
Cons:
8.8 Excellent
Pros: The kichinette was very well stocked. There were lots of extra towels in the room and a free washer and dryer to use.
Cons: I could hear people in the other room when they were being loud and no free wifi.
10.0 Excellent
Pros: Would definately come back for a stay-cation. Kitchen very accommodating for preparing meals. Pools very welcoming to relax by. Loved the hour after hour of outdoor activities offered to kids/teens.
Cons:
10.0 Excellent
Pros: We had plenty of room with a 2 bedroom. It offered a great kitchen, large living room, and 2 great bedrooms and bathrooms.
Cons:
8.5 Excellent
Pros: Very good resort. Friendly and engaging staff.
Cons: What we didn't like was the Internet access. Paying $5/day for a very weak connection was a bit aggravating.
When you stay at Grande Villas Resort by Diamond Resorts in Orlando, you'll be in the suburbs, within a 10-minute drive of Walt Disney World® area and Discovery Cove. Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
With a stay at Rosen Centre Hotel in Orlando, you'll be a 3-minute drive from Orange County Convention Center and 7 minutes from Discovery Cove. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Orlando? This resort has facilities measuring 150000 square feet (13935 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8.9 Excellent
Based on 3,796 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location, price, the dining options, pool, room.
Excellent
10.0
Pros: Everything
Good
7.4
Pros: Comfort of bed,cleanliness of room, view of sea world
Excellent
10.0
Pros: It was more than I could even ask for! I will definitely be coming back!
Excellent
10.0
Pros: Clean, friendly service, quick check in & was not stingy with the towels
Excellent
10.0
Pros: Hotel was clean, staff was friendly, and beds were very cozy! It was convenient to stay there because of the skybridge to the convention center.
Excellent
10.0
Pros: I loved everything about this hotel very clean and elegant the rooms are fresh smelling valet was great all around thumbs up GREAT PLACE!!!!
Excellent
10.0
Pros: Over the years, I have stayed at Rosen Centre many times and enjoy all the lobby options (restaurants, tapas bar, spa, coffee bar, sundry shop, bars, etc.) plus they have a massive amount of large meeting rooms. Great staff!
Okay
4.8
Pros: The room was clean and the bed was comfortable but no better then any of their competition.
Excellent
10.0
Pros: Clean room great pool excellent condition.
Okay
4.5
Pros: They charged me $15 to use their in house tiny gym, their website does not mention such charge for using the gym. Very deceptive, felt like I was taken advantage of
I have stayed in hotels from.2 to 5 stars and none charge to use their in house gym.
Excellent
10.0
Pros: We stayed in this hotel for 5 nights, and the we liked it. The room was extremely clean with new modern furniture. The services were outstanding.
Details
Reviews
Overall 8.9 Excellent
Based on 3,796 reviews
Pool
9.4
Cleanliness
9.2
Room
8.2
Service
8.2
Location
8.2
WiFi
6.9
Wellness Area
6.5
Breakfast
6.0
Pool
9.4
Cleanliness
9.2
Service
8.0
Location
8.0
Room
7.5
Comfort
6.3
Value for money
5.7
Breakfast
5.7
Pool
9.5
Cleanliness
9.1
Service
7.8
Location
7.8
Room
7.5
Comfort
6.7
Value for money
5.4
Location
8.3
Service
7.7
Food
7.2
Room
7.1
Vibe
6.9
Comfort
6.6
Cleanliness
9.1
Service
8.3
Room
7.9
Location
7.8
Comfort
7.4
Value for money
4.9
10.0 Excellent
Pros: Location, price, the dining options, pool, room.
Cons:
10.0 Excellent
Pros: Everything
Cons: Bed was to firm for me.
7.4 Good
Pros: Comfort of bed,cleanliness of room, view of sea world
Cons: The parking fee, how far you have to walk to the parking garage!!! They need golf carts to escort people to long of walk!!! Way to long!!!
10.0 Excellent
Pros: It was more than I could even ask for! I will definitely be coming back!
Cons:
10.0 Excellent
Pros: Clean, friendly service, quick check in & was not stingy with the towels
Cons: Remember you have to pay for parking
10.0 Excellent
Pros: Hotel was clean, staff was friendly, and beds were very cozy! It was convenient to stay there because of the skybridge to the convention center.
Cons:
10.0 Excellent
Pros: I loved everything about this hotel very clean and elegant the rooms are fresh smelling valet was great all around thumbs up GREAT PLACE!!!!
Cons: Food was great at Harry's restaurant but the portion was very small
10.0 Excellent
Pros: Over the years, I have stayed at Rosen Centre many times and enjoy all the lobby options (restaurants, tapas bar, spa, coffee bar, sundry shop, bars, etc.) plus they have a massive amount of large meeting rooms. Great staff!
Cons:
4.8 Okay
Pros: The room was clean and the bed was comfortable but no better then any of their competition.
Cons: Their first mistake was they messed up my reservation. I was booked for two days yet they only had me in their system for one day even though I was prepaid. When I told them at the front desk they did nothing about it. Instead they told me to call a reservations number. I felt that they should have taken ownership of the problem. On top of that I had reserved a VIP room that was supposed to include an upgraded room, breakfast, and complimentary hors d'oeuvres. I didn't receive that at the hotel refuse to do anything about it. If that wasn't enough it amazes me that hotels of that caliber charge for everything. You have a car to park it's $23 per day. If they received mail for you they charge by the pound. Need a document printed? This will cost you at least a dollar a page. There are fees and service charges for room service and just about everything that you could ask for. Many of their competition do not charge these ridiculous fees and often have complimentary Business Services. I'm not sure what their target market is but I personally would not visit them again. In Orlando there are far too many better choices.
10.0 Excellent
Pros: Clean room great pool excellent condition.
Cons: Sushi place poor customer service. We waited 45 minutes for a single order of vegan sushi. Rude hostess no other customers were present why so long .
4.5 Okay
Pros: They charged me $15 to use their in house tiny gym, their website does not mention such charge for using the gym. Very deceptive, felt like I was taken advantage of
I have stayed in hotels from.2 to 5 stars and none charge to use their in house gym.
Cons:
10.0 Excellent
Pros: We stayed in this hotel for 5 nights, and the we liked it. The room was extremely clean with new modern furniture. The services were outstanding.
Cons:
With a stay at Rosen Centre Hotel in Orlando, you'll be a 3-minute drive from Orange County Convention Center and 7 minutes from Discovery Cove. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Orlando? This resort has facilities measuring 150000 square feet (13935 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Daily Resort Charge will be added to the room rate and includes: Premium WiFi; Kids Meal Deals(12&under)50% off breakfast buffet & free dinner at Harvest Bistro; 2 bottles water daily; access to Fitness Center & Golf practice facility; free club rental after 2pm; 10% off Spa; local/toll free calls Hilton Orlando Bonnet Creek offers the best of both worlds: a convenient location surrounded by Walt Disney World® Resort and the peaceful serenity of the surrounding 482-acre nature preserve. With 1,001 spacious and elegantly appointed guest rooms and an array of family activities and premium amenities, this resort is certain to make your visit to Orlando a treasured memory. The heart of the resort is the award-winning 3-acre lazy river pool with water slide. Relax amid lush tropical landscaping and crystal clear water sparkling in the Florida sun, and enjoy daily poolside activities and luxurious cabanas! Hilton Orlando Bonnet Creek offers complimentary transportation to Disney Theme Parks. The resort also features world-class dining with nearly twelve restaurant and lounges including the acclaimed La Luce inspired by renowned celebrity chef Donna Scala. Plus, Kids Eat Free for breakfast and dinner at Harvest Bistro as part of the daily Resort Charge. Guests of Hilton Orlando Bonnet Creek are invited to enjoy the facilities and amenities of the adjacent Waldorf Astoria Orlando including the Rees Jones-designed championship golf course, Waldorf Astoria Spa, and access to the WA Kids Club. When it comes to impeccable service, Hilton Orlando Bonnet Creek is second to none.
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Overall 8.9 Excellent
Based on 2,660 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: kids loved lazy river, cozy beds
Excellent
9.1
Pros: nice clean property. luxury feel without needing worry your kids might be too loud - there are lots of people and kids.
Excellent
10.0
Pros: Lovely setting on Disney property and near to major venues. The reservation at Bonnet Creek allows you to also utilize certain elements of the Waldorf facilities that adjoin the Hilton Bonnet Creek. The facilities are modern and spacious, and staff attention is very good.
Excellent
9.7
Pros: The Booking.com agent was an angel without wings! (Angela? Christina? Sarah? I forget her name) I can't thank her enough!
I booked the room through kayak for the first time ever, and I did it spontaneously while riding the Red Coach Bus from Miami to Orlando on a Friday afternoon. I found the deal and booked it right away.
As I forwarded the confirmation to my girlfriend, a minute later my phone is ringing and there is screaming in my ear; the room with the deal was for the NEXT Friday. Instantly. Livid.
And of course as Im reading through looking for the customer service number, there are all sorts of "no refund" "non-return" "no changes" laced throughout, so I think "well ok let me call the hotel."
"Nothing. Nope." The listless front desk person who answered the phone is proceeding to tell me, as he said there is nothing he can do because the reservation was made by a third party vendor from a website. "I can go ahead and book you another room right now" he sluggishly chimes in. "No thanks" I tell him, "I really shouldn't have to pay for another whole new room after literally transferring my funds to you less than 5 minutes ago." The incorrect information was caught immediately and I'm trying to correct it.
I hang up on him and proceed to search for the Booking.com customer service line. I find it, call, and am placed on hold for 14 minutes before I speak to the rep.
She cheerfully chimes in and listens to the entire convoluted problem and proceed to totally sweep the rug out from underneath me by saying "how about I place you on hold and Im gonna go ahead and call the hotel directly." Oh. Well ok. That sounds like a great idea.
She goes back and forth for a few moments, to then come back and inform me: 1) The deal I booked was for a handicapped room, which I didn't need & was being charged MORE for than even the price of a regular room 2) She informed the Hotel of my celebration with my girlfriend and they would be upgrading the room & the floor that we would be on because the hotel had low vacancy 3) That the change was easily made at no extra cost. Sirens. Angels sing. Confetti. This girl just saved my life!!
The rest of the trip was OUTSTANDING. The girl at the front desk upgraded our floor to one of the top with a view of Disney Springs. The hotel inside was immaculately clean, detailed, and made you feel a sense of space and relaxation. The pool with the lazy river was an amazing feature, and the inside bar with a gunpowder old fashioned was well worth the wait.
There is a resort fee, but to those reading absolutely worth the charge. I will absolutely be back to vacation here, and I will book it through kayak & booking.com. Kudos you guys.
Good
6.0
Excellent
9.1
Pros: The property was immaculate. We came back late in the evening and would see cleaning crews every where cleaning the property from top to bottom. We even saw them clean the baseboards. The staff was so friendly and helpful. Everyone that we spoke with was great. The 24 market/coffee shop was great for a late night snack. The hotel smelled great, looked great.
Good
6.2
Pros: The location is great if you are going to Disney Parks.
Excellent
10.0
Pros: Great value. Comfortable room. Several dining options on site. Large pool and lazy river provided hours of entertainment for entire family.
Excellent
8.5
Pros: Rooms & view
Okay
5.4
Pros: The resort seemed clean and the front desk staff were friendly. Location is good for WDW touring. Text message with front desk staff worked well for linen request.
Excellent
9.1
Pros: Very modern and common areas are vast and have plenty of areas to congregate
Excellent
10.0
Pros: The staff was very warm and helpful. Excellent dinnng, fitness center, and restaurants. Very clean and comfortable rooms. Centrally located for easy travel to all the Disney parks.
