This was our third time here and things have gone downhill. Zero room amenities, costly breakfast, politely indifferent staff. I was able to get a an espresso at the coffee bar but my friend behind me...
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4 stars
Courtyard by Marriott Los Angeles Pasadena/Old Town
180 North Fair Oaks Avenue, Pasadena, CA 91103, United States
Pasadena, CA
See location+1 626 403 7600Photos of Courtyard by Marriott Los Angeles Pasadena/Old Town
Overview
Located in the Old Town district of Pasadena, California, Courtyard by Marriott offers a variety of modern amenities and close proximities to nearby attractions.
The hotel rooms in Courtyard by Marriott focuses on minimalism and elegant interior designs. Guests can enjoy room service, instant hot water for coffee and tea, and an in-room microwave. A desk is also provided for work purposes, as well as a comfortable sofa and an alarm clock for early risers. Each room also comes with an iPod dock, complimentary high-speed internet, and a flat screen TV. Premium rooms are equipped with a whirlpool and an oversized bathtub with spray jets.
Guests can enjoy American breakfast and dinner entrees at this hotel's in-house restaurant, The Bistro. Meals may also be delivered from this restaurant to a guest's hotel room. Other nearby restaurants include The Cheesecake Factory, The Kitchen, and Cafe Santorini.
For guests who love to workout, this hotel offers a fitness center that is equipped with free weights, treadmills, ellipticals, and exercise bikes. A heated outdoor pool with complimentary towel service is also located at this hotel, as well as a luxurious whirlpool.
Guests who are on a business trip can take advantage of the seven event rooms that this hotel offers. Each of these rooms comes with a film projector, LCD panel, AV equipment, and copy services, among many other amenities.
With so many things to do inside and outside of the Courtyard by Marriott, it's no wonder that guests make this hotel their number one choice when visiting Pasadena.
Latest deals for Courtyard by Marriott Los Angeles Pasadena/Old Town
Standard room
King room
Queen room
Double room
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Courtyard by Marriott Los Angeles Pasadena/Old Town
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business center
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Lowered sink
- Non-feather pillow
- Designated smoking area
- Private entrance
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
General
- Family rooms
- Inner courtyard view
- Interconnected room(s) available
- Pool view
- Storage available
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Coffee shop
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Spa bath
- Toilet
- Toilet paper
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Tumble dryer
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Things to do
- Gift shop
- Board games/puzzles
- Game room
Parking and transportation
- Parking
- EV charging station
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kid-friendly buffet
Fitness
- Fitness center
Reviews of Courtyard by Marriott Los Angeles Pasadena/Old Town
8.0
Very good
1211 verified ratings
Wonderful
547
Very good
236
Good
181
Okay
87
Fair
61
Mediocre
40
Poor
59
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, especially from the staff at the bistro and parking. However, several reviews mentioned cleanliness issues, including unclean bathrooms and unpleasant odors in some rooms. Additionally, hidden charges for parking and noise disturbances were noted as downsides.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
41 reviews
7.9 out of 10
6 reviews
All reviews
Pros (+) Location
Cons (-) They need better enforcement of their no smoking policy and making people turn down loud music after 10pm
Pros (+) Location ~ ENTIRE STAFF OF HOTEL !! Pool !!
Pros (+) Clean and comfortable
Cons (-) Upon check out I realized the overbilled me. They billed triple the rate promised when booked. Their response was it will take two business days. After hours of my own time I was able to get it correc...
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Cons (-) Water doesn't drain from tub
Cons (-) The price ! The only thing this place has going for it is the location!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a fitness center with free weights, treadmills, ellipticals, and exercise bikes, as well as a heated outdoor pool with complimentary towel service and a luxurious whirlpool.
What can guests expect from the hotel's in-house restaurant?
Guests can enjoy American breakfast and dinner entrees at the hotel's in-house restaurant, The Bistro, and have meals delivered to their room. Other nearby dining options include The Cheesecake Factory, The Kitchen, and Cafe Santorini.
What practical information should guests know about parking?
The hotel has parking available, but some guests have mentioned a lack of clarity regarding parking fees. It's advisable to inquire about parking fees upon arrival.
What are guests saying about the cleanliness of the hotel?
While some guests have mentioned cleanliness concerns, others have praised the clean rooms and comfortable beds. It's important to note that the hotel is undergoing renovations, which may impact the overall cleanliness during this period.
When is the best time to visit the hotel?
The high season is in December, and the low season is in January. Guests should consider the seasonality when planning their visit to the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Renovation Schedule
Check with the hotel about ongoing renovations, as some guests were surprised by construction work and its impact on their stay.
Room Selection
Request a renovated room to avoid staying in areas undergoing renovation, as some guests were disappointed by the condition of non-renovated rooms.
Noise Consideration
Be aware that the hotel's location may be noisy, with sirens and street noise, so light sleepers may want to prepare accordingly.
Parking Information
Inquire about parking fees in advance, as some guests were caught off guard by unexpected parking charges.
Breakfast Expectations
Manage expectations for breakfast, as some guests found the breakfast options to be limited or not meeting their preferences.
Staff Service
Rely on the friendly and helpful staff for assistance, as many guests appreciated the attentive and accommodating service.
Room Comfort
Request a room with a view to avoid facing less desirable sights, such as a gas station or construction materials, as mentioned by some guests.
Fitness Center and Pool
Take advantage of the well-equipped fitness center and the heated outdoor pool with complimentary towel service for a relaxing stay.
Business Services
Utilize the hotel's business facilities, including event rooms with various amenities, for any work-related needs during your stay.
Accessibility Features
If needed, confirm the availability of accessible rooms and facilities, as the hotel offers a range of accessibility features for guests with specific requirements.
Location
180 North Fair Oaks Avenue, Pasadena, CA 91103
What's nearby
- Old Pasadena337 yd
- Pasadena City Hall0.4 mi
- Paseo Colorado0.4 mi
- Pasadena Visitors Center0.5 mi
- Norton Simon Museum0.5 mi
- USC Pacific Asia Museum0.6 mi
- Fuller Theological Seminary0.6 mi
- Pasadena Museum of California Art0.6 mi
- Pasadena Museum of History0.6 mi
- The Gamble House0.6 mi
- Hilton Pasadena0.7 mi
- Scottish Rite Cathedral0.7 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Los Angeles Pasadena/Old Town
Low season | December |
|---|---|
High season | September |
Average price (weeknight) | $335 |
Average price (weekend night) | $258 |
When to book a room at Courtyard by Marriott Los Angeles Pasadena/Old Town
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Courtyard by Marriott Los Angeles Pasadena/Old Town
FAQs when booking at Courtyard by Marriott Los Angeles Pasadena/Old Town
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Value for money | 7.8 |
|---|---|
Distance to city center | 0.3 mi |
Nearest Airport | Burbank Bob Hope |
Distance to airport | 12.5 mi |