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Breakfast was an amazing addition. There is a grocery next to the hotel if you are in a budget. Staff was helpful trying to get us to certain locations around the city. Kind of far from city center. I think 5 train stops away. Very little to complain about.
Excellent breakfast, nice room. Some lights in room didn't work.
good hotel, high value for money, but far from the city center.
the breakfast buffet, nice hotel, clean room and ok with space, close to the underground. staff was friendly but they could be more informed about transports and how to get around the best way in the city, to be able to give a better service.
The food was very good My room was on the top floor and the was lot of noise coming from the floor above, annoying.
one of the receptionists who seemed to be a manager was very helpful and the breakfast was good On arrival the receptionist misled us on the parking arrangements which led to unnecessary cost. No hand towels, no bathmat, no glasses in the bathroom. On return in the evening access to hotel's part of garage closed. Drove to reception. Receptionist incapable of telling us how to open it. Eventually entered on exit of someone else to find access door to hotel out of order. Trapped for 10 minutes before finding external exit. Walked to reception. He knew door out of order (so why didn't he warn us) but claimed to be too busy to come and open it when we rang door bell despite no other clients in sight. Only comment was "these things happen". In short he was totally indifferent to the problem.
Nice rooms The hotel is in a desolate space with nothing to eat near by except for room service and a piza place almost next door. The parking suggested by the hotel costed us more than the room rent for a night!! The 175 NOK that they say on their website is only if you keep it for more than 24 hours and dont take out your car at all
Easy access to metro (across street), big breakfast, many amenities of large chain hotel. Reasonable price for Oslo. SAS bus and hotel two separate things - needed to hike 10 minutes with luggage to highway to get SAS bus to airport.
the staff it was very kindly and friendly....The room it was very clean... nothing
Breakfast was great and the staff was full of sightseeing tips.
Nice hotel with a decent restaurant. Right across the street from the Metro. Next to University, a lot of congestion in the area on weekdays.
the staff was very friendly, the structure was modern
Look of the hotel, views from the hotel, helpfull staff (we got an excellent recommendation for a restaurant) I requested a double non-smoking room upon reservation. At hotel they gave me a twin room at first. We I didn't accept, I got a double room. But non-smoking wasn't available anymore.
We've got a nice view as requested, excellent breakfast. The bus (1B) connection from the train station to the hotel was very poor. It was rarely on time. Even worse, the bus usually left before the train arrived. That means the passengers have to wait for the next bus. There was one day that we and the other guests of the hotel were waiting for a bus in the rain for more than half an hour. ... To improve this, during the construction of the railway, the hotel should have provided a shuttle bus service to pick up their guests at the last stop of the train line 1. That would make this hotel even more attractive...
Very attractive facility with a magnificent view of Oslo and the surrounding countryside. Ample beakfast. Free internet. The restaurant is very attractive but the food was oversalted to the point of being inedible. Although we checked in just before 3 pm, our room wasn't ready.
its a 4star hotel. good! good! prices of food at resto, but understandable, its 4 star
We were camping and were looking for a nice alternative in Oslo due to bad weather. The Holmenkollen Park Hotel Rica was an excellent choice. We liked the building style of the central part of the hotel (the extension building with the hotel rooms is a normal building) and the magnificent view overlooking Oslo Fjord from the hotel room. The breakfast buffet offered a wide range of different styles of breakfast and should make everybody happy. Holmenkollen subway station is nearby (10min walk down the hill), so the hotel can be easily reached from the city centre. At the time of our stay (August 2009) the subway track was being upgraded and there was no service to Holmenkollen station, but there were high frequency bus replacement services.
Great restaurant "De Fem Stuer" The hotel building in Dragon Style is a feast for the eyes, and what is inside is good too. Right outside from the parking a one hour hike to Frogner seteren begins (for working off the calories). The bar is not well stocked with wine; however, the restaurant is.
The servant at the dinner was very, very good! The meal was also very good! It took more than one hour to receive the main course..
The quite time away of the city. The ten minutes walk from the bus stop. The add did not specify that rooms with view are extra. I would have paid more for the excellent view.
the place has a something special about it, fairy tail style part of the hotel (used as a conference centre) is really different from usual modern hotels. It has spa, which is good after you came back from Sking (just 10 min drive). Beautiful panorama of Oslo City is open to see from mostly any open side of the hotel. It was not possible to get any !!!!! food after 10pm, as everything except bar was closed already. we were coming late and didn't even got chance to get bread and butter.