Details
Reviews
Overall 8.9 Excellent
Based on 2,660 reviews
Wellness Area
9.5
Bar and Beverages
9.4
Pool
9.3
Service
8.7
Cleanliness
8.4
Breakfast
8.3
Location
8.3
Room
7.7
Comfort
6.9
WiFi
6.6
Value for money
4.5
Pool
9.2
Service
8.8
Cleanliness
8.6
Location
8.4
Breakfast
8.0
Food
7.3
Room
7.0
Comfort
6.9
Value for money
4.8
Service
8.4
Location
8.3
Cleanliness
8.1
Food
7.7
Room
7.0
Value for money
4.4
Location
7.8
Room
7.0
10.0 Excellent
Pros: kids loved lazy river, cozy beds
Cons: $20 to self park, took us 40 minutes to get back from magic kingdom because bus picked up from all 3 parks on the way home. They need more busses that was ridiculous!!!
9.1 Excellent
Pros: nice clean property. luxury feel without needing worry your kids might be too loud - there are lots of people and kids.
Cons: So many people, the pool is especially crowded. Getting chairs by the pool is difficult, even as early as 9 am. The chairs are literally touching together so you get very close with other guests. Lazy River is like traffic on a highway.
10.0 Excellent
Pros: Lovely setting on Disney property and near to major venues. The reservation at Bonnet Creek allows you to also utilize certain elements of the Waldorf facilities that adjoin the Hilton Bonnet Creek. The facilities are modern and spacious, and staff attention is very good.
Cons: Whether or not this is a negative or not, depends on your purpose in visiting, but the Bonnet Creek seems more prone to families. Therefore, there are many more children/teens there than in many hotels that we stay in. If we're traveling with our grandkids...it's a wonderful thing. If we're looking for a quiet get away, it's just something to consider. Still all in all it's Disney and what would you expect.?
9.7 Excellent
Pros: The Booking.com agent was an angel without wings! (Angela? Christina? Sarah? I forget her name) I can't thank her enough!
I booked the room through kayak for the first time ever, and I did it spontaneously while riding the Red Coach Bus from Miami to Orlando on a Friday afternoon. I found the deal and booked it right away.
As I forwarded the confirmation to my girlfriend, a minute later my phone is ringing and there is screaming in my ear; the room with the deal was for the NEXT Friday. Instantly. Livid.
And of course as Im reading through looking for the customer service number, there are all sorts of "no refund" "non-return" "no changes" laced throughout, so I think "well ok let me call the hotel."
"Nothing. Nope." The listless front desk person who answered the phone is proceeding to tell me, as he said there is nothing he can do because the reservation was made by a third party vendor from a website. "I can go ahead and book you another room right now" he sluggishly chimes in. "No thanks" I tell him, "I really shouldn't have to pay for another whole new room after literally transferring my funds to you less than 5 minutes ago." The incorrect information was caught immediately and I'm trying to correct it.
I hang up on him and proceed to search for the Booking.com customer service line. I find it, call, and am placed on hold for 14 minutes before I speak to the rep.
She cheerfully chimes in and listens to the entire convoluted problem and proceed to totally sweep the rug out from underneath me by saying "how about I place you on hold and Im gonna go ahead and call the hotel directly." Oh. Well ok. That sounds like a great idea.
She goes back and forth for a few moments, to then come back and inform me: 1) The deal I booked was for a handicapped room, which I didn't need & was being charged MORE for than even the price of a regular room 2) She informed the Hotel of my celebration with my girlfriend and they would be upgrading the room & the floor that we would be on because the hotel had low vacancy 3) That the change was easily made at no extra cost. Sirens. Angels sing. Confetti. This girl just saved my life!!
The rest of the trip was OUTSTANDING. The girl at the front desk upgraded our floor to one of the top with a view of Disney Springs. The hotel inside was immaculately clean, detailed, and made you feel a sense of space and relaxation. The pool with the lazy river was an amazing feature, and the inside bar with a gunpowder old fashioned was well worth the wait.
There is a resort fee, but to those reading absolutely worth the charge. I will absolutely be back to vacation here, and I will book it through kayak & booking.com. Kudos you guys.
Cons: Too many little kids, but it IS in the heart of Disney theme parks and the like. The pool is probably a mouthful of pee.
6.0 Good
Pros:
Cons: It was too far away from the action. The bathroom wasn't as clean as it could be. Also when I ordered a burger and fires in the restaurant the fries came cold and soggy. They did comp me with a beer, which was nice.
9.1 Excellent
Pros: The property was immaculate. We came back late in the evening and would see cleaning crews every where cleaning the property from top to bottom. We even saw them clean the baseboards. The staff was so friendly and helpful. Everyone that we spoke with was great. The 24 market/coffee shop was great for a late night snack. The hotel smelled great, looked great.
Cons: The beds were not comfortable and werent the fluffy Hilton type mattress that we are used to.
6.2 Good
Pros: The location is great if you are going to Disney Parks.
Cons: Everything is too expensive. Parking is $22.00 a day. Not worth to Valet for $30.00 as we had to wait 20 minutes for our car to be brought around. Food and drinks in the hotel is wayyy overpriced. Pool area fills up quickly so you need to get there early or there will be no chairs available for you or your kids. We usually stay across the street at the Wyndham, will stay there from now on.
10.0 Excellent
Pros: Great value. Comfortable room. Several dining options on site. Large pool and lazy river provided hours of entertainment for entire family.
Cons: Nothing to report.
8.5 Excellent
Pros: Rooms & view
Cons: Need a deep pool for swimming
5.4 Okay
Pros: The resort seemed clean and the front desk staff were friendly. Location is good for WDW touring. Text message with front desk staff worked well for linen request.
Cons: RIDICULOUS resort fee and self parking fees. The Wyndham timeshare has neither. The bell-services staff insisted that, as a full-service hotel, they would not allow us to use a luggage cart, so I had to wheel all my family’s belongings one at a time - five trips. They would not guarantee a roll-away or 2-queen bed room in advance, so I had a fair amount of anxiety leading up to checking-in, especially when I found the room we were assigned didn’t have our requested roll-away bed inside already. Shower pressure and volume very poor, bed comfort below average. Overall, seemed fussy, and fake-fancy. Geared toward the business traveler rather than a family vacation.
9.1 Excellent
Pros: Very modern and common areas are vast and have plenty of areas to congregate
Cons: Resort fee
Staying one night in town for Rolling Stones concert, so we did not use any of the resort area ehich is basically a very large pool lounge area with a water ride for kids
Resort fees are simply another unbundling like baggee fees at airlines that drop to the bottom line
10.0 Excellent
Pros: The staff was very warm and helpful. Excellent dinnng, fitness center, and restaurants. Very clean and comfortable rooms. Centrally located for easy travel to all the Disney parks.
Cons: The return shuttles from the parks do not run as often as the drop off to the parks. Watch the time schedule. But Uber rides are a reasonable option because of the hotels central location.
Daily Resort Charge will be added to the room rate and includes: Premium WiFi; Kids Meal Deals(12&under)50% off breakfast buffet & free dinner at Harvest Bistro; 2 bottles water daily; access to Fitness Center & Golf practice facility; free club rental after 2pm; 10% off Spa; local/toll free calls Hilton Orlando Bonnet Creek offers the best of both worlds: a convenient location surrounded by Walt Disney World® Resort and the peaceful serenity of the surrounding 482-acre nature preserve. With 1,001 spacious and elegantly appointed guest rooms and an array of family activities and premium amenities, this resort is certain to make your visit to Orlando a treasured memory. The heart of the resort is the award-winning 3-acre lazy river pool with water slide. Relax amid lush tropical landscaping and crystal clear water sparkling in the Florida sun, and enjoy daily poolside activities and luxurious cabanas! Hilton Orlando Bonnet Creek offers complimentary transportation to Disney Theme Parks. The resort also features world-class dining with nearly twelve restaurant and lounges including the acclaimed La Luce inspired by renowned celebrity chef Donna Scala. Plus, Kids Eat Free for breakfast and dinner at Harvest Bistro as part of the daily Resort Charge. Guests of Hilton Orlando Bonnet Creek are invited to enjoy the facilities and amenities of the adjacent Waldorf Astoria Orlando including the Rees Jones-designed championship golf course, Waldorf Astoria Spa, and access to the WA Kids Club. When it comes to impeccable service, Hilton Orlando Bonnet Creek is second to none.
Your Orlando family retreat at Sheraton Vistana Villages Resort Villas is a spacious one- or two-bedroom villa that comfortably accommodates as many as eight adults in up to 1,100 square feet. All villas feature fully equipped kitchens or well-equipped kitchenettes, washers and dryers, private balconies or patios, unlimited wireless high-speed internet access and the Sheraton Signature Sleep Experience bedding, helping to make every minute of your time in Orlando truly enjoyable. After the thrill of theme parks, you’ll enjoy endless fun with themed pools, waterslides, a family-friendly restaurant, activity programs and more. Explore our many pools onsite like The St. Augustine pool area, featuring a shore-like zero-entry side and an irresistible interactive pirate ship with slides, water shoots and a water cannon while the Bella pool, a beautiful and sprawling quarter-acre pool offers dramatic rock waterfalls and a hub of resort activity and relaxation.
Overall 8.8 Excellent
Based on 6,991 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: We Love the spacious confines & the rooms were great! The pools & surrounding outside facilities where top notch.
Excellent
10.0
Pros: Everything was great, even with the weather so bad. It was a shame we had to conceal some stuf, but Thank you. Will be back
Jeff S
Excellent
8.8
Pros: We stayed in was a single room with separate bedroom and sitting area, it was clean and the bed very comfortable,. We used this as our home base for traveling throughout the area and only stayed on the property three half days around the pool. There were enough utensils in the kitchen, fridge was clean and the convection microwave was a good addition. We elected to not have room service so the washer and dryer was also a good addition. Overall the room was comfortable for two people. It was also good that they had a quite pool, however you need to get there early if you are to have any chance of one of the poolside cabanas.
Excellent
10.0
Pros: Very clean & beautiful place. Great for anyone, but especially families. Liked having the option for housekeeping or room credit.
Good
7.7
Pros: The 2 bedroom condo worked perfectly for the 6 of us. The mattress on the hide a bed was very comfortable since my kids don't complain. The pillows were hi quality and plenty in our room and there was everything you could want in the kitchen. The apt felt larger then some other 2bedroom condos we have stayed in in orlando.
Good
7.1
Pros: The resort in general was beautiful and very well kept!
Excellent
9.7
Pros: I'm usually much more of a boutique hotel person, but I was meeting up with friends for a night and having a villa meant we could have another person sleep on the pullout couch. I am so glad we ended up here! It has the benefits of a resort without feeling too commercial. The pool (there are four but we only made it to one) is large and beautiful. There are games set up at the pool, a waterfall, and a pool bar. The staff is unbelievably friendly and helpful. They give every guest a courtesy gift. It was so comfortable, we ended up not going out and instead getting a bottle of wine and relaxing on our large screened in porch. I highly recommend.
Excellent
8.0
Pros: Spacious rooms, comfortable bed, everything including cooking utensils and washer and dryer provided.
Excellent
9.1
Pros: Overall I enjoyed everything! I do wish the big pool was open but it was understandable that needed repairs needed to be done.
Okay
5.7
Pros: Size and cleanliness of our villa was acceptable. The location is nicely located in the middle of everything. Very close to Sea World and shopping malls.
Okay
5.1
Pros: Cleanliness, facilities, proximity to Disney parks
Okay
5.7
Pros: Quiet place inside some greenery, many swimming pools, activity centers, not far from the theme parks.
Details
Reviews
Overall 8.8 Excellent
Based on 6,991 reviews
Location
9.1
Pool
8.9
Wellness Area
8.4
Amenities
8.2
Comfort
7.9
Room
7.7
Service
7.7
WiFi
6.9
Breakfast
5.6
Location
9.3
Pool
8.6
Amenities
8.3
Comfort
8.2
Room
8.2
Service
7.8
WiFi
5.4
Location
9.2
Pool
9.1
Amenities
8.3
Comfort
8.0
Service
7.5
Room
7.4
Vibe
6.8
Cleanliness
6.0
Location
9.1
Service
7.8
Room
7.0
Location
9.0
Service
8.0
Comfort
7.7
Room
7.0
8.0 Excellent
Pros: We Love the spacious confines & the rooms were great! The pools & surrounding outside facilities where top notch.
