While the magic of America’s favorite playground entertains the imagination from morning to night, there is a resort in Orlando that delights it – by creating memories that stay vivid long after you leave this Florida oasis. Bordered by Shingle Creek, the Headwaters of the Everglades, The Ritz-Carlton Orlando, Grande Lakes envelops you into 500 acres of natural beauty, a luxurious retreat where you can surrender to the serenity of our relaxing spa, indulge in fine dining, or play 18 holes on our golf course, a Certified Audubon Cooperative Sanctuary. With exceptional amenities and impeccable service, one of the most breathtaking luxury hotels in Orlando is the perfect place to relax, meet or experience the wedding of your dreams, all while enjoying the quintessential all-American city.
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Best Orlando Resorts
Overall 9.3 Excellent
Based on 3,059 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
10.0
Pros: Beautiful property with expected Ritz service, amenities, and restaurant options. Conveniently located near everything in Orlando that you could want to do.
Excellent
8.0
Pros: Awesome facilities... worth a day just to hang out on the property for kids club, free driving range, billiards, both the marriott and ritz pools, etc. My wife enjoyed her spa massage and the hotel was really pleasant.
Excellent
10.0
Pros: Unparalleled service. Staff continually impressed. We are forever spoiled by our Ritz Carlton experience! Thank you!
Excellent
10.0
Pros: Fantastic accommodations! Service was impeccable.
Details
Reviews
Overall 9.3 Excellent
Based on 3,059 reviews
Pool
9.3
Amenities
9.2
Vibe
8.9
Service
8.9
Breakfast
8.8
Wellness
8.6
Location
8.4
Food
8.3
Comfort
8.0
Room
7.9
Cleanliness
6.5
WiFi
3.3
Service
8.8
Room
6.7
Service
8.6
10.0 Excellent
Pros: Beautiful property with expected Ritz service, amenities, and restaurant options. Conveniently located near everything in Orlando that you could want to do.
Cons:
8.0 Excellent
Pros: Awesome facilities... worth a day just to hang out on the property for kids club, free driving range, billiards, both the marriott and ritz pools, etc. My wife enjoyed her spa massage and the hotel was really pleasant.
Cons:
10.0 Excellent
Pros: Unparalleled service. Staff continually impressed. We are forever spoiled by our Ritz Carlton experience! Thank you!
Cons:
10.0 Excellent
Pros: Fantastic accommodations! Service was impeccable.
Cons:
While the magic of America’s favorite playground entertains the imagination from morning to night, there is a resort in Orlando that delights it – by creating memories that stay vivid long after you leave this Florida oasis. Bordered by Shingle Creek, the Headwaters of the Everglades, The Ritz-Carlton Orlando, Grande Lakes envelops you into 500 acres of natural beauty, a luxurious retreat where you can surrender to the serenity of our relaxing spa, indulge in fine dining, or play 18 holes on our golf course, a Certified Audubon Cooperative Sanctuary. With exceptional amenities and impeccable service, one of the most breathtaking luxury hotels in Orlando is the perfect place to relax, meet or experience the wedding of your dreams, all while enjoying the quintessential all-American city.
Orlando offers the ultimate vacation, with everything from beautiful beaches to Disneyworld. Rosen Shingle Creek allows for a relaxing experience close to attractions in the area. Suited for more of an extended stay, the suites are spacious and beautiful. The décor and architecture echo the Spanish Revival. Each room is furnished with a 40-inch flat screen television, a refrigerator, and coffee facilities. Every room also comes with an elegant bathroom which provides robes and deluxe amenities. Rosen Shingle Creek offers guests different dining options to choose from. A Land Remembered is a high class steak house featuring Five Diamond Prime Beef. Cala Bella is a AAA Four Diamond Italian bistro that serves classic Tuscan fare. Guests can also enjoy a premium buffet for breakfast, lunch, and dinner at Café Osceola. For those who do not wish to leave the comfort of their suite, Rosen Shingle Creek also offers room service. This resort is 3.5 miles way from Sea World, 11.1 from the Orlando International Airport, and 12.4 from Disney World. It's also located near popular shopping centers and a wide range of dining options. Guests don’t have to leave Rosen Shingle Creek to enjoy themselves. The hotel offers an 18-hole championship golf course as well as a full service spa, four heated pools and tropical gardens. Its central location means travelers can stay in to enjoy the facilities or explore the surrounds in ease and comfort.
Overall 9.2 Excellent
Based on 6,906 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Facilities, staff, and experience was great
Excellent
9.7
Pros: Friendly, helpful staff. Comfortable. Delicious food.
Excellent
10.0
Pros: Nice hotel. Building looks great. Clean. Friendly and helpful staff.
Excellent
10.0
Pros: the bed was awesome. staff was steller.
Excellent
9.4
Excellent
10.0
Pros: Modern, updated, clean. Stayed in a room with 2 queen beds, room was very spacious. Valet staff was great. Short stay, so didn't get a chance to explore, but would definitely return.
Excellent
8.2
Pros: Staff was professional and polite
Excellent
10.0
Pros: The whole stay was very pleasant and relaxing for business travel
Excellent
10.0
Pros: Spacious hotel and rooms
Excellent
9.7
Pros: Un lugar muy bonito amplio, parqueo gratuito
Excellent
10.0
Pros: Clean, nice rooms and top-notch staff.
Excellent
10.0
Pros: We enjoyed several of the amenities. The kids enjoyed the pool, jacuzzi and game room. The rooms were comfortable.
Details
Reviews
Overall 9.2 Excellent
Based on 6,906 reviews
Pool
9.6
Amenities
9.4
Wellness
9.1
Service
8.9
Vibe
8.7
Food
8.6
Room
8.3
Location
8.0
Breakfast
6.6
WiFi
6.4
Pool
9.7
Amenities
9.3
Wellness
9.2
Service
8.7
Location
8.0
Cleanliness
7.6
Room
7.6
Value
5.4
Pool
9.7
Amenities
9.3
Service
8.9
Food
8.5
Vibe
8.2
Location
7.7
Cleanliness
7.4
Room
7.3
Value
6.0
Location
7.9
Cleanliness
7.9
Room
7.7
Service
8.7
8.0 Excellent
Pros: Facilities, staff, and experience was great
Cons: The pizza you serve out of the 24 hour cafe downstairs is probably one of the worst pizzas I've ever had. Cheap, frozen par-baked crust with flavourless toppings and easily 100% more expensive than you can find elsewhere. Absolutely something your executive chef and director of food and beverage should be ashamed of putting in front of guests.
9.7 Excellent
Pros: Friendly, helpful staff. Comfortable. Delicious food.
Cons: $18/day to self-park and $26 valet
10.0 Excellent
Pros: Nice hotel. Building looks great. Clean. Friendly and helpful staff.
Cons: Internet service was poor.
10.0 Excellent
Pros: the bed was awesome. staff was steller.
Cons:
9.4 Excellent
Pros:
Cons: Clean and 4 star
10.0 Excellent
Pros: Modern, updated, clean. Stayed in a room with 2 queen beds, room was very spacious. Valet staff was great. Short stay, so didn't get a chance to explore, but would definitely return.
Cons: No complaints.
8.2 Excellent
Pros: Staff was professional and polite
Cons: The restaurants were expensive and the food was not that great
10.0 Excellent
Pros: The whole stay was very pleasant and relaxing for business travel
Cons:
10.0 Excellent
Pros: Spacious hotel and rooms
Cons:
9.7 Excellent
Pros: Un lugar muy bonito amplio, parqueo gratuito
Cons:
10.0 Excellent
Pros: Clean, nice rooms and top-notch staff.
Cons:
10.0 Excellent
Pros: We enjoyed several of the amenities. The kids enjoyed the pool, jacuzzi and game room. The rooms were comfortable.
Cons: Would have liked to have a microwave oven or access to a microwave oven.
Orlando offers the ultimate vacation, with everything from beautiful beaches to Disneyworld. Rosen Shingle Creek allows for a relaxing experience close to attractions in the area. Suited for more of an extended stay, the suites are spacious and beautiful. The décor and architecture echo the Spanish Revival. Each room is furnished with a 40-inch flat screen television, a refrigerator, and coffee facilities. Every room also comes with an elegant bathroom which provides robes and deluxe amenities. Rosen Shingle Creek offers guests different dining options to choose from. A Land Remembered is a high class steak house featuring Five Diamond Prime Beef. Cala Bella is a AAA Four Diamond Italian bistro that serves classic Tuscan fare. Guests can also enjoy a premium buffet for breakfast, lunch, and dinner at Café Osceola. For those who do not wish to leave the comfort of their suite, Rosen Shingle Creek also offers room service. This resort is 3.5 miles way from Sea World, 11.1 from the Orlando International Airport, and 12.4 from Disney World. It's also located near popular shopping centers and a wide range of dining options. Guests don’t have to leave Rosen Shingle Creek to enjoy themselves. The hotel offers an 18-hole championship golf course as well as a full service spa, four heated pools and tropical gardens. Its central location means travelers can stay in to enjoy the facilities or explore the surrounds in ease and comfort.
One of the standouts of the Orlando area is the Lowes Sapphire Falls Resort at Universal Orlando. It is ideally positioned between the parks of the area and CityWalk. Guests are thus able to easily go from one attraction to the next without having to inconvenience themselves with extensive traveling. There are three incredible theme parks, and these are available to guests of the resort an hour before outsiders. This means guests are able to avoid lines and congestion that others may have to wade through. In addition to this convenience, guests are able to bypass the regular lines with a free Universal Express Unlimited pass to Universal Studios Florida and Universal’s Islands of Adventure. The entertainment onsite offers the kind of world class experience people come to expect from Universal. Fast & Furious—Supercharged is one such feature. Guests have the chance of living inside the movie as they find themselves immersed in a high-speed chase to save the day. This interactive experience allows guests to blur the boundary between cinema and reality with a heart-pumping, full throttle experience. There is also Universal Studio’s Cinematic Celebration, which provides an awe-inspiring experience filled with music, light and water, incorporating it all into a memorable cinematic experience. Guests get to go back in time millions of years into the realm of Jurassic World or plunge into the hilarious fun of Illumination’s Despcicable Me. There is literally something for everyone at the Loews Sapphire Falls Resort at Universal Orlando. It’s a complete escape from reality into the world of cinema.
Overall 9.1 Excellent
Based on 7,536 reviews
All Reviews
- All Reviews
- Families
- Couples
Good
6.0
Pros: The boat shuttle to the park was nice
The pool and hot tub, arcade, exercise room all nice
Excellent
10.0
Pros: The pool area and slide were fun-- rooms were nice. Very easy to get to Universal on the water taxi.
Excellent
10.0
Pros: The rooms were beautiful. Everything is brand new, the room decor has a coastal feel. Its very tastefully done. The beds are comfortable, everything is top notch.
Details
Reviews
Overall 9.1 Excellent
Based on 7,536 reviews
Wellness
9.8
Vibe
9.3
Pool
9.2
Location
9.0
Amenities
8.9
Service
8.9
Cleanliness
8.6
Bar
8.4
Room
8.2
Food
7.1
Comfort
7.0
WiFi
6.4
Breakfast
6.2
Value
4.9
Pool
9.6
Location
9.5
Vibe
9.2
Amenities
9.2
Service
9.1
Cleanliness
8.6
Room
8.0
Comfort
6.3
Breakfast
6.1
Value
4.8
Pool
9.2
Vibe
9.0
Service
9.0
Location
9.0
Room
7.6
Comfort
7.1
Food
6.7
Breakfast
6.1
Value
4.9
6.0 Good
Pros: The boat shuttle to the park was nice
The pool and hot tub, arcade, exercise room all nice
Cons: Everything was a long walk. We had a non-working refrigerator which took 3 days to replace.
There were bars of soap which had been plugging the toilet
No microwave
Everything was overpriced
Movies in the room were available for$19 plus tax
List goes on
10.0 Excellent
Pros: The pool area and slide were fun-- rooms were nice. Very easy to get to Universal on the water taxi.
Cons: Food was just okay at pool and cafe. Pricier restaurants better
10.0 Excellent
Pros: The rooms were beautiful. Everything is brand new, the room decor has a coastal feel. Its very tastefully done. The beds are comfortable, everything is top notch.
Cons:
One of the standouts of the Orlando area is the Lowes Sapphire Falls Resort at Universal Orlando. It is ideally positioned between the parks of the area and CityWalk. Guests are thus able to easily go from one attraction to the next without having to inconvenience themselves with extensive traveling. There are three incredible theme parks, and these are available to guests of the resort an hour before outsiders. This means guests are able to avoid lines and congestion that others may have to wade through. In addition to this convenience, guests are able to bypass the regular lines with a free Universal Express Unlimited pass to Universal Studios Florida and Universal’s Islands of Adventure. The entertainment onsite offers the kind of world class experience people come to expect from Universal. Fast & Furious—Supercharged is one such feature. Guests have the chance of living inside the movie as they find themselves immersed in a high-speed chase to save the day. This interactive experience allows guests to blur the boundary between cinema and reality with a heart-pumping, full throttle experience. There is also Universal Studio’s Cinematic Celebration, which provides an awe-inspiring experience filled with music, light and water, incorporating it all into a memorable cinematic experience. Guests get to go back in time millions of years into the realm of Jurassic World or plunge into the hilarious fun of Illumination’s Despcicable Me. There is literally something for everyone at the Loews Sapphire Falls Resort at Universal Orlando. It’s a complete escape from reality into the world of cinema.
Universal’s Loews Royal Pacific Resort offers accommodations that are aimed to please everyone from large families to corporate travelers. Even pets are welcome at this hotel. Guests are allowed to enter attractions such as The Wizarding World of Harry Potter and Universal’s Volcano Bay one hour earlier than paid theme park admission guests. They are also allowed to skip the regular lines at Universal Studios Florida and Universal’s Islands of Adventure, giving everyone more time to enjoy the entertainment. Guests are also offered complimentary transportation to the theme parks and to the Universal CityWalk. Every room in Universal’s Loews Royal Pacific Resort offers a flat-screen television, Keurig single-serve coffee cups, iPod docking stations, and free Wi-Fi. Upgraded rooms include snacks and cocktails in the Royal Club Lounge. Guests can unwind from a long day with a visit to the hot tub and Jacuzzi or take a dip in the indoor or outdoor swimming pool. There is also a fitness center and sauna available at an additional fee. The onsite restaurants at Universal’s Loews Royal Pacific Resort include the Islands Dining Room, which offers both Asian and American cuisine. Universal’s Loews Royal Pacific Resort is less than a mile away from landmarks such as Universal Studios Orlando, Hard Rock Orlando, Shoppers World Shopping Center, and Lost Caverns Adventure Golf. Other popular landmarks with 10 miles include SeaWorld Orlando, Prime Outlets Orlando, Walt Disney World, and Epcot Center. Orlando Executive Airport and Orlando International Airport are both within 10 miles of the hotel.
Overall 9.1 Excellent
Based on 7,416 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
10.0
Pros: The unlimited express passes, convenience, responsive, water taxi service.
Excellent
9.1
Pros: Great location, with included Express Passes. Hotel overall was excellent.
Okay
5.7
Pros: Proximity to park
Friendly and helpful frontline staff
Excellent
9.3
Pros: Our stay was comfortable and the location was great. We were so happy that express passes for the parks were included with our stay -- they made a huge difference.
Good
6.0
Pros: Location is great. Short walk to Universal/City Walk. Staff was helpful. Beautiful hotel lobby and grounds.
Excellent
10.0
Excellent
8.8
Pros: This hotel is super convenient for visiting the universal parks. Your room key is your express pass, which is a huge a bonus. Rooms size was decent and has keurig and mini fridge. Beautiful grounds, nice pool, friendly staff.
Excellent
8.0
Pros: Great location, the staff is fantastic!
Excellent
9.7
Pros: Lobby and Christmas spirit. Orchids and overall ambient . Water taxi not needed to drive and parking. Breakfast service. Exelent dinner at hotel restaurants. Very friendly staff.
Excellent
8.8
Excellent
10.0
Pros: Fortunately we were able to get a last minute reservation which turned out fantastic . Convenient, clean, helpful. Staff was very friendly. Included fast pass definitely compensates. Safety measures taken with hotel key iD's gave further comfort.
Details
Reviews
Overall 9.1 Excellent
Based on 7,416 reviews
Location
9.2
Vibe
9.1
Service
8.9
Amenities
8.7
Room
8.3
WiFi
7.1
Breakfast
5.5
Value
5.3
Location
9.2
Vibe
9.0
Pool
8.9
Service
8.7
Room
8.1
Food
6.8
Comfort
6.4
Value
5.5
Breakfast
5.0
Location
9.4
Service
8.9
Vibe
8.9
Room
8.0
Comfort
7.3
10.0 Excellent
Pros: The unlimited express passes, convenience, responsive, water taxi service.
Cons:
9.1 Excellent
Pros: Great location, with included Express Passes. Hotel overall was excellent.
Cons: The rooms needed some maintenance, and I cannot be the first ones to notice it. There was mildew in the shower on the ceiling that needed to be bleached. The shower leaked into the bathroom, because the original construction did not properly angle the tile to make the water drain back into the shower. The sink stopper did not stay plugged. The phone in the room did not work. Again, I cannot be the first person to notice all these. Why have they not been addressed?
5.7 Okay
Pros: Proximity to park
Friendly and helpful frontline staff
Cons: Found out the pool was closed for planned renovations only upon our check in. No previous notice.
Kayak package didn't include park tickets; buying a cheaper package thru Kayak does not include everything that buying through Universal does
TV in room didn't work. Had to complain twice and have twonvisit from engineering. After long day at parks (great days) disappointing to not be able to just relax by pool or in room
9.3 Excellent
Pros: Our stay was comfortable and the location was great. We were so happy that express passes for the parks were included with our stay -- they made a huge difference.
Cons:
6.0 Good
Pros: Location is great. Short walk to Universal/City Walk. Staff was helpful. Beautiful hotel lobby and grounds.
Cons: Room was unimpressive for the price, and not very clean. Found hair in the sheets. Service/food in restaurants was subpar.
10.0 Excellent
Pros:
Cons: Service at the sushi bar very slow
8.8 Excellent
Pros: This hotel is super convenient for visiting the universal parks. Your room key is your express pass, which is a huge a bonus. Rooms size was decent and has keurig and mini fridge. Beautiful grounds, nice pool, friendly staff.
Cons: The beds/pillows are not very comfortable.
While the pool area is nice, I wish there were a second “quiet,” or adult pool with additional hot tub. This hotel certainly caters to families, but not everyone has kids, and something less chaotic for relaxing would have been nice.
8.0 Excellent
Pros: Great location, the staff is fantastic!
Cons: I had a wet spot on my carpet and found a hair on a "clean" towel. I think this was probably because they were so busy due to it being Christmas, because I've stayed here twice before and never experienced issues before. Still disappointing though, for the price you pay to stay here, you don't expect any snags.
9.7 Excellent
Pros: Lobby and Christmas spirit. Orchids and overall ambient . Water taxi not needed to drive and parking. Breakfast service. Exelent dinner at hotel restaurants. Very friendly staff.
Cons: Room gray colors. Like in a funeral home. It may be trendy, but not pleasant at all.Window view from Tower 2 shows a really neclected landscaping, which is incomprehensible in such nice otherwise hotel.
8.8 Excellent
Pros:
Cons: 1,000 rooms hotel , difficult personal service, long phone waiting time for answering by operators, etc
10.0 Excellent
Pros: Fortunately we were able to get a last minute reservation which turned out fantastic . Convenient, clean, helpful. Staff was very friendly. Included fast pass definitely compensates. Safety measures taken with hotel key iD's gave further comfort.