Breakfast is amazing!
nice pub for a light dinner.very competent staff. efficient and friendly front desk. convenient to airport bus stop and metro station. would be great to have signs directing to the hotel from the bus stop and metro stop.
Convenient to my business location The Bar Staff!!
Information about hotel's address is incorrect - the address points to highway road only and it hasn't any path to the hotel itself. We wasted a lot of time while seeking another way by GPS-navigator.
Quiet room. Excellent breakfast in busy restuarant. New gym facilities. Near to Metro stop. Not easiest to find by foot from Metro. No view, except of nearby offices. Bit pricey, but got last minute at a discounted rate!
Clean rooms, good food, friendly staff would like to bee able to boil water and have a instant coffe or tea in the room.
close to town, friendly staff did not like the bathroom particually the shower
Easy to drive to - just off the highway, free parking. Outside the city but still the nearest underground station is only a couple of hundred meters away. The staff was professional and the room was good. We had a double room with an extra bed and the room was very spacious for three adults (maybe because it was designed for customers with wheelchairs). Nice, clean and generous buffet breakfast. Good value, especially if you know what a room in Oslo can cost.
Comfortable, nice room with view over the city. The breakfast was particularly good. Staff were helpful and pleasant. It also offered free parking which was essential to us as we were touring the country but wanted to visit the city.
Near a subway station with nice employees and nice breakfast choice.
The room and facilities are new and well maintained.The breakfast is good. The hotel is located outside of the city map tourists can get at museums.
Pleasant staff, reasonable price, nice rooms Restaurant in hotel overpriced, waitress rather curt and there are no alternatives in the vicinity of the hotel
Ecletic hotel and a welcome change from the usual business offering
the location is the only redeming featurem Very poor customer service. The hotel did not have my reservation and wrongly blamed booking.com. The window did not open in first room offered. All rooms at back of hotel are noisy with fans running all night. Staff said the fans would cut out at midnight - they do not. I moved to Bondenheim on opposite corner after one night. lower price and better staff by a mile.
We stay there every time we are in Oslo. very often .(good answer) This time Bristol had an offer since they had an anniversry. 6 year. I was told when I arrived that we would get the same offer as my friend 500 kr. but next day , I had to pay full price. Must have people in reception that no have to answer.
It's a lovely old characterful hotel. The room was small but clean. We stayed in a room overlooking a bar. Unfortunately it was so noisy that we couldn't sleep until the bar closed in the early hours.
ambiance for that price I expected a bath...and didn't get one
The gracious public spaces - and great breakfast! All the personel were very pleasant and competent. The noise ourside - but both nights we were there were Saturdays.
The beds were extremely comfortable and the breakfast was delicious! The reception had a hard time giving us restaurant suggestions for the area.
breakfast furniture a little shabby in places
Everything was wonderful. Comfortable room, big breakfast, nice gym, relaxing lounges and restaurants. Great location and pleasant, helpful staff. Gym was too hot.
Very good service offered in a good location, although no sauna/spa/steam room is a big disadvantage. Depends what you want.
The breakfast vwas really nice and the location is excellent, right in the centre of town. Also, the hotel offers a light snack from 6-9pm which is a nice touch (particularly given the high prices of eating out in Oslo); also coffee & tea is free in the hotel and they have a really nice lounge on the 7th floor. Our room wasn't cleaned which we felt was disappointing (particularly given price of the room) and although we booked a superior room, the bed was just standard size (not king size, as it says on the website). Also, the gym is quite basic and there isn't - as some websites state - a sauna.
When we arrived at 11pm the staff gave us free sandwich and drink - nice touch. Plus they bumped us up to a junior suite free of charge because all the deluxe suites were gone. The bed was the nicest I slept in, and I stay in hotels all the time. This hotel was the highlight of our trip because neither of us liked Oslo - thank god we stayed here. The rooms aren't that big but it's not a massive problem.
My first room was small and very basic. Bad light, no writing desk. I got another room which was excellent.
The staff is friendly, the location is good for city trip. We stayed there for Sat and Sun night, it is very very loud disco music in the middle of the night, neither my boyfriend nor myself had any sleep on Saturday.
