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We stayed for two nights during Thanksgiving and added a third even though we had freinds in Boca offering us a room at their house. Location is great for pool (many), beach, and inlet for fishing. Our four year old found many friends at the pool, many who return year after year. Lot's of activities for the kids. Each of the buildings has a group of stainless grills behind it. The staff was top notch. We'll be back.
We love the resort but they really need to hire new people on the beach. I can't believe that they let those kids work in a resort like this. So rude! Bunch of little punks, every year we come I will not let my girls go to the beach because of the beach guys. I even told staff members of the things that they do and again, I come back this year and there whistling at my 13 year old daughter. Not happy, stay by the pool!
Room size The water is yellow. If that fact was proactively communicated and explained, it would have better managed expectations.
My wife and I are now completing what is our fourth visit to Ocean Pointe. The 'villas' are comfortable, spacious and well appointed. The resort is large with five buildings, four grouped together and one, the one closest to the waterway between Singer Island and Palm Beach, separated from the others by a condo. The resort has three major pool areas (along with hot tubs) and an extensive activity program, focusing on kids, but including activities for adults as well. It also has outdoor cooking facilities and some very nice shaded chair swings that seem to appeal more to adults than kids. One of the greatest drawback of Ocean Pointe is parking. Although there is outdoor parking, there is also semi-enclosed parking under the various buildings--but the parking spaces tend to be small and quite difficult to get into and out of. There are also gates which one has to get past in order to get into the various parking areas. While it makes sense to keep others from the adjacent beach, the gates are inconvenient and even annoying. If you have younger kids, you may want to request a villa in the area with the cluster of four buildings (Sailfish, Dolphin, Cobia or Pampano) because that's where there are more facilities and more activities for them and you. If you'd prefer things being a bit more private and a bit more quiet, the Kingfish building, the one closest to the waterway between Singer Island and Palm Beach, would probably be your best choice. There aren't a lot of good restaurants in the immediate vicinity, but West Palm Beach, Palm Beach and Palm Beach Gardens are all relatively close.
Only stayed one night but were very happy with the room and all the amenities made it comfortable and convenient.
Liked the multi pool lush tropical settng. Did lack an in-house restaraunt though. But the tiki/pool bar was nice and light menu was available there. We are a family with two kids (7 and 11). Atmosphere was definately more suited for 'senior' group.
Everyone on the staff was very helpful. It was just my son and myself and I felt very safe since you need a key to get into any part of the hotel premises other than the front lobby. You don't have to carry cash on you which is great!! We didn't even need to leave to do anything. There is plenty of food options there. It had so many activities for my son to do and he had a blast. It is overall a beautiful place. We both had such a great time. I told my friends all about it and I want to go back soon.
On this trip it was just my husband and I in a one bedroom. It was great having a jacuzzi, a living area to snack and watch tv, as well as a kitchen and terrace. The bed was comfortable and the bathroom was luxurious. Our room was clean and quiet. The beach is not crowded and we never had a problem finding lounges by one of the pools. The tiki bar had daily drink specials. It is definitely a resort more geared to family. We have stayed here before with our kids and loved it then as well. Great comfortable unpretentious resort that gives a bit more space than a regular hotel room.
Situated in a residential area, very quiet and not like the usual beach strip location- this resort has it all for any age. Pool and food service right there for families, and an easy walk to the business area with many choices for adult dining. a mini store on site is also very convenient. The front desk even made me google maps for our next stop on our trip, but we would have liked to stay longer.
There was always something to do! The fold out couch was not very comfortable.
nice appartment not enough beds at the swimming pool
the cooperated staff and beach is very interesting. no bussiness centre to use computer for internet.
Staff was very hospitable, food was very good and priced reasonably which would be a reason to recommend it to others, and why we would come back Could be updated and more activities for teens
Close to the beach. A separate pool for kids. Very kind personnel. Free wi-fi. Good ratio quality/cost Is not too close to Palm Beach. There are not so many actractions close by.
The suite was clean and spacious. It was convenient to have a kitchen while on vacation, so we did not have to eat out for every meal. The only thing that threw us off was the price. Over $500 for 3 nights seemed a little much.
