|October||Best time to beat the crowds with an average 5% drop in price.|
|June||Most popular time to fly with an average 10% increase in price.|
Average price of a round-trip
|$965||(avg. price over the last 2 weeks)|
Good deal for a round-trip
The United Kingdom does not have entry restrictions, but a 14-day quarantine is in place for arriving travelers arriving from outside the travel corridor. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
The cheapest airline ticket to Aberdeen from the United States in the last 72 hours was $479 round-trip on the route from Chicago to Aberdeen. The most popular route is from Houston to Aberdeen and the cheapest ticket found on this route in the last 72 hours was $546 round-trip.
Aberdeen Airport is 5 miles from the center of Aberdeen. View on Map.
Aberdeen is served by Aberdeen Dyce Airport, also commonly referred to as Aberdeen, Dyce, or simply Aberdeen Airport. The airport code is ABZ.
The United Kingdom does not have entry restrictions, but a 14-day quarantine is in place for arriving travelers arriving from outside the travel corridor. Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Scores according to KAYAK customer reviews
Pros: "The crew was so kind and amazing. They definitely made our flight great!"
Cons: "The entertainment wasn’t working for most of the flight. We only got about an hour and a half of entertainment"
Pros: "The crew"
Cons: "The screen"
Pros: "Seats comfortable. Food was good."
Pros: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Cons: "Everything was great"
Pros: "Courteous and attentive crew from baggage check in thru baggage claim."
Pros: "Crew was great flight was comfortable however checking in bags and printing boarding pass was slow and also very unorganized"
Cons: "Checking in bags and printing boarding passes were long unorganized lines of people"
Pros: "Crew was great. Flight was on time and crew helped the boarding process go smoothly. It was nice to get a beer or wine at no additional cost."
Cons: "Seat was shockingly small, even for economy class. TV was poor quality."
Pros: "The crew on Virgin Atlantic was superb!"
Cons: "Media screens are old and miscalibrated. Selection was decent. Food is probably average for the industry which to me is worse than fast food."
Pros: "The business class seats are the best we’ve had. Plenty of room, nicely laid out, good organization design. The blankets were fluffy and very comfortable. Crew was super attentive and friendly. For such a long flight, it was very pleasant, will highly recommend."
Pros: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "The flight was so delayed I missed my connecting flight to jfk."
Cons: "Unfortunately because the flight was delayed 2 times I was going to going to miss my connect flight to London. So I canceled my trip. I would appreciate a refund as I don’t understand what all the delays were about"
Pros: "Boarding process was very efficient and crew was very pleasant and helpful. Seats were reasonable for economy."
Cons: "Meals were very small but tasty. Movie options were random but enough to keep you occupied."
Pros: "Good collection of movies"
Cons: "To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great."
Pros: "Fabulous flight, light on passengers, so excellent service given by the crew. Virgin goes the extra mile on service and little perks. 747-400 planes also very comfortable, compared to the Airbus 320,"
Cons: "Nothing. Trip both ways were outstanding."
Pros: "They didn't serve any refreshments or even water"
Pros: "Everything was good in this flight"
Pros: "Crew were friendly and courteous"
Cons: "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"
Pros: "The crew and food were excellent. A little more space between seats would be appreciated. The entertainment equipment was not intuitive or easy to operate. I still feel the airline did a great job getting us to London on-time and a pleasant flight."
Cons: "You charged me for a checked bag. This wasn't made clear when I booked the flight."
Pros: "Nothing really!"
Cons: "I was coming from Sydney and I have to hurry up to take the other fly to Newark and didn’t have time to buy for nothing to eat but I was very surprised they didn’t offer me anything on the plane and when I ask they I have buy it online and didn’t have many choices anyway, I very disappointed with this fly."
Cons: "I had to run for almost 2 miles every time I had to change the flight. On the way to India they lost my one bag, and on the way back to US they lost my both begs."
Pros: "Francesca was the flight attende t that I had most the most interactions with was very friendly and warm."
Cons: "Flight was cancelled ."
Pros: "I like flying Virgin whether Australia or Atlantic!"
Cons: "Just a little bit more leg room."
Pros: "Crew was professional."
Cons: "Couldn't stretch my right (window side) leg. Display quality was poor."