Great location, clean hotel with very good service Small room
The location is perfect, the hotel is designed nicely. The buffets are great. The rooms are well designed and comfortable. My slanted bed. If I was staying more that two nights I would have said something.
no complaints, comfortable room, good breakfast, friendly staff
The staff is very friendly and the buffet dinner is a plus because oslo is very expensive the heating system in the bedroom is very slow to heat up and i had to request a spare duvet on the first night because our room was too cold
friendly staff hypocritical staff
Saga Hotel is a very stylish and comfortable boutique hotel, in a quiet and elegant area of Oslo, fifteen minutes walk from the national theatre, the palace and the main shopping street. (The train from the airport stops at the National Theatre and taxis are available, or without a lot of luggage it's a 15 minute walk - alternatively there are trams from Oslo Central Station). The staff were friendly and helpful, the breakfast was excellent and my room was very comfortable and quiet - I was able to sleep with the windows open without any noise from the street. I was meeting up with Norwegian friends and after calling in to the hotel to take me out they were very impressed and will now be recommending the hotel to their business colleagues. I'll certainly stay here again on my next visit to Oslo. Apart from excellent breakfast facilities the hotel doesn't have a restaurant or room service - as a single traveler I prefer not to dine out alone, but as I was meeting friends each day this wasn't a problem on this trip. There are lots of restaurants nearby.
Rooms were very comfortable with helpful staff. The breakfast was a nice variety of foods.
Room was clean but bit small, good breakfast, friendly staff.
Undiscribable bad service do not stay therer.
Hotel staff were very friendly and helpful and were always willing to assist with taxi and other requests. They also prepared breakfast packs for us when we had to leave early. They also had printing facilities connected to the internet. Location appeared to be in the business district rather than the shopping district.
Breakfast was great
Great hotel. Very service friendly staff. Extra bed free of charge!
The breakfast was good, but the dinner in the same restaurant (with white table cloth) was very poor. It was near the centre of the city, but a long walk from the central station. The fitness room was clean but the sauna was not working. Dinner menu was limited.
The location is perfect. Within walking distance of everything. Not enough personnel to handle breakfast: the poor employees were never able to keep up with table cleaning and replenishing of food and drinks. In addition, the breakfast room was nowhere near big enough for the number of guests. It was like McDonalds on a bad day. I tried calling reception from my room three times to get the internet password but never got an answer. I had to go down and ask for it. There was nobody else there. When I asked why no one was answering the guy said it had been very busy... The view from my room was depressing, a concrete grey wall and the fire escape. Could not see the sky at all. Bathroom door did not provide enough intimacy.
Comfy beds. Friendly and very helpful staff. Good breakfast. Spotless and new-looking rooms. Decor is little soulless.
We liked its central location, close to the water front and the main city centre. It was convenient for all the public transport which was very good. It was easy to get to all places of interest in the Oslo area. Many were within walking distance. We loved the hotel. The room was clean and comfortable and the breakfast was excellent.
location I asked to put the company address on the invoice at check-in, when checking out (so time was limited) this was not done. In restaurant the service was poor: the first 2 red wines by the glass I wanted to order were not available and the waitress only found out when she went to get them, the salad was served without any dressing and the potato gratin consisted of reheated, big chunks of potato floating in a white fluid. Breakfast was meagre.
Stylish and clean general appearance. No wardrobes in the rooms.
The hotel has a great location. Excellent breakfast choice
Very good location. Too cold in the room and not possible to stop the air conditionning! Staff not very friendly.
Location, design, comfort.
Nice hotel inside, nice room, good breakfast and nice staff. Very centrally located Seen from outside the hotel looks grey and dull. The building and the entrance is not impressive, but nice inside !
Excellant breakfast, very clean room and friendly stuff..
extremly noicy with a caroke bar just across the street from my room. It was only possible to sleep between 3 and 8 am.
Nice hotel and room, friendly staff. Close to shops, transport and restraunts. Eacy walking distance to most of oslo. Good free wifi. Best breakfast buffet I've ever seen. There was one or two dodgy looking people hanging around the area. No wifi in the breakfast room.
Very central location - near to all the main tourist sites and the tourist information office, and opposite the train station. Not being able to check in until 3pm, although I did go back again and managed to check earlier than 3pm. Being woken up at 8.20am by housekeeping who wanted to clean the room.
Access to city. Reception staff could have been friendlier.
The location and the staff Pretty Old but well maintained
Well equipped rooms. perfect location. The room is a little cramped.
The location of the hotel was very good and the staff were very helpful and friendly. The breakfast set up and choice was very good. The television location could have been a little better.
