Palm Mountain Resort & Spa

Guests appreciate the great location, clean rooms, and spacious grounds. The hotel offers a lovely pool area and super comfy beds for a relaxing stay.

The hotel provides free parking, a convenient airport shuttle, and a variety of dining options including a restaurant, coffee shop, and snack bar. Additionally, guests can enjoy the outdoor pool, spa, and fitness center.

Some guests have mentioned concerns about outdated rooms, noisy air conditioning units, and the lack of a buffet breakfast. Additionally, a few guests experienced issues with the cleanliness and functionality of certain room amenities.

The high season is in March, offering a vibrant atmosphere for guests to enjoy the hotel's fantastic location and nearby attractions. However, the hotel is also a great choice for a weekend getaway in the low season during June.

The staff at Palm Mountain Resort & Spa are known for being responsive, friendly, and accommodating. Guests appreciate the helpful and courteous service, making for a pleasant and convenient stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported noise issues, particularly from nearby events or loud music. If you're sensitive to noise, it may be beneficial to inquire about potential noise disturbances during your stay.

Some guests were surprised by the discrepancy between the room descriptions on booking websites and the actual views from the rooms. It's advisable to verify the room details directly with the hotel to ensure accurate expectations.

The hotel's central location near downtown Palm Springs and close proximity to restaurants, shops, and attractions was highlighted by many guests. Exploring the area on foot is highly recommended.

Several guests mentioned that while the location and amenities were commendable, the rooms themselves were described as dated or in need of renovation. Consider this aspect when booking.

While the hotel offers a free airport shuttle, some guests experienced issues with availability and capacity. It's advisable to confirm shuttle arrangements in advance, especially during peak travel times.

Many guests praised the pool and spa facilities, mentioning that they were well-maintained and provided a relaxing experience. Consider allocating time to unwind in these areas during your stay.

If traveling with pets, the hotel's pet-friendly policy was appreciated by several guests. It's recommended to inquire about any applicable charges and specific pet-friendly amenities.

Some guests mentioned receiving room upgrades upon arrival. While not guaranteed, it may be worth politely inquiring about the possibility of an upgrade, especially if celebrating a special occasion.

A few guests reported challenges with parking availability. If you're traveling by car, it's advisable to inquire about parking arrangements and availability to ensure a smooth experience.