Cons: I hated the constant phone calls from the support staff in regards to buying a timeshare & to see if we would take a tour of the facility. Also, we had a very loud family above us who constantly made noise above us it sounded like a stampede or heard of buffalo where above us the whole time it was so frustrating.
10.0 Excellent
Pros: Everything was great, even with the weather so bad. It was a shame we had to conceal some stuf, but Thank you. Will be back
Jeff S
Cons: Was limited , a shame
8.8 Excellent
Pros: We stayed in was a single room with separate bedroom and sitting area, it was clean and the bed very comfortable,. We used this as our home base for traveling throughout the area and only stayed on the property three half days around the pool. There were enough utensils in the kitchen, fridge was clean and the convection microwave was a good addition. We elected to not have room service so the washer and dryer was also a good addition. Overall the room was comfortable for two people. It was also good that they had a quite pool, however you need to get there early if you are to have any chance of one of the poolside cabanas.
Cons: We stayed in building 10 on the fourth floor , the building backs onto a very busy noisy road. There was a very limited amount of washing detergent, shampoo, soap etc.. They should just add a couple of dollars to the cost of the room and supply an adequate amount of toiletries etc. The TV was so dark it was very difficult to watch any program . We were informed that there was no brightness adjustment on the TV it was an auto select feature, also informed they had numerous complaints and were in the process of replacing them. We only used the small hob for cooking twice , it was okay but mainly used it for boiling a kettle of water for a cup of tea. The exhaust fan over the hob vents into the room so all cooking smells stay in the room. Had breakfast at the on site restaurant it was average, staff were very nice.
10.0 Excellent
Pros: Very clean & beautiful place. Great for anyone, but especially families. Liked having the option for housekeeping or room credit.
Cons: Did not know I’d be encouraged to attend a timeshare presentation
7.7 Good
Pros: The 2 bedroom condo worked perfectly for the 6 of us. The mattress on the hide a bed was very comfortable since my kids don't complain. The pillows were hi quality and plenty in our room and there was everything you could want in the kitchen. The apt felt larger then some other 2bedroom condos we have stayed in in orlando.
Cons: The bathroom wasn't updated and felt dingy. When we walked in it smelled musty and I had to go and buy fabreeze. Felt like the carpets were damp in spots.
7.1 Good
Pros: The resort in general was beautiful and very well kept!
Cons: I hated the early morning phone calls, it interrupted my sleep(which I love to do in Vacation). The "timeshare" crew was aggressive and I don't like that AT ALL! Also, the overall staff were amazing! However, the cleaning and maintenance were not so much! Crew Driving the club carts were speeding and reckless majority of the time and the cleaning crew were extremely loud in the morning hours! I actually had to get out of bed to ask for them to not yell across to each other! It's was quite frustrating and for that reason alone I may not return! It's unfortunate because it's a beautiful place
9.7 Excellent
Pros: I'm usually much more of a boutique hotel person, but I was meeting up with friends for a night and having a villa meant we could have another person sleep on the pullout couch. I am so glad we ended up here! It has the benefits of a resort without feeling too commercial. The pool (there are four but we only made it to one) is large and beautiful. There are games set up at the pool, a waterfall, and a pool bar. The staff is unbelievably friendly and helpful. They give every guest a courtesy gift. It was so comfortable, we ended up not going out and instead getting a bottle of wine and relaxing on our large screened in porch. I highly recommend.
Cons:
8.0 Excellent
Pros: Spacious rooms, comfortable bed, everything including cooking utensils and washer and dryer provided.
Cons: There was a live cockroach in our room.
9.1 Excellent
Pros: Overall I enjoyed everything! I do wish the big pool was open but it was understandable that needed repairs needed to be done.
Cons: I don't like timeshare presenters trying to change my mind once I've given them an answer that I am not willing to purchase.
Also I would have like to seen somewhere on the Sheraton site before I booked that the big pool was closed for repairs instead of reading it in the confirmation email after I booked a non-refundable stay.
5.7 Okay
Pros: Size and cleanliness of our villa was acceptable. The location is nicely located in the middle of everything. Very close to Sea World and shopping malls.
Cons: Compared to other Vistana properties, this one left us disappointed. Upon check-in, there were no valet or security to tell us where to put our vehicle. When checking into our villa, we found the door handle to the bathroom fell off and the closet door was ready to fall off the hinge. They also did not provide a dishwashing sponge in the kitchen. This is also a timeshare and we went to a sales pitch. The salesmen were very pushy and essentially held us hostage for several hours.
5.1 Okay
Pros: Cleanliness, facilities, proximity to Disney parks
Cons: Noisy fountains, slow service, lack of tennis courts and kids entertainment.
5.7 Okay
Pros: Quiet place inside some greenery, many swimming pools, activity centers, not far from the theme parks.
Cons: When we checked in, the soap packet was open in the bathroom. Room was not at all like the pictures. Apparently the hotel had a free gift for us and they called in the morning while we were sleeping to ask us to pick it up (2 days in a row). I like my sleep and would hate any disturbance.
Your Orlando family retreat at Sheraton Vistana Villages Resort Villas is a spacious one- or two-bedroom villa that comfortably accommodates as many as eight adults in up to 1,100 square feet. All villas feature fully equipped kitchens or well-equipped kitchenettes, washers and dryers, private balconies or patios, unlimited wireless high-speed internet access and the Sheraton Signature Sleep Experience bedding, helping to make every minute of your time in Orlando truly enjoyable. After the thrill of theme parks, you’ll enjoy endless fun with themed pools, waterslides, a family-friendly restaurant, activity programs and more. Explore our many pools onsite like The St. Augustine pool area, featuring a shore-like zero-entry side and an irresistible interactive pirate ship with slides, water shoots and a water cannon while the Bella pool, a beautiful and sprawling quarter-acre pool offers dramatic rock waterfalls and a hub of resort activity and relaxation.
Daily Resort Charge will be added to the room rate and includes: Internet access; fitness center; equipment rental & recreational activities including splash pad; I-Ride Trolley pass (2 daily); 15% off food & beverage charges-excludes Tropics; 10% off spa; 25% off cabana; toll-free/domestic calls. Hilton Orlando is a vibrant, contemporary resort centrally located to all major theme-parks and attractions, and minutes from the eclectic dining scene and entertainment of I-Drive. To enhance the Orlando dining scene, Hilton Orlando offers seven distinct dining options. The heart of the resort is the expansive recreation area featuring two pools and lazy river lined with cabanas. For more activity, take a plunge down the waterslide or enjoy an afternoon on the sports courts. Inside, take the time wellness and enjoy eforea, the 15,000 sq. ft. spa & fitness center. Hilton Orlando seamlessly blends leisure offerings with world-class business amenities with a discreet separation between meeting facilities and recreational amenities allowing each guest to experience the stay that meets their unique expectations. The resort features 250,000 sq. ft. of meeting space with picturesque outdoor venues and large, modern rooms with natural lighting. Hilton Orlando is connected to the South side of the Orlando Orange County Convention Center by a covered walkway, adding more convenience to group travelers. The resort welcomes each guest with personalized service with the goal of creating unforgettable memories. Hilton Orlando is truly a destination with a unique experience in of its own.
Overall 8.8 Excellent
Based on 4,438 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Okay
4.5
Pros: Location
Excellent
10.0
Pros: The staff was very courteous ! Amenities were nice, pool area was very fun for the kids. Poolside food was great !!! We came into Orlando very late on our way to Disney. After trying over 10 budget hotels in the area that were all fully booked we found the Hilton had a room for us. Saved our tired traveling family. Thank you Hilton Orlando.
Excellent
9.0
Pros: The hospitality suite was nicely accommodating.
Excellent
9.4
Pros: Close to convention center. Great pool for kids.
Excellent
8.5
Pros: Tv in bedroom did not work well, and room was tough to keep cool.
Excellent
9.4
Pros: Everything was great price a little expensive also checked in at 2 AM so didn't have enough time to enjoy the whole hotel was a last-minute trip to go see my daughter and I brought my seven-year-old daughter with me my 23-year-old daughter goes to you UCF so we couldn't stay with her hilton is great again a little pricey
Excellent
9.3
Pros: The room, pool and staff.
Excellent
8.0
Pros: Loved the lazy river! Great recreation options onsite (lazy river, pool, fire pits, tennis court, putt-putt, pool bar/restaurant). Good location and public transportation options.
Excellent
10.0
Pros: The entire experience was positive.
Very kind and dedicated staff.
The Pool is great.
Valet parking was fast and convinient.
Okay
4.0
Good
6.2
Pros: The amenities were nice and the hotel clean. The few interactions we had with hotel staff was pleasant.
Details
Reviews
Overall 8.8 Excellent
Based on 4,438 reviews
Pool
9.4
Wellness Area
8.9
Service
8.3
Cleanliness
8.1
Room
7.9
Location
7.9
Bar and Beverages
6.8
Food
6.8
Breakfast
6.1
WiFi
5.5
Value for money
3.3
Pool
9.4
Service
8.2
Location
8.1
Cleanliness
7.9
Room
7.5
Food
6.4
Breakfast
6.2
Value for money
3.5
Pool
9.3
Service
8.3
Cleanliness
8.2
Location
7.6
Room
7.6
Comfort
7.4
Food
6.7
Pool
9.4
Service
8.0
Location
7.8
Comfort
7.4
Room
7.3
Value for money
3.4
4.5 Okay
Pros: Location
Cons: Staff
10.0 Excellent
Pros: The staff was very courteous ! Amenities were nice, pool area was very fun for the kids. Poolside food was great !!! We came into Orlando very late on our way to Disney. After trying over 10 budget hotels in the area that were all fully booked we found the Hilton had a room for us. Saved our tired traveling family. Thank you Hilton Orlando.
Cons:
9.0 Excellent
Pros: The hospitality suite was nicely accommodating.
Cons: Evidently, I had to forfeit the kingsize suite for a set of double beds to be adjacent to the hospitality suite. However. In the hotel's defense the upgrade was not made until arrival, and it was a Sat.
9.4 Excellent
Pros: Close to convention center. Great pool for kids.
Cons: In room bottled water $5.00! Stop at the 7-11 down the street and stock up.
8.5 Excellent
Pros: Tv in bedroom did not work well, and room was tough to keep cool.
Cons:
9.4 Excellent
Pros: Everything was great price a little expensive also checked in at 2 AM so didn't have enough time to enjoy the whole hotel was a last-minute trip to go see my daughter and I brought my seven-year-old daughter with me my 23-year-old daughter goes to you UCF so we couldn't stay with her hilton is great again a little pricey
Cons: Hilton is great again a little pricey
9.3 Excellent
Pros: The room, pool and staff.
Cons: The food was good however it was priced way too high. $60.00 plus for two hamburgers and fries is out of line.
8.0 Excellent
Pros: Loved the lazy river! Great recreation options onsite (lazy river, pool, fire pits, tennis court, putt-putt, pool bar/restaurant). Good location and public transportation options.
Cons: Room was right across from fire station with sirens at all hours. Low water and toilet pressure. No balcony, kitchenette, or table and chairs. Food and room a bit pricey. Mini fridge difficult to find-hidden in dresser set.
10.0 Excellent
Pros: The entire experience was positive.
Very kind and dedicated staff.
The Pool is great.
Valet parking was fast and convinient.
Cons: Queues for breakfast were too long.
the price of in-room food and food in the market place was way too high
4.0 Okay
Pros:
Cons: Do not buy Disney ticket from hotel!
6.2 Good
Pros: The amenities were nice and the hotel clean. The few interactions we had with hotel staff was pleasant.
Cons: The beds were very hard. The walls thin. The $20 parking per day for a guest staying in the hotel is insane. The fast check out tells you to leave your keys in the room. However, you need these to get out of the deck, we had to check out a 4 am to make out flight so fast check out was needed. Well it was totally pointless when I had to go by the front desk anyway when I couldn't get out of the lot. I would expect much more plush beds in a hotel at this price. Then there were the walls, the rooms have a pass through door. I see the point in it. However, you can make out the conversations going on in the next room. Not to mention any noises in the hallway.