Cons: We really had no complaints. Our visit could not have gone any smoother.
Universal’s Loews Royal Pacific Resort offers accommodations that are aimed to please everyone from large families to corporate travelers. Even pets are welcome at this hotel. Guests are allowed to enter attractions such as The Wizarding World of Harry Potter and Universal’s Volcano Bay one hour earlier than paid theme park admission guests. They are also allowed to skip the regular lines at Universal Studios Florida and Universal’s Islands of Adventure, giving everyone more time to enjoy the entertainment. Guests are also offered complimentary transportation to the theme parks and to the Universal CityWalk. Every room in Universal’s Loews Royal Pacific Resort offers a flat-screen television, Keurig single-serve coffee cups, iPod docking stations, and free Wi-Fi. Upgraded rooms include snacks and cocktails in the Royal Club Lounge. Guests can unwind from a long day with a visit to the hot tub and Jacuzzi or take a dip in the indoor or outdoor swimming pool. There is also a fitness center and sauna available at an additional fee. The onsite restaurants at Universal’s Loews Royal Pacific Resort include the Islands Dining Room, which offers both Asian and American cuisine. Universal’s Loews Royal Pacific Resort is less than a mile away from landmarks such as Universal Studios Orlando, Hard Rock Orlando, Shoppers World Shopping Center, and Lost Caverns Adventure Golf. Other popular landmarks with 10 miles include SeaWorld Orlando, Prime Outlets Orlando, Walt Disney World, and Epcot Center. Orlando Executive Airport and Orlando International Airport are both within 10 miles of the hotel.
The Hyatt Regency Grand Cypress features spacious accommodations and convenient access to Orlando's theme parks and places of interest. Located twelve miles from the Orlando International Airport, this centrally located resort is near all the hotspots Orlando has to offer. Disneyworld, Epcot, SeaWorld, Universal Studios and other top sites are all within 5 miles of the resort. Less than a mile away, guest can take a stroll through Disney Springs, or browse the shops at the Premium Outlets. Free shuttle service is also available to guests. For guests wishing to stay onsite, the hotel offers Camp Hyatt, an activities camp filled with adventure for kids. Tennis Academy provides instruction and clinics no matter the skill level, and there are plenty of outdoor activities to keep guests busy such as rock climbing, biking, and water sports. Rooms and suites are spacious, and all provide amenities such as in-room safes, coffeemakers, and Wi-Fi service. Dining options include Hemingway's, a homage to the author himself and his favorite meals, such as steak and seafood. LakeHouse offers stunning views and serves breakfast, lunch, and dinner. The Hurricanes Lounge and Trellises Lounge are the spots to try a special cocktail or world class wines. On The Rocks Poolside Lounge lays along Lake Windsong and features a full-service menu and lively atmosphere. For families and travelers looking for easy access to the theme parks, shopping, and Orlando nightlife, the Hyatt Regency Grand Cypress is an optimal choice with a wide variety of on-site facilities.
Overall 9.1 Excellent
Based on 5,868 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Amaizing facilities and comfort. No need to ever leave the resort,
Excellent
10.0
Pros: This is definitely somewhere you can come
And enjoy a weekend of relaxing family fun!
Excellent
10.0
Pros: The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold.
Excellent
10.0
Pros: When the front desk found out it was our wedding night, they upgraded us for free to a 2-story suite with a outdoor patio at the very top of the hotel. There was a bottle of champagne and a plate of chocolate covered strawberries waiting for us. They were unbelievably nice. Best hotel experience ever!!!
Excellent
9.4
Pros: I loved the scenery. Customer service was great. The hotel lobby is gorgeous. The pool and cave area were 1 of a kind.
Okay
5.1
Pros: Nothing
Excellent
9.7
Good
7.7
Pros: "On the rocks" was phenomenal.
Good
6.8
Pros: Liked the Lakehouse restaurant and the pool area. Shuttle to parks was good also.
Excellent
10.0
Pros: My family and I had a blast at the Grand Cypress. The grounds are fantastic with plenty to do for all ages.
Excellent
10.0
Pros: Perfect resort. Many things to do for all ages
Okay
5.1
Pros: Room was not ready at 4:00 p.m. check in time. Wasn't ready until about 10:00 p.m.. Housekeeping staff not consistent in cleaning and restocking items in rooms, being I had two rooms. Need to hire better workers
One of the worst Hyatt hotel I stayed at. Very disappointing.
Details
Reviews
Overall 9.1 Excellent
Based on 5,868 reviews
Amenities
8.8
Vibe
8.7
Pool
8.6
Service
8.6
Location
8.6
Breakfast
7.9
Room
7.8
Cleanliness
6.7
Wellness
6.6
Comfort
6.4
WiFi
6.4
Value
5.9
Location
9.0
Service
8.5
Pool
8.0
Breakfast
7.8
Cleanliness
6.8
Room
6.6
Wellness
6.1
Comfort
6.0
Value
5.9
Amenities
9.1
Service
9.1
Location
8.6
Pool
8.5
Vibe
8.3
Room
7.7
Cleanliness
6.5
Value
5.7
Service
8.6
Room
7.0
10.0 Excellent
Pros: Amaizing facilities and comfort. No need to ever leave the resort,
Cons:
10.0 Excellent
Pros: This is definitely somewhere you can come
And enjoy a weekend of relaxing family fun!
Cons:
10.0 Excellent
Pros: The grounds are spectacular - lush greenery and foliage, variety of flowers, manicured -they must have a team of scientists and gardeners to plan the landscaping year round. All amenities are included -bikes, climbing wall, sailing, kayaking. 24-hour pool and hot tub are a huge bonus, especially after a day and night of disney. The staff is equally incredible throughout the hotel. St. Augustine has been my favorite local weekend get-away, but now the Hyatt Regency Grand Cypress is IT! It may just win the competition between any of the Disney parks or just a relaxing, but activity filled day at the hotel for the best day of your vacation too! Breakfast buffet ($22) is great too - seems pricey, but the options are high end from ham, bacon, prosciutto, salami, variety of cheeses, sausages, yogurts, fruits ( melons and berries), pastries, artisan breads, omelets, oatmeal, boxed cereals, and then the usual scrambled eggs, ham, sausage, breakfast potatoes, pancakes, waffles, etc. Other food and grocery store options are literally within 5 miles. Room has "cool box" (small refrigerator without freezer) that keeps soda cold.
Cons: $17 parking.
10.0 Excellent
Pros: When the front desk found out it was our wedding night, they upgraded us for free to a 2-story suite with a outdoor patio at the very top of the hotel. There was a bottle of champagne and a plate of chocolate covered strawberries waiting for us. They were unbelievably nice. Best hotel experience ever!!!
Cons:
9.4 Excellent
Pros: I loved the scenery. Customer service was great. The hotel lobby is gorgeous. The pool and cave area were 1 of a kind.
Cons: The restaurant at the pool messed up our order. Then brought us food where chunks of chicken were extremely pink. The server, Elizabeth, was very nice and did the best to help us. But there probably should have been more ppl serving.
5.1 Okay
Pros: Nothing
Cons: Room not ready at check in time
Housekeeping not doing their job, need to hire and fire.
No water bottles one day, no shower rug,
This is the worst Hyatt I have ever stayed at.
9.7 Excellent
Pros:
Cons: The bar near the lobby was open to the pool guests, so all night families were walking through the dining area, specifically the door closest to the bar, while people were dining and it was distracting, and very loud. Perhaps the door nearest the bar should be locked. There were at least 2 to 3 other entrances to the lobby/ dining area to be utilized. Otherwise, a great experience!
7.7 Good
Pros: "On the rocks" was phenomenal.
Cons: Screaming children
Game room was lacking
the bed was uncomfortable
6.8 Good
Pros: Liked the Lakehouse restaurant and the pool area. Shuttle to parks was good also.
Cons: Didn't like moving rooms twice during our two week stay. Once for a strange loud tapping noise that would wake us up and the other was when the room was infested with tiny ants. Yuck! Very little care or compensation for our problems. Also had a horrible experience at the spa, which the spa and hotel did nothing about. Went in for a relaxing pedicure and came out with cut toes and paying for "extras" they didn't mention would be extra...like taking off my old polish. Won't go back to that spa again.
10.0 Excellent
Pros: My family and I had a blast at the Grand Cypress. The grounds are fantastic with plenty to do for all ages.
Cons: There was only one person at the front desk when we arrived at 3pm and it took over 15 minutes to tend to the couple in front of us.
10.0 Excellent
Pros: Perfect resort. Many things to do for all ages
Cons:
5.1 Okay
Pros: Room was not ready at 4:00 p.m. check in time. Wasn't ready until about 10:00 p.m.. Housekeeping staff not consistent in cleaning and restocking items in rooms, being I had two rooms. Need to hire better workers
One of the worst Hyatt hotel I stayed at. Very disappointing.
Cons:
The Hyatt Regency Grand Cypress features spacious accommodations and convenient access to Orlando's theme parks and places of interest. Located twelve miles from the Orlando International Airport, this centrally located resort is near all the hotspots Orlando has to offer. Disneyworld, Epcot, SeaWorld, Universal Studios and other top sites are all within 5 miles of the resort. Less than a mile away, guest can take a stroll through Disney Springs, or browse the shops at the Premium Outlets. Free shuttle service is also available to guests. For guests wishing to stay onsite, the hotel offers Camp Hyatt, an activities camp filled with adventure for kids. Tennis Academy provides instruction and clinics no matter the skill level, and there are plenty of outdoor activities to keep guests busy such as rock climbing, biking, and water sports. Rooms and suites are spacious, and all provide amenities such as in-room safes, coffeemakers, and Wi-Fi service. Dining options include Hemingway's, a homage to the author himself and his favorite meals, such as steak and seafood. LakeHouse offers stunning views and serves breakfast, lunch, and dinner. The Hurricanes Lounge and Trellises Lounge are the spots to try a special cocktail or world class wines. On The Rocks Poolside Lounge lays along Lake Windsong and features a full-service menu and lively atmosphere. For families and travelers looking for easy access to the theme parks, shopping, and Orlando nightlife, the Hyatt Regency Grand Cypress is an optimal choice with a wide variety of on-site facilities.
Universal's Cabana Bay Beach Resort is a moderately priced hotel and resort located within walking distance of Universal Orlando theme parks and the Universal CityWalk dining and entertainment complex. Standard and suite rooms, a wide range of dining options, and two oversized pools make the Cabana Bay Beach Resort an attraction in and of itself. Ideal for those who want to enjoy the best of Universal Orlando and have some relaxing pool time as well, the 2,200-room Cabana Bay Beach Resort features everything that a family needs to have a vacation that's relaxing and yet thrilling. Guests are treated to complimentary shuttle buses to the parks along with early park admission to The Wizarding World of Harry Potter and some attractions at Universal's Volcano Bay Water Park. The hotel features two oversized pools with a waterslide and lazy river along with an on-site 10-lane bowling alley. The decor at Cabana Bay is a throwback to the 1950s. Glitzy furnishings, pastel tones and plenty of retro kitsch give this resort an atmosphere that makes it feel like a true escape. But, this doesn't mean guests won't enjoy all the amenities and luxuries of the modern day as rooms and suites are complete with flat-screen TVs, free Wi-Fi, coffee makers, and excellent views of the pool or Universal's Volcano Bay. The Cabana Bay Beach Resort provides a wide array of dining options for families and adults. Seven bars and restaurants are located on the property including Starbucks, the classic 50s-style Bayliner Diner, and the Swizzle Lounge cocktail bar. Poolside dining and room service are also available, as is easy access to a number of off-site restaurants within walking distance. Affordable prices, an excellent location, fun-filled attractions, and exclusive Universal Orlando theme park access make Universal's Cabana Bay Beach Resort a great choice for families.
Overall 9.0 Excellent
Based on 20,993 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
9.1
Pros: We really enjoyed the pools, lazy river, movie on the lawn, bowling, and the food. We love it!
Excellent
8.2
Excellent
8.5
Pros: Food court & pool lazy river
Excellent
9.7
Pros: We loved the resort and room decor, cleanliness, friendly staff, fun pool with water slide and lazy river, and the suite was set up perfect for getting ready with three kids (separate shower/toilet/sink and mirror). It was in an excellent location with easy access to the Universal parks. Shuttle was quick and easy. Our teens (18, 17 and 13) LOVED Cabana Bay!
Excellent
10.0
Pros: Very convenient location with shuttle e bus to the parks. Clean nice room, has everything you need for the stay, yet sleek and affordable. Love the retro look! Cant be happier!
Excellent
10.0
Pros: We thought beds were very comfortable. Free Upgrade was great! Theme was fun and details were impressive.
Excellent
9.4
Pros: While not the most elegant place to stay it is a great value if you want to stay on Universal property. Early admission and bus transport to park made All the difference in our Harry Potter experience! And the cafeteria had very well prepared food (and large portions) for breakfast/dinner at a reasonable price. Important for us as my husband has to watch diet due to diabetes.
Mediocre
2.0
Pros: It’s was close to universal
Excellent
10.0
Pros: We will be back! This hotel is really cool and convenient. It was sold out while we were there, but the way it's laid out, it doesn't feel as though there are people everywhere. Lots to do, always clean, shuttle service to the parks was awesome. Truly a great experience!
Excellent
8.0
Pros: Fun theming especially for baby boomers. I would rate the hotel as slightly above a Disney value resort with the theming, facilities and location/ transportation all just a little better.
Excellent
10.0
Pros: Love the fact they have life guards at the lazy river and pools!!!
Good
6.5
Details
Reviews
Overall 9.0 Excellent
Based on 20,993 reviews
Pool
9.2
Vibe
8.9
Location
8.7
Service
8.3
Room
7.9
Food
6.6
Value
6.3
WiFi
6.3
Comfort
6.2
Breakfast
5.5
Vibe
9.1
Pool
9.1
Amenities
9.1
Location
8.8
Wellness
8.0
Service
8.0
Cleanliness
7.6
Room
7.6
Value
6.6
Food
6.4
Comfort
5.4
Breakfast
5.4
WiFi
4.3
Service
8.8
Location
8.3
Room
7.8
Food
6.5
Comfort
6.4
Value
6.3
Breakfast
5.1
Service
7.6
Room
7.3
9.1 Excellent
Pros: We really enjoyed the pools, lazy river, movie on the lawn, bowling, and the food. We love it!
Cons: It's a bit pricey, but not terrible.
8.2 Excellent
Pros:
Cons: Overall this was a great place! I was disappointed that our rooms were not cleaned until 5:00 pm. We came back from the park to take a dip in the pool before dinner and housekeeping was still in our room at 5:00. Very late in my opinion.
8.5 Excellent
Pros: Food court & pool lazy river
Cons: Small rooms
9.7 Excellent
Pros: We loved the resort and room decor, cleanliness, friendly staff, fun pool with water slide and lazy river, and the suite was set up perfect for getting ready with three kids (separate shower/toilet/sink and mirror). It was in an excellent location with easy access to the Universal parks. Shuttle was quick and easy. Our teens (18, 17 and 13) LOVED Cabana Bay!
Cons:
10.0 Excellent
Pros: Very convenient location with shuttle e bus to the parks. Clean nice room, has everything you need for the stay, yet sleek and affordable. Love the retro look! Cant be happier!
Cons:
10.0 Excellent
Pros: We thought beds were very comfortable. Free Upgrade was great! Theme was fun and details were impressive.
Cons: Room furniture needed a little TLC. Nothing that upholstery cleaners couldn’t fix. But all in all very comfortable and spacious! Would definitely recommend and return.
9.4 Excellent
Pros: While not the most elegant place to stay it is a great value if you want to stay on Universal property. Early admission and bus transport to park made All the difference in our Harry Potter experience! And the cafeteria had very well prepared food (and large portions) for breakfast/dinner at a reasonable price. Important for us as my husband has to watch diet due to diabetes.
Cons:
2.0 Mediocre
Pros: It’s was close to universal
Cons: They put us in the wrong room when we asked and paid for a room with a view of Volcano Bay. Then we moved to another room and the TV was broken. We called them several times but the TV remained broken. The place has no proper restaurants. Only a diner/supermarket kids place. We were very dissatisfied
10.0 Excellent
Pros: We will be back! This hotel is really cool and convenient. It was sold out while we were there, but the way it's laid out, it doesn't feel as though there are people everywhere. Lots to do, always clean, shuttle service to the parks was awesome. Truly a great experience!
Cons:
8.0 Excellent
Pros: Fun theming especially for baby boomers. I would rate the hotel as slightly above a Disney value resort with the theming, facilities and location/ transportation all just a little better.
Cons: The location is not very convient to the parks and transportation was good but like any bus system there was a wait. With such high traffic roads I can see why walking is not a good option. All in all if staying in site again I would make a different choice.
10.0 Excellent
Pros: Love the fact they have life guards at the lazy river and pools!!!
Cons:
6.5 Good
Pros:
Cons: We went to breakfast and talked with friends until 12:30 or 1:00 and were charged a second day for parking!!!!!!!!!
Universal's Cabana Bay Beach Resort is a moderately priced hotel and resort located within walking distance of Universal Orlando theme parks and the Universal CityWalk dining and entertainment complex. Standard and suite rooms, a wide range of dining options, and two oversized pools make the Cabana Bay Beach Resort an attraction in and of itself. Ideal for those who want to enjoy the best of Universal Orlando and have some relaxing pool time as well, the 2,200-room Cabana Bay Beach Resort features everything that a family needs to have a vacation that's relaxing and yet thrilling. Guests are treated to complimentary shuttle buses to the parks along with early park admission to The Wizarding World of Harry Potter and some attractions at Universal's Volcano Bay Water Park. The hotel features two oversized pools with a waterslide and lazy river along with an on-site 10-lane bowling alley. The decor at Cabana Bay is a throwback to the 1950s. Glitzy furnishings, pastel tones and plenty of retro kitsch give this resort an atmosphere that makes it feel like a true escape. But, this doesn't mean guests won't enjoy all the amenities and luxuries of the modern day as rooms and suites are complete with flat-screen TVs, free Wi-Fi, coffee makers, and excellent views of the pool or Universal's Volcano Bay. The Cabana Bay Beach Resort provides a wide array of dining options for families and adults. Seven bars and restaurants are located on the property including Starbucks, the classic 50s-style Bayliner Diner, and the Swizzle Lounge cocktail bar. Poolside dining and room service are also available, as is easy access to a number of off-site restaurants within walking distance. Affordable prices, an excellent location, fun-filled attractions, and exclusive Universal Orlando theme park access make Universal's Cabana Bay Beach Resort a great choice for families.
Located conveniently near SeaWorld, Universal Studios, and Harry Potter Wizarding World, Orlando Hotels Hyatt Regency Orlando is 4.5-star resort hotel. With 1641 air-conditioned rooms, this Hotel is ready for families, singles, and convention size gatherings. Each hotel room features pillow top premium bedding for the sleeping comfort of guests and 42-inch televisions with cable programming. Complimentary wireless is available and the latest in iPod docking stations are ready for use. Each room has a refrigerator and shower/tub combinations with complimentary toiletries. The tubs have been designed with jet tub deep soaking features. Guests may dine at any one of the seven restaurants, featuring the widely acclaimed Urban Tide. Urban Tide is a seafood restaurant located on the property. There is also 24-hour room service available and two lounges for that afternoon or evening relaxation. For relaxation, the Hyatt Regency Orlando offers a full-service spa. Guests can reserve time at the spa for a message, body treatments, and/or facials. For more activity, there are two pools and a water slide located outside. A 24-hour health club is featured so guests do not miss any workouts during visits to the area. If a guest wants to organize a business gathering, this Hotel offers facilities which measure 314,891 square feet and has a 24-hour business center. Also available is a limo/town car service for guests who do not want to rent a car but need destination transportation. For vacation or business, the Hyatt Regency Orlando welcomes all guests for a comfort filled stay.