First of all they did nit receive the booking confirmation from the booking.com. So I had nor the room I booked nor the price I booked it.
The friendly staff. No
Location on the beach, poolarea and big well equiped rooms. Helpfull staff. Next time we will stay for a few days more. Nothing.
The beach No free internet, lack of pressure in the shower, the restaurant selections, and limited menu selections.
Breakfast is super bacon etc. Swimming pool is having aircon giving a nice temperature in the summer period, location directly on the beach, a bit more expensive but good quality, good self parking Only few resturants in area, need to pay for internet but better quality than on other hotels, hotel did charge almost 4000 USD on my credit card at arrival and returned them at departure 3 days later - this is not the normal way hotel normally only reserve don't collect will write to hotel about this!
They had a "special floor" for cut rate rooms. It was a view of the roof with loud ugly air conditioners! Gave us the worst rooms with no balcony.
Location Paid for bed and breakfast but did not receive breakfast included.
The staff was exceptional accommodating my needs and everyone that I had contact with was exceptional friendly and helpful.
Bar and restaurant staff was very friendly all around. Pool area was nice. Food was good. Beach staff were fantastically friendly and helpful. We loved being beach front! The internet connection (which we paid for) never really seemed to work for any of our group. The DJ by the pool was terrible. Music was certainly welcome, but he just did a terrible job reading his audience/crowd.
was charged 5 dollars for an expired snack that was in the stocked bar, you can get free internet access at Mc Donalds but not at a Hilton. No continental breakfast , Holiday Inn charges 50.00 less and has an excellent breakfast. The parking situation is aggravating. The gate does not work predictably, at guest has to pay to park ? I understand if you were not an actual over night guest, but that was ridiculous. So many people have problems with the exit gate, there would be 4 or 5 cars waiting to get out behind that one confused guest. The little things were so over priced it made you question everything about the Hilton's ethics because it was obvious you were being exploited. The positive, great coffee, excellent house keeping staff, friendly staff in general and nothing competes with the Atlantic Ocean for it's beauty. Very nice gift shop. Quiet at night, no rowdy guests. Very good security, I felt safe.
The hotel cancelled our FIVE rooms on New Years Eve due to a clerical mistake. I called numerous times to fix the matter and was never able to speak with a manager. I was told many times that the manager would call me. I have yet to hear from him/her. This establishment ruined our NYE, and we will not be returning. If you choose to stay here be sure that you have a backup reservation else where.
Pretty clean and new. Staff was very friendly and continental breakfast with fresh pastries from local bakery was a nice touch. Grounds and breakfast area were nicely landscaped and furnished. The air conditioner dudnt get very cold and didn't do a great job dehumidifying the room. It was, however, very rainy during my stay. There was some noise during the early morning probably as a result of other guests shuffling around and heading to breakfast but this wasn't too bad. There was also another person's hair in the shower but otherwise the place appeared clean.
Close to airport. Bed was very comfortable. Not as pictured on web--we were put in another part of the hotel away from the main building. No hair dryer.
Close to the railroad tracks. Poor breakfast
The clean amazing rooms! Felt like I should have paid way more, such a good valuem wow blown away.
slept like a baby bed & Pillows out of this world.. breakfast in patio ,nice. felt a bit european atmosphere wise. pool needs work no lights at dusk /night.temp cold. lobby fantastic looking very euro.. but not a pleasant smell.in lobby during those 2 days..(yankee candles recomended) staff very attentive parking a breeze. however i noticed a lot of traffic coming from el cid motel/apts from behind biba frequenting premises..nite security might help.other wise very accomadating place.
It was inexpensive and close to downtown west palm. Outdoors was really nice, but inside was alittle disappointing.
I think the neighborhood El Cid is cute and Hotel Biba has a cool vibe to it. Nice landscaping, minimal design in the room. Very chic for the price. My shower drain clogged and caused the water not to drain for more than 12 hours. The mattress springs were jamming into my back. Our room was right next to the lounge area where breakfast was served and apparently there's no insulation in the walls. We could hear everything from the sqeeky door opening /closing and people talking all morning.