Pros: "The food was AMAZING. No, seriously. Everything we had was great."
Cons: "A plane from 1960? No entertainment center!"
Pros: "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."
Cons: "Very small leg room"
Pros: "Efficient service"
Cons: "Entertainment screens were of poor quality"
Pros: "Just the food and boarding was fine."
Cons: "Everything else was bad. I think crew were a little rude!"
Pros: "Staff was top notch in service and kindness"
Pros: "nice new seats"
Cons: "The entre food top was torn, apparently opened before I got it, also there was no salad dressing. ATTN RICHARD BRANSON: Are you concerned for our environment? The head stewardess would not refill my sports water bottle after I asked her nicely, instead she poured water into a cup which she threw away, wasting plastic unnecessarily. I told her I did not like wasting plastic and she appeared to not enjoy what I had to say. This was the same lady who handed me my dinner. Rest of crew was great."
Pros: "Crew is well trained and efficient. Lounge food and service are excellent."
Cons: "Podlike seating in business class. Someone thought the zigzag a way of ensuring privacy. In fact you can't talk to your travel companion nor look out a window. Seats are either up or down and only a crew member can operate them."
Pros: "Great direct flight. Quit on the plane. Plenty of time to rest and sleep"
Pros: "airline staff was helpful, friendly and accommodating from ticket check in to flight staff."
Pros: "They were were very kind and helpful to all passengers"
Cons: "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."
Pros: "Plenty of leg room Open area for self-serve snacks and non-alcoholic drinks Food was very good Super friendly attendants"
Pros: "Audrey agent at the counter at Heathrow was amazing assisted me in getting my bags located and transfer from air malta to vigin"
Pros: "Flight crew were awesome! I got super sick with Bali belly and the crew did everything in their ability to comfort me."
Cons: "Sitting in the galley vomiting for 6h. Flight was completely packed since flights the day before had been canceled, but a full flight isn't really something you can complain about."
Pros: "Getting off the stinky airplane...peeyoo!"
Cons: "The three hour delay in departure."
Pros: "Not much not to like about this experience except for cramped seating in coach."
Pros: "Very friendly and helpful staff! Food was very good too."
Cons: "More leg room always desirable"
Pros: "Everything was excellent. Food, service, attendant, on-time etc,"
Pros: "The veg meal - paneer, rice, lentils - was absolutely delicious. In fact, all of the food was great."
Cons: "Slight problem with the movie viewing - the screen kept going blank every minute or two throughout, and had to be touched to restart. Only on the films, though; the TV episodes were fine."
Pros: "Very attentive and friendly crew! The plane was nice and clean, nice purple tinted lights. They served us plenty of complementary meals, snacks, mints and drinks. The in flight entertainment was the best I've seen yet: movies, tv, music, games, all recent and easy to use. We will definitely fly Virgin Atlantic again!"
Pros: "the food was decent"
Cons: "the crew was rude, the bathrooms were not clean"
Pros: "Kosher snacks! Thank you. Screens and outlets at every seat. Safe, controlled Covid protocols including de-boarding. Excellent!"
Pros: "Delta flight took extra precaution to keep all passengers safe before during and after the flight. They communicate effectively during the flight. I will be flying Delta again and again."
Cons: "The trip was great"
Pros: "The crew very professional. My flight was on time."
Cons: "We arrived around 39 minutes early and the whole process was very smooth"
Pros: "Super friendly and helpful with connections."
Cons: "The music on the plane was a bit much. Lol"
Pros: "Flight was on time and crew helped find a place for my violin. Even though I was early to the gate, they also helped me update my seat before the new flight crew arrived."
Pros: "Crew was friendly, seats really comfortable!"
Cons: "Headphones sold for $ 2. Headphones preferably free"
Cons: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly checked our passport Poor customer service"
Pros: "Crew was attentive and accommodating."
Cons: "Gates switched 3 times and all bags had to be checked because of a small aging plane."
Pros: "Calm and safe, just like I like it."
Pros: "Short lines"
Cons: "Seating arrangements"
Cons: "The carrots were hard and the bread was cold."
Pros: "Comfortable plane due to few passengers"
Cons: "7 hour delay after flight postponed."