Overall 9.0 Excellent
Based on 7,590 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
9.4
Pros: I believe her name was angelica at the front desk she was so knowledgable and extremely kind! Made checking in easy and painless.
Excellent
8.2
Pros: LOVE the location! Can't beat the ease of going to the OCCC from the hotel. It's the main reason I choose to pay this price.
Hyatt Staff are most accommodating! They address any complaint immediately and they put up with so much nonsense from crazy tenants from one convention to the next.
My kids LOVE the pool! They went every day until it would rain.
Excellent
8.0
Pros: The different amenities that it offers
Excellent
9.7
Pros: Location, Bars, Food, Style
Okay
4.5
Pros: Music at bar was great!
Excellent
9.7
Excellent
10.0
Pros: When you pull up and you are met by friendly , smiling valet and that IS the tone for your whole stay. So it's an ease at checking in, perfect room , and no hearing your neighbors. Plus close to everything on international drive.
Excellent
10.0
Excellent
8.2
Excellent
10.0
Pros: Beautiful hotel inside and out with great views
Excellent
9.7
Pros: The staff was very nice and attentive. The hotel and room were very clean. The property was very nice.
Excellent
9.1
Pros: Clean, comfortable and fantastic diner open at 1:45 am
Details
Reviews
Overall 9.0 Excellent
Based on 7,590 reviews
Beach
10.0
Wellness
9.4
Pool
9.2
Amenities
8.9
Vibe
8.9
Service
8.9
Room
8.4
Location
8.3
WiFi
7.4
Breakfast
7.0
Value
3.9
Wellness
9.5
Pool
9.1
Amenities
9.0
Location
8.9
Service
8.6
Room
8.3
Breakfast
7.2
Cleanliness
6.8
Food
6.6
Value
3.8
Service
8.9
Vibe
8.7
Location
8.0
Room
7.6
Cleanliness
6.8
Value
3.8
Amenities
9.0
Service
8.6
Location
8.2
Room
8.0
Comfort
7.7
Food
7.0
Room
8.2
9.4 Excellent
Pros: I believe her name was angelica at the front desk she was so knowledgable and extremely kind! Made checking in easy and painless.
Cons: The resort few that was not mentioned in the third party booking. Which the staff advised to book through the hotel next time.
8.2 Excellent
Pros: LOVE the location! Can't beat the ease of going to the OCCC from the hotel. It's the main reason I choose to pay this price.
Hyatt Staff are most accommodating! They address any complaint immediately and they put up with so much nonsense from crazy tenants from one convention to the next.
My kids LOVE the pool! They went every day until it would rain.
Cons: Our bathroom need more TLC. The shower curtain was musty (need to be changed our), but we were too busy to stop and complain about it. I'm sure they would have taken care of it right away.
Our tub needed to be drained. Every time we showered, water came up to our ankles and took forever to go down. Again, we were in and out so much, no time to stop and whine about it.
Overnight parking fee was outrageous, but whatever. I think it's ridiculous to charge hote guests to park.
8.0 Excellent
Pros: The different amenities that it offers
Cons:
9.7 Excellent
Pros: Location, Bars, Food, Style
Cons: 20 resort fee a day a bit pricey
4.5 Okay
Pros: Music at bar was great!
Cons: Attitude of staff could have been better. Too big to feel individual welcome. The way the lady at the valet service treated us was unacceptable!
9.7 Excellent
Pros:
Cons: That my cc was charged three times for a one. Over aau
10.0 Excellent
Pros: When you pull up and you are met by friendly , smiling valet and that IS the tone for your whole stay. So it's an ease at checking in, perfect room , and no hearing your neighbors. Plus close to everything on international drive.
Cons: A very minor issue with the television but we weren't there to watch TV.
10.0 Excellent
Pros:
Cons: Nothing.....this place was amazing in every way. We cannot wait to stay there again!!!!
8.2 Excellent
Pros:
Cons: I didn't like the resort fee as we weren't informed about it when we booked.
10.0 Excellent
Pros: Beautiful hotel inside and out with great views
Cons:
9.7 Excellent
Pros: The staff was very nice and attentive. The hotel and room were very clean. The property was very nice.
Cons: $20 per night self parking is a bit much if you ask me. self parking should be included already considering the already somewhat generous price range and if not included well at least a bit cheaper
9.1 Excellent
Pros: Clean, comfortable and fantastic diner open at 1:45 am
Cons: Cosr
Located conveniently near SeaWorld, Universal Studios, and Harry Potter Wizarding World, Orlando Hotels Hyatt Regency Orlando is 4.5-star resort hotel. With 1641 air-conditioned rooms, this Hotel is ready for families, singles, and convention size gatherings. Each hotel room features pillow top premium bedding for the sleeping comfort of guests and 42-inch televisions with cable programming. Complimentary wireless is available and the latest in iPod docking stations are ready for use. Each room has a refrigerator and shower/tub combinations with complimentary toiletries. The tubs have been designed with jet tub deep soaking features. Guests may dine at any one of the seven restaurants, featuring the widely acclaimed Urban Tide. Urban Tide is a seafood restaurant located on the property. There is also 24-hour room service available and two lounges for that afternoon or evening relaxation. For relaxation, the Hyatt Regency Orlando offers a full-service spa. Guests can reserve time at the spa for a message, body treatments, and/or facials. For more activity, there are two pools and a water slide located outside. A 24-hour health club is featured so guests do not miss any workouts during visits to the area. If a guest wants to organize a business gathering, this Hotel offers facilities which measure 314,891 square feet and has a 24-hour business center. Also available is a limo/town car service for guests who do not want to rent a car but need destination transportation. For vacation or business, the Hyatt Regency Orlando welcomes all guests for a comfort filled stay.
Universal's Hard Rock Hotel is family friendly and located in the heart of Universal Studios in Orlando, Florida. It offers an impressive list of amenities for both kids and adults alike. For kids, there is Camp Lil' Rock, a supervised activity center designed to give parents a break and children a day they won't forget. There is also a 12,000-foot pool area which features an underwater sound system, a 260-foot slide, a sand beach, and an interactive fountain. For adults, there is the Mandara Spa, which offers services like body and salon treatments, as well as massages. Universal's Hard Rock Hotel features a number of theme park benefits, including early park admission to The Wizarding World of Harry Potter, complimentary water taxis along picturesque waterways, and a wake-up call from popular Universal Orlando theme park characters and rock stars. Guests can also get priority seating at select restaurants at both theme parks, and preferred tee times along with complimentary transportation to Grand Cypress Golf Club. It offers a wide assortment of restaurants, bars, and lounges to suit every palate. Some of the most popular options include The Beachclub, The Kitchen, Palm Restaurant, Emack and Bolio's Marketplace, the Velvet Bar, and of course the famous Hard Rock Cafe. Universal's Hard Rock Hotel is also located close to some of Orlando's best nightclubs and entertainment venues. The area is home to Wine Riffs, Velvet Unplugged, the Universal Catwalk, and the Blue Man Group.
Overall 9.0 Excellent
Based on 4,143 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
8.5
Pros: music
Excellent
10.0
Pros: We loved everything about it. Rooms were spacious and very clean. It was so close to the parks.
Excellent
9.7
Pros: The room and property were great!
Love the décor and details at the hotel. My puppy, who came along for the trip received a welcome bag which included a very cute Hard Rock dog bowl.
We would have loved to stay there more days since it was so comfortable and felt safe. The ease of getting to City Walk be that by boat, or walking was awesome! Also, for being guests at the hotel, we received complimentary Express Pass to both Island of Adventure and Universal. That was neat!
Good
6.2
Okay
4.0
Pros: Friendly people
Details
Reviews
Overall 9.0 Excellent
Based on 4,143 reviews
Location
9.3
Pool
8.3
Service
8.3
Room
7.8
Comfort
7.5
Food
7.1
WiFi
7.1
Breakfast
6.2
Cleanliness
5.6
Wellness
5.3
Value
4.7
Location
9.6
Service
8.7
Pool
8.6
Room
7.4
Comfort
7.3
Breakfast
6.0
Cleanliness
5.2
Value
5.0
Location
9.4
Service
8.6
Vibe
8.4
Pool
7.9
Comfort
7.6
Room
7.2
Cleanliness
6.2
8.5 Excellent
Pros: music
Cons:
10.0 Excellent
Pros: We loved everything about it. Rooms were spacious and very clean. It was so close to the parks.
Cons: The hotel restaurant the kitchen had very slow service. That could be because we were a party of 9 though. Food was very good though.
9.7 Excellent
Pros: The room and property were great!
Love the décor and details at the hotel. My puppy, who came along for the trip received a welcome bag which included a very cute Hard Rock dog bowl.
We would have loved to stay there more days since it was so comfortable and felt safe. The ease of getting to City Walk be that by boat, or walking was awesome! Also, for being guests at the hotel, we received complimentary Express Pass to both Island of Adventure and Universal. That was neat!
Cons: The only bad thing was Housekeeping...timing housekeeping to clean the room so it wouldn't cause a scene (barking, making the dog nervous) with our puppy was rough. We had come back from the parks and would wait up to 2 hours before we left for dinner. I called housekeeping to come in and clean the room, telling them that I will be out within the next 2 hours, so if they could send someone ASAP so we are with the puppy be that in the room or outside of it (the puppy would stay in the room while we would be out on dinner). No one ever came to turn our room over and we called front desk several times and waited the 2 hours. I guess housekeeping was MIA. So during our stay, we never got fresh towels and our beds was never made.
Things could be worse though.
6.2 Good
Pros:
Cons: There was a mildew smell in our room. I was walking around barefoot and there were several large wet spots on the carpet. Really gross. So that explained the smell. We were in too big of a rush to get to our event to be able to request a different room.
4.0 Okay
Pros: Friendly people
Cons:
Universal's Hard Rock Hotel is family friendly and located in the heart of Universal Studios in Orlando, Florida. It offers an impressive list of amenities for both kids and adults alike. For kids, there is Camp Lil' Rock, a supervised activity center designed to give parents a break and children a day they won't forget. There is also a 12,000-foot pool area which features an underwater sound system, a 260-foot slide, a sand beach, and an interactive fountain. For adults, there is the Mandara Spa, which offers services like body and salon treatments, as well as massages. Universal's Hard Rock Hotel features a number of theme park benefits, including early park admission to The Wizarding World of Harry Potter, complimentary water taxis along picturesque waterways, and a wake-up call from popular Universal Orlando theme park characters and rock stars. Guests can also get priority seating at select restaurants at both theme parks, and preferred tee times along with complimentary transportation to Grand Cypress Golf Club. It offers a wide assortment of restaurants, bars, and lounges to suit every palate. Some of the most popular options include The Beachclub, The Kitchen, Palm Restaurant, Emack and Bolio's Marketplace, the Velvet Bar, and of course the famous Hard Rock Cafe. Universal's Hard Rock Hotel is also located close to some of Orlando's best nightclubs and entertainment venues. The area is home to Wine Riffs, Velvet Unplugged, the Universal Catwalk, and the Blue Man Group.
Grande Villas Resort by Diamond Resorts represents a slice of tropical paradise that’s located close to some of the popular destinations and tourist attractions in Orlando. Offering homely comforts and modern amenities, the resort can meet the needs of every kind of traveler. Grande Villas Resort by Diamond Resorts stands close to some of the prominent landmarks in the city of Orlando. Walt Disney World is only 15 minutes down the road from the property. Universal Studios and SeaWorld can also be reached in the same amount of time. Lake Buena Vista is close to the resort and is a popular choice among travelers who enjoy theme parks and family-friendly trips. The property is located just 20 minutes away from Orlando International Airport. Every villa at Grande Villas Resort by Diamond Resorts is equipped with a kitchenette or full kitchen and an accompanying dining area. An iPod docking station, satellite TV, and DVD player are also provided. Garden baths are another feature that can be seen in some of the villas. A patio or private balcony is also attached to each unit. Grande Villa Resort by Diamond Resorts has a communal barbeque area as well as a deli and pizzeria where guests can gather for some delicious meals. Coffee ingredients are stocked in the rooms and can be prepared by the guests themselves. There’s also an on-site restaurant. A tennis court allows guests to get some physical exercise in during their stay. A children’s playground and well-equipped fitness center are also available on the property. There’s an outdoor pool on the premises of the resort with a water slide and separate area for children, which allows for some family fun time. Grande Villas Resort by Diamond Resorts offers family-friendly accommodations close to popular tourist destinations in Orlando.
Overall 8.9 Excellent
Based on 4,147 reviews
All Reviews
- All Reviews
- Families
- Couples
Good
6.5
Excellent
9.4
Pros: Great location and fun for families. Great resort activities for kids. Pools were just right.
Excellent
10.0
Pros: very clean and accommodating. There was nothing lacking.
Excellent
10.0
Pros: I had the best time with my boyfriend. We went to all the pools and loved our villa!!!
Excellent
9.4
Pros: Great price, room is perfect equipped with kitchen,huge bathroom and more.
Excellent
10.0
Pros: I loved the 2 bedroom suite. My 17 yr old daughter loved her privacy as well as her own bathroom. It was like being at home. Extremely comfortable, clean and very relaxing.
Excellent
10.0
Pros: It's do close to everything. So much to do on site. They share all facilities with the hotel across the street which is great. I stay here anytime I come to Orlando. The bar is awesome. And love the convince of the store/restaurant in site.
Good
7.1
Pros: The room.
Excellent
10.0
Pros: This hotel was great! We arrived a bit earlier than the 4pm check in but had no issues getting a key and the room was ready. I was expecting one standard room but it was actually a suite with a full kitchen, living room, bed room, and huge bathroom with a big bathtub. The room was clean, modern and comfortable. Only noise I heard was some loud people walking through the hallway briefly in the morning. We didn't have a chance to check out any of the property amenities (one night stay) but I would like to stay here again in the future and see everything. My only issue was the kayak price was $71 but after all the taxes and fees it was $88. Upon arrival the hotel put a $100 hold on my card and charged an additional $11.25 as the resort fee. The hold was returned immediately to my card after checkout. I guess this probably happens at most hotels, I just wasn't expecting it but I would definitely stay here again! Btw we were not hassled to buy a time share (it was never even mentioned although I suspect that's what the blinking message on the room phone was about) and they gave us a coupon for a free photo book to create.
Excellent
10.0
Pros: Would definately come back for a stay-cation. Kitchen very accommodating for preparing meals. Pools very welcoming to relax by. Loved the hour after hour of outdoor activities offered to kids/teens.
Excellent
10.0
Pros: We had plenty of room with a 2 bedroom. It offered a great kitchen, large living room, and 2 great bedrooms and bathrooms.
Excellent
8.5
Pros: Very good resort. Friendly and engaging staff.
Details
Reviews
Overall 8.9 Excellent
Based on 4,147 reviews
Location
9.4
Pool
9.0
Wellness
9.0
Cleanliness
8.6
Room
8.6
Service
8.5
Amenities
8.1
WiFi
7.7
Breakfast
4.3
Pool
9.3
Wellness
9.2
Cleanliness
9.2
Location
9.2
Bar
9.1
Value
9.0
Room
8.9
Amenities
8.8
Service
8.7
WiFi
6.0
Location
9.4
Value
9.0
Service
8.2
Room
8.1
Amenities
7.9
Comfort
7.5
6.5 Good
Pros:
Cons: It was a time share or something. Kept trying to get me to come to a presentation for membership. Wasn't aware of this before booking.
9.4 Excellent
Pros: Great location and fun for families. Great resort activities for kids. Pools were just right.
Cons: Parking was hard to find after dinner time
10.0 Excellent
Pros: very clean and accommodating. There was nothing lacking.
Cons: I went to pay for the special 12 mouth deal 5 nights at any participating resort, but it could not be done. I was promised a call back after a couple of hours, but that never happened. At check out I advised of the issue and was assured that I would get a call back but have not at this time.
10.0 Excellent
Pros: I had the best time with my boyfriend. We went to all the pools and loved our villa!!!
Cons:
9.4 Excellent
Pros: Great price, room is perfect equipped with kitchen,huge bathroom and more.
Cons: The gym is small but not terrible.Hidden fees at check in we weren't told about through kayak.
10.0 Excellent
Pros: I loved the 2 bedroom suite. My 17 yr old daughter loved her privacy as well as her own bathroom. It was like being at home. Extremely comfortable, clean and very relaxing.
Cons:
10.0 Excellent
Pros: It's do close to everything. So much to do on site. They share all facilities with the hotel across the street which is great. I stay here anytime I come to Orlando. The bar is awesome. And love the convince of the store/restaurant in site.
Cons: I never like the timeshare sales pitch. I unplug my phone as soon as I get into the room so they can't bother me.
7.1 Good
Pros: The room.
Cons: The deception by the staff.
10.0 Excellent
Pros: This hotel was great! We arrived a bit earlier than the 4pm check in but had no issues getting a key and the room was ready. I was expecting one standard room but it was actually a suite with a full kitchen, living room, bed room, and huge bathroom with a big bathtub. The room was clean, modern and comfortable. Only noise I heard was some loud people walking through the hallway briefly in the morning. We didn't have a chance to check out any of the property amenities (one night stay) but I would like to stay here again in the future and see everything. My only issue was the kayak price was $71 but after all the taxes and fees it was $88. Upon arrival the hotel put a $100 hold on my card and charged an additional $11.25 as the resort fee. The hold was returned immediately to my card after checkout. I guess this probably happens at most hotels, I just wasn't expecting it but I would definitely stay here again! Btw we were not hassled to buy a time share (it was never even mentioned although I suspect that's what the blinking message on the room phone was about) and they gave us a coupon for a free photo book to create.
Cons:
10.0 Excellent
Pros: Would definately come back for a stay-cation. Kitchen very accommodating for preparing meals. Pools very welcoming to relax by. Loved the hour after hour of outdoor activities offered to kids/teens.
Cons:
10.0 Excellent
Pros: We had plenty of room with a 2 bedroom. It offered a great kitchen, large living room, and 2 great bedrooms and bathrooms.
Cons:
8.5 Excellent
Pros: Very good resort. Friendly and engaging staff.
Cons: What we didn't like was the Internet access. Paying $5/day for a very weak connection was a bit aggravating.
Grande Villas Resort by Diamond Resorts represents a slice of tropical paradise that’s located close to some of the popular destinations and tourist attractions in Orlando. Offering homely comforts and modern amenities, the resort can meet the needs of every kind of traveler. Grande Villas Resort by Diamond Resorts stands close to some of the prominent landmarks in the city of Orlando. Walt Disney World is only 15 minutes down the road from the property. Universal Studios and SeaWorld can also be reached in the same amount of time. Lake Buena Vista is close to the resort and is a popular choice among travelers who enjoy theme parks and family-friendly trips. The property is located just 20 minutes away from Orlando International Airport. Every villa at Grande Villas Resort by Diamond Resorts is equipped with a kitchenette or full kitchen and an accompanying dining area. An iPod docking station, satellite TV, and DVD player are also provided. Garden baths are another feature that can be seen in some of the villas. A patio or private balcony is also attached to each unit. Grande Villa Resort by Diamond Resorts has a communal barbeque area as well as a deli and pizzeria where guests can gather for some delicious meals. Coffee ingredients are stocked in the rooms and can be prepared by the guests themselves. There’s also an on-site restaurant. A tennis court allows guests to get some physical exercise in during their stay. A children’s playground and well-equipped fitness center are also available on the property. There’s an outdoor pool on the premises of the resort with a water slide and separate area for children, which allows for some family fun time. Grande Villas Resort by Diamond Resorts offers family-friendly accommodations close to popular tourist destinations in Orlando.