The hotel staff was friendly and efficient, the breakfast was good and the location perfect.
very convenient for central station (and fast link to airport), good breakfast, friendly and helpful staff very basic room at that price, there was an accordion player in the street below until 2am, difficult to find because of roadworks around station
Hotel was clean and nicely decorated. Best of all, it's across the street from the railway station. With the airport express train, you can avoid a v expensive taxi ride. Excellent breakfast, again avoiding an expensive meal out. Norway is costly. While the location is convenient, it can be noisy through the night as some questionable people hang out around the building.
friendly and helpfull staff
a sauna would be perfect in such cities especially in winter time. the breakfast is not good...Nobody attended the room (until 8:00). Little choice of fresh fruit...No green tea available.
a cosy warm room for unseasonable cold Oslo weather The shower and wash basin took ages to warm up - I can't imagine the amount of water that was wasted.
Very comfortable room. Excellent bed and armchair! Perfect with ironing board and possibilty to hang up clothes-hangers in shower. Placing of breakfast rather erratic. Spent a lot of time finding the different items of food and drink and getting them to my table.
Location, comfortable rooms, good food.
breakfast was okay We would liked to have any information regarding the fire alarm after we went down to the lobby. Nobody told us what it was all about......
Clean, quiet, conveniently located in the heart of Oslo
The hotel has been newly redecorated, but it has kept the Norwegian traditions. Perfect location.
Perfectly located with normal living condotions. Reception staff could be more friendly Wi-Fi internet would really help as we had only phones and pda, plus it is very cheap to implement.
Very convenient location. Walking distance to large parts of Oslo city
Perfect Location The Bus stop for to and from airport shuttle is right at the entrance of the hotel The hotel is in a perfect center of the city Most of the things/places to see in Oslo are within 10 minutes walking distance of this hotel Hundreds of restaurants, bars and late night fast food places available within 3 to 5 minutes walking Perfect place if you are visiting Oslo for leisure or business. Staff is very polite and friendly. Maybe need to improve on soundproof windows
The staff was very helpful and courteous. Also the fact that breakfast and "light" dinner came with the price of the room was excellent. It ws actually a dinner. It was an excellent value whicgh sometimes is hard to find in Europe.
Excellent hotel in a good location - particularly liked the always available coffee and tea, and the chance to make pancakes in the afternoon
Wide and good choice and quantity of food for breakfast and light evening meal. Beautiful sauna and whirpool!!! The air conditioning was out of order! And they didn't fix it during my staying. The hotel is in the city center very easy to be found and with very good connection (10 min to the central station), but not near some street very similar to... A red district...
Service at the reception was very good and friendly. We had a choice of different rooms and we had an opportunity to see them first. Beds were comfy. Evening buffet and pancaces were great. The price was much higher than anywhere else and the area was not very pleasant.
Staff very friendly meals offered were great. location is close to train station, but walk to hotel did not feel safe.
I was offered an upgrade at a good price, took it, and got the best hotel room I ever had in Oslo. I spend between 50 and 100 nights a year at Oslo hotels...
friendly staff, good facilities, walking distance from the centre
The rooms and service, facilities (food, leisure facilities etc) were all very good. The room was cold as the heating did not work, we were moved to another room and a oil radiator was also put in the room, which made it allot warmer. Also the remote controls in both rooms did not work despite replacing them at reception.
It was a warm ,cosy hotel,designed beautifully and full of charm.there was fresh fruit,salads and hot and cold drinks which was on offer the whole day.We very much enjoyed our stay at the clarion.
Evening meal was more than light, it was excellent! There was a mention about fitness centre and we thought it's a gym but it wasn't.
The relaxed atmosphere and pleasant staff. The breakfast. We were unable to attend the evening meals. We did wonder if our room would be warm enough in deep winter, especially the bathroom. The wall heater did not work on the full range od settings.
see above. We were put an a handicaproom.
coffe-tea-water free all day long!!! self-made wafles in the afternoon!!! free evening-buffet!!!! big room!!! very nice decoration!!! very friendly staff!!!! very quiet location!!! the best hotel ever!!!!
Toilet/shower room tiny. Could do with at least a few wall hooks for towels.
Nice and quiet area, on walking distance of the city center. Not like any big business hotel, but much more cosy. Even though the hotel was not fully booked, I was offered the room with a very small window and the worst view you can imagine.
Staff, location, cleanliness..value.
