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During my stay at the Zen I enjoyed the large flat screen TV, the firm comfortable bed and the convienant front door parking. I accidentally kicked the wood corner of the bed frame and left with a large black and blue bruise above my ankle. Following day, my boyfriend kicked it too! That characteristic of the bed might lead to others getting hurt too.
The staff are very nice and helpful. The rooms are nicely furbished and very clean.
Room was very nice, well designed and attractive. Loved the coffee beans and grinder for coffee in the morning (in room). Only negative is that the exterior wasn't quite what one would expect with the name Zen Hotel. It isn't bad but the building is old and doesn't have the Asian feel that we expected.
Clean, good breakfast, very helpful staff
Excellent coffee at breakfast & great value for money!
clean and large rooms, converted from motel. slightly noisy rooms facing El Camino
Nice room at an excellent rate Paid more for other places in the vicinity that were not nearly as nice as the Zen
Friendly staff. Beautiful plants and flowers, especially pool area. Convenient to Palo Alto. Convenient to several restaurants. A bit downscale. Older motel with few room improvements. No elevator.
It is a good place to stay..and nothing bad about it
The Stanford Motor Inn was two miles from my appointment with Stanford University Medical Center and was an easy commute. I found my stay to be quiet and clean so I was happy.
I love the two room suites. They are two bedrooms and a small kitchen area for a price that cannot be beat. The hotel overall is a good deal and close to lots of good food. The outside is undergoing upgrades but the rooms are clean and quiet and spacious. The pillows are small and the water pressure in the shower was not awesome. I'm not sure if the water issue is due to city usage restrictions or not, but my water was cold by the end.
Room was good (big enough and clear), location is excellent (not so far from Stanford Univ.) Hotel really has no breakfast room
It was very clean and it was obvious they were actively remodeling and it was very nicely decorated.. I travel a to. And honestly I realize that hotel beds are not the best, however I honestly looked to check if I wasn't actually sleeping on a boxed spring that is how bad it was .. Worst ever!! And usually when a mattress totally sucks you can position your pillows to help. Well that only works if your pillows aren't the size of throw pillows the small kind and hard as a rock flat.. In retrospect they were probably sold as a matching set with those bedrock beds..
Easy parking. Quiet. Musty smell in room
convenient and inexpensive, nice staff...room fine for the price, close to everything you need in the area
for the price it was very clean and in a good location. I would stay again.
I was very disappointed overall and would definitely not go back. I moved the next evening to Best Western Mountain View and this was a much better hotel for the same price. Poor cleanliness, noisy and internet did not work.
There was a refrigerator in the room, tv, wifi, and a bed. These were the good things. If there are any other suitable choices in hotels, do not stay at this one. Paying a bit more would be worth it. It was dirty and quite smelly,
location,easy to get to.quiet. small rooms.i didnt like the bed and found the pillows to be uncomfortable.stains on the blanket above the bed sheets.
The flat screen tv was about the best thing there. However, it was inconvenient to have to use two controls for the tv. One control was to change channels, the other control was for the power and volume. Our towels were stained/dirty, pretty thin and worn out.
Rooms were immaculate. Locally owned by people who obviously care about the comfort of their visitors. Housekeeping clearly took pride in their work.
nice clean convenient
Ground level convenient to parking. Convenient tp PA hospital for VA O ;logged on the the hotel web site and notice Priceling was showing a $75 rate, while I paid $95 thru Booking.com. Note a good reference for Booking .com
Clean, fast WiFi, nice art print on the wall. Adequate parking, and of course a low price in a costly area. Lumpy bed, loud and not very effective AC, laughable breakfast, bit of a sketchy vibe if you're the sort to spook easily. Slow front desk everything.
Swimming pool. WiFi was inconsistent, price was way too much. "Breakfast" was served in a small room with a couch. If you are in the bay area, maybe check out another city to stay in, the owner said all hotels/motels in the city go for over 200$.
No wifi connection Old / dirty furnitures Poor breakfast
It was in a pretty good location since it does have a Palo Alto address and is right on El Camino Real. But, it is not right in the heart of Palo Alto near downtown or Stanford. They do offer a free bag of chips and free water (Kirkland brand) in the room. And, there is a coffee maker if you need it. EVERYTHING! This is a total "bait and switch". The website presents a cute, quaint hotel both through the photography/logo and language that is used. It is anything but. I looked in the closet and saw an old, used "Days Inn" paper cup (why has the closet not been cleaned out!!!), and it made sense. This must be a former Days Inn. The rooms are motel-style where they open into a parking lot. They feature a weak chain for the door. I was 1,000% disappointed, especially for the price. The website said, "our continually updated, one of a kind guest rooms feature plush beds, modern bathrooms, and a full array of amenities." This place is nothing like that description. It is not at all updated. It was formerly a Days Inn, and it looks like an old, out-of-date Days Inn that would be better in a low-end neighborhood not Palo Alto. The only good thing about the room is that it had a large flat screen TV with Dish Network. And, there is free wi-fi. The beds have no headboards, the pillows are bad, the bedspreads have stains, the lamp shades were cracked and showing yellow water stains, the furniture is way out of date, the hangers were old, the room is super small (had to put the luggage rack in front of the entry door to have room). The bathroom is bad – the door didn’t even close all of the way. The towels are like loofah sponges - very thin and really rough. I noticed wear spots on the carpets and the walls were dinged and nicked. And, sadly we paid $238/night - $270+ with taxes/fees (based on the language and imagery on their website). It is really bad. I would AVOID this hotel like the plague unless they offer a super, super low rate. The lady at the desk claimed that they were renovating (I saw no evidence). I highly recommend you wait until the renovations are done and then give it a try (but, only once you have photo confirmation of the end result). If their renovations live up to the website imagery and language (and price), then this will eventually be a fine local hotel. But, right now, it is not good at all. The lobby features tired wood paneling and very tacky decorations. And, they offer a "grab and go" breakfast, but it is super basic with plastic packaged muffins and danish. I highly recommend you avoid this hotel!!