Luxury accommodations, on-site golf course, and easy access to Disney World all await guests who visit Orlando’s Waldorf Astoria Hotel. This 502-guest room hotel offers five star amenities with tons of activities for guests of all types. For kids or kids at heart, the Waldorf Astoria is a short distance from Disney World and all of the surrounding attractions. In just about 30 minutes, hotel guests can walk to Disney Hollywood Studios, Epcot, and Disney Springs. The main theme park is just a short drive away, a bit over 5 miles from the hotel. Guests looking to enjoy more relaxing activities can enjoy three different outdoor pools, including a luxurious lazy river, allowing guests to peacefully lounge in the water. Heightening the feeling of relaxation is the presence of two separate poolside bars. These bars are just a part of a wide array of dining options found in the Waldorf Astoria. In addition to room service, the hotel hosts twelve different restaurants, providing guests with a multitude of dining options for every meal of the day. Whatever activities keep guests busy during the day, they will be able to return to high-end accommodations. The standard deluxe rooms start at 448 square feet of space and include Italian marble baths, 55-inch high definition televisions, and both wired and wireless Internet access. However, for guests really looking to kick back in luxury, the Waldorf Astoria features six different kinds of suites, including the two-bedroom, two-bathroom Chairman’s Suite. Whether taking a trip to the Happiest Place on Earth or enjoying a calmer vacation, the Waldorf Astoria will ensure guests get the finest treatment.
Overall 8.9 Excellent
Based on 1,887 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
9.4
Pros: Nice room, very friendly and helpful staff!
Excellent
10.0
Pros: The hotel was clean, beautiful, perfectly located and top notch in every possible way. The only thing that out shined the hotel amenities was the staff. The staff went above and beyond to make our vacation special. The staff always greeted me by name from the first day I arrived. I also want to thank Steve (bell hop) for providing exceptional service and making me and my daughter feel like we were the only guests staying at the hotel. I can't say thank you enough. Rachel (server) was another wonderful staff person who went out of her way to make us feel like special guests. Thank you for helping create a lasting memory of a wonderful vacation!
Okay
5.6
Pros: Leaving!
Excellent
10.0
Pros: Would stay there again if Not staying at a Disney resort hotel
Excellent
8.8
Pros: Great rooms, fantastic bathrooms, quiet. This hotel really makes it obvious that the Grand Floridian is overdue for a tear down and rebuild. However, we will continue to stay at the Grand Floridian over this superior in many ways Hotel simply because the former is on Disney Property and while this hotel is nearby with shuttle service provided, it does take some time to get to the parks.
Excellent
8.2
Pros: The hotel was beautiful, inside and out. The staff were nice. Our room was very neat when we arrived.
Excellent
10.0
Pros: stay. Outstanding service; great facility; perfect location! No issues whatsoever.
Excellent
9.1
Pros: I fell in love of the landscape., so lovely..
Excellent
9.1
Pros: Very clean hotel, excellent and friendly staff. Overall great experience. Close to Disney.
Excellent
10.0
Pros: Very friendly staff, enjoyed restaurant options both at Waldorf and Hilton next door (also liked the golf cart to taxi us back and forth). The pool was amazing- attentive staff, family friendly, very relaxing/luxurious.
Details
Reviews
Overall 8.9 Excellent
Based on 1,887 reviews
Amenities
9.0
Pool
8.8
Service
8.4
Location
8.3
Bar
8.3
Room
7.5
Food
7.5
Wellness
7.4
Breakfast
7.1
Cleanliness
5.5
WiFi
4.4
Value
4.1
Amenities
9.1
Service
8.4
Location
8.4
Food
7.7
Breakfast
7.1
Comfort
6.7
Room
6.4
Cleanliness
5.4
Value
4.8
Service
8.5
Location
8.4
Comfort
7.6
Food
7.1
Room
7.0
Cleanliness
4.9
Value
3.8
9.4 Excellent
Pros: Nice room, very friendly and helpful staff!
Cons: The shower leaked and it's not a cheap hotel
10.0 Excellent
Pros: The hotel was clean, beautiful, perfectly located and top notch in every possible way. The only thing that out shined the hotel amenities was the staff. The staff went above and beyond to make our vacation special. The staff always greeted me by name from the first day I arrived. I also want to thank Steve (bell hop) for providing exceptional service and making me and my daughter feel like we were the only guests staying at the hotel. I can't say thank you enough. Rachel (server) was another wonderful staff person who went out of her way to make us feel like special guests. Thank you for helping create a lasting memory of a wonderful vacation!
Cons:
5.6 Okay
Pros: Leaving!
Cons: Don't Stay! Not much class just a dirty standard room you can get just about anywhere for much less and still be around Disney property. Oh and the beds are a joke... Worst Mattress Award. Over priced parking and was told that is a major hike to self parking (which is $10 less) but it is in fact about 5 minutes to the front doors. If you are hoping to stay in class you might want to consider the Hilton that is attached for a better stay (I was they last year). I would rate Waldorf Astoria a standard 3 Star Hotel.
10.0 Excellent
Pros: Would stay there again if Not staying at a Disney resort hotel
Cons:
8.8 Excellent
Pros: Great rooms, fantastic bathrooms, quiet. This hotel really makes it obvious that the Grand Floridian is overdue for a tear down and rebuild. However, we will continue to stay at the Grand Floridian over this superior in many ways Hotel simply because the former is on Disney Property and while this hotel is nearby with shuttle service provided, it does take some time to get to the parks.
Cons: Valet service was very slow. We called down 25 minutes prior to our first departure (15 minutes was suggested) and ended up waiting another 15 minutes for them to find our vehicle. The head valet was apologetic, but the next morning it took another ten minutes to obtain our car.
8.2 Excellent
Pros: The hotel was beautiful, inside and out. The staff were nice. Our room was very neat when we arrived.
Cons: The A/C in our room was set to 65 the entire stay and the coldest it got down to was 74. Something is obviously wrong with the A/C. Not all the channels on the TV were watchable. The HBO channels said "no signal". The parking situation is a joke. You have two choices: pay $30 for valet parking or self park for $20. Those are your only two choices. They then add on a $30 resort fee. Also plan on paying for EVERYTHING!!!!! I went down to the lobby to get a cup of coffee and was told a CUP of coffee was $6!!!!!!! I'm sure there are other extra charges that I just didn't see but either way, the ones I listed were enough to annoy me.
10.0 Excellent
Pros: stay. Outstanding service; great facility; perfect location! No issues whatsoever.
Cons:
9.1 Excellent
Pros: I fell in love of the landscape., so lovely..
Cons: Maybe a twist in the interior design. A little bit more contemporary.
9.1 Excellent
Pros: Very clean hotel, excellent and friendly staff. Overall great experience. Close to Disney.
Cons: Price
10.0 Excellent
Pros: Very friendly staff, enjoyed restaurant options both at Waldorf and Hilton next door (also liked the golf cart to taxi us back and forth). The pool was amazing- attentive staff, family friendly, very relaxing/luxurious.
Cons:
Luxury accommodations, on-site golf course, and easy access to Disney World all await guests who visit Orlando’s Waldorf Astoria Hotel. This 502-guest room hotel offers five star amenities with tons of activities for guests of all types. For kids or kids at heart, the Waldorf Astoria is a short distance from Disney World and all of the surrounding attractions. In just about 30 minutes, hotel guests can walk to Disney Hollywood Studios, Epcot, and Disney Springs. The main theme park is just a short drive away, a bit over 5 miles from the hotel. Guests looking to enjoy more relaxing activities can enjoy three different outdoor pools, including a luxurious lazy river, allowing guests to peacefully lounge in the water. Heightening the feeling of relaxation is the presence of two separate poolside bars. These bars are just a part of a wide array of dining options found in the Waldorf Astoria. In addition to room service, the hotel hosts twelve different restaurants, providing guests with a multitude of dining options for every meal of the day. Whatever activities keep guests busy during the day, they will be able to return to high-end accommodations. The standard deluxe rooms start at 448 square feet of space and include Italian marble baths, 55-inch high definition televisions, and both wired and wireless Internet access. However, for guests really looking to kick back in luxury, the Waldorf Astoria features six different kinds of suites, including the two-bedroom, two-bathroom Chairman’s Suite. Whether taking a trip to the Happiest Place on Earth or enjoying a calmer vacation, the Waldorf Astoria will ensure guests get the finest treatment.
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando, is a family-friendly entertainment resort that features over 1,600 one- and two-bedroom villas, decorated in casual style and equipped with flatscreen TVs, home theater systems and media players. The condos also feature kitchens or kitchenettes, a washer and a dryer, and free Wi-Fi. On-site dining options include half-a-dozen restaurants and bars. Visitors can enjoy a laid-back meal at Castaways Bar & Grill, grab a quick bite on the go at The Market Place, or enjoy a scenic bite by the beach at the Tacky Tiki Grill. Other dining choices include Zimmie’s Bar & Grill and the Mai Tiki Hut Bar. Guests get to indulge in multiple attractions, ranging from the tennis courts and mini-golf to the outdoor pools and whirlpools. Sheraton Vistana Resort Villas also offers fun outdoor activities like scuba diving lessons and bike rides. A spa provides a luxurious spot for guests to relax and rejuvenate, while the fully equipped gym gives visitors a spot to work up some sweat. Additional activities include miniature golf, hiking, and a children’s pool. A suitable choice for vacationers and touring families, Sheraton Vistana Resort Villas puts guests close to many of the local attractions. It’s roughly nine miles from Universal Orlando and only three miles from Walt Disney World Resort. SeaWorld Orlando is located less than six miles away while the Lake Buena Vista Factory Store is set within a half-hour's walk. The resort offers convenient theme park shuttles and is within a 20-minute drive from the Orlando International Airport.
Overall 8.8 Excellent
Based on 8,863 reviews
All Reviews
- All Reviews
- Families
- Couples
Excellent
10.0
Pros: We had a great time at the Vistana resort. The villa we rented was amazing and everything was very clean. We enjoyed the large selection of activities avaliable on the resort and all the amazing pools and hot tubs. We can't wait to go back!
Excellent
10.0
Pros: Everything was amazing! Id suggest to anyone wanting to be comfortable and close to all the atractions!
Excellent
8.0
Pros: Clean, modern, plenty of activities for families or couples. Very convenient location for the Parks. Terrific value for all that you get.
Excellent
10.0
Pros: Rooms were huge and really nice! Loved having a kitchen, laundry, etc. Made the stay for WDW well worth it.
Staff was awesome too. True hospitality. Lots of help.
Excellent
8.2
Pros: The suite was excellent.
Good
6.6
Pros: The 2 bedroom villa was roomy and location was near several major attractions.
Good
6.0
Pros: Our room phone kept ringing with promotional calls from hotel staff....very annoying...even before 8am....
Excellent
10.0
Pros: My son and I had to evacuate for hurricane Irma and we
were very lucky to have this great room at this hotel. We
were extremely comfortable.
Excellent
10.0
Pros: On premise convenience store, Starbucks, 3-4 pools, 3 restraunts, bars, escape room, minitature golf, DVD rentals, updated interior design, tennis courts, BBQ pits, jetted tub, maintained landscapes, private balcony, and so much more at a reasonable price
Excellent
10.0
Pros: Pretty cool 2 bedroom setup. Got back to the room late and the kids went to bed in their own room. My wife surprisingly gave me hotel booty!! The bed was kinda uncomfortable and I started to snore to which she kicked me out of the room and I ended up sleeping on the couch. Felt just like home.
Good
6.0
Pros: Clean, quiet and spacious
Excellent
10.0
Pros: Ive stayed at a lot of hotels near Disney and this is by far my favorite! Excellent rooms! Felt like home. Pools were great pool bar and bartender Steven were so so great! Upon check in he saw it was my birthday and upgraded us to the nice new rooms for free plus it was right next to the pools! This place was better then gaylord palms! I will never stay any where else from now on.
Details
Reviews
Overall 8.8 Excellent
Based on 8,863 reviews
Location
9.4
Room
8.1
Comfort
7.8
Service
7.5
Cleanliness
6.3
Food
6.0
Breakfast
5.7
WiFi
4.5
Location
9.2
Pool
9.0
Room
7.9
Comfort
7.6
Service
7.0
Vibe
6.4
Food
5.8
Breakfast
5.8
Cleanliness
5.4
Location
9.5
Room
8.1
Service
7.6
Cleanliness
6.8
10.0 Excellent
Pros: We had a great time at the Vistana resort. The villa we rented was amazing and everything was very clean. We enjoyed the large selection of activities avaliable on the resort and all the amazing pools and hot tubs. We can't wait to go back!
Cons: Nothing
10.0 Excellent
Pros: Everything was amazing! Id suggest to anyone wanting to be comfortable and close to all the atractions!
Cons:
8.0 Excellent
Pros: Clean, modern, plenty of activities for families or couples. Very convenient location for the Parks. Terrific value for all that you get.
Cons: Beds could be more comfortable.
10.0 Excellent
Pros: Rooms were huge and really nice! Loved having a kitchen, laundry, etc. Made the stay for WDW well worth it.
Staff was awesome too. True hospitality. Lots of help.
Cons: Food was not that great, and seemed the chemicals in the pool were a little high during our visit.
8.2 Excellent
Pros: The suite was excellent.
Cons: Locating the building was a bit of a problem, particularly when setting up Uber & Lyft pickups and drop-offs.
The two on site market/diing locations were so so.
6.6 Good
Pros: The 2 bedroom villa was roomy and location was near several major attractions.
Cons: Villa air conditioner did not work and had to change rooms after midnight. Difficult to find rooms and cost is a little high.
6.0 Good
Pros: Our room phone kept ringing with promotional calls from hotel staff....very annoying...even before 8am....
Cons:
10.0 Excellent
Pros: My son and I had to evacuate for hurricane Irma and we
were very lucky to have this great room at this hotel. We
were extremely comfortable.
Cons:
10.0 Excellent
Pros: On premise convenience store, Starbucks, 3-4 pools, 3 restraunts, bars, escape room, minitature golf, DVD rentals, updated interior design, tennis courts, BBQ pits, jetted tub, maintained landscapes, private balcony, and so much more at a reasonable price
Cons: Dated arcade
10.0 Excellent
Pros: Pretty cool 2 bedroom setup. Got back to the room late and the kids went to bed in their own room. My wife surprisingly gave me hotel booty!! The bed was kinda uncomfortable and I started to snore to which she kicked me out of the room and I ended up sleeping on the couch. Felt just like home.
Cons:
6.0 Good
Pros: Clean, quiet and spacious
Cons: Not ideal for business travel. I didn't have a car and the taxis called by the hotel were extremely unreliable. Uber was a much better option but didn't realize that until it was too late.
Also ordered food, which arrived very late (although it was delicious). But not ideal when I wanted to go to sleep and had to stay up waiting for the food to arrive.
10.0 Excellent
Pros: Ive stayed at a lot of hotels near Disney and this is by far my favorite! Excellent rooms! Felt like home. Pools were great pool bar and bartender Steven were so so great! Upon check in he saw it was my birthday and upgraded us to the nice new rooms for free plus it was right next to the pools! This place was better then gaylord palms! I will never stay any where else from now on.
Cons: The only thing was that it was very family oriented and I was on a girls trip celebrating my birthday so the whole time we felt like those horrible obnoxious drunk people even though we totally weren't.
Sheraton Vistana Resort Villas, Lake Buena Vista/Orlando, is a family-friendly entertainment resort that features over 1,600 one- and two-bedroom villas, decorated in casual style and equipped with flatscreen TVs, home theater systems and media players. The condos also feature kitchens or kitchenettes, a washer and a dryer, and free Wi-Fi. On-site dining options include half-a-dozen restaurants and bars. Visitors can enjoy a laid-back meal at Castaways Bar & Grill, grab a quick bite on the go at The Market Place, or enjoy a scenic bite by the beach at the Tacky Tiki Grill. Other dining choices include Zimmie’s Bar & Grill and the Mai Tiki Hut Bar. Guests get to indulge in multiple attractions, ranging from the tennis courts and mini-golf to the outdoor pools and whirlpools. Sheraton Vistana Resort Villas also offers fun outdoor activities like scuba diving lessons and bike rides. A spa provides a luxurious spot for guests to relax and rejuvenate, while the fully equipped gym gives visitors a spot to work up some sweat. Additional activities include miniature golf, hiking, and a children’s pool. A suitable choice for vacationers and touring families, Sheraton Vistana Resort Villas puts guests close to many of the local attractions. It’s roughly nine miles from Universal Orlando and only three miles from Walt Disney World Resort. SeaWorld Orlando is located less than six miles away while the Lake Buena Vista Factory Store is set within a half-hour's walk. The resort offers convenient theme park shuttles and is within a 20-minute drive from the Orlando International Airport.
Orlando World Center Marriott is one of the top resort hotels in Orlando, featuring exceptional on-site amenities and spacious accomodations. Concveintly located near many of Orlando's top attractions, the Orlando World Center Marriott is an ideal choice. Located within a 10-mile radius of all of Orlando's major theme parks such as Disneyworld, Universal Studios, Epcot Center, Animal Kingdom, and Seaworld, the hotel offers easy access to the cities hottest attractions. It also provides a shuttle service to Walt Disney World. For guests looking for activities onsite, Falls Pool Oasis features two 200 ft- waterslides, a kid-friendly splash park, a 90 ft- high slide, and a nightly laser show. Additionally, guests can enjoy a round of gold or learn how to play at the Jack Nicklaus Academy. The hotel also features a full-service spa, a business center, banquet halls, conference rooms, and a state of the art fitness center. Suites and rooms are spacious, and all rooms feature high-speed Internet, air conditioning, and flat-screen TVs. If required, accessible rooms can be reserved for guests with disabilities. The hotel boasts eight restaurants and lounges, including Latitude and Longitude and High Velocity, both serving American cuisine. Siro Urban Italian Kitchen, features Italian fare while Mikado Japanese Steakhouse is the place for sushi. Central Pantry is an ideal choice for guests craving fast food service with dine-in quality. With its convenient location, numerous on-site activities and a wide selection of dining options, Orlando World Center Marriot is an excellent choice for guests of all ages.
Overall 8.8 Excellent
Based on 6,935 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Okay
4.8
Pros: My family and I loved the pool area.
Excellent
9.7
Pros: The pool was very big and spacious.
Excellent
10.0
Pros: My children had a great time at the pool. They enjoyed it very well. Overall stay was great. We had the view towards the pool and it was an amazing view.
Excellent
9.4
Pros: Great pool, great rooms, friendly and helpful staff.
Good
7.1
Pros: Staff
Good
6.0
Pros: excellent location and veiw
Excellent
10.0
Excellent
8.8
Pros: Love the pool and slides , great value , in great location
Good
7.4
Pros: The pool and food. The bed was comfortable. I did enjoy the laszer show.more
Excellent
10.0
Pros: From start to finish this resort is amazing. The staff is incredibly friendly, helpful, and meet all of your needs. The property is emmaculate, the grounds are beautiful, and the variety of shops, restaraunts, and activities is perfect. I highly recommend this resort for both business, pleasure and families.
Excellent
9.4
Pros: Staff & resort excellent!