Handsome building with interesting archietectural history in gracious, easily accessible residential area on westside of Oslo. Peaceful and quiet. Close to local trams. Buses, good restuarants and Vigeland Sculpture garden. Modernized rooms are well-decorated in spare contemporary Scandinavian design. Our room for two was spotless and had excellent toilet\shower facilities. Abundant, although standard, breakfast buffet and very good evening buffet included in price of hotel. Juices, coffee and tea available all day. There are 3-4 well furnished, comfortable, smoke free lounges and an outdoor terrace.. Free wireless internet throughout hotel. Good for business as well as leisure travellers and families. Main desk clerks were a bit harried, not as friendly as staff providing breakfast or evening buffet who were attentive and helpful.
Quiet, unobstrusive atmosphere Even for a single room, rather small with eaves further limiting space on 4th floor
Good beds , we slept really good Bookings said I could have reserved handicapped parking. Hotel said when I arrived Bookings has error as to parking on its site. Since they do not have reserved parking.and this is Bookings fault not the hotels.
Centrally located, especially with respect to shopping and night life (many things just 5min walking), good breakfast, free WLAN. Early check in was not possible – after some discussion suddenly room available -> personal not the most committed. Worst: Air condition wakes you up @7.30 in the morning when you have the room towards the (ugly) back yard (even with closed window). Therefore I will not book this hotel again.
Excellent location! We were very pleased with the service as we got upgraded as we got to the hotel.Would stay there again. This is not about the hotel, but about Booking.com; we did not receive any confirmation when booking the hotel, and as we had book several other hotels that day for a travel, it was hard to find out exactly which hotels that we had booked.
Located in the city center.
A great central location.
The hotel is very well located, next to the Parliament building and Karl Johans street, not far from Aker Brygge.
our superior twin room was furnished very well, newly decorated and the beds were comfortable; breakfast buffet was great, also the possibility to buy a lunch at a low price; the location of the hotel in the city center is perfect; price-quality in an expensive city like Oslo was perfect we stayed at the backside of the hotel which was the quiet side but unfortunately a very noisy outside airconditioning was turned on between 07.15 and midnight; the air conditioning in our room did not function at all so at night it was too hot; a shower screen would prevent the wooden bathroom door from getting damaged by the water
location, staff the room we had was not a double, they adapted it from single to double...6-8 sqm!
The great advantage of this hotel is its central location; also close to one of the airport bus stops and to Oslo public transport. Straightforward and relatively low-priced hotel. Perfectly adequate for our sightseeing requirements.
Tidy and a nice breakfast buffet The room was horribly cold !
Breakfast was good and room adequate Windows are quite thin, so it might get chilly during the actual winter. Now it was ok, but a little bit drafty.
near to main shopping
The lounge with food Shame the resturant was shut
Very good location for main street, national gallery and royal palace a nice area felt very safe. The light evening meal was excellent lots of choice and comfortable room to eat in The furniture in our large room was very sparce, a tiny wardrobe and no drawer space but at least the carpet was brand new
The hotel position is very good. The hotel was small but comfortable, though it is more like a 3 star hotel. It is a little pricy but it probably is because of the high season.
Provision of buffet supper (simple but more than adequate) much appreciated.
I enjoyed the hotel staff, and the breakfast was also good.
We liked having a dinner meal included. The hotel's design style was very nice. The hotel was centrally located in Oslo. The elevator was large enough for only one person with luggage and two without luggage.
excellent hotel and very central for shops and harbour.complementry evening buffet very good. We had a great 3 night stay. None
Location, light dinner, large room. Only one elevator
Very close to metro stn - 3 minutes walk. Also there are a few shops around Ullevaal Stadion. Egon restaurant at dinner time is really good - cosy atmosphere and decent food, well portioned. Staff are friendly, and the housekeeping leave towels in a bag hanging from your door if you have the dnd sign up, which I thought was nice! The free breakfast was very average, get down early as they don't replenish the food. And stick to continental cold food and bread. Free internet was convenient however you kept having to log into the system seemingly every hour or so of use. Some websites list the hotel as having a fiiness centre but this is not true - you have to walk to the fitness centre in the stadium and pay.
The hotel is ok. Very good breakfast, close to the metro station, the room is modern and very clean, private parking is possibile (but is more expensive). More expensive, but are in Norway.
excellent concerning comfort and location with good communication to the centre, breakfast perfect, marvellous beds nothing
Kindness of hotel staff, available wireless connection, modern design of guest rooms, breakfast buffet - Floor in the room wasn't very clean - could be improved! The view from the room - to the stadium/offices (I prefer that others can't see me in hotel room.)