I liked the central location. It was close to City Place, the Convention Center and not far at all from the beach and Palm Beach across the Intracoastal. Being located in a beautiful historic neighborhood was a major plus for walking. I liked the cute bar and outdoor terrace area - it was so quaint for the continental breakfast. Very clean and well maintained. The lush landscaping did a lot to mitigate the fact that you are located near a major thoroughfare/intersection. Too bad it is so close to the railroad tracks.
Lovely historic building, very pretty. Friendly & Helpful hotel staff The air conditioning makes too much noise! When you switch it off, u will be steamed in our room. Bad Wifi connection in our room, at the corner of the complex!
Clean. Boring decor - no frills. Ok for a nights stay - affordable.
I stayed at this hotel for the Sunfest festival held on the waterfront in downtown West Palm Beach. I loved that hotel offered free shuttle service to/from the festival at any time between 10 am and 12:20 pm. This meant we could come & go as we pleased without having to wait more than 10-15 for a shuttle. We also utilized the free shuttle service to Cityplace for a nice dinner out as well. The staff at the hotel were extremely friendly & pleasant (front desk clerks, breakfast servers, shuttle drivers, and bartenders). Also, we liked the free happy hour from 5-7 each night and the amazing free breakfast. The breakfast wasn't your standard cereal, yogurt, toast breakfast either, but made-to-order omelets, pancakes, bacon, fresh fruit, etc. So to summarize, we got free shuttle service, free breakfast, and free drinks at happy hour, all while dealing with an enjoyable staff and a beautiful room. We'll be coming back next year for sure!
Breakfast / bed Mold in bathroom caulking room 504 / shower design poor and not fitted correctly with water spraying everywhere / trash on roof looking north
Very clean rooms, very friendly staff, free happy hour and great breakfast. Convenient to the airport with free shuttle. Very enjoyable stopover!
The service was awesome. Breakfast was excellent. The room was clean and the staff was friendly. Victor (one of the chefs) makes a mean omelet! We would definitely stay there again.
I loved everything about the hotel from the room to the staff to the complimentary food, drinks, etc The elevators were extremely slow and breakfast should atleast be extrnded to 11am
The room was very clean and modern. The free breakfast buffet was great, just get there before 8:30am because that's when the crowd starts to come in. Didn't have time to check out the rest of the facilities since we were only there for one night for a volleyball tournament. I would stay at this hotel again if I was in the area.
On top of many other noteworthy accommodations, the complimentary snack/drink reception and breakfast were superb! The location itself is not too ideal other than for transportation purposes, as it is right next to the airport and not far from the transit center.
Oceanfront property, very nice spa that allows all guests to use its facilities regardless of whether not you book their services the restaurant quality and choices are very limited
Standard high quality four seasons service. nearly every employee asks how you are doing, is everything meeting your expectations, is there anything they can do to improve your stay, etc etc. One small mistake was made by a wait staff person (they forgot chicken on a salad) - it wasn't a big deal to us, but he acknowledged it, apologized profusely, had his manager come apologize, and they comped our meal which was very nice. very comfortable bed. - shower leaked onto the floor, sink faucet handle leaked water - aesthetic was rather drab at the hotel - didn't feel like 'palm beach' - no color, no pattern, no quirkiness or preppy style...faded olive umbrellas, exterior of building facing the beach looked run-down, pool was function-only (not much to look at) - location is good if you want beach-access but pretty far from the hedges and billionaires row that is quintessential PB - lots of kids in the pool. We were there in early January when school is out so this probably skewed the ratio but the first day we walked out to the pool it had lots of kids in it. We were hoping for something a bit more relaxing/serene as we were taking a vacation away from our own kids for a few days of R&R. - gym was in the basement...wish it had been with a nice view overall it could be great, but just needs a facelift in terms of design
staff was great, food was superb, place is really nice cost
The hotel was great. We booked it through KAYAK at a great rate for a room with a limited ocean view. When we arrived we were upgraded to a larger room with full oceanfront views at the same rate. The hotel is beautiful and the staff were friendly and attentive.