Excellent
9.4
Pros: We arrived earlier than expected, and there was no problem to get our room at check in!! The staff in general was super friendly and very accommodating! We had a wonderful time the whole time we were there, and once they found out it was my sons birthday they went above and beyond tho make it a great time for him!! All in all the Resort was just great!
We loved it!!
Details
Reviews
Overall 8.8 Excellent
Based on 6,935 reviews
Pool
9.3
Amenities
8.8
Service
8.5
Room
7.6
Wellness
7.5
Location
7.5
Breakfast
7.1
Food
7.0
Comfort
6.0
WiFi
5.7
Value
4.0
Pool
9.2
Service
8.3
Cleanliness
7.7
Location
7.1
Room
7.0
Food
6.7
Comfort
6.1
Value
3.8
Service
8.1
Cleanliness
7.7
Location
7.1
Room
6.9
Service
8.5
4.8 Okay
Pros: My family and I loved the pool area.
Cons: I had a 3 day 2 night stay and they didn’t clean my room not once while staying there even when I requested to have it clean at 4:30 on July 8th which was my daughters birthday. Also while leaving there was a long line so I walked over to Jeff to ask him if I had to stay in line to check out and he was extremely disrespectful. I’m not interested to stay there for that price with staff that have no personality
9.7 Excellent
Pros: The pool was very big and spacious.
Cons: The a/c at night was a bit warm and one of the days before leaving was gloomy therefore the pool was cold when we were told it somewhat had a heater. But overall it wasn’t a big deal and the hotel was very nice.
10.0 Excellent
Pros: My children had a great time at the pool. They enjoyed it very well. Overall stay was great. We had the view towards the pool and it was an amazing view.
Cons:
9.4 Excellent
Pros: Great pool, great rooms, friendly and helpful staff.
Cons: Food and drinks were overpriced. One of the restaurants would not take reservations, but also would not seat a group of 9 until 9pm (we checked with them at 5:30).
We also wished the hotel had tennis courts!
7.1 Good
Pros: Staff
Cons: Business people for conference took over hotel. Not good for leisure
6.0 Good
Pros: excellent location and veiw
Cons: Room service was not good, had difficulty to have them cleaning room one day they did not clean the room, sometimes they clean the room but they dont put drinking water, even sometimes ask the housekeeping to bring water, but they dont bring.
10.0 Excellent
Pros:
Cons: Huge property
8.8 Excellent
Pros: Love the pool and slides , great value , in great location
Cons: The poolside bar and grill has a lot of issues , wether you are sitting down near the bar or sitting at your chair it is nearly impossible to get service. Every one you asked who worked there said they would send someone over but no one would ever come . Everyone at the place was complaining about the service . I had to switch seats at the restarant because I was tired of hearing someone was coming and by the pool I had to make believe I was sitting in a different section to get someone to help me . Then when you finally get the food it was high priced and poor value , salad at the cafeteria was better. Someone needs to fix the problem because it takes away from your day at the pool .
7.4 Good
Pros: The pool and food. The bed was comfortable. I did enjoy the laszer show.more
Cons: No phone reception,even after paying $19.00 for Wi-Fi. room too small , bath tub not clean, had to get house keeping to come clean the tubs. I had two rooms and both tubs were like that. Parking !!! Don't get me started on that. It was terriable. Rained us out for that Sunday Evening couldn't enjoy the activities , not the Hotels fought. All in an all we want be going back. It was an adventure.
10.0 Excellent
Pros: From start to finish this resort is amazing. The staff is incredibly friendly, helpful, and meet all of your needs. The property is emmaculate, the grounds are beautiful, and the variety of shops, restaraunts, and activities is perfect. I highly recommend this resort for both business, pleasure and families.
Cons:
9.4 Excellent
Pros: Staff & resort excellent!
Cons: I was guaranteed a resort view room. My room overlooked ventilation system & trash ! Upon opening balcony it sounded like a construction site & only view was of fans & concrete structures! Noise was so annoying I couldn’t open door wall day/night or enjoy balcony!
9.4 Excellent
Pros: We arrived earlier than expected, and there was no problem to get our room at check in!! The staff in general was super friendly and very accommodating! We had a wonderful time the whole time we were there, and once they found out it was my sons birthday they went above and beyond tho make it a great time for him!! All in all the Resort was just great!
We loved it!!
Cons: The beds could have been a bit bigger ! And for the money you pay they schould not charge you extra for Wifi in your room!!!
Orlando World Center Marriott is one of the top resort hotels in Orlando, featuring exceptional on-site amenities and spacious accomodations. Concveintly located near many of Orlando's top attractions, the Orlando World Center Marriott is an ideal choice. Located within a 10-mile radius of all of Orlando's major theme parks such as Disneyworld, Universal Studios, Epcot Center, Animal Kingdom, and Seaworld, the hotel offers easy access to the cities hottest attractions. It also provides a shuttle service to Walt Disney World. For guests looking for activities onsite, Falls Pool Oasis features two 200 ft- waterslides, a kid-friendly splash park, a 90 ft- high slide, and a nightly laser show. Additionally, guests can enjoy a round of gold or learn how to play at the Jack Nicklaus Academy. The hotel also features a full-service spa, a business center, banquet halls, conference rooms, and a state of the art fitness center. Suites and rooms are spacious, and all rooms feature high-speed Internet, air conditioning, and flat-screen TVs. If required, accessible rooms can be reserved for guests with disabilities. The hotel boasts eight restaurants and lounges, including Latitude and Longitude and High Velocity, both serving American cuisine. Siro Urban Italian Kitchen, features Italian fare while Mikado Japanese Steakhouse is the place for sushi. Central Pantry is an ideal choice for guests craving fast food service with dine-in quality. With its convenient location, numerous on-site activities and a wide selection of dining options, Orlando World Center Marriot is an excellent choice for guests of all ages.
Sheraton Vistana Villages is a Starwood timeshare property that offers traveling families spacious and well-equipped accommodations along with big-resort features. The sun, sand, and swimming set a relaxing scene, but the high volume of families and young children make for an energetic buzz. The Sheraton Vistana Villages is a pristine resort only ten minutes from Disney World, fifteen minutes from Sea World, and conveniently close to all major Orlando attractions. Just outside the gates, there are numerous restaurants and mega stores like Wal-Mart and Target. With three pools, plenty of outdoor activities, and several on-site dining options, families can find all they need without leaving the resort. The three pools, each with a different theme, are the highlight of the resort. Additionally, families take part in several programmed events such as family campfires, pool parties, swim-up move nights, and gator shows. Adults can find their own fun with beer tastings, fitness classes, and games such as basketballs, tennis, and shuffleboard. Sheraton Vistana Villages features 1,037 one- and two-bedroom villas with kitchens, dining areas, master baths, and two or three flat-screen TVs. There are balconies or terraces off most of the one-bedroom villas and all of the two-bedroom units. All rooms are equipped with air-conditioning, Wi-Fi, and safes large enough to hold laptops. Spacious rooms, lots of activity, and convenient location make the property a great, relaxing lodging option for those planning to travel to Orlando's theme parks.
Overall 8.8 Excellent
Based on 6,681 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
8.0
Pros: We Love the spacious confines & the rooms were great! The pools & surrounding outside facilities where top notch.
Excellent
10.0
Pros: Everything was great, even with the weather so bad. It was a shame we had to conceal some stuf, but Thank you. Will be back
Jeff S
Excellent
8.8
Pros: We stayed in was a single room with separate bedroom and sitting area, it was clean and the bed very comfortable,. We used this as our home base for traveling throughout the area and only stayed on the property three half days around the pool. There were enough utensils in the kitchen, fridge was clean and the convection microwave was a good addition. We elected to not have room service so the washer and dryer was also a good addition. Overall the room was comfortable for two people. It was also good that they had a quite pool, however you need to get there early if you are to have any chance of one of the poolside cabanas.
Excellent
10.0
Pros: Very clean & beautiful place. Great for anyone, but especially families. Liked having the option for housekeeping or room credit.
Good
7.7
Pros: The 2 bedroom condo worked perfectly for the 6 of us. The mattress on the hide a bed was very comfortable since my kids don't complain. The pillows were hi quality and plenty in our room and there was everything you could want in the kitchen. The apt felt larger then some other 2bedroom condos we have stayed in in orlando.
Good
7.1
Pros: The resort in general was beautiful and very well kept!
Excellent
9.7
Pros: I'm usually much more of a boutique hotel person, but I was meeting up with friends for a night and having a villa meant we could have another person sleep on the pullout couch. I am so glad we ended up here! It has the benefits of a resort without feeling too commercial. The pool (there are four but we only made it to one) is large and beautiful. There are games set up at the pool, a waterfall, and a pool bar. The staff is unbelievably friendly and helpful. They give every guest a courtesy gift. It was so comfortable, we ended up not going out and instead getting a bottle of wine and relaxing on our large screened in porch. I highly recommend.
Excellent
8.0
Pros: Spacious rooms, comfortable bed, everything including cooking utensils and washer and dryer provided.
Excellent
9.1
Pros: Overall I enjoyed everything! I do wish the big pool was open but it was understandable that needed repairs needed to be done.
Okay
5.7
Pros: Size and cleanliness of our villa was acceptable. The location is nicely located in the middle of everything. Very close to Sea World and shopping malls.
Okay
5.1
Pros: Cleanliness, facilities, proximity to Disney parks
Okay
5.7
Pros: Quiet place inside some greenery, many swimming pools, activity centers, not far from the theme parks.
Details
Reviews
Overall 8.8 Excellent
Based on 6,681 reviews
Pool
9.3
Location
9.1
Comfort
8.0
Amenities
7.9
Room
7.9
Service
7.8
WiFi
6.4
Breakfast
5.1
Pool
9.4
Location
9.4
Comfort
8.6
Wellness
8.1
Room
8.1
Service
8.0
Amenities
7.5
Location
9.3
Amenities
8.1
Room
7.3
Comfort
7.2
Room
7.2
8.0 Excellent
Pros: We Love the spacious confines & the rooms were great! The pools & surrounding outside facilities where top notch.
Cons: I hated the constant phone calls from the support staff in regards to buying a timeshare & to see if we would take a tour of the facility. Also, we had a very loud family above us who constantly made noise above us it sounded like a stampede or heard of buffalo where above us the whole time it was so frustrating.
10.0 Excellent
Pros: Everything was great, even with the weather so bad. It was a shame we had to conceal some stuf, but Thank you. Will be back
Jeff S
Cons: Was limited , a shame
8.8 Excellent
Pros: We stayed in was a single room with separate bedroom and sitting area, it was clean and the bed very comfortable,. We used this as our home base for traveling throughout the area and only stayed on the property three half days around the pool. There were enough utensils in the kitchen, fridge was clean and the convection microwave was a good addition. We elected to not have room service so the washer and dryer was also a good addition. Overall the room was comfortable for two people. It was also good that they had a quite pool, however you need to get there early if you are to have any chance of one of the poolside cabanas.
Cons: We stayed in building 10 on the fourth floor , the building backs onto a very busy noisy road. There was a very limited amount of washing detergent, shampoo, soap etc.. They should just add a couple of dollars to the cost of the room and supply an adequate amount of toiletries etc. The TV was so dark it was very difficult to watch any program . We were informed that there was no brightness adjustment on the TV it was an auto select feature, also informed they had numerous complaints and were in the process of replacing them. We only used the small hob for cooking twice , it was okay but mainly used it for boiling a kettle of water for a cup of tea. The exhaust fan over the hob vents into the room so all cooking smells stay in the room. Had breakfast at the on site restaurant it was average, staff were very nice.
10.0 Excellent
Pros: Very clean & beautiful place. Great for anyone, but especially families. Liked having the option for housekeeping or room credit.
Cons: Did not know I’d be encouraged to attend a timeshare presentation
7.7 Good
Pros: The 2 bedroom condo worked perfectly for the 6 of us. The mattress on the hide a bed was very comfortable since my kids don't complain. The pillows were hi quality and plenty in our room and there was everything you could want in the kitchen. The apt felt larger then some other 2bedroom condos we have stayed in in orlando.
Cons: The bathroom wasn't updated and felt dingy. When we walked in it smelled musty and I had to go and buy fabreeze. Felt like the carpets were damp in spots.
7.1 Good
Pros: The resort in general was beautiful and very well kept!
Cons: I hated the early morning phone calls, it interrupted my sleep(which I love to do in Vacation). The "timeshare" crew was aggressive and I don't like that AT ALL! Also, the overall staff were amazing! However, the cleaning and maintenance were not so much! Crew Driving the club carts were speeding and reckless majority of the time and the cleaning crew were extremely loud in the morning hours! I actually had to get out of bed to ask for them to not yell across to each other! It's was quite frustrating and for that reason alone I may not return! It's unfortunate because it's a beautiful place
9.7 Excellent
Pros: I'm usually much more of a boutique hotel person, but I was meeting up with friends for a night and having a villa meant we could have another person sleep on the pullout couch. I am so glad we ended up here! It has the benefits of a resort without feeling too commercial. The pool (there are four but we only made it to one) is large and beautiful. There are games set up at the pool, a waterfall, and a pool bar. The staff is unbelievably friendly and helpful. They give every guest a courtesy gift. It was so comfortable, we ended up not going out and instead getting a bottle of wine and relaxing on our large screened in porch. I highly recommend.
Cons:
8.0 Excellent
Pros: Spacious rooms, comfortable bed, everything including cooking utensils and washer and dryer provided.
Cons: There was a live cockroach in our room.
9.1 Excellent
Pros: Overall I enjoyed everything! I do wish the big pool was open but it was understandable that needed repairs needed to be done.
Cons: I don't like timeshare presenters trying to change my mind once I've given them an answer that I am not willing to purchase.
Also I would have like to seen somewhere on the Sheraton site before I booked that the big pool was closed for repairs instead of reading it in the confirmation email after I booked a non-refundable stay.
5.7 Okay
Pros: Size and cleanliness of our villa was acceptable. The location is nicely located in the middle of everything. Very close to Sea World and shopping malls.
Cons: Compared to other Vistana properties, this one left us disappointed. Upon check-in, there were no valet or security to tell us where to put our vehicle. When checking into our villa, we found the door handle to the bathroom fell off and the closet door was ready to fall off the hinge. They also did not provide a dishwashing sponge in the kitchen. This is also a timeshare and we went to a sales pitch. The salesmen were very pushy and essentially held us hostage for several hours.
5.1 Okay
Pros: Cleanliness, facilities, proximity to Disney parks
Cons: Noisy fountains, slow service, lack of tennis courts and kids entertainment.
5.7 Okay
Pros: Quiet place inside some greenery, many swimming pools, activity centers, not far from the theme parks.
Cons: When we checked in, the soap packet was open in the bathroom. Room was not at all like the pictures. Apparently the hotel had a free gift for us and they called in the morning while we were sleeping to ask us to pick it up (2 days in a row). I like my sleep and would hate any disturbance.
Sheraton Vistana Villages is a Starwood timeshare property that offers traveling families spacious and well-equipped accommodations along with big-resort features. The sun, sand, and swimming set a relaxing scene, but the high volume of families and young children make for an energetic buzz. The Sheraton Vistana Villages is a pristine resort only ten minutes from Disney World, fifteen minutes from Sea World, and conveniently close to all major Orlando attractions. Just outside the gates, there are numerous restaurants and mega stores like Wal-Mart and Target. With three pools, plenty of outdoor activities, and several on-site dining options, families can find all they need without leaving the resort. The three pools, each with a different theme, are the highlight of the resort. Additionally, families take part in several programmed events such as family campfires, pool parties, swim-up move nights, and gator shows. Adults can find their own fun with beer tastings, fitness classes, and games such as basketballs, tennis, and shuffleboard. Sheraton Vistana Villages features 1,037 one- and two-bedroom villas with kitchens, dining areas, master baths, and two or three flat-screen TVs. There are balconies or terraces off most of the one-bedroom villas and all of the two-bedroom units. All rooms are equipped with air-conditioning, Wi-Fi, and safes large enough to hold laptops. Spacious rooms, lots of activity, and convenient location make the property a great, relaxing lodging option for those planning to travel to Orlando's theme parks.
In Orlando, Florida, there are many choices for elegant hotels. One of the most popular hotels here is the Rosen Centre Hotel. This hotel is made for families and business traveler alike. It is elegant, modern, and great for entertaining. There are 1,254 rooms and 80 suites in this hotel, and it is located in downtown Orlando on International Drive. This hotel is where all the action is! Every room here includes WiFi, flat-screen televisions, interactive television, mini fridge, coffee maker, iron, in-room safe, pet-friendly rooms, and smoke-free rooms. There is also a spa on-site that offers many treatments to guests of the hotel. Guests can receive massages, cellulite treatments, facials, peels, masques, scalp massages, and wrinkle treatments. To feel like royalty, guests can take a day to enjoy the spa’s many services. This is the place to be pampered! After all of the pampering is done, guests will want to enjoy a delicious meal or cocktail. The Rosen Centre Hotel offers quite a few choices for guests here. They can dine at the Everglades Restaurant, Harry’s Poolside Bar, Café Gauguin, Smoothie Java, Red’s Deli, Banshoo Sushi Bar, and 98Forty Tapas and Tequila. When guests choose the Rosen Centre Hotel, they are choosing quality and comfort. The staff here is incredibly friendly, and even though this is a very large hotel, every guest is treated as family here. The staff is always able to answer any questions about local attractions and things to do in Orlando.
Overall 8.8 Excellent
Based on 4,809 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Beds were comfortable, nice views, clean hotel.
Excellent
9.7
Excellent
10.0
Pros: Location, price, the dining options, pool, room.
Good
7.4
Pros: Comfort of bed,cleanliness of room, view of sea world
Excellent
10.0
Pros: Clean, comfortable, friendly staff and good prices
Excellent
10.0
Pros: everything
Excellent
10.0
Pros: Great
Excellent
10.0
Excellent
10.0
Pros: It was more than I could even ask for! I will definitely be coming back!
Excellent
10.0
Excellent
10.0
Pros: Clean, friendly service, quick check in & was not stingy with the towels
Excellent
8.0
Pros: Great hotel with a great pool and good options for eating/dining
Details
Reviews
Overall 8.8 Excellent
Based on 4,809 reviews
Cleanliness
9.3
Location
8.4
Room
8.4
Service
8.2
Comfort
6.6
Wellness
6.5
WiFi
6.2
Breakfast
5.8
Cleanliness
9.2
Room
8.1
Location
7.8
Food
7.1
Service
6.9
Comfort
6.2
Breakfast
5.1
Cleanliness
9.2
Location
8.0
Service
7.8
Room
7.7
Comfort
6.4
Value
5.5
Location
8.3
Service
7.4
Room
7.2
Food
6.9
Comfort
6.1
Cleanliness
9.2
Service
8.3
Location
8.1
Room
7.9
Comfort
7.1
Value
4.6
10.0 Excellent
Pros: Beds were comfortable, nice views, clean hotel.
Cons: We didn't have to park because we didn't have a car, but I saw that parking was like $25 for a day. Most hotels in the US are free at hotels since you're paying for the room.
9.7 Excellent
Pros:
Cons: Very clean room, pool area is well maintained , location is excellent . The outside of the building looks a bit dated but the inside is newer looking. The room was spotless and looked like it was brand new.
10.0 Excellent
Pros: Location, price, the dining options, pool, room.
Cons:
7.4 Good
Pros: Comfort of bed,cleanliness of room, view of sea world
Cons: The parking fee, how far you have to walk to the parking garage!!! They need golf carts to escort people to long of walk!!! Way to long!!!
