Pelling hotels

Pros: Excellent decor, old British colonial mansion

Cons: Food had limited spread and could have been tastier. On paying the bill in cash, the receipt was not given immediately, we had to come back and ask for it. I have still not received the bill. Looks like accounts are not computerized. I was told that bill will be sent on my email address. For such a well known Elgin hotels company, this was not expected.

Pros: Inviting us Royale and Treating very Royally

Cons: Very Excellent Food and very Excellent Service

Pros: Location is best

Cons: Less staff , and hotel has yet not released the hold amount done while reservation .

Pros: Location and staff is great

Cons: Though it is one of the heritage properties, the basic aminities in the bathroom aren't good enough. The fittings in bathrooms are very basic and comparable to 1/2 star rating hotels. The food menu was very avarage. I think it is certainly an overpriced property comparing other hotels in the same pricing range. Having said this, the location of the hotel is very good (it's not exactly at Pelling and 2-3 KM before Pelling) and the staff is very humble and polite. I recommend Booking.com to review it's rating and pricing. Thank you.

Pros: Breakfast was good and staff members are very good.

Cons: It's too costly and not worth

Pros: Good rooms and food, staff cooperative. Good location

Cons: Felt expensive to what was given

Pros: The location, the staff and the old world charm of the property

Pros: Staff behaviour and general Cosy ambience . The spa was also a great experience. It is a comfortable ,clean and beautifully decorated property.

Cons: There could have been a shuttle service to drop to town .

Pros: Location , cordial staff , over all had a nice relaxed holiday.

Cons: For the first two nights things were not much smooth. Cockroach and spider in room . The management insisted on meals as per other travel agent groups , which was mainly rice roti sabji paneer butter masala chicken curry type . After putting down our dissatisfaction they served good continental food later on for two dinners and one lunch .

Pros: 1) Loved the location of the property. 2) The decor is old school and nostalgic. 3) The view is spectacular. 4) The staff is super friendly and efficient. 5) Great Food. Limited palette but fresh and tasty. 6) The rooms are clean and cozy.

Cons: 1) The toiletries were not adequate. Also, the body and skin care products have lots of chemicals like parabens and other chemical preservatives. They can consider better products. 2) Was hoping for having local delicacies in the menu, but was dissapointed. Local Bhutia, Nepali, Lepcha or Sikkimise food should feature in the menu. 3) The Kanchenjunga was not visible! ;) Just to let you guys know ... if you are coming for the big mountain view then Nov - Mid Jan seems to be the ideal time! May - June is particularly cloudy!!

Pros: I rcommend this place. The service is very good and quick. The breakfast was delicious. I would certainly stay here again

Pros: Staff are very friendly.

Cons: They could have cleaned room daily.

Pros: View from room

Cons: Food

Pros: Outstanding hosts and staff at this lovely hotel really made our holiday very special. They were so welcoming and helpful-I would highly recommend visit ! There are spectacular views from the hotel and it is ideally placed for visiting a variety of fascinating local villages and Buddhist monasteries. We loved the amazing walks but it was the wonderful people who made it for us!

Pros: Staff was really good.

Pros: Everything

Pros: Amazing location. Staff is very helpful

Pros: The staff is friendly and helpful. The view from the rooms is excellent! One could see the mighty Kanchenjonga from one's bed!

Cons: Food options could have been better. The rooms are basic, but good for the price.

Pros: Everything!!!

Pros: Location and Service

Pros: Location, Staff, Food.

Cons: Cleanliness.

Pros: This resort is beyond amazing and deserves more than 5 stars. We stayed here for two days and enjoyed an excellent service! The rooms are cosy and spacious, equipped with an electric kettle, a geyser,a television and an intercom. The balconies overlook a beautiful garden and one can enjoy the view of the Kanchenjunga if the weather permits. The food is served hot and the service is pretty quick. The staff are amazing and helpful. We had an extra booking which we had to cancel at the last moment; they instantly refunded half the amount without any hesitation! Thanks Hilltop, will visit again. Had a lovely experience!

Pros: Awesome love with mountain view.. amazing hospitality..

Cons: Restaurant is slow.. Food was over charged for the quality and quantity..

Cons: Approach road should be upgraded.

Pros: Views Garden Staff Surrounding Facilities

Cons: Route to reach the resort from the main road. 500meters of Rocky road.

Pros: I liked the location

Cons: Price was a bit high for a person

Pros: The view, the staff, and anything and every thing that can be expected from a hotel.

Cons: The location tagged in google maps is not correct. Amd the place is 4kms away from rabong so that needed to be made made clear in the listing.