Daily Resort Charge will be added to the room rate and includes: Internet access; fitness center; equipment rental & recreational activities including splash pad; I-Ride Trolley pass (2 daily); 15% off food & beverage charges-excludes Tropics; 10% off spa; 25% off cabana; toll-free/domestic calls. Hilton Orlando is a vibrant, contemporary resort centrally located to all major theme-parks and attractions, and minutes from the eclectic dining scene and entertainment of I-Drive. To enhance the Orlando dining scene, Hilton Orlando offers seven distinct dining options. The heart of the resort is the expansive recreation area featuring two pools and lazy river lined with cabanas. For more activity, take a plunge down the waterslide or enjoy an afternoon on the sports courts. Inside, take the time wellness and enjoy eforea, the 15,000 sq. ft. spa & fitness center. Hilton Orlando seamlessly blends leisure offerings with world-class business amenities with a discreet separation between meeting facilities and recreational amenities allowing each guest to experience the stay that meets their unique expectations. The resort features 250,000 sq. ft. of meeting space with picturesque outdoor venues and large, modern rooms with natural lighting. Hilton Orlando is connected to the South side of the Orlando Orange County Convention Center by a covered walkway, adding more convenience to group travelers. The resort welcomes each guest with personalized service with the goal of creating unforgettable memories. Hilton Orlando is truly a destination with a unique experience in of its own.
A stay at Caribe Royale All-Suite Hotel places you in the heart of Orlando, a 7-minute drive from Orlando Vineland Premium Outlets and 11 minutes from Disney Springs®. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Orlando? This resort has facilities measuring 150000 square feet (13935 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8.5 Excellent
Based on 8,714 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Okay
4.8
Pros: The checkin line was too long and only 3 people behind the counter to check in guests. Tried to get some food at one of the restaurant and there was no one to seat you. We were at a lost as to whether we had to just take a seat or wait to be seated. As it turns out after 1/2 hr, we were told, we had to be seated but by then the restaurant was closed. As for the parking, unless you choose valet parking, felt like we were on our own. No one to give you instructions as to where to go. For the price of this hotel, they can be more professional.. also, the room smell horrible. Definitely need to do better.
Excellent
8.2
Pros: The lobby was beautiful. Staff very courteous. Was upgraded to a villa which was spacious and comfortable.
Excellent
9.4
Pros: Great pool and area for little kids. Close to a number of activities.
Good
7.7
Pros: Nice olace
Good
7.4
Pros: Very nice unit with excellent amenities, well maintained
Excellent
9.1
Pros: We had a great stay! The staff was very friendly, and my kids had a blast at the pool!!
Excellent
9.4
Pros: The staff is friendly and the restaurants are good. While everything is expensive, I loved the fact that there are salad bars with lots of healthy and vegan options. This included different kinds of beans and quinoa.
Excellent
9.1
Excellent
9.7
Pros: The Pool looks Amazing! Big entrance lobby was cute. Rooms was good 2 tvs, separate family room was awesome. Just a little more space in the besroom area would’ve perfect! ♥️ Overall very good
Okay
4.0
Pros: There were a lot of shops and an awesome pool
Excellent
9.4
Pros: I love that there was something to keep all ages entertained.
Okay
4.5
Pros: The price was a good deal. The pool is pretty.
Details
Reviews
Overall 8.5 Excellent
Based on 8,714 reviews
Pool
9.0
Location
8.2
Service
7.6
Cleanliness
7.1
Room
7.0
Beach
6.7
Comfort
6.6
Vibe
6.3
Breakfast
5.3
Value for money
5.2
WiFi
4.1
Pool
9.2
Location
8.3
Room
7.1
Comfort
7.0
Food
6.9
Cleanliness
6.8
Service
6.3
Vibe
5.7
Value for money
5.2
Breakfast
4.9
WiFi
2.4
Wellness Area
8.9
Location
8.1
Service
7.7
Cleanliness
6.9
Room
6.8
Comfort
6.7
Breakfast
5.7
Value for money
5.3
Vibe
5.2
WiFi
2.3
Pool
9.1
Cleanliness
7.5
Service
7.4
Food
7.2
Comfort
6.9
Room
6.4
Value for money
5.4
WiFi
2.9
Pool
8.9
Location
8.2
Room
6.2
4.8 Okay
Pros: The checkin line was too long and only 3 people behind the counter to check in guests. Tried to get some food at one of the restaurant and there was no one to seat you. We were at a lost as to whether we had to just take a seat or wait to be seated. As it turns out after 1/2 hr, we were told, we had to be seated but by then the restaurant was closed. As for the parking, unless you choose valet parking, felt like we were on our own. No one to give you instructions as to where to go. For the price of this hotel, they can be more professional.. also, the room smell horrible. Definitely need to do better.
Cons: At the restaurant, felt they were at bit prejudice as we waited for 1/2 hr to be seated only to be told that the sushi bar was closed
8.2 Excellent
Pros: The lobby was beautiful. Staff very courteous. Was upgraded to a villa which was spacious and comfortable.
Cons: The building we were placed it was nothing like the lobby area. Hallways were a bit dirty and villa was a bit dated.
9.4 Excellent
Pros: Great pool and area for little kids. Close to a number of activities.
Cons: The 25 extra resort fee
7.7 Good
Pros: Nice olace
Cons: $25 resort fee per night was a little ridiculous considering we couldn’t use the pool or hot tub due to low temps. I was told the fee included the pool and hot tub as well as in room coffee and WiFi, both of which other hotels have for free!!!
7.4 Good
Pros: Very nice unit with excellent amenities, well maintained
Cons: Checkin staff minimally friendly; did not explain what was available; extra $25 resort fee for Internet that we were unable to connect to; phone service requesting help connecting to it was only moderately helpful. Extra $10 fee per night parking, overall really second rate experience in a first rate facility.
9.1 Excellent
Pros: We had a great stay! The staff was very friendly, and my kids had a blast at the pool!!
Cons:
9.4 Excellent
Pros: The staff is friendly and the restaurants are good. While everything is expensive, I loved the fact that there are salad bars with lots of healthy and vegan options. This included different kinds of beans and quinoa.
Cons: The WiFi was a bit iffy and the magnetic key cards need to be upgraded. They warn you not to keep them close to your phone. Even though I didn't, I twice couldn't get back into my room. Once I needed to have security come to let me back in and the other time I luckily had a second key card in another pocket.
9.1 Excellent
Pros:
Cons: Resort fee and parking fee high
9.7 Excellent
Pros: The Pool looks Amazing! Big entrance lobby was cute. Rooms was good 2 tvs, separate family room was awesome. Just a little more space in the besroom area would’ve perfect! ♥️ Overall very good
Cons: Pool needs to be heated for winter season. Bedroom shoul have a little more space.
4.0 Okay
Pros: There were a lot of shops and an awesome pool
Cons: They overcharged me for a room then I had to buy another room and when it came time to get my money back for the extra rooms it took forever then they didn’t want to issue me my money back after speaking to several different ppl and providing my bank statement. Yet they get their money right away. Horrible service the ppl there don’t know what they’re doing business wise. Never spending a coin there again.
9.4 Excellent
Pros: I love that there was something to keep all ages entertained.
Cons: This may sound petty but finding outlets in the room was a task
4.5 Okay
Pros: The price was a good deal. The pool is pretty.
Cons: I wish I would have stayed somewhere else. I got a good deal, $100/nt, but it wasn’t worth it for what I wanted. The cover picture looks really nice, but the rooms are actually very dark and cramped. I know it was a good deal for the area, it just wasn’t the bright and open suite I wanted for a nice getaway.
A stay at Caribe Royale All-Suite Hotel places you in the heart of Orlando, a 7-minute drive from Orlando Vineland Premium Outlets and 11 minutes from Disney Springs®. Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Orlando? This resort has facilities measuring 150000 square feet (13935 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Westgate Lakes Resort and Spa is located in Orlando, close to the city's world-famous theme parks. Guests are provided with all the comforts of a fully-furnished vacation home with the added luxuries of a full spa. All living quarters, from the one bedroom studios to the large and spacious four bedroom villas, are non-smoking and air conditioned. The resort allows pets on request and free WiFi is available throughout the resort. Westgate Lakes Resort and Spa is a world-class facility and premium day spa. An array of services, such as massages, steam rooms, body wraps or scrubs, hair treatments and facial treatments, are all part of the wide range of spa services and products that can be found in the over 10,000 square feet of lavish treatment rooms. Westgate Lakes Resort and Spa offers many amenities for guests, including a full state-of-the-art fitness center that includes personal trainers and a wide selection of fitness apparel. Basketball and tennis courts, a horseshoe pit, mini golf course, a playground, sand volleyball courts and a full-sized shuffleboard court are all located on-site. Boat rentals, fishing on the lake behind the resort, and bike rentals are additional options for guests. Parking is free of charge in a secure parking garage, which features spaces to charge electric cars. Westgate is very close to the Orlando convention center, Universal Studios Orlando, SeaWorld Orlando, Epcot, Walt Disney World, and Disney’s Animal Kingdom. The resort offers several dining options on-site, including Drafts Sports Bar and Grill, which offers a large menu selection, Sid’s Bistro, which offers Starbucks Coffee and Jamba Juice, Cordovano Joe’s Authentic New York-Style Pizza, and the Marketplace and Deli, which stocks a variety of groceries as well as made-to-order deli sandwiches and wraps. There are also three poolside bars located throughout the resort.
Overall 8.1 Excellent
Based on 12,578 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Good
6.8
Pros: The view over the lake was beautiful. The Deli has a little bit of everything.
Good
7.4
Excellent
9.1
Pros: It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.
Good
7.7
Pros: The staff was very friendly and the accomodations were very confortable. The location is great as its close to Disney and Universal.
Mediocre
2.5
Good
6.0
Excellent
8.2
Pros: the amenities were old, but high quality. Well worth the price
Okay
5.7
Pros: Location
Excellent
9.1
Pros: My family and I was stranded and no transportation due to Enterprise Rental not working with me for automobile rental. Took a lyft to Westgate and the staff was so helpful and allowed my family and I to sleep in late. Thank you!!
Okay
4.8
Pros: Comfy bed. Nice Lakeview. Good WiFi
Mediocre
2.8
Pros: The common areas are nice.
Good
6.8
Pros: Jet tub.
Details
Reviews
Overall 8.1 Excellent
Based on 12,578 reviews
Wellness Area
8.0
Pool
7.5
Location
7.3
Room
7.1
Food
7.0
Beach
7.0
Service
7.0
Amenities
6.7
Comfort
6.5
Vibe
5.7
Cleanliness
5.4
Breakfast
5.3
WiFi
3.2
Location
7.7
Pool
7.2
Service
6.8
Food
6.8
Amenities
6.3
Room
6.0
Comfort
5.9
Breakfast
5.4
Vibe
4.9
Cleanliness
4.7
WiFi
2.6
Pool
7.5
Wellness Area
7.5
Location
7.3
Food
6.7
Amenities
6.6
Service
6.6
Room
6.5
Comfort
6.4
Cleanliness
5.1
Vibe
4.3
Pool
7.4
Location
7.1
Service
6.6
Amenities
6.2
Comfort
6.1
Room
5.8
Cleanliness
5.0
Vibe
4.4
WiFi
1.9
Location
7.5
Service
7.0
Value for money
6.7
Room
6.4
Comfort
6.4
Cleanliness
5.3
6.8 Good
Pros: The view over the lake was beautiful. The Deli has a little bit of everything.
Cons: Parking is awful. If you get there too late there is no place to park. The pools are too crowded. And don’t get me started on the 10:00 am checkout!!!! Really??? You feel less like a customer and more like cattle. No. I won’t go back.
7.4 Good
Pros:
Cons: I didn’t care for the time share pitch at check in. Nor did I care for house keeping doing bare minimum one day and returning twice one morning when the do not disturb sign was out.
9.1 Excellent
Pros: It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.
Cons: As soon as we arrive to the resort my wife and I were hounded to come to a seminar to talk about joining the resorts special club and joining a travelers club. We only went for the prizes but they ended up using two of my vacation days for information we told them we didn’t want. So if you decide to go. Just tell them NO to the “tour around the property” and enjoy your vacation.
