Palm Canyon Resort by Diamond Resorts

Guests have mentioned that the mattress on the sofa bed was surprisingly comfortable, and the beds were described as too comfortable, perfect, and great.

Some guests mentioned that large cars did not fit in the underground parking, causing concern about leaving their car outside. However, others appreciated the convenience of underground parking.

Guests have praised the poolside bar and snack area, while some mentioned limited food options within the hotel. However, the food at the bar was described as good.

While some guests found the rooms and pool to be clean, others reported concerns about dirty carpets, a dirty kitchen, and a lack of housekeeping during their stay.

The high season is in March, and the low season is in May, which may impact the availability of certain amenities and the overall experience during these times.

Several guests recommended choosing a room with a balcony facing the mountains for a scenic and relaxing experience.

Prior to booking, inquire about any ongoing maintenance or closures of amenities such as the water slides to avoid disappointment upon arrival.

Guests suggested that the check-in time should be earlier to fully utilize the resort facilities, especially for families with children who want to enjoy the water slides.

Some guests reported receiving multiple calls and texts from the front desk for sales pitches and timeshare presentations, which may disrupt relaxation. Consider setting clear boundaries to avoid interruptions.

If dissatisfied with the room assigned, consider requesting an upgrade, as some guests felt that their room did not align with their booking preferences.

Before settling in, thoroughly inspect the room for cleanliness, especially the carpets and furniture, as a few guests encountered issues with cleanliness and odors.

Guests staying in rooms near the pool area reported disturbances from loud music and noise, impacting their overall experience. Consider requesting a room away from potential noise sources.

Inquire about any nearby or onsite construction activities to avoid potential disturbances during the stay.

Guests appreciated the well-equipped kitchen and recommended utilizing it for added convenience during the stay.

Some guests expressed dissatisfaction with the resort fees, urging others to clarify the specific amenities covered to ensure value for money.