10.0 Excellent
Pros: Clean, comfortable, friendly staff and good prices
Cons: Free parking
10.0 Excellent
Pros: everything
Cons: Breakfast.
10.0 Excellent
Pros: Great
Cons: Everything was great
10.0 Excellent
Pros:
Cons: Beds weren’t that comfortable. But that maybe a personal preference.
10.0 Excellent
Pros: It was more than I could even ask for! I will definitely be coming back!
Cons:
10.0 Excellent
Pros:
Cons: Water in the rooms.
10.0 Excellent
Pros: Clean, friendly service, quick check in & was not stingy with the towels
Cons: Remember you have to pay for parking
8.0 Excellent
Pros: Great hotel with a great pool and good options for eating/dining
Cons: The gym was terrible and small.
In Orlando, Florida, there are many choices for elegant hotels. One of the most popular hotels here is the Rosen Centre Hotel. This hotel is made for families and business traveler alike. It is elegant, modern, and great for entertaining. There are 1,254 rooms and 80 suites in this hotel, and it is located in downtown Orlando on International Drive. This hotel is where all the action is! Every room here includes WiFi, flat-screen televisions, interactive television, mini fridge, coffee maker, iron, in-room safe, pet-friendly rooms, and smoke-free rooms. There is also a spa on-site that offers many treatments to guests of the hotel. Guests can receive massages, cellulite treatments, facials, peels, masques, scalp massages, and wrinkle treatments. To feel like royalty, guests can take a day to enjoy the spa’s many services. This is the place to be pampered! After all of the pampering is done, guests will want to enjoy a delicious meal or cocktail. The Rosen Centre Hotel offers quite a few choices for guests here. They can dine at the Everglades Restaurant, Harry’s Poolside Bar, Café Gauguin, Smoothie Java, Red’s Deli, Banshoo Sushi Bar, and 98Forty Tapas and Tequila. When guests choose the Rosen Centre Hotel, they are choosing quality and comfort. The staff here is incredibly friendly, and even though this is a very large hotel, every guest is treated as family here. The staff is always able to answer any questions about local attractions and things to do in Orlando.
The Hilton Orlando is a 4 star resort located close to the Orange County Convention Center, SeaWorld®Orlando, and Universal™ Orlando. For a family vacation or couples getaway to the world-famous Orlando attractions, the Hilton Orlando is a great choice. Vacation packages to the theme parks can be booked through the hotel, giving guests early park admissions, Uber credits, and, for the SeaWorld package, one free child's admission with each adult. When guests are done with their daily activities, they come home to a comfortable and spacious guest room or suite, enjoying residential-style bathrooms, HD TV, Wi-Fi, and Crabtree and Evelyn toiletries. The hotel's 17th Floor is designated as a hypo-allergenic area, with individual room air purifiers and bedding specially treated to resist mold, spores, dust mites, and other allergens. Children and adults will enjoy the zero-entry, temperature-controlled pool, waterslide and lazy river. Pool options also include an adults-only pool and a "splash pad" for young children. The Tropics Pool Bar and Grill serves food and beverages all day and into the night. Guests will find plenty of dining options, from the casual Tropics Pool Bar and Grill, Spencer's Steak and Chops, and the 24-hour Scratch Marketplace, serving up gourmet coffee, espresso, and snacks. Guests who desire additional pampering can treat themselves to a visit to the Eforea Spa and get their hair done at the resort's fully equipped salon, or go for a workout at the state-of-the art fitness center.
Overall 8.8 Excellent
Based on 4,677 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Okay
4.5
Pros: Location
Excellent
10.0
Pros: The staff was very courteous ! Amenities were nice, pool area was very fun for the kids. Poolside food was great !!! We came into Orlando very late on our way to Disney. After trying over 10 budget hotels in the area that were all fully booked we found the Hilton had a room for us. Saved our tired traveling family. Thank you Hilton Orlando.
Excellent
9.0
Pros: The hospitality suite was nicely accommodating.
Excellent
9.4
Pros: Close to convention center. Great pool for kids.
Excellent
8.5
Pros: Tv in bedroom did not work well, and room was tough to keep cool.
Excellent
9.7
Pros: Beautiful, clean, large facility. The lazy river is incredible. Multiple pools and areas assure that there is something for everyone. Javier, a server in the Bistro made the entire trip. He was so sweet and happy. He made everyone in the group feel so special and cared about. Javier was the brightest part of the whole trip!
Excellent
9.4
Pros: Everything was great price a little expensive also checked in at 2 AM so didn't have enough time to enjoy the whole hotel was a last-minute trip to go see my daughter and I brought my seven-year-old daughter with me my 23-year-old daughter goes to you UCF so we couldn't stay with her hilton is great again a little pricey
Excellent
9.3
Pros: The room, pool and staff.
Excellent
8.0
Pros: Loved the lazy river! Great recreation options onsite (lazy river, pool, fire pits, tennis court, putt-putt, pool bar/restaurant). Good location and public transportation options.
Excellent
10.0
Pros: The entire experience was positive.
Very kind and dedicated staff.
The Pool is great.
Valet parking was fast and convinient.
Okay
4.0
Good
6.2
Pros: The amenities were nice and the hotel clean. The few interactions we had with hotel staff was pleasant.
Details
Reviews
Overall 8.8 Excellent
Based on 4,677 reviews
Pool
9.5
Wellness
9.0
Vibe
8.8
Amenities
8.6
Cleanliness
8.4
Room
8.4
Service
8.4
Location
8.1
Bar
6.9
Food
6.8
Breakfast
5.9
WiFi
5.0
Value
3.5
Pool
9.3
Wellness
8.8
Cleanliness
8.5
Room
8.3
Service
8.3
Location
8.2
Food
6.4
Breakfast
6.2
Value
3.9
Pool
9.4
Cleanliness
8.7
Service
8.5
Room
8.0
Location
7.6
Food
6.6
Value
3.8
Pool
9.3
Service
8.2
Location
8.0
Room
7.7
Breakfast
5.7
Value
3.5
4.5 Okay
Pros: Location
Cons: Staff
10.0 Excellent
Pros: The staff was very courteous ! Amenities were nice, pool area was very fun for the kids. Poolside food was great !!! We came into Orlando very late on our way to Disney. After trying over 10 budget hotels in the area that were all fully booked we found the Hilton had a room for us. Saved our tired traveling family. Thank you Hilton Orlando.
Cons:
9.0 Excellent
Pros: The hospitality suite was nicely accommodating.
Cons: Evidently, I had to forfeit the kingsize suite for a set of double beds to be adjacent to the hospitality suite. However. In the hotel's defense the upgrade was not made until arrival, and it was a Sat.
9.4 Excellent
Pros: Close to convention center. Great pool for kids.
Cons: In room bottled water $5.00! Stop at the 7-11 down the street and stock up.
8.5 Excellent
Pros: Tv in bedroom did not work well, and room was tough to keep cool.
Cons:
9.7 Excellent
Pros: Beautiful, clean, large facility. The lazy river is incredible. Multiple pools and areas assure that there is something for everyone. Javier, a server in the Bistro made the entire trip. He was so sweet and happy. He made everyone in the group feel so special and cared about. Javier was the brightest part of the whole trip!
Cons: Love bugs were a huge nuisance and a bummer. I recognize that there isn’t anything you can do about them, but they definitely disrupted all calm moments! The prices in the Market were quite steep.
9.4 Excellent
Pros: Everything was great price a little expensive also checked in at 2 AM so didn't have enough time to enjoy the whole hotel was a last-minute trip to go see my daughter and I brought my seven-year-old daughter with me my 23-year-old daughter goes to you UCF so we couldn't stay with her hilton is great again a little pricey
Cons: Hilton is great again a little pricey
9.3 Excellent
Pros: The room, pool and staff.
Cons: The food was good however it was priced way too high. $60.00 plus for two hamburgers and fries is out of line.
8.0 Excellent
Pros: Loved the lazy river! Great recreation options onsite (lazy river, pool, fire pits, tennis court, putt-putt, pool bar/restaurant). Good location and public transportation options.
Cons: Room was right across from fire station with sirens at all hours. Low water and toilet pressure. No balcony, kitchenette, or table and chairs. Food and room a bit pricey. Mini fridge difficult to find-hidden in dresser set.
10.0 Excellent
Pros: The entire experience was positive.
Very kind and dedicated staff.
The Pool is great.
Valet parking was fast and convinient.
Cons: Queues for breakfast were too long.
the price of in-room food and food in the market place was way too high
4.0 Okay
Pros:
Cons: Do not buy Disney ticket from hotel!
6.2 Good
Pros: The amenities were nice and the hotel clean. The few interactions we had with hotel staff was pleasant.
Cons: The beds were very hard. The walls thin. The $20 parking per day for a guest staying in the hotel is insane. The fast check out tells you to leave your keys in the room. However, you need these to get out of the deck, we had to check out a 4 am to make out flight so fast check out was needed. Well it was totally pointless when I had to go by the front desk anyway when I couldn't get out of the lot. I would expect much more plush beds in a hotel at this price. Then there were the walls, the rooms have a pass through door. I see the point in it. However, you can make out the conversations going on in the next room. Not to mention any noises in the hallway.
The Hilton Orlando is a 4 star resort located close to the Orange County Convention Center, SeaWorld®Orlando, and Universal™ Orlando. For a family vacation or couples getaway to the world-famous Orlando attractions, the Hilton Orlando is a great choice. Vacation packages to the theme parks can be booked through the hotel, giving guests early park admissions, Uber credits, and, for the SeaWorld package, one free child's admission with each adult. When guests are done with their daily activities, they come home to a comfortable and spacious guest room or suite, enjoying residential-style bathrooms, HD TV, Wi-Fi, and Crabtree and Evelyn toiletries. The hotel's 17th Floor is designated as a hypo-allergenic area, with individual room air purifiers and bedding specially treated to resist mold, spores, dust mites, and other allergens. Children and adults will enjoy the zero-entry, temperature-controlled pool, waterslide and lazy river. Pool options also include an adults-only pool and a "splash pad" for young children. The Tropics Pool Bar and Grill serves food and beverages all day and into the night. Guests will find plenty of dining options, from the casual Tropics Pool Bar and Grill, Spencer's Steak and Chops, and the 24-hour Scratch Marketplace, serving up gourmet coffee, espresso, and snacks. Guests who desire additional pampering can treat themselves to a visit to the Eforea Spa and get their hair done at the resort's fully equipped salon, or go for a workout at the state-of-the art fitness center.
In the heart of Orlando, Florida, guests will find a beautiful and spacious hotel for families and business travelers alike. The Caribe Royale will feel like their home away from home. There are many rooms to choose from. The king suites come with a private bedroom and living room. There are two flat screen televisions in these rooms. All of the rooms in the hotel will come with coffee makers, a mini fridge, and a microwave. Guests will also find a hair dryer and an iron for their convenience. Wi-Fi is added to each guest room as well. The amenities on the property include tennis and basketball courts, yoga in the fitness studio, catch and release fishing, bicycle rentals, pools, a coffee café, a running trail, and a UPS Store business center. There are many dining options to choose from in the Caribe Royale too. The coffee café, Java’s, is the perfect place to get your cup of joe! They also have grab and go food if guests need a quick bite to eat on the way out the door. There is an Italian eatery, a 24-hour café, a poolside bar and grill, and two full service restaurants inside of the Caribe Royale. Guests will enjoy being close to downtown Orlando and the nearby entertainment and theme parks. The customer service here is like no other and guests will truly feel that they never have to leave the hotel for anything!
Overall 8.5 Excellent
Based on 9,694 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Good
7.4
Pros: The pool was great. Rooms were clean and spacious. There were many options for food within the resort. The location was convenient to Disney,
Okay
4.8
Pros: The checkin line was too long and only 3 people behind the counter to check in guests. Tried to get some food at one of the restaurant and there was no one to seat you. We were at a lost as to whether we had to just take a seat or wait to be seated. As it turns out after 1/2 hr, we were told, we had to be seated but by then the restaurant was closed. As for the parking, unless you choose valet parking, felt like we were on our own. No one to give you instructions as to where to go. For the price of this hotel, they can be more professional.. also, the room smell horrible. Definitely need to do better.
Excellent
8.2
Pros: The lobby was beautiful. Staff very courteous. Was upgraded to a villa which was spacious and comfortable.
Excellent
9.4
Pros: Great pool and area for little kids. Close to a number of activities.
Excellent
9.1
Pros: We had a great stay! The staff was very friendly, and my kids had a blast at the pool!!
Mediocre
2.5
Pros: The landscaping is beautiful.
Excellent
8.8
Excellent
9.7
Pros: The Pool looks Amazing! Big entrance lobby was cute. Rooms was good 2 tvs, separate family room was awesome. Just a little more space in the besroom area would’ve perfect! ♥️ Overall very good
Excellent
8.2
Pros: Location and comfort of the room.
Okay
4.0
Pros: There were a lot of shops and an awesome pool
Excellent
9.4
Pros: I love that there was something to keep all ages entertained.
Okay
4.5
Pros: The price was a good deal. The pool is pretty.
Details
Reviews
Overall 8.5 Excellent
Based on 9,694 reviews
Pool
9.1
Location
8.3
Wellness
8.2
Service
7.7
Room
7.0
Comfort
6.4
Beach
6.4
Vibe
6.3
Breakfast
6.2
Value
4.9
WiFi
4.7
Pool
9.2
Location
8.5
Service
7.9
Wellness
7.6
Cleanliness
7.3
Room
6.8
Comfort
6.1
Vibe
6.0
Breakfast
5.8
Value
4.4
WiFi
2.7
Wellness
8.4
Location
8.1
Service
7.3
Room
7.0
Breakfast
6.5
Comfort
6.1
Vibe
5.8
Value
4.9
Location
8.0
Service
7.5
Food
6.8
Room
6.4
Value
5.1
7.4 Good
Pros: The pool was great. Rooms were clean and spacious. There were many options for food within the resort. The location was convenient to Disney,
Cons: The parking was horrendous. People were parked on the grass, in the middle of the road. When we complained about parking at Tower I when we were staying in Tower III, the front desk said that’s too bad.
4.8 Okay
Pros: The checkin line was too long and only 3 people behind the counter to check in guests. Tried to get some food at one of the restaurant and there was no one to seat you. We were at a lost as to whether we had to just take a seat or wait to be seated. As it turns out after 1/2 hr, we were told, we had to be seated but by then the restaurant was closed. As for the parking, unless you choose valet parking, felt like we were on our own. No one to give you instructions as to where to go. For the price of this hotel, they can be more professional.. also, the room smell horrible. Definitely need to do better.
Cons: At the restaurant, felt they were at bit prejudice as we waited for 1/2 hr to be seated only to be told that the sushi bar was closed
8.2 Excellent
Pros: The lobby was beautiful. Staff very courteous. Was upgraded to a villa which was spacious and comfortable.
Cons: The building we were placed it was nothing like the lobby area. Hallways were a bit dirty and villa was a bit dated.
9.4 Excellent
Pros: Great pool and area for little kids. Close to a number of activities.
Cons: The 25 extra resort fee
9.1 Excellent
Pros: We had a great stay! The staff was very friendly, and my kids had a blast at the pool!!
Cons:
2.5 Mediocre
Pros: The landscaping is beautiful.
Cons: There are a ridiculous amount of hidden fees. No matter what price you book at, there are added fees for the use of amenities. And then TAX on top of that. Bringing amenities fees to almost 30$!
We only stayed one night, so the added cost was significant to a nightly rate. Unsure if this cost is nightly or per stay.
Also REFUSED to refund my money and cancel reservation even after I explained I was misinformed after booking. They do not provide airport shuttle, which was my misunderstanding- however, it was poor business practice since I had booked and asked for refund within an hour of the booking. Will not go back and will not recommend solely based on poor business practice/customer service and hidden fees.
8.8 Excellent
Pros:
Cons: They charged for everything. I don’t like getting a quote for a stay then have hundreds added in fees and taxes ! Not to mention the bartenders conveniently forgot to tell us that there’s an automatic gratuity added to all checks - so we double tipped for three days!! That’s criminal and shady if nothing else. And that’s on top of haveing some of the most expensive drinks in town 9.80 for a draft beer with their auto tip added !! Wow I was at Disney celebration and it was only 5.75 for two beers at happy hour and I could tip
What I felt they deserved !!
9.7 Excellent
Pros: The Pool looks Amazing! Big entrance lobby was cute. Rooms was good 2 tvs, separate family room was awesome. Just a little more space in the besroom area would’ve perfect! ♥️ Overall very good
Cons: Pool needs to be heated for winter season. Bedroom shoul have a little more space.
8.2 Excellent
Pros: Location and comfort of the room.
Cons: Cleanliness
4.0 Okay
Pros: There were a lot of shops and an awesome pool
Cons: They overcharged me for a room then I had to buy another room and when it came time to get my money back for the extra rooms it took forever then they didn’t want to issue me my money back after speaking to several different ppl and providing my bank statement. Yet they get their money right away. Horrible service the ppl there don’t know what they’re doing business wise. Never spending a coin there again.
9.4 Excellent
Pros: I love that there was something to keep all ages entertained.
Cons: This may sound petty but finding outlets in the room was a task
4.5 Okay
Pros: The price was a good deal. The pool is pretty.
Cons: I wish I would have stayed somewhere else. I got a good deal, $100/nt, but it wasn’t worth it for what I wanted. The cover picture looks really nice, but the rooms are actually very dark and cramped. I know it was a good deal for the area, it just wasn’t the bright and open suite I wanted for a nice getaway.
In the heart of Orlando, Florida, guests will find a beautiful and spacious hotel for families and business travelers alike. The Caribe Royale will feel like their home away from home. There are many rooms to choose from. The king suites come with a private bedroom and living room. There are two flat screen televisions in these rooms. All of the rooms in the hotel will come with coffee makers, a mini fridge, and a microwave. Guests will also find a hair dryer and an iron for their convenience. Wi-Fi is added to each guest room as well. The amenities on the property include tennis and basketball courts, yoga in the fitness studio, catch and release fishing, bicycle rentals, pools, a coffee café, a running trail, and a UPS Store business center. There are many dining options to choose from in the Caribe Royale too. The coffee café, Java’s, is the perfect place to get your cup of joe! They also have grab and go food if guests need a quick bite to eat on the way out the door. There is an Italian eatery, a 24-hour café, a poolside bar and grill, and two full service restaurants inside of the Caribe Royale. Guests will enjoy being close to downtown Orlando and the nearby entertainment and theme parks. The customer service here is like no other and guests will truly feel that they never have to leave the hotel for anything!
Ideally located across from the Orange County Convention Center and popular International Drive, Las Palmeras by Hilton Grand Vacations is excellent for families and business travelers alike. Minutes from SeaWorld Orlando, Aquatica by SeaWorld and Universal Orlando and a short drive to Walt Disney World, all the theme parks are within reach. For shopping and a variety of restaurants, the hotel is near Pointe Orlando and the all new I-Drive 360 entertainment complex with the Orlando Eye's iconic observation wheel. Business travelers will appreciate the convenience of the Orange County Convention center across the street. Orlando International Airport is a short 20 minute drive. After a day of excitement in Orlando, guests will enjoy coming home to a studio with balcony. Or upgrade to a one- or two-bedroom suite, for more space, with two-bedroom suites having a full kitchen. Each room offers wonderful views from the private balconies. Catch some rays, swim in our heated pool, or relax poolside with a drink from the poolside bar, Acqua. Stay in shape during your stay in our fitness center. For a complete dining experience, visit Fiorella's Cucina Toscana for an authentic Italian meal any time of day. Unwind after a long day of meetings or theme parks at the Lobby Bar. Daily Resort Charge will be added to the room rate and includes: Guest internet access; domestic long distance calls (30 min max per day); DVD NOW with unlimited movies; 2 cups of Starbucks Coffee OR 2 16 oz. bottles of water per day; 1-800/local calls
Overall 8.5 Excellent
Based on 354 reviews
All Reviews
- All Reviews
- Business
- Families
Excellent
10.0
Pros: Comfort of room.