Pros: PROS: - Isolated place at the top and edge of the hill overlooking the mountains and valley below! Very scenic, serene and kind of spiritual place (other guests can be loud to spoil that though) - Full of flower plants that makes the air aromatic all the time - Hospitality is very very very good as the owners take personal interest. However, not sure of the service quality when the owner is not present as there is limited staff of 3 for its five rooms. Even the junior staff may not be dressed up etc like in 3-4 star hotels but kept a smiling face and were very warm and took great care (again not sure if that was because the owner was present, but I feel they would be that ways otherwise also) - Proper working geyser with nice hot water available 24hrs - The property and the rooms were very clean and decently arranged - They provided with car parking and stay for the driver free!!!! Brilliant arrangement for a very small property of just 5 rooms! - The food is brilliant be it veg or non-veg. Basic but tasty and it works for the limited purpose of stay in an isolated place. For non-vegetarians there are ample options and for fish lovers - they have padba, pomfret, hilsa, etc etc!!!! (They need to ensure slightly more hygiene for all and seggregation for vegetarians. Though the owner did show extreme level care while instructing his staff to make veg first and then non-veg etc) - The owners stay in a separate unit attached to the hotel and are locals with lot of knowledge about the place. So in case of any emergency or otherwise, they are approachable and can help in planning things out - There was lot of even pre-checkin interest as the owner called up couple of times to understand where we coming from, who all are there, which car, whether we would have lunch, etc etc. This experience I have never had even in any of the 5 star properties till date!! - They put a brilliant bonfire too!!!

Cons: CONS: - 500 mtr inclined sloped private kind of road that is not properly made so cars other than the likes of Innova, Xylo, Jeep, etc cannot reach and would need extremely skilled drivers. During rains, extremely risky to use that road. Not possible to even climb that keeping the car down with all luggage etc so ensure carrying a powerful car or else inform hotel manager in advance for some arrangements - It's in a small place like Ravangla and then again isolated from the town by 500-1000 meters so families with old people or kids who may need emergency medical assistance should avoid - NOT A 3-4-5 STAR PROPERTY so requesting future guests to keep expectations low on property built out. It is at best a motel with a great view, hospitality, cleanliness and good food. We opted for a stay in Ravangla to break our long journey from Pelling to Gangtok and for that limited purpose a 1 day stay was good. After reaching we felt, we should have stayed an extra 1-2 days to absorb that isolation and serene natural beauty. There was a honeymoon couple staying there for 5 days!!!! For middle income class families, this is a great great spot and for those above this category, it would be okay for those who can do away with the luxuries - Blankets become messy as blanket cover not stitched to the blankets inside so it all kind of crumbles inside - We did not feel cold given that the entire unit is insulated well with wood, floors insulated properly with layers and blankets worked well but would be better if there were heaters in rooms (am sure owner would have provided had we asked but better to keep in rooms anyways) - Over time, would be better if the accessories, decorations, the manicuring of the gardens, the pavement, etc and everything could be made slightly better in their finishing. While not expected to have expensive things but whatever is done be made more crisp and better finishing to bring that perfection to go with their great location and hospitality

Pros: The location is a bit difficult to identify but then it is like heaven. The view from the place is marvellous. Though we were not able to see the snow cladding mountain pick but we never repented for that. As it was already first week of June the chances were rare, but the serenity and peace in that place has made the stay beyond expectations. You can sit on wooden bench and can enjoy a cup of Temmi (local) tea with green mountains around you and you can whisper with your soul.

Cons: Since the rooms are made of bamboos and logs the sound from other rooms are a bit disturbing.

Pros: Location terrace of the property is unique though needs to be maintained.

Cons: Maintenance is very poor

Pros: The mountain view was good. Food was average.

Cons: They charged more than 3000rs and room heater charge extra. Blanket are stained which i showed to staff but they didn't change. The bed mattress was uncomfortable. Washroom tap,comoud washpipe is horrible. Very creepy feeling in this king's room. Hotel was way down the main road.

Pros: Overall it was a pleasant stay

Cons: Housekeeping could be better !!!

Pros: Very comfortable.

Pros: The view from the balcony

Cons: Everything was good

Pros: Liked the food. Also their open terrace helped us to have good views.

Cons: The linen was not very clean. General hygiene and sanitation levels were low.The buckets in the bathroom needed to be washed thoroughly. The toilet seat was broken.

Pros: The views from the rooms were good. The hotel had play room. The staff was helpful

Cons: Rooms need renovation. Property does not have lift, hence getting on upper floors with luggage is an issue. No good restaurants around. I was really surprised to receive a call from hotel one day prior to checkin that I need to make advance payment to confirm my stay, wherein I had alaredy provided my CC details at the time of booking. The hotel POS machine was not working, hence I had to transfer funds to staff account at check out.

Cons: Hotel more costly than facilities provided

Cons: Bathroom wasn't good. Geyser head a leakage.

Pros: Bed facilities is good

Cons: No lift facilities and entrance from terrace. Lighting facilities is not sufficient.

Pros: The staff are very friendly and helpful.

Pros: Special location and hotel

Cons: Nothing

Pros: Bed with electric blanket will force you in bed for longer time!

Cons: Spa was not operative. Laundry had some issues.

Pros: Portion size of the food containers can be improved considering the city

Pros: The retreat is a beautiful surprise. It is a beautiful property with a great view. The staff is very nice and courteous. Pelling, overall is a quite place and Chumbi is like a cherry on the cake.

Pros: View from some rooms

Cons: Manager was rude. Food horrible. Internet only in foyer & intermittent

Pros: The property is located at a supreme location with good view of Mt.Kanchenjunga. The restaurant staff are polite and friendly

Cons: The front desk staff needs to provide proper information about the facilities. House keeping needs improvement in the cleanliness of the towels. It had stain marks. The power had a major issue during our visit.