The hotel property is right on the beach, and the beach staff is friendly and accommodating, periodically bringing guests complimentary smoothies and frozen grapes and oranges. The pool area is lovely and well-kept, as are the dining rooms. The rooms are comfortable and luxurious. The breakfast buffet, though expensive, is delicious, ample and very fresh. For a hotel of this caliber there was some unevenness in the staff. On certain days at the beach, the staff was available and responsive; on others they were entirely absent, and it was difficult to get anyone's attention. The outside dining areas, though lovely, were crowded, and every morning we had to wait 10-15 mins to be seated outdoors. When we first arrived, no doubt because we booked a "bargain" room through Kayak ($500/night as opposed to the $1,000 rack rate on the Four Seasons website), we were given a room with a direct view of the beach bar kitchen, together with smells and noises from the vent. We asked that the room be changed, and it was, though again we were given one of their less desirable rooms. I suppose most unfortunate was that when we asked, on our last day, for a late checkout - even offering to pay something for the privilege - we were told, icily, that the hotel could not accommodate us - not even for an hour - because of our "room category" (meaning, no doubt, the "cheapie" Kayak rate). The hotel was quite clearly not full, and as an experienced traveler, I know this would have been an easy accommodation for the hotel to make. Instead I left with a bit of a bad taste in my mouth.
Food options were too limited for children.
The staff is awesome , very friendly and professional.
Very quite and relaxing place. Great ocean frond location with residential area(mid rise) residential surroundings. Attentive service in understated aesthetically pleasing surroundings. Beachfront bar/coffee shop a great place for lunch but very limited menu. Restaurant more than adequate but not outstanding. Hardly anything. You need a car to get around but you must use valet parking,at inflated rates,though the parking is on the sides of the hotel close and easily accessible.
From the moment you arrive till the moment you leave they make you feel like royalty without any stuffiness. They go above and beyond even bringing our dog treats and realizing that my wife was pregnant brought us a cupcake with blue and pink frosting along with a bottle of non-alcoholic cider to our room. Herna at the front desk was a delight. Nothing
Nicely appointed and decorated, good included breakfast. However, constant noise from nearby highway and thin walls between rooms & floors.
Being close to the airport and not far from the beach was nice. The staff could have been more knowledgeable about surrounding area restaurants, directions, etc.
It had nice friendly staff, a good breakfast, clean rooms. Separate bedroom from the kitchenette. The only thing was the noisy vents by our main floor room. Wasn't sure what it was the first few nights, thought there was road construction going on at night.
2nd time I have stayed staff is friendly, buffet was very good. Amenities microwave, stove refrigerator etc. Very clean quiet. N/A
It was an awesome stay. The room was amazing and even had a kitchen. Great service
Social hour included wine, snacks, and pasta, salad, and fruit for a quick dinner!
I love Hawthorne Suites Air China caused me to miss my flight and cancelled my connector so I could not even stay here... I tried to cancel but it was to late and I wasted $100. Not Hawthornes fault but I wish I could have gotten some kind of refund.
Hotel was clean, bed was comfortable. It was a brief stay but it suited our needs very well.
Service was good and rooms were comfortable Pool area was awkwardly placed and and breakfast could be held at least till 10
Location was good...room was sizable.. No bugs that I saw... Vanity and fridge... .price just a tad bit much..decoration was blah... Had some what of old mildew smell...
The two rooms, with a TV in each room. The laundry room. I liked the lemonade and the breakfasts. Really would have liked only one bed in the bedroom, for more room. The towels were old and scratchy. The Happy Hour wasn't at all nice. Weird snacks, like beef stew and chocolate pudding.
The location is sublime and affords both direct ocean access and pool. The staff was exceptionally helpful and attentive. I can't wait to go back.