7.7 Good
Pros: The staff was very friendly and the accomodations were very confortable. The location is great as its close to Disney and Universal.
Cons:
2.5 Mediocre
Pros:
Cons: The rooms were uncomfortable. I paid a lot of money for a room that looks old and very small. I would never come back or recommend this place
6.0 Good
Pros:
Cons: Didn't like the sale pitch. Must disclose requirements before presenting.
8.2 Excellent
Pros: the amenities were old, but high quality. Well worth the price
Cons: A bit dirty and rundown
5.7 Okay
Pros: Location
Cons: The air conditioner unit is very noisy and the toilet have water problems.
9.1 Excellent
Pros: My family and I was stranded and no transportation due to Enterprise Rental not working with me for automobile rental. Took a lyft to Westgate and the staff was so helpful and allowed my family and I to sleep in late. Thank you!!
Cons: I didn't like the fact that the shuttle driver was so involved into his girlfriend I the front seat that he failed to pay attention to the passengers he transports.
4.8 Okay
Pros: Comfy bed. Nice Lakeview. Good WiFi
Cons: High pressure sales the minute we walked in. Insufficient parking. Broken down old TV. Impossible to order room service. Bathroom vents were old and sounded like a dying walrus. Repeated sales calls & texts. Apathetic/scripted response via text based concierge (i.e: "Please let us know if we can do anything to improve your stay!" [I bring an issue to them] "I'm sorry but we can't help!" [Repeat with the next issue].)
2.8 Mediocre
Pros: The common areas are nice.
Cons: The service, the room quality, long wait time when their is an issue and not enough parking. We were not in their system so we were asked to come back. We returned an hour later and were assigned a room with no sofa bed when I made the request on the booking and at the front desk. After informing the front desk, they told me I was wrong and they will send someone. A staff arrived and confirmed we did not have a sofa bed. I called the front desk back and they said they will see what they can do. After waiting another 20 mins, they gave us another room. When we move to the other room, there was no parking and the AC in the room was not working too well. This has now been over an hour since we checked in. I requested to cancel my reservation and a full refund. They informed me that I had to contact Kayak for that request. I was on the phone with Kayak for over 20 mins and they had to contact the hotel to request authorization. After two hours, the reservation was canceled and now it was close to midnight and I had to find another place to stay. You get what you pay for.....
6.8 Good
Pros: Jet tub.
Cons: The room is very noisy.
Westgate Lakes Resort and Spa is located in Orlando, close to the city's world-famous theme parks. Guests are provided with all the comforts of a fully-furnished vacation home with the added luxuries of a full spa. All living quarters, from the one bedroom studios to the large and spacious four bedroom villas, are non-smoking and air conditioned. The resort allows pets on request and free WiFi is available throughout the resort. Westgate Lakes Resort and Spa is a world-class facility and premium day spa. An array of services, such as massages, steam rooms, body wraps or scrubs, hair treatments and facial treatments, are all part of the wide range of spa services and products that can be found in the over 10,000 square feet of lavish treatment rooms. Westgate Lakes Resort and Spa offers many amenities for guests, including a full state-of-the-art fitness center that includes personal trainers and a wide selection of fitness apparel. Basketball and tennis courts, a horseshoe pit, mini golf course, a playground, sand volleyball courts and a full-sized shuffleboard court are all located on-site. Boat rentals, fishing on the lake behind the resort, and bike rentals are additional options for guests. Parking is free of charge in a secure parking garage, which features spaces to charge electric cars. Westgate is very close to the Orlando convention center, Universal Studios Orlando, SeaWorld Orlando, Epcot, Walt Disney World, and Disney’s Animal Kingdom. The resort offers several dining options on-site, including Drafts Sports Bar and Grill, which offers a large menu selection, Sid’s Bistro, which offers Starbucks Coffee and Jamba Juice, Cordovano Joe’s Authentic New York-Style Pizza, and the Marketplace and Deli, which stocks a variety of groceries as well as made-to-order deli sandwiches and wraps. There are also three poolside bars located throughout the resort.
Holiday Inn Resort Orlando Suites – Waterpark offers non-stop action and relaxing accommodations with a seemingly-endless array of activities. It's located within close proximity to many of the city's major attractions. It's an ideal getaway destination for singles, couples, groups, and families. Located in the heart of Orlando, Holiday Inn Resort Orlando Suites – Waterpark is just miles away from Epcot, Universal Studios Florida, Magic Kingdom Park, and ESPN Wide World of Sports Complex, as well as several conference centers. Guests can also enjoy free shuttle rides to all the major area theme parks. Accommodations at Holiday Inn Resort Orlando Suites – Waterpark are designed to help guests unwind. All rooms are spacious suites with modern furnishings. Guests can choose from 1 Bedroom Suites, 1 Bedroom with Bunks, and 2 Bedrooms with Bunks, all with kitchenettes, living areas, and the latest in high-tech entertainment options. There are plenty of activities to enjoy on-site at Holiday Inn Resort Orlando Suites – Waterpark. Its vast and colorful waterpark is complete with slides, waterfalls, and pools. Kids and kids-at-heart can have fun at the arcade, Batman Laser Challenge, and 4-D Theater Experience, while adults can unwind at the cocktail lounge and fitness center. The dining options at Holiday Inn Resort Orlando Suites – Waterpark are as thoughtful as the rest of its amenities. Enjoy a lavish buffet or a la carte meals for breakfast and dinner at the scenic Lakeside Café. Antonio’s Pizzeria crafts some of the area’s most popular pies and other casual eats. Hideaway Lounge is an ideal spot to relax with a beer and a bite while watching sports. For a treat after or in-between meals, Cravings offers gourmet pastries and ice cream that can satisfy a sweet tooth.
Overall 7.9 Good
Based on 9,172 reviews
All Reviews
- All Reviews
- Families
Okay
5.7
Pros: Loved all the beds for each kid. Staff, Janelle, was lovely and helpful.
Excellent
8.8
Pros: I loved that my children were entertained at the hotel and we did not have to leave to go to another park.
Good
6.5
Pros: I like the fact that it was convenient to Disney and shopping.
Excellent
9.6
Pros: Compared to the average hotel room,these room were designed to have the feeling of being at home. The facilities and grounds were very well kept. And the staff seemed to be on point with service. The entrance to the hotel had easy access from the highway.
Mediocre
3.0
Pros: The swimming pool
Mediocre
2.0
Pros: Nothing
Good
6.2
Pros: It was close to disney. Easy to get in and out of the hotel. Service was not close to disney standards
Good
7.1
Pros: i love the spacious of the room. a room with a king, the other room with two twins and a sofa bed in the living room. Also three tvs so nobody fight for what to watch.
Excellent
10.0
Pros: I enjoyed this hotel very much. I appreciated the fact that there was another room for my kids with a bunk bed. Most places has just one large room with two Queen/King size beds.
The room was clean, the art was simple but enjoyable, especially the kids. Their was a TV in each room. The staff was friendly.
Lastly the pool, 4D movies, and Laser challenge made my kids stay there an awesome experience.
Okay
4.0
Pros: My children liked the water park.
Excellent
8.8
Pros: The hotel rooms were large.
It was very close to the Disney parks.
I liked the market place. They were very sensitive to my gluten food allergy and went above and beyond for my safety.
Mediocre
2.0
Pros: Idea of the resort
Details
Reviews
Overall 7.9 Good
Based on 9,172 reviews
Location
7.7
Breakfast
6.6
Service
6.5
Beach
6.3
Room
6.2
Amenities
5.3
Value for money
5.2
Cleanliness
4.4
WiFi
3.4
Location
7.8
Breakfast
6.7
Service
6.4
Room
6.0
Beach
6.0
Value for money
5.2
Cleanliness
4.2
WiFi
1.9
5.7 Okay
Pros: Loved all the beds for each kid. Staff, Janelle, was lovely and helpful.
Cons: Assistance with getting around. Shuttle returned at 7 from parks that stay open till 11. No airport shuttle. No help with any of this.
8.8 Excellent
Pros: I loved that my children were entertained at the hotel and we did not have to leave to go to another park.
Cons: I did not like the smell of my room. It smelled like it needed to be aired out and that it was wet inside. It needed air freshener. The beds smelled stale and not clean. The chairs and couch felt dirty.
6.5 Good
Pros: I like the fact that it was convenient to Disney and shopping.
Cons: The room was musty and carpet was always damp. After showering, we were never able to turnoff the water. The only time it was off was after cleaning crew came in. We had to put a towel underneath the bathroom door to avoid hearing the dripping sound.
9.6 Excellent
Pros: Compared to the average hotel room,these room were designed to have the feeling of being at home. The facilities and grounds were very well kept. And the staff seemed to be on point with service. The entrance to the hotel had easy access from the highway.
Cons: The worst decision was to choose between going to an all day Disney Park or staying at the hotel.The water park was missing tubes and taller slides.Having to go from one pool into the freezing area of the mall to get to the other side of the pool.0-0.
3.0 Mediocre
Pros: The swimming pool
Cons: The rooms are over used.
2.0 Mediocre
Pros: Nothing
Cons: I read some of the bad reviews online, but decided to give it a chance because you can't please everyone. That was where I made a mistake. When we arrived at our room we found it with the door propped open upon entering the room that was a musty odor the room was unclean and there was mold growing in the bathroom. . We called the front desk and ask for a change of room, and while we are waiting for the person who had just checked out of this room came back to look for something they had left behind. They had just checked him and asked to be moved because of the mold as well. They were just recycling rooms and giving that open room to the next person that walked in the door. About three doors down there was another family who I just checked him who is also leaving because of mold in their room. We promptly went through Travelocity and ask for our money back on the reservation, which we were granted even though it was supposedly nonrefundable, and book another room at another hotel. By this time it was 3 o'clock in the morning as we had landed in Orlando at midnight
6.2 Good
Pros: It was close to disney. Easy to get in and out of the hotel. Service was not close to disney standards
Cons: The bathroom needed to be remodeled. No ice machine. No signs to direct you to an ice machine. All the activities centered around small children. Nothing for older ones. Beyond the pool, everything cost more money.
7.1 Good
Pros: i love the spacious of the room. a room with a king, the other room with two twins and a sofa bed in the living room. Also three tvs so nobody fight for what to watch.
Cons: I didnt like the smell of the room and the carpet it was kind of dirty.
10.0 Excellent
Pros: I enjoyed this hotel very much. I appreciated the fact that there was another room for my kids with a bunk bed. Most places has just one large room with two Queen/King size beds.
The room was clean, the art was simple but enjoyable, especially the kids. Their was a TV in each room. The staff was friendly.
Lastly the pool, 4D movies, and Laser challenge made my kids stay there an awesome experience.
Cons:
4.0 Okay
Pros: My children liked the water park.
Cons: As soon as we checked in we started getting the strong arm to upgrade our room. We were lied to and told the rest of our party was staying in another side of the resort so we would pay for the upgrade. When the rest of our group checked in they were on the side of the resort we were originally on. Then we had a few run ins with staff. If you are going to be a family resort 2 miles from Disney property then I am going to compare you to Disney. No where close to Disney. The staff is rude. They are not focused on the customer. I had two employees yell at me and tell me I was wrong. They wanted to argue more than fix the problem. It does not matter if I am wrong (I was not) you should not argue with your customer. This is my first and only stay at the Nickelodeon resort. Orlando has a huge market for family resorts and this resort is not worth the (or any) money. Customer service is not a concern with this hotel so I am no longer concerned with staying there.
8.8 Excellent
Pros: The hotel rooms were large.
It was very close to the Disney parks.
I liked the market place. They were very sensitive to my gluten food allergy and went above and beyond for my safety.
Cons: Area was loud during the evening over the weekend due to a movie that was shown at the pool. I did not realize it was a family based hotel when I booked it. The sound decreased around 9:30-10 am.