Excellent
9.4
Pros: Friendly staff. Everything was clean, fresh, and looked new. Very convenient across the street from the convention center.
Excellent
10.0
Pros: Well worth the money spent.
Good
7.7
Pros: Food and drink and parking are way to expensive for what is charged
Excellent
8.0
Pros: Cleanliness
Friendly staff
Nice size rooms
Excellent
10.0
Pros: The rooms are nice, clean and modem
Excellent
8.3
Details
Reviews
Overall 8.5 Excellent
Based on 354 reviews
Wellness
9.2
Cleanliness
8.6
Location
8.5
Service
8.4
Room
8.0
Pool
7.9
Comfort
7.0
Food
6.8
Vibe
6.4
Breakfast
4.6
Value
4.5
Bar
4.3
Location
8.5
Service
8.3
Room
7.6
Comfort
7.2
Service
8.5
Room
7.5
Value
4.6
10.0 Excellent
Pros: Comfort of room.
Cons:
9.4 Excellent
Pros: Friendly staff. Everything was clean, fresh, and looked new. Very convenient across the street from the convention center.
Cons: A little isolated from all the activities in the area. You will need transportation to get to the Universal Studios activities up the road as well as the Disney properties in the area.
10.0 Excellent
Pros: Well worth the money spent.
Cons: Was not aware of resort fees.
7.7 Good
Pros: Food and drink and parking are way to expensive for what is charged
Cons:
8.0 Excellent
Pros: Cleanliness
Friendly staff
Nice size rooms
Cons: Charged for Wifi
Charged for parking
I will no longer stay at Westin for these two reasons. I wish I would have known before I reserved.
10.0 Excellent
Pros: The rooms are nice, clean and modem
Cons: The entire experience of staying at the Westin is great
8.3 Excellent
Pros:
Cons: I already paid for the room, and then I had to pay extra just to use their parking lot. I felt like their were a lot of unnecessary expenses there
Ideally located across from the Orange County Convention Center and popular International Drive, Las Palmeras by Hilton Grand Vacations is excellent for families and business travelers alike. Minutes from SeaWorld Orlando, Aquatica by SeaWorld and Universal Orlando and a short drive to Walt Disney World, all the theme parks are within reach. For shopping and a variety of restaurants, the hotel is near Pointe Orlando and the all new I-Drive 360 entertainment complex with the Orlando Eye's iconic observation wheel. Business travelers will appreciate the convenience of the Orange County Convention center across the street. Orlando International Airport is a short 20 minute drive. After a day of excitement in Orlando, guests will enjoy coming home to a studio with balcony. Or upgrade to a one- or two-bedroom suite, for more space, with two-bedroom suites having a full kitchen. Each room offers wonderful views from the private balconies. Catch some rays, swim in our heated pool, or relax poolside with a drink from the poolside bar, Acqua. Stay in shape during your stay in our fitness center. For a complete dining experience, visit Fiorella's Cucina Toscana for an authentic Italian meal any time of day. Unwind after a long day of meetings or theme parks at the Lobby Bar. Daily Resort Charge will be added to the room rate and includes: Guest internet access; domestic long distance calls (30 min max per day); DVD NOW with unlimited movies; 2 cups of Starbucks Coffee OR 2 16 oz. bottles of water per day; 1-800/local calls
Westgate Lakes Resort and Spa is located in Orlando, close to the city's world-famous theme parks. Guests are provided with all the comforts of a fully-furnished vacation home with the added luxuries of a full spa. All living quarters, from the one bedroom studios to the large and spacious four bedroom villas, are non-smoking and air conditioned. The resort allows pets on request and free WiFi is available throughout the resort. Westgate Lakes Resort and Spa is a world-class facility and premium day spa. An array of services, such as massages, steam rooms, body wraps or scrubs, hair treatments and facial treatments, are all part of the wide range of spa services and products that can be found in the over 10,000 square feet of lavish treatment rooms. Westgate Lakes Resort and Spa offers many amenities for guests, including a full state-of-the-art fitness center that includes personal trainers and a wide selection of fitness apparel. Basketball and tennis courts, a horseshoe pit, mini golf course, a playground, sand volleyball courts and a full-sized shuffleboard court are all located on-site. Boat rentals, fishing on the lake behind the resort, and bike rentals are additional options for guests. Parking is free of charge in a secure parking garage, which features spaces to charge electric cars. Westgate is very close to the Orlando convention center, Universal Studios Orlando, SeaWorld Orlando, Epcot, Walt Disney World, and Disney’s Animal Kingdom. The resort offers several dining options on-site, including Drafts Sports Bar and Grill, which offers a large menu selection, Sid’s Bistro, which offers Starbucks Coffee and Jamba Juice, Cordovano Joe’s Authentic New York-Style Pizza, and the Marketplace and Deli, which stocks a variety of groceries as well as made-to-order deli sandwiches and wraps. There are also three poolside bars located throughout the resort.
Overall 8.0 Excellent
Based on 14,413 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Pros: A nice room that was clean and comfortable
Excellent
9.1
Pros: It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.
Excellent
8.2
Pros: the amenities were old, but high quality. Well worth the price
Excellent
9.4
Pros: The resort always has a nice and clean enviroment. The location is very convenient for visit the Theme Parks
Okay
4.2
Okay
5.7
Pros: Location
Good
7.4
Pros: Facility was nice, and clean but they had many issues going on. The first night we arrived the room and the whole Building had no hot water. After waiting all night issue was not resolved and there was no hot water in the morning. We requested to be moved to another Bldg which they did.
Okay
5.1
Pros: Pool areas were nice, rides throughout the resort very helpful.
Okay
4.8
Pros: Comfy bed. Nice Lakeview. Good WiFi
Excellent
8.0
Pros: Good proce
Excellent
10.0
Pros: I am not sure why I have read any negative reviews regarding this place. Our experience was great and you simply can’t beat the excellent accommodations with spacious rooms for this price. While this resort offers timeshares, we were NEVER harassed or annoyed by any staff regarding this at any point. We were treated excellent for our entire stay and all staff did an extraordinary job making our stay awesome. Yes, the property is large but you can contact or wave down a complimentary resort shuttle any time you want. Our room was HUGE, and I was completely satisfied our entire trip. The place is very well cleaned and maintained. Staff is highly responsive to any request. Will definitely be staying again when traveling to Orlando. Highly recommended!
Good
6.8
Pros: Jet tub.
Details
Reviews
Overall 8.0 Excellent
Based on 14,413 reviews
Wellness
7.7
Pool
7.3
Location
7.3
Room
7.0
Amenities
6.7
Service
6.7
Bar
6.5
Comfort
6.4
Food
6.4
Vibe
6.0
Beach
5.5
Breakfast
5.1
Cleanliness
4.9
WiFi
3.5
Wellness
7.3
Pool
7.0
Location
7.0
Amenities
6.6
Service
6.0
Food
5.9
Room
5.8
Breakfast
5.7
Comfort
5.1
Vibe
5.1
Cleanliness
4.5
Wellness
7.9
Pool
7.4
Location
7.4
Comfort
6.9
Food
6.5
Service
6.5
Amenities
6.4
Room
6.3
Cleanliness
5.0
Vibe
4.3
Location
7.4
Comfort
6.1
Amenities
5.7
Service
5.7
Room
5.3
Vibe
4.6
Cleanliness
4.0
Room
5.9
6.0 Good
Pros: A nice room that was clean and comfortable
Cons: Parking at this location is severely lacking. Prepare to hike this your car. Front desk was not accommodating nor friendly even though I called ahead. On check out day housekeeping is ringing the doorbell even with the DND sign deployed over an hour before checkout time
9.1 Excellent
Pros: It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.
Cons: As soon as we arrive to the resort my wife and I were hounded to come to a seminar to talk about joining the resorts special club and joining a travelers club. We only went for the prizes but they ended up using two of my vacation days for information we told them we didn’t want. So if you decide to go. Just tell them NO to the “tour around the property” and enjoy your vacation.
8.2 Excellent
Pros: the amenities were old, but high quality. Well worth the price
Cons: A bit dirty and rundown
9.4 Excellent
Pros: The resort always has a nice and clean enviroment. The location is very convenient for visit the Theme Parks
Cons: I would prefer in the moment to arrive, go to my apartment and rest. It is very annoying the insistence of the sales personal to get a breakfast meeting the following days. I am a Resort Owner and never have understood all the years is the same.
4.2 Okay
Pros:
Cons: Cleanliness
5.7 Okay
Pros: Location
Cons: The air conditioner unit is very noisy and the toilet have water problems.
7.4 Good
Pros: Facility was nice, and clean but they had many issues going on. The first night we arrived the room and the whole Building had no hot water. After waiting all night issue was not resolved and there was no hot water in the morning. We requested to be moved to another Bldg which they did.
Cons: Agent in the morning informed us management had no knowledge of any issues. Including another Building with no electricity. Management and front desk should know and be informed of all issues so they don’t book rooms which have problems.
5.1 Okay
Pros: Pool areas were nice, rides throughout the resort very helpful.
Cons: Waited in line to check in for over 3 hours. They overbooked the rooms and were trying to shuttle families to nearby resorts. We finally got a room at 3 a.m. watched another family with 5 small children get turned away, I believe they went to sleep in their car. If I would have known it was a large time share resort would have never chosen this option. Need a golf cart to get around, very large place.
4.8 Okay
Pros: Comfy bed. Nice Lakeview. Good WiFi
Cons: High pressure sales the minute we walked in. Insufficient parking. Broken down old TV. Impossible to order room service. Bathroom vents were old and sounded like a dying walrus. Repeated sales calls & texts. Apathetic/scripted response via text based concierge (i.e: "Please let us know if we can do anything to improve your stay!" [I bring an issue to them] "I'm sorry but we can't help!" [Repeat with the next issue].)
8.0 Excellent
Pros: Good proce
Cons: layout of room was weird. Spa tub next to bed.
It is a villa...shared the front door and foyer with strangers.
Elevators in a hidden area, scary at night.
10.0 Excellent
Pros: I am not sure why I have read any negative reviews regarding this place. Our experience was great and you simply can’t beat the excellent accommodations with spacious rooms for this price. While this resort offers timeshares, we were NEVER harassed or annoyed by any staff regarding this at any point. We were treated excellent for our entire stay and all staff did an extraordinary job making our stay awesome. Yes, the property is large but you can contact or wave down a complimentary resort shuttle any time you want. Our room was HUGE, and I was completely satisfied our entire trip. The place is very well cleaned and maintained. Staff is highly responsive to any request. Will definitely be staying again when traveling to Orlando. Highly recommended!
Cons:
6.8 Good
Pros: Jet tub.
Cons: The room is very noisy.
Westgate Lakes Resort and Spa is located in Orlando, close to the city's world-famous theme parks. Guests are provided with all the comforts of a fully-furnished vacation home with the added luxuries of a full spa. All living quarters, from the one bedroom studios to the large and spacious four bedroom villas, are non-smoking and air conditioned. The resort allows pets on request and free WiFi is available throughout the resort. Westgate Lakes Resort and Spa is a world-class facility and premium day spa. An array of services, such as massages, steam rooms, body wraps or scrubs, hair treatments and facial treatments, are all part of the wide range of spa services and products that can be found in the over 10,000 square feet of lavish treatment rooms. Westgate Lakes Resort and Spa offers many amenities for guests, including a full state-of-the-art fitness center that includes personal trainers and a wide selection of fitness apparel. Basketball and tennis courts, a horseshoe pit, mini golf course, a playground, sand volleyball courts and a full-sized shuffleboard court are all located on-site. Boat rentals, fishing on the lake behind the resort, and bike rentals are additional options for guests. Parking is free of charge in a secure parking garage, which features spaces to charge electric cars. Westgate is very close to the Orlando convention center, Universal Studios Orlando, SeaWorld Orlando, Epcot, Walt Disney World, and Disney’s Animal Kingdom. The resort offers several dining options on-site, including Drafts Sports Bar and Grill, which offers a large menu selection, Sid’s Bistro, which offers Starbucks Coffee and Jamba Juice, Cordovano Joe’s Authentic New York-Style Pizza, and the Marketplace and Deli, which stocks a variety of groceries as well as made-to-order deli sandwiches and wraps. There are also three poolside bars located throughout the resort.
Holiday Inn Resort Orlando Suites – Waterpark offers non-stop action and relaxing accommodations with a seemingly-endless array of activities. It's located within close proximity to many of the city's major attractions. It's an ideal getaway destination for singles, couples, groups, and families. Located in the heart of Orlando, Holiday Inn Resort Orlando Suites – Waterpark is just miles away from Epcot, Universal Studios Florida, Magic Kingdom Park, and ESPN Wide World of Sports Complex, as well as several conference centers. Guests can also enjoy free shuttle rides to all the major area theme parks. Accommodations at Holiday Inn Resort Orlando Suites – Waterpark are designed to help guests unwind. All rooms are spacious suites with modern furnishings. Guests can choose from 1 Bedroom Suites, 1 Bedroom with Bunks, and 2 Bedrooms with Bunks, all with kitchenettes, living areas, and the latest in high-tech entertainment options. There are plenty of activities to enjoy on-site at Holiday Inn Resort Orlando Suites – Waterpark. Its vast and colorful waterpark is complete with slides, waterfalls, and pools. Kids and kids-at-heart can have fun at the arcade, Batman Laser Challenge, and 4-D Theater Experience, while adults can unwind at the cocktail lounge and fitness center. The dining options at Holiday Inn Resort Orlando Suites – Waterpark are as thoughtful as the rest of its amenities. Enjoy a lavish buffet or a la carte meals for breakfast and dinner at the scenic Lakeside Café. Antonio’s Pizzeria crafts some of the area’s most popular pies and other casual eats. Hideaway Lounge is an ideal spot to relax with a beer and a bite while watching sports. For a treat after or in-between meals, Cravings offers gourmet pastries and ice cream that can satisfy a sweet tooth.
Overall 8.0 Excellent
Based on 10,573 reviews
All Reviews
- All Reviews
- Families
- Business
Okay
5.7
Pros: Loved all the beds for each kid. Staff, Janelle, was lovely and helpful.
Excellent
8.8
Pros: I loved that my children were entertained at the hotel and we did not have to leave to go to another park.
Excellent
10.0
Good
6.5
Pros: I like the fact that it was convenient to Disney and shopping.
Mediocre
3.0
Pros: The swimming pool
Mediocre
2.0
Pros: Nothing
Good
6.2
Pros: It was close to disney. Easy to get in and out of the hotel. Service was not close to disney standards
Good
7.1
Pros: i love the spacious of the room. a room with a king, the other room with two twins and a sofa bed in the living room. Also three tvs so nobody fight for what to watch.
Excellent
10.0
Pros: I enjoyed this hotel very much. I appreciated the fact that there was another room for my kids with a bunk bed. Most places has just one large room with two Queen/King size beds.
The room was clean, the art was simple but enjoyable, especially the kids. Their was a TV in each room. The staff was friendly.
Lastly the pool, 4D movies, and Laser challenge made my kids stay there an awesome experience.
Okay
4.0
Pros: My children liked the water park.
Excellent
8.8
Pros: The hotel rooms were large.
It was very close to the Disney parks.
I liked the market place. They were very sensitive to my gluten food allergy and went above and beyond for my safety.
Mediocre
2.0
Pros: Idea of the resort
Details
Reviews
Overall 8.0 Excellent
Based on 10,573 reviews
Location
7.9
Breakfast
6.9
Service
6.9
Room
6.4
Amenities
5.7
Food
5.7
Value
5.3
Cleanliness
4.5
WiFi
4.0
Location
8.5
Breakfast
7.5
Service
7.1
Amenities
6.4
Room
6.4
Bar
5.2
Value
4.7
Cleanliness
4.3
WiFi
2.3
Service
6.3
Room
5.8
5.7 Okay
Pros: Loved all the beds for each kid. Staff, Janelle, was lovely and helpful.
Cons: Assistance with getting around. Shuttle returned at 7 from parks that stay open till 11. No airport shuttle. No help with any of this.
8.8 Excellent
Pros: I loved that my children were entertained at the hotel and we did not have to leave to go to another park.
Cons: I did not like the smell of my room. It smelled like it needed to be aired out and that it was wet inside. It needed air freshener. The beds smelled stale and not clean. The chairs and couch felt dirty.
10.0 Excellent
Pros:
Cons: The only thing that was not completely amazing was the pizza from the pizza place in the hotel. It was the worst pizza ever! Other than that this hotel is incredible! So much to do with the kiddos!!
6.5 Good
Pros: I like the fact that it was convenient to Disney and shopping.
Cons: The room was musty and carpet was always damp. After showering, we were never able to turnoff the water. The only time it was off was after cleaning crew came in. We had to put a towel underneath the bathroom door to avoid hearing the dripping sound.
3.0 Mediocre
Pros: The swimming pool
Cons: The rooms are over used.
2.0 Mediocre
Pros: Nothing
Cons: I read some of the bad reviews online, but decided to give it a chance because you can't please everyone. That was where I made a mistake. When we arrived at our room we found it with the door propped open upon entering the room that was a musty odor the room was unclean and there was mold growing in the bathroom. . We called the front desk and ask for a change of room, and while we are waiting for the person who had just checked out of this room came back to look for something they had left behind. They had just checked him and asked to be moved because of the mold as well. They were just recycling rooms and giving that open room to the next person that walked in the door. About three doors down there was another family who I just checked him who is also leaving because of mold in their room. We promptly went through Travelocity and ask for our money back on the reservation, which we were granted even though it was supposedly nonrefundable, and book another room at another hotel. By this time it was 3 o'clock in the morning as we had landed in Orlando at midnight
6.2 Good
Pros: It was close to disney. Easy to get in and out of the hotel. Service was not close to disney standards
Cons: The bathroom needed to be remodeled. No ice machine. No signs to direct you to an ice machine. All the activities centered around small children. Nothing for older ones. Beyond the pool, everything cost more money.
7.1 Good
Pros: i love the spacious of the room. a room with a king, the other room with two twins and a sofa bed in the living room. Also three tvs so nobody fight for what to watch.
Cons: I didnt like the smell of the room and the carpet it was kind of dirty.
10.0 Excellent
Pros: I enjoyed this hotel very much. I appreciated the fact that there was another room for my kids with a bunk bed. Most places has just one large room with two Queen/King size beds.
The room was clean, the art was simple but enjoyable, especially the kids. Their was a TV in each room. The staff was friendly.
Lastly the pool, 4D movies, and Laser challenge made my kids stay there an awesome experience.
Cons:
4.0 Okay
Pros: My children liked the water park.
Cons: As soon as we checked in we started getting the strong arm to upgrade our room. We were lied to and told the rest of our party was staying in another side of the resort so we would pay for the upgrade. When the rest of our group checked in they were on the side of the resort we were originally on. Then we had a few run ins with staff. If you are going to be a family resort 2 miles from Disney property then I am going to compare you to Disney. No where close to Disney. The staff is rude. They are not focused on the customer. I had two employees yell at me and tell me I was wrong. They wanted to argue more than fix the problem. It does not matter if I am wrong (I was not) you should not argue with your customer. This is my first and only stay at the Nickelodeon resort. Orlando has a huge market for family resorts and this resort is not worth the (or any) money. Customer service is not a concern with this hotel so I am no longer concerned with staying there.
