rate per night
based on 993 reviews
Health and safety
Services and conveniences
Media and entertainment
Pool and spa
Accessibility and suitability
Parking and transportation
Things to do
I arrived to the hotel very late after getting a flat tire during travel and waiting for aaa. Upon late check in, showering and jumping into bed, I woke up to discover the sheets underneath the comforters were spotted and dirty with something that looked like food, even spreading to my brand new pajamas. The front desk agent and manager had me come down to the front desk three separate times to speak to them and show them my pjs as well as having the housekeeping manager inspect the room and not replacing the sheets. They just left the mattress completely bare. When I asked them what it was on the sheets so I know how to treat my brand new pjs, I was told housekeeping would’ve never left the room in that condition. As a customer who stays frequently with Hilton to the point that I used Hilton points to Book this stay, I felt very unappreciated. Not only did the staff do absolutely nothing to accommodate the poor room conditions, they basically accused me of making the mess myself. Then offered the same discount available as online as an extra discount to accommodate when I stated I was staying two additional nights.
Lights in bathroom. Need to be brighter.
The alcoholic beverages at the pool bar were the biggest let down.
|Check in anytime after 4:00 PM, check out anytime before 12:00 PM|
|Cancellation/prepayment policies vary by room type and provider.|
All reservations at Hilton Palm Springs – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Palm Springs is located at 400 East Tahquitz Canyon Way in Baristo, 0.5 miles from the center of Palm Springs. Palm Springs Art Museum is the closest landmark to Hilton Palm Springs.
Check-in time is 4:00 PM and check-out time is 12:00 PM at Hilton Palm Springs.
Yes, Hilton Palm Springs offers free Wi-Fi.
No, Hilton Palm Springs does not offer free parking.
Yes, Hilton Palm Springs offers free airport shuttle service.
Hilton Palm Springs is 2.1 miles from Palm Springs. Hilton Palm Springs is 43.9 miles from San Bernardino Int.
Yes, Hilton Palm Springs is a pet-friendly hotel.
Yes, Hilton Palm Springs has a pool onsite.