Cons: "I would ask that the gate does not share in detail reason for delay in seat assignment is related to getting a family sitting together when the basic rules should apply unilaterally."
Pros: "Got to my destination without any issues"
Cons: "Seats/seating area are too small, and I'm not a big person."
Cons: "The flight was delayed almost 6 hours, the crew was rude and the “comfort +” seats had very little leg room ."
Pros: "All good."
Pros: "The flight was on time, the crew was pleasant and looked like they enjoyed working in the air."
Cons: "Our second time on a 787 Dreamliner across the Atlantic as about the same as the the first. The seat pitch is very tight so when a passenger reclines into the next row the seatback nearly touches your face. The Dreamliner seats seem to be very hard and it's difficult to get comfortable."
Cons: "No AC for an hour before takeoff - very uncomfortable. Audio for tv did not work."
Cons: "Flight was delayed a bit due to a couple passenger booking/misc issues. 1st class didn’t get gate bevfood service. Oven was busted so my meal wasn’t available. Entertainment console had all channels functional except — not really an issue I just really wanted to have ESPN playing in the background"
Pros: "Son got wings, so was happy."
Cons: "No entertainment."
Pros: "Flight attendant in first class was amazing."
Cons: "They take them forever to find me another fly ,make miss my other fly, my work my time and my sleep"
Pros: "We had a 2 1/2 delay due to mechanical issues but the crews, flight and ground, did a great job. Thanks."
Pros: "Staff were friendly and boarding was and getting off was easy because flight was super empty. Timeliness was appreciated too."
Cons: "Seats don't recline far enough."
Pros: "I was given a complimentary upgrade."
Pros: "The crew and pilot were absolutely amazing."
Cons: "This is my 3rd delta flight in a row that has been delayed. I understand these things happen, just extremely frustrating."
Cons: "It takes time and worries to find the air train and Aeroflot registration."
Pros: "My flight was great. Boarding was easy and the seats were comfortable."
Pros: "I needed to run real fast to the connection flight and gladly got there on time."
Pros: "The service was amazing , the staff was honestly friendly and nice"
Pros: "Great service, nice agent friendly"
Pros: "Very friendly and professional gate agent and flight attendant"
Cons: "I was unable to fly at all due to a spelling error on my ticket. The airline refused to alter the ticket. Worst experience of my life, ruined my Christmas"
Pros: "Very nice flight and attentive staff. Enjoyed the view of NYC as we flew up the East River, then looped over Nassau County to approach LGA."
Cons: "The male flight attendant who handed out the complimentary drinks and snacks acted a bit strangely. I was very thirsty, and I asked him if I could keep the rest of the can of soda. He neither said yes nor no, but rather completely ignored what I said and just poured my drink and moved on. I was a mildly annoyed, but figured maybe it was policy and he was shy and didn't want to debate the matter. When he took care of the older couple behind us, however, things got really strange. He asked them whether they wanted pretzels or peanuts, but they misheard him and asked for a ginger ale. I happened to know that he did have ginger ale, since my wife had just gotten one, but rather than just pouring the old folks a drink, he repeated himself. "Peanuts or pretzels?" They misheard again and asked him whether he had a diet ginger ale. Again, rather than just pour them the drink, he repeated himself. "Peanuts or pretzels?" This went round and round a few more times -- like a poorly designed computer UI that refuses to accept anything except the correct input -- before the old couple finally figured out the disconnect and picked their snacks before their drinks. Very weird."
Cons: "Cancelled my flight because I lost one of the arms"
Pros: "Short flight"
Cons: "Too cold Not friendly boarding agent"
Cons: "2.5 hour delay for no apparent reason at first (supposed mechanical issues with plane) and then waited on plane at gate for a missing pilot who never got picked up from his airport and got stuck in Chicago traffic trying to get to O'Hare. Eventually had to take pilot from another flight before leaving at 8:45 when flight was scheduled for 6:00am."
Cons: "Had a death in the family and no one would help me get back home"
Pros: "Seats were comfortable. Snacks!!! Nice flight crew."
Cons: "I liked everything."
Pros: "The Gogo Inflight wifi and entertainment did not work for even a minute. I choose flights based on their amenities and this one had offered full WIFI service which swayed me to choose to fly with Delta. I'm not sure who is to blame about this issue but I'm pretty frustrated that it was completely dysfunctional."