8.8 Excellent
Pros: The hotel rooms were large.
It was very close to the Disney parks.
I liked the market place. They were very sensitive to my gluten food allergy and went above and beyond for my safety.
Cons: Area was loud during the evening over the weekend due to a movie that was shown at the pool. I did not realize it was a family based hotel when I booked it. The sound decreased around 9:30-10 am.
2.0 Mediocre
Pros: Idea of the resort
Cons: Rooms are small and old
Holiday Inn Resort Orlando Suites – Waterpark offers non-stop action and relaxing accommodations with a seemingly-endless array of activities. It's located within close proximity to many of the city's major attractions. It's an ideal getaway destination for singles, couples, groups, and families. Located in the heart of Orlando, Holiday Inn Resort Orlando Suites – Waterpark is just miles away from Epcot, Universal Studios Florida, Magic Kingdom Park, and ESPN Wide World of Sports Complex, as well as several conference centers. Guests can also enjoy free shuttle rides to all the major area theme parks. Accommodations at Holiday Inn Resort Orlando Suites – Waterpark are designed to help guests unwind. All rooms are spacious suites with modern furnishings. Guests can choose from 1 Bedroom Suites, 1 Bedroom with Bunks, and 2 Bedrooms with Bunks, all with kitchenettes, living areas, and the latest in high-tech entertainment options. There are plenty of activities to enjoy on-site at Holiday Inn Resort Orlando Suites – Waterpark. Its vast and colorful waterpark is complete with slides, waterfalls, and pools. Kids and kids-at-heart can have fun at the arcade, Batman Laser Challenge, and 4-D Theater Experience, while adults can unwind at the cocktail lounge and fitness center. The dining options at Holiday Inn Resort Orlando Suites – Waterpark are as thoughtful as the rest of its amenities. Enjoy a lavish buffet or a la carte meals for breakfast and dinner at the scenic Lakeside Café. Antonio’s Pizzeria crafts some of the area’s most popular pies and other casual eats. Hideaway Lounge is an ideal spot to relax with a beer and a bite while watching sports. For a treat after or in-between meals, Cravings offers gourmet pastries and ice cream that can satisfy a sweet tooth.
Set on lush grounds next to SeaWorld Orlando, DoubleTree by Hilton is an upscale hotel that provides luxurious accommodation for guests. It houses over 1020 rooms and suites spread over 14 floors. Each room is fitted with air conditioning, flat-panel TVs with premium channels, refrigerators, coffeemakers, hairdryers, ironing facilities, and the chain's ultra-comfy trademarked Sweet Dreams® bed. Upgraded suites come with additional living space and extra features such as sofa beds, work desk, and walk-out patios. Guests get to enjoy a variety of dining options. The hotel's on-site Laguna restaurant serves an a la carte menu of American cuisine all day. Guests can also relax with frozen libations and cocktails by the poolside bar or indulge in small plate dishes at the California-inspired Sonoma Lobby Bar. In addition, the hotel is close to several appealing restaurants, including an Italian steakhouse that is less than 800 feet away. With over 12,000 square feet of event space, DoubleTree by Hilton Orlando at SeaWorld provides options for meetings, conferences, and other special events. Other features include a year-round outdoor pool, hot tub, a poolside bar, a fitness room where guests can work out, and accessibility features in public and private areas. Situated a convenient 10 minutes away from the Orlando International Airport, the lush hotel is a vacationer's delight. It's within an 8-minute walk from SeaWorld and a 12-minute walk from Discovery Cove. It's also located close to other tourist attractions, including Universal Studios and Walt Disney World, all of which are easily accessible using the hotel's area shuttle service.
Overall 7.8 Good
Based on 5,320 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Okay
5.1
Excellent
9.1
Pros: Staff was very nice. Lots of activities.
Okay
4.8
Pros: The location was the best part.
Excellent
9.4
Pros: I love the complimentary cookie when you check in.
Excellent
9.1
Pros: Staff
Mediocre
2.0
Pros: Nothing
Good
6.8
Pros: Location to the parks is great.
Good
6.0
Pros: The room was clean, bed comfortable. HBO channels free.
Excellent
10.0
Pros: Great customer service, clean and nice
Excellent
8.0
Pros: This location was beautiful and had so many things to do right in the hotel.
Very clean!
Green, they have a recycling program.
Services galore and some cool options in the hotel room.
Excellent
8.0
Pros: We liked the convenient location (20 minutes to Magic Kingdom, 15 minutes to airport). We liked the friendly front desk service and facilities employees as well. Spacious rooms and room service were very appreciative with 2 kids (2 yr old and 2 mo old).
Good
7.7
Details
Reviews
Overall 7.8 Good
Based on 5,320 reviews
Service
7.9
Location
7.4
Breakfast
7.0
Amenities
6.8
Value
6.0
Room
5.7
WiFi
5.4
Comfort
5.2
Food
8.2
Service
7.5
Breakfast
7.2
Location
6.5
Value
6.1
Amenities
6.1
Cleanliness
4.8
Room
4.6
Comfort
4.2
Service
7.8
Location
7.2
Breakfast
7.0
Value
6.2
Vibe
5.8
Comfort
5.5
Room
5.3
Cleanliness
5.1
Service
7.8
Location
7.4
Amenities
6.5
Value
6.0
Comfort
5.9
Room
5.6
Vibe
5.6
Cleanliness
5.2
Pool
8.7
Location
7.4
Amenities
7.1
Vibe
5.6
Room
4.8
5.1 Okay
Pros:
Cons: Did not have cold water on our floor. Others I was traveling with didn’t have hot water. There was mold in the shower. The walls are thin so you hear the TV of your neighbors at all hours.
9.1 Excellent
Pros: Staff was very nice. Lots of activities.
Cons: Bathroom needs update/cleaning
4.8 Okay
Pros: The location was the best part.
Cons: There was a lot of construction. I didn't think they should charge for parking. The phone in the room didn't work and they only gave us one towel for showers, they charged to use the pool towels if they aren't returned and the floors were filthy in the room. The rooms weren't anything like the pictures. It also looked like anyone with children stayed in the same buildings so the mornings were loud.
9.4 Excellent
Pros: I love the complimentary cookie when you check in.
Cons: I didn't like the construction going on outside my room, especially for the price. Also I hated to find out that there was no complimentary breakfast.
9.1 Excellent
Pros: Staff
Cons: Bathroom
2.0 Mediocre
Pros: Nothing
Cons: Pictures online show a nice hotel but when we arrived to check in we were given a room in the property next door that looks like a motel. Our "hotel" room door opened up to the parking lot. Also their is a $19 per day resort fee which I was not told about at check in.
6.8 Good
Pros: Location to the parks is great.
Cons: Toilet barely flushed. Had to flush multiple times. Shower was loose. Beds were uncomfortable.
6.0 Good
Pros: The room was clean, bed comfortable. HBO channels free.
Cons: Self-parking fee too high. No refrigerator in room. Exterior entrances to room makes it noisy. Should at leas give 1 bottle of water free. HBO signal kept going out.
10.0 Excellent
Pros: Great customer service, clean and nice
Cons:
8.0 Excellent
Pros: This location was beautiful and had so many things to do right in the hotel.
Very clean!
Green, they have a recycling program.
Services galore and some cool options in the hotel room.
Cons: I guess they are adding on or doing some type of construction so finding the entrance was a pain in the you know what. When I finally did get there it was so backed up with traffic and confusing.
When I finally found a place to park my car and went to check in the process was difficult because there was a mistake in the computer.
Every time I asked a question to make sure I understood the instructions I was given the check in girl answered with attitude and annoyance. The entire staff seemed miserable and was not pleasant to interact with. As someone who has been in customer service for 10 years this to me is a reflection on the hotel and how they treat the employees.
No free breakfast. The breakfast offered is expensive and not very descriptive on the menu. Because of the lack of description I ended up ordering something containing a food I'm allergic to.
8.0 Excellent
Pros: We liked the convenient location (20 minutes to Magic Kingdom, 15 minutes to airport). We liked the friendly front desk service and facilities employees as well. Spacious rooms and room service were very appreciative with 2 kids (2 yr old and 2 mo old).
Cons: Poor bathroom design (that can be fixed rather inexpensively): shower curtain not long enough combined with curved curtain rod above straight shower basin's threshold edge resulted in water all over the floor every time we showered and we couldn't do anything to control it. Extra towels were needed regularly to keep the floor dry. Wet floors in such tight space could have been catastrophic for anyone unaware of the issue. Large door and minimal toilet room space weren't ideal either. Initial body odor smell coming from the vents was a problem for me too. Eventually it went away.
Solutions: replace shorter curtains with longer curtains, replace curved curtain rod with straight curtain rod, have door swing out of bathroom instead of into the bathroom, air fresheners installed, extra towels for each room.
Other suggestions would be a mini fridge on all rooms. This is important for families with young children who need to keep milk cold instead of filling a tiny ice bucket. Also I think better screening needs to happen for language capabilities for the facilities employees. They were kind but hard to understand and they didn't understand basic English. Larger trash bins in the room instead of small bins split to 2 halves (strange design) for what we assumed to be trash/recycle, but bins were too small to fit 3 empty water bottles on 1 half. Actual cup trays for the Market would be convenient for those buying hot beverages.
Hotel was under construction at the time which wasn't ideal but we know the place will look beautiful when complete.
7.7 Good
Pros:
Cons: Someone was able to obtain my room # and last name. The invidual charged his/her meal to my card . When I confronted a staff about it , she hesitated and expected me to be ok with the charge since the room number and last name was on the receipt . But at the end of it all, doubletree remixed the charge .
Set on lush grounds next to SeaWorld Orlando, DoubleTree by Hilton is an upscale hotel that provides luxurious accommodation for guests. It houses over 1020 rooms and suites spread over 14 floors. Each room is fitted with air conditioning, flat-panel TVs with premium channels, refrigerators, coffeemakers, hairdryers, ironing facilities, and the chain's ultra-comfy trademarked Sweet Dreams® bed. Upgraded suites come with additional living space and extra features such as sofa beds, work desk, and walk-out patios. Guests get to enjoy a variety of dining options. The hotel's on-site Laguna restaurant serves an a la carte menu of American cuisine all day. Guests can also relax with frozen libations and cocktails by the poolside bar or indulge in small plate dishes at the California-inspired Sonoma Lobby Bar. In addition, the hotel is close to several appealing restaurants, including an Italian steakhouse that is less than 800 feet away. With over 12,000 square feet of event space, DoubleTree by Hilton Orlando at SeaWorld provides options for meetings, conferences, and other special events. Other features include a year-round outdoor pool, hot tub, a poolside bar, a fitness room where guests can work out, and accessibility features in public and private areas. Situated a convenient 10 minutes away from the Orlando International Airport, the lush hotel is a vacationer's delight. It's within an 8-minute walk from SeaWorld and a 12-minute walk from Discovery Cove. It's also located close to other tourist attractions, including Universal Studios and Walt Disney World, all of which are easily accessible using the hotel's area shuttle service.
Stay and play at Coco Key Hotel & Water Park Resort. This Orlando venue is adjacent to the city's most popular family resorts, including Universal Studios Orlando, SeaWorld, and the magnificent Disney World, all located within less than 10 miles. The hotel is a family vacation destination unto its own, featuring a 54,000 square foot canopy-covered water park with 14 slides, three heated pools, and a 6,500 square foot arcade, as well as an olympic-sized heated front pool and hot tub. Two restaurants and a full food court offer dining options to please every palate. The resort also has an on-site convenience store for essentials and midnight munchies. A poolside Tiki Bar features classic cocktails and comfort foods, giving parents a place to relax as their children enjoy interactive play areas and special toddler and teen pools. The rooms at Coco Key Hotel & Water Park Resort are colorful and cozy. Each one features a digital safe, flat screen TV, shower, bathtub, and mini-fridge. The hotel has 391 guest rooms, each loaded with amenities to help ensure that every guest is comfortable, from kids to grandparents. Select rooms feature pull-out sofas, sitting areas, and views of the front pool or water park. For families, there are two connecting rooms with two full bathrooms, giving families of up to four a spacious place to call home. Group travel is made easy at Coco Key Hotel & Water Park Resort, with complimentary motor coach parking and a Group Tour Lounge private check-in. Group rates for 10 or more are affordable for everything from corporate events and weddings to package tours.
Overall 6.6 Good
Based on 7,303 reviews
All Reviews
- All Reviews
- Families
- Couples
Good
7.4
Pros: I was impressed how many options there were to choose from.
Good
6.8
Pros: We have a 17 month old who LOVED the small slides at the water park. The adults had a wonderful time going down the large slides as well!
Mediocre
3.7
Pros: Location.
Good
6.0
Okay
5.4
Pros: The water park was amazing! I went with two children aged 4 &6 and they had an amazing time! This was the only redeeming quality for the hotel
Excellent
10.0
Pros: Every thing
Excellent
10.0
Pros: I love the fact that you are in walking distance of everything and if you don't choose too you dont have to leave the resort because they have on-site entertainment and food. The rooms are kept smelling good and clean. The staff is great as well. I cant wait to come back!
Okay
4.5
Pros: The waterpark was well suited for children of all ages.
Good
7.1
Pros: Its in a good location but the park is over priced. The staff was friendly.
Excellent
9.4
Pros: Very nice people at check in . Helped with everything. Being disabled sometimes is a challenge
But this hotel can accommodate.
Excellent
10.0
Pros: everything is right next to the hotel literally everything is in walking distance
Mediocre
2.8
Pros: The aquatic park but only works 6 hours and They close one area of water and open another, intermittently,
Details
Reviews
Overall 6.6 Good
Based on 7,303 reviews
Location
7.9
Pool
5.8
Service
5.5
Breakfast
5.4
Amenities
5.4
Value
5.1
Food
4.7
Vibe
4.1
Room
3.5
Comfort
3.0
WiFi
2.4
Cleanliness
2.2
Location
8.2
Service
5.7
Value
5.6
Pool
5.3
Breakfast
5.3
Food
4.9
Amenities
4.2
Room
3.1
Comfort
2.9
Cleanliness
1.8
WiFi
1.8
Room
2.6
7.4 Good
Pros: I was impressed how many options there were to choose from.
Cons: The staff was not that friendly and took their sweet time to do everything. Not professional at all, if it wasn't for my 6yr I would have left.
6.8 Good
Pros: We have a 17 month old who LOVED the small slides at the water park. The adults had a wonderful time going down the large slides as well!
Cons: The rooms are very spacious but outdated. I can certainly tell they have taken short-cuts on repairs. For example, the ceiling of our room had been patched and the towels were paper thin and over-bleached.
3.7 Mediocre
Pros: Location.
Cons: Customer representative were very unfriendly, they are either 18 year old or low class ( I mean trashy) . Lack of customer care serice, did not provide a friendly enviroment. Rude or hostile, and I felt like they were short-staff all the time. I waited in line for 25 minutes trying to get 3 towels gor my room. "ON TOP, THEY HAVE HIDDEN FEES THEY ONLY TELL YOU WHEN YOU GET THERE" You are better off paying the extra elsewhere. Good luck to you. Thats the first and last time for me!!!. I told the staff I was going to report them with Corp, they laughed in my face!
6.0 Good
Pros:
Cons: Was very loud and noisy late at night and early in morning people were yelling and banging stuff
5.4 Okay
Pros: The water park was amazing! I went with two children aged 4 &6 and they had an amazing time! This was the only redeeming quality for the hotel
Cons: This hotel is more in line with a 2 star motel. The building in the picture is misleading as most rooms have exterior corridors which would be fine had the neighborhood been better. There were signs out front advertising “420 delivery.” For those unaware that is drug sales. I was in a black hole for cell phone signal. I was told the internet was down in the entire area only to discover that was a lie and only my building was affected. The air conditioner was a wall unit that sounded as if it was going to take off like an airplane and barely kept the room cool. Mold on the ceiling in the bathroom. Drain in tub not working. No hot water in the shower. No blackout drapes... no curtains at all for that matter. The staff did nothing to resolve any of my issues. I was told to “deal with it.” The only reason I stayed instead of getting another room is the kids fell fast asleep within minutes of arriving at 10pm and we planned to be at the water park the next morning.
10.0 Excellent
Pros: Every thing
Cons: Every thing was very nice
10.0 Excellent
Pros: I love the fact that you are in walking distance of everything and if you don't choose too you dont have to leave the resort because they have on-site entertainment and food. The rooms are kept smelling good and clean. The staff is great as well. I cant wait to come back!
Cons:
4.5 Okay
Pros: The waterpark was well suited for children of all ages.
Cons: Cigarette butts on stairs, dirty exterior, leaky shower faucet, questionable room cleanliness. Honestly was disappointed.
7.1 Good
Pros: Its in a good location but the park is over priced. The staff was friendly.
Cons: The parking was not good. Especially at night. The breakfast buffet not worth 13$ for adults. I paid for the kids but the food was nasty! Biscuit overcooked and hard, juice watered down, need I go on.
We checked in a 1230 AM and we were tired but I had Doritos crumbs under the pillow. Red juice stains on the other bed. Then I had to call to get our room cleaned with fresh towels at 4pm the following day. However, at check out they stalked our room.
Would come back for water park only. Stay somewhere else.
9.4 Excellent
Pros: Very nice people at check in . Helped with everything. Being disabled sometimes is a challenge
But this hotel can accommodate.
Cons: At checkout they came by our rooms and told us we needed to leave and when we booked our reservations we confirmed a late checkout for one room. It was ok because we understood the hotel was at 100 percent .just wished we new so we didn't have to pack so quickly.
10.0 Excellent
Pros: everything is right next to the hotel literally everything is in walking distance
Cons: everything was perfect
2.8 Mediocre
Pros: The aquatic park but only works 6 hours and They close one area of water and open another, intermittently,
Cons: Uncomfortable, the items in the room were dirty, the furniture and chest of drawers old and in poor condition, rust came out of the shower for the disabled. In my reservation, the parking was included and they charged cost for that 2 times. You should remove the resort title because it is not even a fifth of that. Pools open after check out (at 11 am).
Stay and play at Coco Key Hotel & Water Park Resort. This Orlando venue is adjacent to the city's most popular family resorts, including Universal Studios Orlando, SeaWorld, and the magnificent Disney World, all located within less than 10 miles. The hotel is a family vacation destination unto its own, featuring a 54,000 square foot canopy-covered water park with 14 slides, three heated pools, and a 6,500 square foot arcade, as well as an olympic-sized heated front pool and hot tub. Two restaurants and a full food court offer dining options to please every palate. The resort also has an on-site convenience store for essentials and midnight munchies. A poolside Tiki Bar features classic cocktails and comfort foods, giving parents a place to relax as their children enjoy interactive play areas and special toddler and teen pools. The rooms at Coco Key Hotel & Water Park Resort are colorful and cozy. Each one features a digital safe, flat screen TV, shower, bathtub, and mini-fridge. The hotel has 391 guest rooms, each loaded with amenities to help ensure that every guest is comfortable, from kids to grandparents. Select rooms feature pull-out sofas, sitting areas, and views of the front pool or water park. For families, there are two connecting rooms with two full bathrooms, giving families of up to four a spacious place to call home. Group travel is made easy at Coco Key Hotel & Water Park Resort, with complimentary motor coach parking and a Group Tour Lounge private check-in. Group rates for 10 or more are affordable for everything from corporate events and weddings to package tours.
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