A year ago my wife and I partied in our reception at the Tideline resort. The entire staff had catered to our needs and treated us with great care for our joyous event. So we returned to celebrate our anniversary privately and were surprised when we were treated so well without being the hotel bride & groom. the staff welcomed us with open arms and went above and beyond exemplary service to ensure a wonderful time! I highly recommend for those who have not experienced this unique 'boutique' ambiance to go out of the way to make sure that there's space in your busy calendar for a weekend retreat at the Tideline.
clean and comfortable with a stylish edge paying 30$ to valet my rental car
I have stayed a quite a few hotels and this one was top notch. The staff was very nice and welcoming. Everyone employee I encountered during my stay was extremely friendly. The front desk staff gave me a free room upgrade to ocean view, and the room was amazing! There's a small balcony with two chairs on the balcony. The beds are clean and comfortable, and the bathroom is sleek and modern. I brought my dog with me, and pets can stay free at this hotel which was also a nice perk. The dinner at the hotel was excellent, and there is a complimentary wine hour with appetizers in the lobby everyday. If I'm ever visiting palm beach again, this will definitely be the hotel I stay at. Same complaint as most others- The hallway lighting is quite dark. You almost have to squint to see the room numbers. The bathroom lighting was quite dark as well. Kind of romantic but hard to see.
Extremely courteous and helpful every time I needed help from the staff ( for example when getting my room key reprogrammed every so often). The room keys have an incredible tendency to lose the programming whenever in a close proximity of your phone or any other magnetic type item. This was pretty annoying but quickly resolved at the desk.
Very nice hotel with excellent staff.
I love the location of the room. I relieved a text prior to my arrival of what was important to me and o chose the quietness of the room. Well, it was perfect and very quiet. The size of the room was good. The bed was very uncomfortable.
There was almost no street noise. The hotel has an unfortunate location, located just across the freeway from a sketchy neighborhood. The room was musty, small, and had a poor layout (tv at side of bed).
The desk clerk that attended to us was Daniel. He responded in a professional, friendly and courteous manner. He was made for this position. He made the difference in our stay and I am honored to have met him.
The beds were really soft and comfortable. Cable did not work what so ever. I called and asked for assistance, but was just told to change the channel. There was some red stuff on the floor. The pictures online look way more luxurious than what it really looks like . It had no refrigerator , I don't even remember if it had a microwave. Oh and apparently the location is "the nice part of the hood ." the Toilet was soak and wet for some reason. I did checked in online and requested a balcony that over looks the pool and I received a room that faces the trees and the hotel parking lot. The lobby and restaurant looks very nice, but the rooms need to look as good as the appearance and atmosphere of the lobby .
room was musty and dingy smelling, when I got home, my close still smelled like the room. and very high humidity. had asked for a preferred view and got a lower level room that looked at the parking lot. asked to switch to an interior room that had a sliding door opening to the courtyard but they said they were all booked up except one other exterior room on the first floor which that room also smelled. pretty sure the hotel wasn't booked bc each night the parking lot was half empty. staff was not very helpful. the bistro in the main lobby took forever to order food through as well. located right behind a topless strip club/steakhouse and the gas stating is very sketch as well
The food was excellent, the room was spacious and the bed was comfortable. Because of the lobby remodeling it is not clear where to go to check in.
The ability to walk to everything. Great staff
Location Popcorn ceilings. Feels like it needs an update
The staff was very friendly and rooms were very nice. Even tho check out was at 11 I still got to check out later and no extra cost and the maids didn't rush me at all. I didn't like that the parking lot gets really full and I had the park far away from the entrance
Cheapest room available for that weekend. The manager and front desk were welcoming. Location is very conveniently close to the airport as well as shopping areas. My bathtub drain was slow. There was mild/mildew in the bathroom. The carpet was very dirty. The hotel needs a renovation in general.
We found cockroaches as soon as we entered the room, and had to change rooms!
Everything was on point the pool was clean the rooms and most of all the staff there the best The smell it was fresh the parking is very good checking in was easy and workers all was smiling and greet at all times the manager was the best she a real five star she's always on point with the guess and the workers over all it was a good stay
Was a very mediocre room for the price I paid. They made me sign a agreement not to smoke in the room or I will get charged, I agree (as I don't smoke). But I get to the room and there is a strong smoking smell. Front desk agrees this was a smoking floor before and they didnt clear out the smell. But it literally smelled like someone was smoking right next to me, so strong. I had to move rooms middle of the night as I couldnt stand the smell. The bathroom was in terrible condition too.