2.0 Mediocre
Pros: Idea of the resort
Cons: Rooms are small and old
Holiday Inn Resort Orlando Suites – Waterpark offers non-stop action and relaxing accommodations with a seemingly-endless array of activities. It's located within close proximity to many of the city's major attractions. It's an ideal getaway destination for singles, couples, groups, and families. Located in the heart of Orlando, Holiday Inn Resort Orlando Suites – Waterpark is just miles away from Epcot, Universal Studios Florida, Magic Kingdom Park, and ESPN Wide World of Sports Complex, as well as several conference centers. Guests can also enjoy free shuttle rides to all the major area theme parks. Accommodations at Holiday Inn Resort Orlando Suites – Waterpark are designed to help guests unwind. All rooms are spacious suites with modern furnishings. Guests can choose from 1 Bedroom Suites, 1 Bedroom with Bunks, and 2 Bedrooms with Bunks, all with kitchenettes, living areas, and the latest in high-tech entertainment options. There are plenty of activities to enjoy on-site at Holiday Inn Resort Orlando Suites – Waterpark. Its vast and colorful waterpark is complete with slides, waterfalls, and pools. Kids and kids-at-heart can have fun at the arcade, Batman Laser Challenge, and 4-D Theater Experience, while adults can unwind at the cocktail lounge and fitness center. The dining options at Holiday Inn Resort Orlando Suites – Waterpark are as thoughtful as the rest of its amenities. Enjoy a lavish buffet or a la carte meals for breakfast and dinner at the scenic Lakeside Café. Antonio’s Pizzeria crafts some of the area’s most popular pies and other casual eats. Hideaway Lounge is an ideal spot to relax with a beer and a bite while watching sports. For a treat after or in-between meals, Cravings offers gourmet pastries and ice cream that can satisfy a sweet tooth.
The DoubleTree by Hilton Orlando at SeaWorld hotel enjoys a prime location in Orlando. Our full service Orlando resort hotel is minutes away from popular Orlando attractions and only 15 minutes from the Orlando International Airport (MCO). We're next door to SeaWorld® Orlando and Aquatica, and minutes from Universal Orlando® and Walt Disney® World theme parks. Complimentary scheduled transportation to SeaWorld and Universal theme parks is available. New guest rooms provide an array of choices to fit your style. All spacious guest rooms feature our luxurious Sweet Dreams® beds, flat-screen TVs, and coffee and tea maker. Resort amenities include two swimming pools, Miniature Golf course, Life Fitness®-equipped fitness center and a Kid's Lounge offering the latest games, activities and FUN. Let our Concierge Desk assist you with theme park tickets, reservations and transportation. A variety of dining options at DoubleTree by Hilton Orlando at SeaWorld are available. Join us at Laguna, serving freshly prepared favorites for breakfast, lunch and dinner daily. The Market offers everything from pastries and sandwiches to pizza and ice cream. Enjoy your favorite libation and light fare at the fun and friendly Barefoot Bar pool bar. A daily resort charge will be added to the room rate and includes guest internet access, self-parking and theme park transportation to SeaWorld, Aquatica and Universal. Also included are one appetizer with purchase of entrée in Laguna per stay, two bottled waters from The Market per stay and local and toll free calls. Our friendly and professional staff at the DoubleTree by Hilton Orlando at SeaWorld hotel looks forward to welcoming you with our signature warm chocolate chip cookie at check-in on your next visit to Orlando.
Overall 7.7 Good
Based on 4,891 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
9.1
Pros: Staff was very nice. Lots of activities.
Okay
4.8
Pros: The location was the best part.
Excellent
9.4
Pros: I love the complimentary cookie when you check in.
Excellent
9.1
Pros: Staff
Mediocre
2.0
Pros: Nothing
Okay
5.7
Pros: Location
Good
6.8
Pros: Location to the parks is great.
Good
6.0
Pros: The room was clean, bed comfortable. HBO channels free.
Excellent
8.0
Pros: Super friendly staff!
Excellent
8.0
Pros: This location was beautiful and had so many things to do right in the hotel.
Very clean!
Green, they have a recycling program.
Services galore and some cool options in the hotel room.
Excellent
8.0
Pros: We liked the convenient location (20 minutes to Magic Kingdom, 15 minutes to airport). We liked the friendly front desk service and facilities employees as well. Spacious rooms and room service were very appreciative with 2 kids (2 yr old and 2 mo old).
Good
7.7
Details
Reviews
Overall 7.7 Good
Based on 4,891 reviews
Service
8.0
Location
6.9
Breakfast
6.6
Amenities
6.4
WiFi
5.9
Value for money
5.7
Room
5.7
Comfort
5.2
Food
8.0
Service
8.0
Breakfast
6.5
Location
6.4
Value for money
5.5
Cleanliness
5.3
Comfort
4.9
Room
4.9
Service
8.4
Breakfast
6.5
Amenities
6.5
Location
6.5
Room
6.0
Value for money
5.9
Comfort
5.4
Service
7.7
Location
7.2
Amenities
6.3
Vibe
5.5
Comfort
5.4
Cleanliness
5.4
Value for money
5.3
Room
5.2
Pool
8.5
Location
6.9
Breakfast
6.7
Amenities
6.5
Vibe
5.7
Cleanliness
5.6
Comfort
5.3
Room
5.0
9.1 Excellent
Pros: Staff was very nice. Lots of activities.
Cons: Bathroom needs update/cleaning
4.8 Okay
Pros: The location was the best part.
Cons: There was a lot of construction. I didn't think they should charge for parking. The phone in the room didn't work and they only gave us one towel for showers, they charged to use the pool towels if they aren't returned and the floors were filthy in the room. The rooms weren't anything like the pictures. It also looked like anyone with children stayed in the same buildings so the mornings were loud.
9.4 Excellent
Pros: I love the complimentary cookie when you check in.
Cons: I didn't like the construction going on outside my room, especially for the price. Also I hated to find out that there was no complimentary breakfast.
9.1 Excellent
Pros: Staff
Cons: Bathroom
2.0 Mediocre
Pros: Nothing
Cons: Pictures online show a nice hotel but when we arrived to check in we were given a room in the property next door that looks like a motel. Our "hotel" room door opened up to the parking lot. Also their is a $19 per day resort fee which I was not told about at check in.
5.7 Okay
Pros: Location
Cons: Customer service
6.8 Good
Pros: Location to the parks is great.
Cons: Toilet barely flushed. Had to flush multiple times. Shower was loose. Beds were uncomfortable.
6.0 Good
Pros: The room was clean, bed comfortable. HBO channels free.
Cons: Self-parking fee too high. No refrigerator in room. Exterior entrances to room makes it noisy. Should at leas give 1 bottle of water free. HBO signal kept going out.
8.0 Excellent
Pros: Super friendly staff!
Cons: Hair in the bathroom that wasn't mine.
8.0 Excellent
Pros: This location was beautiful and had so many things to do right in the hotel.
Very clean!
Green, they have a recycling program.
Services galore and some cool options in the hotel room.
Cons: I guess they are adding on or doing some type of construction so finding the entrance was a pain in the you know what. When I finally did get there it was so backed up with traffic and confusing.
When I finally found a place to park my car and went to check in the process was difficult because there was a mistake in the computer.
Every time I asked a question to make sure I understood the instructions I was given the check in girl answered with attitude and annoyance. The entire staff seemed miserable and was not pleasant to interact with. As someone who has been in customer service for 10 years this to me is a reflection on the hotel and how they treat the employees.
No free breakfast. The breakfast offered is expensive and not very descriptive on the menu. Because of the lack of description I ended up ordering something containing a food I'm allergic to.
8.0 Excellent
Pros: We liked the convenient location (20 minutes to Magic Kingdom, 15 minutes to airport). We liked the friendly front desk service and facilities employees as well. Spacious rooms and room service were very appreciative with 2 kids (2 yr old and 2 mo old).
Cons: Poor bathroom design (that can be fixed rather inexpensively): shower curtain not long enough combined with curved curtain rod above straight shower basin's threshold edge resulted in water all over the floor every time we showered and we couldn't do anything to control it. Extra towels were needed regularly to keep the floor dry. Wet floors in such tight space could have been catastrophic for anyone unaware of the issue. Large door and minimal toilet room space weren't ideal either. Initial body odor smell coming from the vents was a problem for me too. Eventually it went away.
Solutions: replace shorter curtains with longer curtains, replace curved curtain rod with straight curtain rod, have door swing out of bathroom instead of into the bathroom, air fresheners installed, extra towels for each room.
Other suggestions would be a mini fridge on all rooms. This is important for families with young children who need to keep milk cold instead of filling a tiny ice bucket. Also I think better screening needs to happen for language capabilities for the facilities employees. They were kind but hard to understand and they didn't understand basic English. Larger trash bins in the room instead of small bins split to 2 halves (strange design) for what we assumed to be trash/recycle, but bins were too small to fit 3 empty water bottles on 1 half. Actual cup trays for the Market would be convenient for those buying hot beverages.
Hotel was under construction at the time which wasn't ideal but we know the place will look beautiful when complete.
7.7 Good
Pros:
Cons: Someone was able to obtain my room # and last name. The invidual charged his/her meal to my card . When I confronted a staff about it , she hesitated and expected me to be ok with the charge since the room number and last name was on the receipt . But at the end of it all, doubletree remixed the charge .
The DoubleTree by Hilton Orlando at SeaWorld hotel enjoys a prime location in Orlando. Our full service Orlando resort hotel is minutes away from popular Orlando attractions and only 15 minutes from the Orlando International Airport (MCO). We're next door to SeaWorld® Orlando and Aquatica, and minutes from Universal Orlando® and Walt Disney® World theme parks. Complimentary scheduled transportation to SeaWorld and Universal theme parks is available. New guest rooms provide an array of choices to fit your style. All spacious guest rooms feature our luxurious Sweet Dreams® beds, flat-screen TVs, and coffee and tea maker. Resort amenities include two swimming pools, Miniature Golf course, Life Fitness®-equipped fitness center and a Kid's Lounge offering the latest games, activities and FUN. Let our Concierge Desk assist you with theme park tickets, reservations and transportation. A variety of dining options at DoubleTree by Hilton Orlando at SeaWorld are available. Join us at Laguna, serving freshly prepared favorites for breakfast, lunch and dinner daily. The Market offers everything from pastries and sandwiches to pizza and ice cream. Enjoy your favorite libation and light fare at the fun and friendly Barefoot Bar pool bar. A daily resort charge will be added to the room rate and includes guest internet access, self-parking and theme park transportation to SeaWorld, Aquatica and Universal. Also included are one appetizer with purchase of entrée in Laguna per stay, two bottled waters from The Market per stay and local and toll free calls. Our friendly and professional staff at the DoubleTree by Hilton Orlando at SeaWorld hotel looks forward to welcoming you with our signature warm chocolate chip cookie at check-in on your next visit to Orlando.
With a stay at Wyndham Orlando Resort International Drive in Orlando (Sand Lake), you'll be within a 5-minute drive of Ripley's Believe It or Not and Orange County Convention Center. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Orlando? This resort has facilities measuring 60000 square feet (5574 square meters), including conference space. Free self parking is available onsite.
Overall 7.5 Good
Based on 7,011 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Good
7.7
Pros: The pool, the decoration
Excellent
10.0
Pros: Location, facilities were clean particularly for the price. Pleasant visit.
Excellent
8.8
Pros: Convenient place to stay close to Universal Orlando.
Excellent
8.2
Okay
4.2
Pros: Front Desk always was understaffed with unhelpful manager always leering at lines ten deep, buildings and rooms are very dated. Bed and seating in the room was uncomfortable. Room could be noisy in the right circumstances, i could hear my neighbor while in the bathroom, as well as the odors...
Good
6.0
Pros: The room was well priced for the area. Very convenient to dining and tourist attractions.
Okay
4.0
Okay
5.7
Pros: The pool and campus was beautiful. The location was great.
Okay
4.0
Pros: I was highly disappointed by my quasi stay at the Wyndham Orlando. It was so terrible that I took it as a loss and had to find another hotel for the night. The final straw was a bug crawling across my shoulder while sitting on the bed. The first straw was passing the first room on our hallway with a large heart shaped sign that said "drop your panties here" with a black thing draped across it. Do not waste your time or money.
