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Views Service in restaurant was appauling - we waited 15 minutes for menus and were told they were all being used. Then told that cooks were off and the food was worst I've ever eaten in a hotel.
There was a dripping noise from the wall everytime the heating started so it woke me up 3 times through the night but when I complained I got no reaction from your assiatant on reception.I Do not stay at a hotel to be awoken from my sleep 3 times in the night.
over all ok maid came into room while we were having breakfast and started to strip room, and left door wide open also the window was wide open when all our valueables were still in room(9.00am) booking out is not until 11.00am
The hotel felt a little run down and could do with some modernising.
Bed was comfortable, large room & generally quiet at night Rooms are beginning to look tired and in need of a makeover, i dont think they have been decorated for over 8 years.
The restaurant with its panoramic view. Room was massive.
We only stayed there because there was a wedding - there's not a lot of good to say about the hotel Breakfast food was cleared up at 10.10 a.m. on a Sunday. Rooms are very poor - our room had a leak under the bathroom sink.
when asked to change room staff couldn't have been more helpful cleanliness of rooms could have been better, staining on sheets. Could do with new decor.
Friendly staff. Excellent breakfast The breeze block corridors and small bedroom doors were reminiscent of HM Prison Peterhead. It was a long way from reception to the room and there did not appear to be a lift. OK for the able-bodied,
our room was very dark not enough lighting
Friendly staff..grate food and in good location. The room was very clean.
I liked the food very much,the staff were friendly and helpful the rooms were clean . Location.
Staff very friendly and helpful
Very Quiet and Comfortable. Nice spacious rooms. Modern and Clean
Comfort of the room and the quality of the food. Staff were attentive and friendly.
Good, friendly staff. Good food and comfortable room. We were awoken at 3.45am on our final morning. Someone was running up and down corridors, banging on doors. The handle of our room was rattled at least three times. We rang the night porter so the incident is on record.
a very relaxing, but efficiently run hotel. food in the grill room was worthy of its rating. will return if and when my business schedule permits
Very clean and modern rooms with excellent food.
A new and well appointed hotel. Very friendly and attentive staff. Excellent food. Not one of the best locations.
This hotel is almost excellent, and compared to others in the Aberdeen area is a bargain, well equipped, comfortable, overall Meal service could be slightly better, a laundry bag and tissues in the room would be nice, I also thought that the breakfast could have been better, difficult to find.
The reception staff were very helpfull, While I was on busines my wife explored the town. The lady on the desk provided maps and directions, even phoning her husband for advice on areas she wanted to visit.
The staff were very welcoming and helpful. Car parking is limited. The public/bar area was noisy, but I expect functions are a major part of the hotel's business.
I liked everything , pity we were only there one night , would certainly go back
Pleasant, friendly staff and comfortable accommodation centrally situated with good parking Whilst the room was fine the black mould in the shower was something that should be dealt with.
Was only in hotel from 19.00 till 7.45 next morning
we liked that it was central... and our evening meal was good (huge portion!) it was dirty at the entrance, people standing there, smoking... not a good look... and it's a little 'old and tired' in its decor...
I felt immediately relaxed on arrival and throughout. None.
It was very central for a overnight stay for a family wedding.
We used this hotel as a base camp while we visited our familes. The cooked breakfast wasn,t good. we woke up one morning and could smell cigarette smoke in our room
At a reasonable cost you get a welcoming hotel with friendly staff, good location and decent food..
Friendly staff. Good service. A nice and comfortable hotel, nicely situated for walks along the coast.
Relaxed and welcoming atmosphere, with helpful staff and good food.
The staff were very friendly, the rooms generous in size, the food in the restaurant was good.
The welcome, the informality, friendliness. Very comfortable and good breakfast. Nothing.