Nothing The cleanliness, the air condition was going in and out, the television channels was bad, the hall way smelled of urine..etc,etc
The toilet was broken she we checked in. Didn't have any hand towels in the room. We did not get a housekeeping service when we came back to the hotel on the second day. They just gave us a clean towels.
Employees were terrific
Love this hotel. Staff are friendly go out there way to accommodate you snd and rooms are always clean
The places around the Ramada Not a very comfortable stay
It's in a very very very good location the place has potionial . Staff is nice, elevators are fast What I didn't like ? Where do I start !! The place needs a renovation !! Smells in the rooms and stains everywhere, rouches also. The sink, toilet and shower were clogged up, asked to fix and was still the same. I had to go buy Draino for the shower drain. Thought it wasn't going to work but it did. The Wifi is iffy as it goes in and out of signal. Housekeeping is loud as they like to slam the doors when cleaning. I asked to change all the bed linens , never did !! The gym is not a gym . Parking will get full and you are forced to park on the opposite end where nobody can see your car, at lease put cameras around the building . Some rooms don't have a microwave and refrigerator so be careful of that. If you looking for breakfest here, you ain't going to find it . It's a 2 star hotel not 3 star. You get what you pay for. It's on the edge of being a motel.
after 8hour the Bath water Still there
It is the perfect get away hotel if you wanna be close to home but yet away, I
swimming in nice two outdoor pools ,relaxation at ocean beach
The room was comfortable and had a nice view. The menu at the restaurant is a little dated and, therefore, limited. Check in was oddly laborious, so was reaching the concierge on the phone. The toilet did not work and the plumber arrived at 11 pm to fix it but fix it he did.
The staff was excellent, courteous, helpful....they went above and beyond to make sure we were comfortable. Excellent restaurant. Perfect location. Would return in a hear beat!
The location was superb! You are close to the convention center, city place and if you wanted to go shopping Worth Avenue was close Our shower had pink mold init when we had our room cleaned our towels were not replenished.
good location early breakfast for marathon good breakfast selection allowed early check-in and late check-out room was never cleaned during stay (2 nights with early check-in)
Location was good for event at Kravitz, but makeover of this hotel scores poorly for comfort and safety. Because this is a downtown property, access to parking through garage was not easy to access. Blind corners and poor sineage made parking less than easy. Layout of the room made it difficult for two people to move around simultaneously. Functionality sacrificing for design didn't work real well for us. High ceilings and small footprint made it feel like you were in a tube - in the very small shower, in particular. Limited storage for clothes, poor air circulation - (hot on one side of decorative screen, cold on the other), inconsistent water temp in bathroom. Missed things like make-up mirror and bathrobes. Breakfast was barely edible. What kind of bird laid those eggs?
Clean, nice room, great location! No pool. Week amenities. Less than friendly staff. Breakfast buffet was nothing but cold leftovers - good coffee tho. Nice bar, but bartender kept disappearing!
Great place! Highly recommended!
The rooms were spacious and clean. Staff were also very helpful with providing feedback about the area. We also enjoyed the central location of the hotel which was about 10 minutes from the beach and great places downtown. N/a
The room was comfortable and clean. I had the pool area to myself. They had a full and mini bar available 24/7 along with ready made and made to order food. It was in easy walking distance to City Place. They had a shuttle service to the beach or anywhere within 2 mile of the hotel. The staff was friendly and helpful and we could get a late check out. The breakfast offered was pretty good except for the pancakes.
Very personablessed staff and good amenities. The room was frigid (no thermostat control for guests)
excellent location close to convention center and City Center
The staff was very friendly and helpful. The food was excellent. The bed was very comfortable and they gave us extra pillows :-) $19 parking :-(
I loved the suite style room. It was very comfortable. I also loved the location. Within walking distance to all of downtown and the waterfront.
We had a great time at the hotel! The room was clean and comfortable, and the hotel had plenty to offer both on and off the property. I didn't like that breakfast began to be packed up while I was getting a few items. If breakfast is until a certain that time, it should be fully available until that time.