Okay
4.5
Pros: I like how big the hot tub was.
Okay
4.2
Pros: Location to the convention center
Excellent
8.0
Pros: Everything but the food offered at the hotel restaurant.
Details
Reviews
Overall 7.5 Good
Based on 7,011 reviews
Location
8.6
WiFi
7.3
Service
7.2
Amenities
6.3
Value for money
5.9
Breakfast
5.8
Beach
5.8
Room
5.2
Comfort
4.4
Cleanliness
4.4
Location
9.1
Service
7.3
Value for money
6.1
Amenities
6.1
Breakfast
5.5
Room
4.9
Comfort
4.5
Cleanliness
4.4
Location
8.6
Service
7.5
Amenities
6.4
Value for money
6.0
Breakfast
5.9
Room
5.2
Cleanliness
4.6
Comfort
4.5
Location
8.6
Service
6.8
Amenities
5.8
Vibe
4.8
Cleanliness
4.7
Room
4.6
Comfort
4.5
Location
8.6
Service
7.3
Amenities
6.5
Vibe
4.7
Room
4.2
Comfort
4.2
7.7 Good
Pros: The pool, the decoration
Cons: Our room had a view on a concrete wall
Lots of noise coming from our neighbors (connecting rooms). Not well noise insulated.
10.0 Excellent
Pros: Location, facilities were clean particularly for the price. Pleasant visit.
Cons:
8.8 Excellent
Pros: Convenient place to stay close to Universal Orlando.
Cons: The air conditioner was loud (periodic rattling). Needs to be looked at.
8.2 Excellent
Pros:
Cons: Hote and resort fees. No complimentary breakfast.Also dogs were noisy in the building I stayed in.
4.2 Okay
Pros: Front Desk always was understaffed with unhelpful manager always leering at lines ten deep, buildings and rooms are very dated. Bed and seating in the room was uncomfortable. Room could be noisy in the right circumstances, i could hear my neighbor while in the bathroom, as well as the odors...
Cons: Pool was large and clean. Lots of chain restaurants within 5-10 minute walking distance.
6.0 Good
Pros: The room was well priced for the area. Very convenient to dining and tourist attractions.
Cons: Rooms were hot! Air-conditioning did not keep room cool enough.
4.0 Okay
Pros:
Cons: We had NO microwave , shower curtain , king bed , mini fridge , and there was a huge crack through the bathroom mirror . There also was a gay man convention ( we have nothing against gays ) which they surrounded the pools and the bar area, it also made my boyfriend uncomfortable to walk around property without getting eyeballed so we never got to enjoy the pool after he went to go buy a suit because he forgot his at home !!! Also we called the front desk ( because we had no cellphone service ) to find out when Univerisal closed and she told us 10 so we taxied up there around 7:30 to hit the rides at night but Univerisal was closed so we spent $25 on a taxi for no reason !!! We have stayed here 4 or 5 times now and this was our favorite place to stay other than staying on property , after this weekend that has all changed !
5.7 Okay
Pros: The pool and campus was beautiful. The location was great.
Cons: The people above us were noisey and we could not sleep. We had to call twice to ask for someone to address the issue.
We asked for a fridge that never came, so we had to call and ask again. They told us it was free.. But Then they charged me for it!
No fridge no microwave in the room. Our room was small.
4.0 Okay
Pros: I was highly disappointed by my quasi stay at the Wyndham Orlando. It was so terrible that I took it as a loss and had to find another hotel for the night. The final straw was a bug crawling across my shoulder while sitting on the bed. The first straw was passing the first room on our hallway with a large heart shaped sign that said "drop your panties here" with a black thing draped across it. Do not waste your time or money.
Cons: Pretty much everything
4.5 Okay
Pros: I like how big the hot tub was.
Cons: I booked on kayak when we go there we checked in and when to our room they gave us two doubles instead of a king like we booked. I called down to have them fix it but they didn't. My boyfriend went down to try to get a refund and we were going to go stay somewhere else. But they said they could not give a refund we would have to go through kayak. So I called them no body answered so I called to hotel again and asked to speak with a manager and ended up putting me on the phone with the same person we have been dealing with and he just said there is nothing they can do they don't have a room for us and they can't give us out money back. So we hung up. 2 minutes later I got a call from someone that was a lot higher up then Andrew. She said I hear that you are going to leave the hotel and I don't want that. She said I do have a king room available if you are willing to stay. So basically they wasted two hours of our vacation telling us they couldn't put us in the room we booked and in the end they put us in the correct room.
The new room was nice and spacious the only two things wrong was that there was mold around the toilet and tub. Also the outlets next to the bed did not work other than that the rest of our stay was good.
4.2 Okay
Pros: Location to the convention center
Cons: My room was musty smelling , like a closed up basement , triggered my allergies, I'm guessing mold, they were sold out that night so I had to stay in the room for the night , the next day I was able to get another room but not until after 2 pm , I told them I had no problem checking out and going somewhere else. You would think that if a customer had a problem with a room they would do everything they could to accommodate them. Plus really after you pay for the room they charge a 19.95 resort fee....Ive been to lots of resorts , that was not one of them. I debating writing the president of the company and asking for a refund...will not stay there again
8.0 Excellent
Pros: Everything but the food offered at the hotel restaurant.
Cons: The food. It was bland, over priced, and not very fresh.
With a stay at Wyndham Orlando Resort International Drive in Orlando (Sand Lake), you'll be within a 5-minute drive of Ripley's Believe It or Not and Orange County Convention Center. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Orlando? This resort has facilities measuring 60000 square feet (5574 square meters), including conference space. Free self parking is available onsite.
Stay and play at Coco Key Hotel & Water Park Resort. This Orlando venue is adjacent to the city's most popular family resorts, including Universal Studios Orlando, SeaWorld, and the magnificent Disney World, all located within less than 10 miles. The hotel is a family vacation destination unto its own, featuring a 54,000 square foot canopy-covered water park with 14 slides, three heated pools, and a 6,500 square foot arcade, as well as an olympic-sized heated front pool and hot tub. Two restaurants and a full food court offer dining options to please every palate. The resort also has an on-site convenience store for essentials and midnight munchies. A poolside Tiki Bar features classic cocktails and comfort foods, giving parents a place to relax as their children enjoy interactive play areas and special toddler and teen pools. The rooms at Coco Key Hotel & Water Park Resort are colorful and cozy. Each one features a digital safe, flat screen TV, shower, bathtub, and mini-fridge. The hotel has 391 guest rooms, each loaded with amenities to help ensure that every guest is comfortable, from kids to grandparents. Select rooms feature pull-out sofas, sitting areas, and views of the front pool or water park. For families, there are two connecting rooms with two full bathrooms, giving families of up to four a spacious place to call home. Group travel is made easy at Coco Key Hotel & Water Park Resort, with complimentary motor coach parking and a Group Tour Lounge private check-in. Group rates for 10 or more are affordable for everything from corporate events and weddings to package tours.
Overall 6.8 Good
Based on 6,325 reviews
All Reviews
- All Reviews
- Families
- Couples
- Solo
Good
7.4
Pros: I was impressed how many options there were to choose from.
Good
6.8
Pros: We have a 17 month old who LOVED the small slides at the water park. The adults had a wonderful time going down the large slides as well!
Good
7.4
Pros: The staff was nice and place was clean
Mediocre
3.7
Pros: Location.
Good
6.0
Okay
5.4
Pros: The water park was amazing! I went with two children aged 4 &6 and they had an amazing time! This was the only redeeming quality for the hotel
Excellent
10.0
Pros: Every thing
Excellent
10.0
Pros: I love the fact that you are in walking distance of everything and if you don't choose too you dont have to leave the resort because they have on-site entertainment and food. The rooms are kept smelling good and clean. The staff is great as well. I cant wait to come back!
Good
7.1
Pros: Its in a good location but the park is over priced. The staff was friendly.
Excellent
9.4
Pros: Very nice people at check in . Helped with everything. Being disabled sometimes is a challenge
But this hotel can accommodate.
Excellent
10.0
Pros: everything is right next to the hotel literally everything is in walking distance
Mediocre
2.8
Pros: The aquatic park but only works 6 hours and They close one area of water and open another, intermittently,
Details
Reviews
Overall 6.8 Good
Based on 6,325 reviews
Location
8.4
Amenities
6.1
Beach
5.5
Service
5.4
Value for money
5.3
Food
4.5
Vibe
4.0
Breakfast
4.0
Comfort
3.6
Room
3.6
Cleanliness
2.6
WiFi
2.2
Location
8.9
Amenities
5.8
Service
5.8
Value for money
5.5
Food
4.5
Breakfast
4.1
Vibe
3.6
Comfort
3.4
Room
3.3
Cleanliness
2.5
WiFi
2.3
Service
5.5
Room
3.3
Location
8.6
Room
3.2
7.4 Good
Pros: I was impressed how many options there were to choose from.
Cons: The staff was not that friendly and took their sweet time to do everything. Not professional at all, if it wasn't for my 6yr I would have left.
6.8 Good
Pros: We have a 17 month old who LOVED the small slides at the water park. The adults had a wonderful time going down the large slides as well!
Cons: The rooms are very spacious but outdated. I can certainly tell they have taken short-cuts on repairs. For example, the ceiling of our room had been patched and the towels were paper thin and over-bleached.
7.4 Good
Pros: The staff was nice and place was clean
Cons: I agree the waterpark should have been closed due to the weather, but even the indoor pool?? Everything was closed the night I got there at ~4:30 PM. Even the restaurant which I was hoping to enjoy along with the bar. Thankfully I brought my own stuff!
3.7 Mediocre
Pros: Location.
Cons: Customer representative were very unfriendly, they are either 18 year old or low class ( I mean trashy) . Lack of customer care serice, did not provide a friendly enviroment. Rude or hostile, and I felt like they were short-staff all the time. I waited in line for 25 minutes trying to get 3 towels gor my room. "ON TOP, THEY HAVE HIDDEN FEES THEY ONLY TELL YOU WHEN YOU GET THERE" You are better off paying the extra elsewhere. Good luck to you. Thats the first and last time for me!!!. I told the staff I was going to report them with Corp, they laughed in my face!
6.0 Good
Pros:
Cons: Was very loud and noisy late at night and early in morning people were yelling and banging stuff
5.4 Okay
Pros: The water park was amazing! I went with two children aged 4 &6 and they had an amazing time! This was the only redeeming quality for the hotel
Cons: This hotel is more in line with a 2 star motel. The building in the picture is misleading as most rooms have exterior corridors which would be fine had the neighborhood been better. There were signs out front advertising “420 delivery.” For those unaware that is drug sales. I was in a black hole for cell phone signal. I was told the internet was down in the entire area only to discover that was a lie and only my building was affected. The air conditioner was a wall unit that sounded as if it was going to take off like an airplane and barely kept the room cool. Mold on the ceiling in the bathroom. Drain in tub not working. No hot water in the shower. No blackout drapes... no curtains at all for that matter. The staff did nothing to resolve any of my issues. I was told to “deal with it.” The only reason I stayed instead of getting another room is the kids fell fast asleep within minutes of arriving at 10pm and we planned to be at the water park the next morning.
10.0 Excellent
Pros: Every thing
Cons: Every thing was very nice
10.0 Excellent
Pros: I love the fact that you are in walking distance of everything and if you don't choose too you dont have to leave the resort because they have on-site entertainment and food. The rooms are kept smelling good and clean. The staff is great as well. I cant wait to come back!
Cons:
7.1 Good
Pros: Its in a good location but the park is over priced. The staff was friendly.
Cons: The parking was not good. Especially at night. The breakfast buffet not worth 13$ for adults. I paid for the kids but the food was nasty! Biscuit overcooked and hard, juice watered down, need I go on.
We checked in a 1230 AM and we were tired but I had Doritos crumbs under the pillow. Red juice stains on the other bed. Then I had to call to get our room cleaned with fresh towels at 4pm the following day. However, at check out they stalked our room.
