Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Incredible bar."10.0 "
Delicious alcoholic drinks , according to 100%." -
9.5 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 9.6 "96%liked the proximity to shopping ." 7.3 "Great parking , according to 73%." 10.0 "City centre within easy reach , said 100%." 9.4 "94% thoughtparking was inexpensive ." 10.0 "100%liked the proximity to sightseeing ." -
9.3 "World class service."9.7 "97% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." -
9.2 "Excellent pool."9.1 "
Clean pool , said 91%." -
9.2 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
2.8 "Disappointing internet connection."1.2 "88% said the
wifi quality was bad ."
Overall Rating
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10.0 "Incredible bar."
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9.6 "Terrific location."10.0 "100%
enjoyed the restaurants & bars nearby ." 9.6 "96%liked the proximity to shopping ." 7.4 "Great parking , according to 74%." 9.2 "92% thoughtparking was inexpensive ." 10.0 "City centre within easy reach , said 100%." -
9.2 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
9.1 "Excellent pool."
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9.1 "World class service."9.5 "95% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." -
2.5 "Disappointing internet connection."
Overall Rating
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9.5 "Terrific location."
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9.3 "Excellent pool."
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.1 "Excellent amenities."9.1 "91% thought the
building was wonderful ." -
7.4 "Nice rooms."
Overall Rating
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9.1 "World class service."9.0 "90% said the
reception staff was great ." 9.5 "95% found thestaff to be very friendly ." -
7.1 "Nice rooms."
Overall Rating
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9.6 "Terrific location."
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.9 "Amenities are good."8.9 "89% thought the
building was wonderful ." -
8.8 "Vibe was good."
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7.4 "Nice rooms."
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6.9 "Average comfort."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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5.7review from
Broken hot-tub? Half the benefit of a mid-winter stay in Palm Springs is jacuzzi time and it's broken.
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4.8review from
we called ahead to see if we could arrive early and use the pool they told us yes bu when we arrived we could not use the facilities!! Disturbed us with phone calls seeing if we needed anything after we checked in and they walked us to our room we felt very disturbed our whole stay.
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5.1review from
Property, location, and hotel itself was pretty good! Management, reservations, very unethical business practices! Cross your fingers that you don't have to deal with management and can just get into the hotel without problems. I have never dealt with a more unprofessional or unethical privately owned hotel in my life... You have been warned! We were told we made two [2] reservations for the same days, guests, and would be responsible for paying for both even though it was a clear mistake on the hotels part. We are working through the credit card company now to turn them in!
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4.8review from
Toilet ran all night. Bed was uncomfortable. Magnetic key constantly didn't work. Window in the room that had no blinds no elevator to room
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7.3review from
Great location. Quiet even though it is between to major streets. Walking distance to great food and shopping. A short drive to spectacular scenery. The staff were all helpful and in good spirits.
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6.3review from
The location is in the heart of downtown. It is so quaint and comfortable.
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8.0review from
The staff were great and the hotel is in downtown Palm Springs. We parked when we got there and only got in our car to drive home. It was very quiet. Our kids (3 & 5) had a blast and they were very accommodating with our Boxer Moose. They even provided a dog bed and bowl for him! The room was very cute with a jacuzzi tub in the room with a lot of very hot water. The bed was a bit soft. We prefer a very firm mattress.
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6.7review from
great room with fire place no elevator or bellboy
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6.7review from
Location is right on the main street, room was large and comfortable, dog-friendly and provided dog bed, bowls and treats Most staff was very friendly, but even though we received a letter at check-in about asking the front desk for dog-friendly restaurants, etc. we received only two recommendations and a general comment that it is ok to bring the dog to most restaurants with outdoor patios when we asked.
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7.3review from
Very pretty boutique hotel. Efficient & helpful staff.
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7.7review from
The staff were very friendly and helpful. The room was quite comfortable, with a nice ambience thanks to an electric fireplace, nicely designed bathroom, and very comfortable bed. No.
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7.0review from
Room comfortable and clean, loads of space
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8.0review from
Very friendly, great location, beautifully decorated and clean Breakfast
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7.6review from
It would be nice to have a coke machine on the grounds for late night beverages
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8.0review from
The staff were great and the hotel is in downtown Palm Springs. We parked when we got there and only got in our car to drive home. It was very quiet. Our kids (3 & 5) had a blast and they were very accommodating with our Boxer Moose. They even provided a dog bed and bowl for him! The room was very cute with a jacuzzi tub in the room with a lot of very hot water. The bed was a bit soft. We prefer a very firm mattress.
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8.0review from
Very friendly, great location, beautifully decorated and clean Breakfast
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7.3review from
Great location. Quiet even though it is between to major streets. Walking distance to great food and shopping. A short drive to spectacular scenery. The staff were all helpful and in good spirits.
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6.7review from
great room with fire place no elevator or bellboy
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6.7review from
Location is right on the main street, room was large and comfortable, dog-friendly and provided dog bed, bowls and treats Most staff was very friendly, but even though we received a letter at check-in about asking the front desk for dog-friendly restaurants, etc. we received only two recommendations and a general comment that it is ok to bring the dog to most restaurants with outdoor patios when we asked.
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7.3review from
Very pretty boutique hotel. Efficient & helpful staff.
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7.7review from
The staff were very friendly and helpful. The room was quite comfortable, with a nice ambience thanks to an electric fireplace, nicely designed bathroom, and very comfortable bed. No.
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7.0review from
Room comfortable and clean, loads of space
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7.6review from
It would be nice to have a coke machine on the grounds for late night beverages
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5.7review from
Broken hot-tub? Half the benefit of a mid-winter stay in Palm Springs is jacuzzi time and it's broken.
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4.8review from
we called ahead to see if we could arrive early and use the pool they told us yes bu when we arrived we could not use the facilities!! Disturbed us with phone calls seeing if we needed anything after we checked in and they walked us to our room we felt very disturbed our whole stay.
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5.1review from
Property, location, and hotel itself was pretty good! Management, reservations, very unethical business practices! Cross your fingers that you don't have to deal with management and can just get into the hotel without problems. I have never dealt with a more unprofessional or unethical privately owned hotel in my life... You have been warned! We were told we made two [2] reservations for the same days, guests, and would be responsible for paying for both even though it was a clear mistake on the hotels part. We are working through the credit card company now to turn them in!
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4.8review from
Toilet ran all night. Bed was uncomfortable. Magnetic key constantly didn't work. Window in the room that had no blinds no elevator to room
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6.3review from
The location is in the heart of downtown. It is so quaint and comfortable.