Pros: The layout and size of the room and facilities

Cons: Too many stairs and steps .... being off season many facilities were truncated

Pros: Location and staff attitude..

Pros: Good location. Friendly staff. Good breakfast.

Pros: The staff and the location was superb.

Cons: I like it overall.

Pros: I liked the entire ambiance, and specially the terrace , from which i was lucky to get a glimpse of Kanchenjunga. The staff was very helpful. In one line," i enjoyed my stay and look forward to go back with my family"

Pros: We stayed at this hotel for three nights with our two year old baby and we loved our stay. The hotel is away from the busy touristy centre in a quiet neighbourhood. The views from the balcony are spectacular. Kanchenjunga and other peaks are visible from the balcony on a clear day/morning. We were offered free breakfast. The food was delicious and fresh. The staff was very kind and friendly. They made sure we had everything we needed during our stay. WiFi was available during our stay but the signal was weak most of the times. The room was very large with a large double bed and a single bed. The towels were clean. The bathroom was clean with warm shower. Overall a wonderful place to stay and enjoy Pelling.

Cons: The WiFi was a bit weak at times.

Pros: Staff was very nice and I liked breakfast

Cons: Could be more clean

Pros: The perfect viewpoint in pelling...the room have hot water ,tea maker and a common balcony space... The staffs are so helpful and very friendly...

Pros: Nothing. Rather fooled by booking such so called hotel.

Cons: Sorry to say nothing appreciable.

Pros: The only good thing about the place is its location and view. You get a scenic view and other things becomes secondary. Don't have too much expectations about the facilities provided. The rooms big but are not very clean, Its an average hotel, and it needs betterment for price.

Cons: Cleanliness, Hygiene of Food, Torn Bed-sheets, Stinking smell.

Pros: Awesome location, friendly staff, cozy rooms with toilet and hot shower, breakfast included. Reasonable price. Recommend!

Pros: The cottage has a great view and it’s very comfortable. The staff is helpful and attentive. The food is delicious!!! Would come back every time.

Pros: Clean, good location, nice food, good staff.

Pros: Comfortable stay, nice rooms.

Cons: It was impossible to get any information or help.

Pros: Price. Location

Cons: My reaction: what was that?!!! I understand it is being run like a howrah shack where you get meals pre served in a thaali system even when you’ve not ordered thali. When you enter it looks like some draculas mansion has been covered in dust cobwebs and lady over there running the place wipes her washed hands with a Curtain!! Its a BnB in a wild wild west jungle at best. That’s my assessment of the not so ‘hotel’ hotel. Make no mistake the hill station is Aweeesome. Just not the accommodation. So basically thats the reason we were suprised why a pack of 11 got a deal worth 15K. Thats why its so cheap. A hoard of shack guys are running the place!

Pros: Nothing much gud

Cons: Room TV and mattress

Pros: Location

Cons: Glass window panes broken and it was chilling cold.

Pros: The bed was very hard...

Cons: The payment process ... They even not have a pos machine... They only revived cash . when we asked for pos machine or any other way , they said sorry sir ...

Pros: Value for money food is good all chanals r coming in TV vehicles r avilable staff is all so very nice manager is all very good thank for all staff

Cons: Nothing

Pros: The scenery

Cons: The staff spoke no english and we stuggled to communicate. The property misrepresented the amenities...wifi was unavailable for the duration of our stay. I requested a reduction of the bill directly with the owner. Reluctantly, he agreed to reduce our bill. I paid the bill but several days later I received a notice from Booking.com that said the property claimedwe did not pay our bill. Avoid this place. The owner is an unscrupulous crook who will be reincarnated as a mosquito.

Pros: nothing

Cons: rude behaviour. non co operative staff,. did not allot promised room. no get bill on check out

Pros: Nothing much

Cons: The mattresses were hard and hot water was not available for one of the rooms we stayed in. It was difficult to locate any staff in the morning to unlock the hotel gates to let us out.

Pros: Staff are good

Cons: Food are expensive

Pros: Staff are helpful

Cons: Food are expensive

Pros: Nothing

Cons: Everything

Pros: Very good staff. Hotel is good for stay with family

Pros: Need more value for money.

Pros: rooms was very clean & affordable.

Pros: The location was good.

Cons: Even after had a telephonic conversation with the Property owner a week ahead confirming about providing room heater at each of the four rooms, the staffs were unaware of the same as the owner himself was not available at the site. After quite harassment, the staffs given effort and succeeded in procuring only 02 room heaters. I decided to check out immediately when the owner Mr. Sharma rang me and said that he was trying to get another 02 room heaters. However, at last they managed another heater & a blower. Moreover, the heaters were all low wattage range which were unable to heat the room nor even the person sleeping next to it. The room carpets were not clean and torn. The walls were with damp.

Cons: This property is under construction / renovation and they have not updated it on website, this shows the carelessness towards the guest.

Pros: Helpful staff

Cons: It was not well maintain being as good infra