Would come back for water park only. Stay somewhere else.
9.4 Excellent
Pros: Very nice people at check in . Helped with everything. Being disabled sometimes is a challenge
But this hotel can accommodate.
Cons: At checkout they came by our rooms and told us we needed to leave and when we booked our reservations we confirmed a late checkout for one room. It was ok because we understood the hotel was at 100 percent .just wished we new so we didn't have to pack so quickly.
10.0 Excellent
Pros: everything is right next to the hotel literally everything is in walking distance
Cons: everything was perfect
2.8 Mediocre
Pros: The aquatic park but only works 6 hours and They close one area of water and open another, intermittently,
Cons: Uncomfortable, the items in the room were dirty, the furniture and chest of drawers old and in poor condition, rust came out of the shower for the disabled. In my reservation, the parking was included and they charged cost for that 2 times. You should remove the resort title because it is not even a fifth of that. Pools open after check out (at 11 am).
Stay and play at Coco Key Hotel & Water Park Resort. This Orlando venue is adjacent to the city's most popular family resorts, including Universal Studios Orlando, SeaWorld, and the magnificent Disney World, all located within less than 10 miles. The hotel is a family vacation destination unto its own, featuring a 54,000 square foot canopy-covered water park with 14 slides, three heated pools, and a 6,500 square foot arcade, as well as an olympic-sized heated front pool and hot tub. Two restaurants and a full food court offer dining options to please every palate. The resort also has an on-site convenience store for essentials and midnight munchies. A poolside Tiki Bar features classic cocktails and comfort foods, giving parents a place to relax as their children enjoy interactive play areas and special toddler and teen pools. The rooms at Coco Key Hotel & Water Park Resort are colorful and cozy. Each one features a digital safe, flat screen TV, shower, bathtub, and mini-fridge. The hotel has 391 guest rooms, each loaded with amenities to help ensure that every guest is comfortable, from kids to grandparents. Select rooms feature pull-out sofas, sitting areas, and views of the front pool or water park. For families, there are two connecting rooms with two full bathrooms, giving families of up to four a spacious place to call home. Group travel is made easy at Coco Key Hotel & Water Park Resort, with complimentary motor coach parking and a Group Tour Lounge private check-in. Group rates for 10 or more are affordable for everything from corporate events and weddings to package tours.
Location The hotel is ideally located for experiencing all that central Florida has to offer. Guests can take advantage of the hotel's free scheduled shuttle bus to Universal Studios attractions. The hotel is also less than 5 km from Universal Orlando Resort and 1.5 km from Orange County Convention Center. The hotel is located in the heart of the world famous International Drive and within walking distance of hundreds of restaurants, cinemas, and entertainment venues. It is a 15-minute drive fr Facilities Guests can enjoy a pleasant stay in one of the 300 rooms. A lobby and a reception are available to travellers. Most storeys are accessible by lift. Amenities include a cloakroom and a safe. Wireless internet access (no extra charge) is available to guests in the public areas. Culinary facilities include a bar. Various shops are available, including a souvenir shop. The grounds of the hotel feature a playground and an attractive garden. Additional facilities at the accommodation include a playroom. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include a childcare service, car hire, a transfer service and a laundry service. In addition, a shuttle service is offered. Rooms Each of the rooms is appointed with air conditioning, central heating and a bathroom. The rooms have a king-sized bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a fridge, a mini fridge, a microwave and a tea/coffee station. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. The hotel offers non-smoking rooms and smoking rooms. Sports/Entertainment A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. Sun loungers on the sun terrace offer an inviting place to relax. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. Beach volleyball, volleyball and basketball are available to active guests. Water sports enthusiasts are offered aquafit. Sport and leisure facilities at the accommodation include billiards and darts. A wellness area with a spa and hydrotherapy applications is available at the establishment. Entertainment options and leisure facilities include a disco and a nightclub. Meals Breakfast can be booked. The hotel also offers snacks.
Overall 4.7 Okay
Based on 5,336 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Mediocre
3.7
Pros: Close to everything we wanted to do
Okay
4.8
Pros: I enjoyed the location, it was close to a lot of places that were walking distance.
Excellent
10.0
Pros: This hotel is close to everything Orlando and the surrounding areas have to offer. The rooms were clean and updated. The staff is friendly. There is a nice pool and, the onsite restaurant has excellent food. We love the late check out!
Mediocre
2.0
Excellent
10.0
Pros: My wife and I enjoyed this hotel, we even added another night here instead of checking into another hotel. The staff was friendly, check in was easy, the rooms are updated and look beautiful and, we had a great view of the Orlando Eye upon opening our room door. Yes, if you want to do nothing but pick a room apart, you will see every flaw.
We did NOT see bugs or have any unpleasant smells in our room. The room was clean and updated. We were not bothered when we placed the "Do Not Disturb" on the door and, housekeeping even left towels and washcloths in a bag on the door for us.
I highly recommend this hotel to anyone wanting the look and feel of a higher priced room without the high price (we did find a great online deal.) The Orlando Eye is right across the road and, you are in close proximity to many gift shops, restaurants, and parks.
Okay
4.0
Pros: The hotel is located near many much better places.
Mediocre
2.0
Pros: Nithing
Okay
4.5
Pros: Pool and location
Mediocre
3.4
Pros: The location is good.
Mediocre
2.0
Pros: The YMCA
Good
6.0
Mediocre
3.1
Pros: I just like the location behind the Orlando Eye
Details
Reviews
Overall 4.7 Okay
Based on 5,336 reviews
Location
8.6
Value for money
6.6
WiFi
3.6
Food
3.3
Service
3.0
Breakfast
2.8
Comfort
2.6
Room
2.2
Bar and Beverages
1.9
Cleanliness
1.3
Amenities
1.1
Location
8.9
Value for money
6.2
Service
3.0
Breakfast
2.8
Comfort
2.2
WiFi
2.2
Vibe
2.0
Room
1.7
Cleanliness
1.4
Amenities
1.0
Location
8.3
Value for money
6.4
Breakfast
3.0
Comfort
2.9
Room
2.7
Service
2.6
Vibe
2.0
Cleanliness
1.7
WiFi
1.6
Amenities
0.9
Location
8.6
Value for money
6.7
Service
2.9
Breakfast
2.7
Comfort
2.7
Vibe
2.4
WiFi
1.9
Room
1.8
Amenities
1.2
Cleanliness
1.2
Location
8.8
Value for money
6.5
Service
3.0
Comfort
2.5
WiFi
1.9
Room
1.7
Cleanliness
1.3
3.7 Mediocre
Pros: Close to everything we wanted to do
Cons: The bed was dirty and covered with black hair. New sheets were brought in and handed to us, but not put on. No apologies made. The TV didn't work and the staff was unaccommodating . The ONLY good thing about this hotel was the placement and how easy it was to get to everything. Would NEVER stay here again.
4.8 Okay
Pros: I enjoyed the location, it was close to a lot of places that were walking distance.
Cons: Things not working in the room, after asking for it to be fixed and not resolving the problems. Housekeepers just walking in your room. No hot water when showering. Front desk seem to have a attitude while checking in. Toilet was hard to flush and dirty walkways.
10.0 Excellent
Pros: This hotel is close to everything Orlando and the surrounding areas have to offer. The rooms were clean and updated. The staff is friendly. There is a nice pool and, the onsite restaurant has excellent food. We love the late check out!
Cons: Paying for internet.
2.0 Mediocre
Pros:
Cons: Horrible stay from start to finish. The stairwells smelled of urine. Our first room had mold in the bathroom, brown stains on the comforter, stains on the wall, the safe had a huge whole in it where it was busted open, and we were itchy from laying on the beds. Marijuana smell came through the adjoining room late at night along with loud banging on the outside doors at 1:00am. We asked to change rooms the next morning. Management was apathetic to our complaints. Our second room was slightly cleaner, but didn't have a working TV, no phone, no fridge, no hot water, no towels, and the toilet ran all night. Also, when we moved our things from the first room, found all of our items were stolen from the fridge by house keeping. Dealing with the hotel situation took away from our vacation. Worst hotel accommodations we've ever experienced! This place needs a health and safety inspection!!!
10.0 Excellent
Pros: My wife and I enjoyed this hotel, we even added another night here instead of checking into another hotel. The staff was friendly, check in was easy, the rooms are updated and look beautiful and, we had a great view of the Orlando Eye upon opening our room door. Yes, if you want to do nothing but pick a room apart, you will see every flaw.
We did NOT see bugs or have any unpleasant smells in our room. The room was clean and updated. We were not bothered when we placed the "Do Not Disturb" on the door and, housekeeping even left towels and washcloths in a bag on the door for us.
I highly recommend this hotel to anyone wanting the look and feel of a higher priced room without the high price (we did find a great online deal.) The Orlando Eye is right across the road and, you are in close proximity to many gift shops, restaurants, and parks.
Cons: The cable needs fixed.
4.0 Okay
Pros: The hotel is located near many much better places.
Cons: The floor was wet. The room smelled moldy. There were no towels and it took hours to get any. The poor service at check-in was better than no service at check out.
2.0 Mediocre
Pros: Nithing
Cons: Check in time at 4pm,arrive there 3 she said u have to wait...i ask do u have rooms empty,she said we do ,pay me 30$,and i give u room,never seen that in my life...
Inside not even 1 towel,i call,she daid ok 15 min,after like 30 min,i went doen myself,found housekeepeng department,and gor towels bymyself....
Im 32 and travel a lot never ever i saw that before...
Up to u guys,maybe i was just not lucky that day...
4.5 Okay
Pros: Pool and location
Cons: Rooms, first room had no hot water and AC was broken these are just the major issues. We were given a comp and room change. The second room had a bad smell of mold so we had to keep the door closed at all times. Check in location was difficult to find.
3.4 Mediocre
Pros: The location is good.
Cons: The staff was not helpful, my keycards did not work until the third time the front desk keyed them, they never answered the phone when I called, the phone in the room did not work, I had no towels when I checked in, the room was not organized when I checked in, security was called to help me get into my room and they never showed up, etc...
2.0 Mediocre
Pros: The YMCA
Cons: No washcloths, staff act like they didn't know what was going on, constantly changing front office staff, maids were rude
6.0 Good
Pros:
Cons: Lack of towels and washcloths. Several nights without either.
3.1 Mediocre
Pros: I just like the location behind the Orlando Eye
Cons: The room didn't had towels, front desk don't answer the phone, we were sharing the room with a few families of roaches and it didn't had hot water. So we left the first night
Location The hotel is ideally located for experiencing all that central Florida has to offer. Guests can take advantage of the hotel's free scheduled shuttle bus to Universal Studios attractions. The hotel is also less than 5 km from Universal Orlando Resort and 1.5 km from Orange County Convention Center. The hotel is located in the heart of the world famous International Drive and within walking distance of hundreds of restaurants, cinemas, and entertainment venues. It is a 15-minute drive fr Facilities Guests can enjoy a pleasant stay in one of the 300 rooms. A lobby and a reception are available to travellers. Most storeys are accessible by lift. Amenities include a cloakroom and a safe. Wireless internet access (no extra charge) is available to guests in the public areas. Culinary facilities include a bar. Various shops are available, including a souvenir shop. The grounds of the hotel feature a playground and an attractive garden. Additional facilities at the accommodation include a playroom. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include a childcare service, car hire, a transfer service and a laundry service. In addition, a shuttle service is offered. Rooms Each of the rooms is appointed with air conditioning, central heating and a bathroom. The rooms have a king-sized bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a fridge, a mini fridge, a microwave and a tea/coffee station. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. The hotel offers non-smoking rooms and smoking rooms. Sports/Entertainment A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. Sun loungers on the sun terrace offer an inviting place to relax. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. Beach volleyball, volleyball and basketball are available to active guests. Water sports enthusiasts are offered aquafit. Sport and leisure facilities at the accommodation include billiards and darts. A wellness area with a spa and hydrotherapy applications is available at the establishment. Entertainment options and leisure facilities include a disco and a nightclub. Meals Breakfast can be booked. The hotel also offers snacks.
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