Complimentary breakfasts and choc chip cookies gratis in lobby in PMs. Comfortable king bed, easy access to pool, breakfast, laundry, exercise rm. Free parking., convenient. Shuttle to downtown Location a bit far from restaurants for nights, shopping etc. Cold water in pool. Food selection at next door restaurant and mediocre quality.
Check out time is 11:00 and they push you to be out by then.
the breakfast and later checkout was great, the room was very nice and very comfortable. They even had free cookies at checkin and they were delicious. I liked the entire experience.
Staff was wonderful. Very helpful and courteous. Clean
I have no serious complaints about the hotel. It was clean, staff was friendly, and the amenities were good. The free breakfast was pretty extensive. I found it a little expensive for not being a luxury hotel (but then again, West Palm tends to be pricey.) The pillows also looked really fluffy, but once I put my head on them, they flattened like pancakes! Woke up with a neck ache.
Nice and new hotel. Location can't be beat as you are right in the middle of west palm. Staff is really friendly. Overall I am usually a tough customer when it comes to reviews but I have nothing bad to say. 4.7 out of 5 stars!
Nice rooms furnished well. Good restaurant. Location was ideal for those who wish to shop at nearby city place. Parking is a big issue. Construction makes getting into hotel difficult no parking lot all in garage attached in hotel. Valet was 25 dollars. A little steep to move it 100 yards.
The workers were very pleasant!
Great room. Great location. Better than the reviews. We had a wonderful stay in a large, comfortable and clean room. Nope
Right on the beach, staff friendly and helpful. Family atmosphere.
Everything was brand new, Service was wonderful. Took longer than expected to check in. Check in time is 3pm we got to our room at 4:25pm. They accommodated us so we could change and enjoy the pool. Fortunately it was a sunny day. When we got to our room we were not disappointed. Gorgeous 2 BR condo and plenty of room for a family of 5. Large balcony, 20th floor with a view of the ocean, waterway and all the way down the coast. Only stayed for a weekend, but wished it was at least a week. Pool, Hottubs, & kids facilities were awesome. Right on the beach with Chairs and umbrellas you don't have to pay for. The marketplace needs a little more inventory, but a Publix is right down the road. I hope to go here again in the near future and stay longer. One more thing...No time share pressure
Went for a long weekend villa was beautiful. right on beach. Would recommend.
I loved the charming unique decor and genuinely friendly kind staff. Location was wonderful!! The red robes were so pretty and unusual candy in the room a fun surprise
The common area decor was very pleasing. No bedside table, no directions as to where things were in the hotel upon arrival (like the elevator, which was down a hall) or that complimentary coffee was In the lobby every morning (Ie no coffee maker on the room), no info on Palm Beach in the room, dirty bathroom(my barefeet stuck to the floor) with no shampoo, someone else's hair in the drain, no morning paper, room next to outdoor seating for the restaurant so very noisy, music from function room until 1 am, loud air conditioner next to the bed so cold air blew on you all night.
Food and room and turndown service Excellent
The service was excellent! The front desk staff greeted me with extreme friendliness upon entering and exiting the lobby! Great breakfast, and our room and the property in general seemed really clean and new. I'm actually not one to write reviews at all, but I was just really impressed with this hotel and thought they should know! Hope this helps people also find a good stay! I put it on par with Disney level service! Nothing, they were great! Great deal, great property, great service, and great breakfast!
We received alot for the price. It was a great value. Location was very convenient too.
The night we stayed at a comparable hotel and it was horrible. Ther wa construction going on. Low water pressure made washing my daughter could boy brush. The room was noisy an it smelled. The Springfield was none of those things. The room was lovely and smelled good. Goo water pressure and lots of hot water was available. The staff ere warm and made us feel welcome. We will return. No hot tub
The hotel is very clean and the breakfast was very good especially since it was free. Very good value! No pets also no smoking and very clean. The value for the large rooms and the walk in closet was a first in this price range. Very good location also. The work out room was sorry but very clean. Iron as usual was sorry and there could have been 2tvs