Room carpet very stained, couldn't tell if it had been cleaned. No matresss pad. Faucets loose, black mold in shower.....
Location. Great breakfast. Quiet. Broken door lock.
The location is in a very nice area of Campbell. You can walk to Downtown Campbell with ease and there are good dining options around. The breakfast is very good; it proved beyond expectations. This place is shady and dirty. The jacuzzi wasn't officially closed during our stay....but the grey grime floating in it did not entice a dip. The walkways were covered in trash and bird feces. Cobwebs adorned the railings throughout the complex. Some of the doors DO NOT latch completely; in your carelessness it could be very easy to leave the door completely ajar. The shades and curtains do not cover the windows entirely, leaving late sleepers suffering through sunlite.
Friendly front desk, clean room, extensive breakfast that ends 10am Monday thru Friday and 11am weekends and holidays.
Very friendly, professional front desk staff, clean room, great location. Even complimentary breakfast. Definitely great value! Nothing!
Friendly and helpful staff. Great breakfast. Excellent location for our purposes. Clean and comfortable rooms.
location. I use to put all my clients at this hotel and conduct meetings there because of their proximity to us. The customer loved it because of what was around the hotel and the hotel was in very good condition. Run down, needs a total overhaul. Has lots of competition in the surrounding area, but they could be so attractive, plus they are known because they have been there for so long. Their price was lower than hotels right around them, but that is because they are so run down (by today's standards). They should go for it and update the whole hotel and then advertise the hell out of it. It could be considered a boutique hotel which would differentiate it from other brand name hotels.
Rate was good Access to room was fine Room was clean Newer in-wall AC unit Quiet (mostly) Parking was free (and had enough spaces) WiFi was working, but barely It's a little tricky to get in/out of (have to be traveling in the right direction on Campbell Ave, not the easiest freeway access despite being next to the freeway) It's quite loud when people walk outside your room (upstairs)
Very friendly staff, overall the rooms are nice, clean. Bed was comfortable. Close to where I needed to be for meetings. Breakfast room was large, clean, good selection, good coffee. Would return for work trips, especially for the price! Took >10 minutes for the hot water to get warm...so much so that the first day I showered I didn't even notice the water getting very warm at all even after letting the water run and run for several minutes. My room must have been the farthest from the water heater! Additionally, the room coffee maker had ~1cm of stagnant looking water sitting at the bottom of the reservoir (gross), though because of the free coffee with breakfast it did not matter.
Breakfast was free Rom was dirty asked to be move to another room. Guy at the desk acted like I was putting him out to do his job. Did feel like I was a valued customer. Rooms out dated and the price was not worth it.
It was where I needed it to be. It was clean and easy to deal with through Kayak. Just a place to sleep. Nothing noteworthy.
Well kept facility, good breakfast for the price, best price in the area for a hotel with two beds in a room, close to Shoreline Amphitheater. Out of the way location.
I was bitten by the bedbugs. It was terrible!
Convenient location; always feel welcome - have stayed there 15-20 times over past 3-4 years. No
Value-for-money, clean and quiet Very limited facilities Basic Wi-Fi could be included in the room package; daily charges for paid Wi-Fi access on the higher side
Location It was loud, dirty and had lot's of "suspicious" customers. Definitely not recommended.
Close to the airport. Outside: -Obvious drug deals visible from the check-in office. -Prostitutes and their escorts in the halls. -Various men with dogs wandering the parking lot. Inside: -Plastic covered mattresses. -Noisy AC unit. -Broken refrigerator. -Cigarette burns on furniture and shower. -Thin walls.
There was nothing good about this motel The building is falling apart. The stairs are held up by boards...very unsafe!!! Very scared. Lots of yelling, slamming doors, kicking and beating on walls. People digging in the dumpster. Couldn't stay another night. Had our money refunded.
Dirty and noisy. I was there for five days and had to get new key cards twice because they stopped working.
Staff Not secure quite a lot of police activity and window of my truck was smashed in and my stuff was stolen. Room was cheap till you figure cost of repairs to truck. Not safe
Nothing It's vert old and dirty, so smelly. I couldn't tell what was in the sink!
Quiet No access to sodas after certain time
Place looked nasty, sure sheets seemed clean but old, run down, and flat pillows. Nasty green carpet from the 70's, and just reminded me and my wife of the rich motel. Everything really, especially the uncomfortable beds!
Location was convenient to my work. No shampoo provided
Easy access to 101 freeway and San Jose airport Very slow wifi and lack of open electrical plugs.
The whole thing felt dirty, nothing in the room feels inviting. Also, that was the worst bed to sleep in, my neck is still killing me.
It was clean. Very very old facility. Uncomfortable. Cheap as hell. Three little tiny pillows. Couldn't even get a big pillow. They claim to have breakfast but it's a few muffins and some cereal. No plastic plates or silverware. And you can't take anything back to your room. Overall it was just a terrible experience.
I liked how decent it looked for the price we payed it was a nice place. Clean enough for us as in no blood or insects crawling around like other hotels reviews I had read. Nice little studio type of rooms with nice wood floors and a big enough queen bed for two The shower was a one person shower so it wasn't very spacious. The beds were not very comfy but if staying over night it's not a big deal and lastly the locations of the staircases were a bit confusing.
There is no lock to the restroom in the room.