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Excellent hotel with very good staff and great location on the marina with easy access by foot to the centre or by public transport to the beach. Decent night-life located closeby too...good breakfast.. Rang the hotel on the night before arrival to confirm on early check-in and told it would be no problem. Arrived at 10am and room was not ready then told to come back by 12/12.30pm but still the room was not ready - eventually checked in at 13.30pm - did get a room with a marina view but was not a good start.
The staff was very helpful and the overall sixties/seventies style of the hotel aggreed with me. During our stay the outdoor pool was closed although the weather was excellent.
The hotel has a wonderful view, the room was very clean and really comfortable. The breakfast amazing
Excellent facilities, good location, polite and helpful staff, superb breakfast menu External noise throughout the night - take earplugs!
Location was excellent. Lovely view of Palma bay. Overall - a good experience. While the room was clean it was a little outdated - heavy 80's style furniture/decor was not in keeping with my personal taste, however, the bathroom was more up to date.
Breakfast buffet Poor air conditioning in room
Location Bar and disco noise all night
Everything was superb! Highly recommend!
There is noise from the street as the hotel is in the night club area of Palma.
Good location and value for money
wonderful pool breakfast was overpriced and the fitness room was non-existent
the service food at the pool
Great staff, great breakfast, nice pool, great location. Great room - we have a room looking at Tito's, a very popular night venue, open until late in the night, but the sound isolation was great, so we heard nothig!
stuff I expected that there is bigger and better gym
Wonderful stay, very pleasant front of house staff, very comfortable room. Let down a little by poor housekeeping over the four nights.
The room is very comfortable,breakfast was delicious and the restaurant staff impecable. The water pressure of the bathroom .
Very friendly staff. Spacious rooms with great attention to detail - especially accessories provided in the bathroom. Could have a better selection of english entertainment channels on the television.
The staff were fantastic, so accomodating, and the views from the rooms were so beautiful (sea-view rooms). Our only complaint was the room cleaning - it was a bit shoddy, wine glasses were left as they were without being taken away, the room was turned down with no attempt at making anything else right - in all just a bit of a quick and unprofessional job for a 5 star hotel. This was the only thing though, the whole hotel was amazing otherwise and we would definitely go back again.
I love the Victoria. The friendly staff, immaculate surroundings, nothing is too much trouble for anyone.
Location, rooms excellent, comfort, people, employees great no
Chill out area, roof area. It is not a 4 star hotel: small rooms, no room telephone, no room service, elevator small and old, staff not prepared, breakfast very very poor.
Friedness of staff, small but pretty breakfast. Carpet on florrs and lift were just awfull, need urgent change. Hotel is ending some majir works, maybe this is why...
Relaxing lounge area Breakfast is not very well organized, though the girls are nice
This is a good place to stay;- comfortable and clean with very helpful and polite staff;- an enjoyable continental breakfast;- 200 mtrs from the bus stop for the No.1 bus direct to / from the airport (4 euros). Nothing actually, but the "sea view" rooms are overpriced.
Pretty boutique hotel, the staff really looked after us well, breakfast was good, would recommend pool is tiny and the jacuzi was not working, they did not have the 4 twin rooms I had requested on arrival.
The staff were very polite and helpful but not really friendly.
Jacuzzi I didn't like the lack of organization skills at reception. If you go there don't ask anything by phone, go down, otherwise they will take for ever. The cleaning staff in the morning don't respect the "please don't disturbe" sign at the door (they open it 3 times, I had to ask in reception: please let us sleep
Good sized comfortable room Cockroach in bathroom upset my wife
The comfortable atmosphere, easy access to the City. Our room over the entrance to the hotel picked up a lot of late night noise.
The location is fine, even though it is not in the center of town, but taxi's are just on the corner of the street and it's cheap Not that I can think of
Easy access to stroll into city centre as well as the bus route to several beaches
The hotel is comfortable and the location is nice if you prefer to stay outside of the downtown even walking a little. The hotel is near the restaurants and also the night life (boates). You can visit the Castel Bellver climbing some small streets and stairs. If you are without car and with baggage it is better you take a taxi. The hotel is quite near the Passeo Maritimo around Auditorium, but you need to climb a small street or stairs to get the Av. Joan Mirò and than the hotel. A hotel in the downtown, a nice place to get around without car is Pl. de Espanya.
nice rooms, clean, good location, good breakfast 2 single beds put together in stead of 1 double bed
It close proximity to the marina area and also the quiet location of the hotel the beds were too hard for our liking
the receptionist was extremeley helpful with information re Palma and also answering aany questions The breakfast was cold. This included the cooked food and also water for making a hot drink. The bacon and egss were cold. The hotplates were not switched on. I had to ask each day for hot water as the water in the flasks was tepid
Pleasant, qujite location.
very friendly staff and clean and nice rooms the beds are not so comfortable, pretty far from everything
Very clean and, for us, a good location for the money. NB we stayed 2 night on arrival in Mallorca and a further 2 nights before departure. nothing
in a residential area part of mallorca--- not in an international tourist area
Close to Palma night life.
The hotel was close to the city and buses were very frequent into the city centre
Was not happy that the sheets were changed. This is the first time I've ever stayed in a hotel where I've had this concern. The receptionist moved me promptly to a new room so no issues with their response - which was good.
Central location and the genuine wish to help from all the hotel staff Rooms table not big enough to play cards on!!!. Would have been good to have 2 small balcony chairs
Clean, quiet, comfortable, friendly It is up a steep hill and a long way from the historical centre