Pros: "The movie I watched was pleasant, although I had trouble hearing it because of the situation described below."
Cons: "There was a family seated behind us with several crying, loud children. We were miserable. Even my headphones with a Mozart sonata cranked up to loud did little to mask the noise. Probably not Dela'a fault, but the crew did nothing to mitigate the problem."
Cons: "Plane was sat broken at gate and needed part to be flown in. 150 minutes delayed. Not acceptable."
Pros: "I missed my flight for the first time and I was having a complete meltdown at the check in desk until the sweetest agent said "oh no worries sweetheart, let's find you another flight back home"... It seems so simple but with the morning I had, this simple act had me in tears! The kindness and patience she showed me was amazing and definitely the reason I will always fly Delta to any and every destination they are able to take me! <3"
Pros: "No fee to get on an earlier flught"
Cons: "When I tried to rebook online this flight was not an option"
Cons: "I am a 5'3" 125# woman who, unfortunately, had a middle seat assignment. The passenger to my right, on the aisle, weighed approximately 375# and took up 1/3 of my seat. The arm was not able to go down comfortably, and when it did it was not usable . The passenger on my left, window seat, was probably 6'7" and had to sit with a man spread in order to fit. I could not move and was extremely uncomfortable. The plane was overbooked so I was unable to move. Therefore, worst flight ever. Plus, I paid for a full seat and was only able to occupy half of it."
Pros: "The in-flight service was good."
Cons: "Poor hospitality by alaska airline staff, especially by MrPavel at gate H4, 01nov2016, prior boarding around 0730am"
Pros: "Delta's free in-flight wi-fi for entertainment (movies, tv, music) on your own device is a big plus. Not so easy to find (there's sparse information in their magazine or seat-back brochure), but once you find it there's a wealth of options."
Pros: "I liked how generous they were with food and drinks"
Cons: "Free WiFi could have made the flight a lot better"
Cons: "Very nice crew and great food"
Cons: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Pros: "Excellent crew, good food & movie selection."
Pros: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Cons: "Not being to help on the ground in Copenhagen with delta issues"
Pros: "Friendly crew"
Cons: "KLM lost one piece of my luggage"
Pros: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Cons: "Everything was very good."
Pros: "Crew was very engaging and service was good."
Cons: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Pros: "My seat"
Cons: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Pros: "Crew was fantastic."
Cons: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."
Cons: "Larger meals."
Cons: "Turn the lights on early making it hard to sleep"
Pros: "We got to Amsterdam on time"
Cons: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Pros: "Nice crew pilot food and beverage"
Cons: "No wifi"
Cons: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Pros: "Flight crew very nice"
Cons: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"
Pros: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Pros: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Cons: "Except for the man next to me - great!"
Cons: "Still waiting to board after missing this connection had to be booked on another airline"
Pros: "Flying with KLM is a pleasure"
Pros: "punctuality of boarding and flight time"
Cons: "attitude of crew in business class: no sense of true hospitality"
Pros: "The crew was efficient. Flight left on time. Food and wine served."
Cons: "No entertainment."
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Cons: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Pros: "Arrived early!"
Cons: "Boarding seemed disorganized."
Cons: "Didn’t happen."
Pros: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Cons: "That it didn’t happen."
Cons: "Customer service"
Pros: "I got some rest"
Cons: "unable to charge my phone or watch movies"
Pros: "Excellent very good"
Cons: "Everting so good ex"
Pros: "Friendly staff"
Cons: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."
Pros: "The flight was great."
Cons: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Pros: "I was upgraded to Buisness so, no complaints"
Cons: "No Marlboro light cigarettes on the duty free shopping cart"
Pros: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Cons: "No complaints at all."
Pros: "The staff and crew"
Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."
Pros: "Crew was excellent"
Cons: "Economy was very tight! Seats were uncomfortable"
Pros: "We really liked the KLM people, from the check in crew to the flight attendants."
Pros: "Excellent service and comfortable flight"
Cons: "Flight delay roughly an hour"
Pros: "Except for my negative comment, a good flight."
Cons: "I paid extra for a window seat, but due to the poor alignment of the seats with the actual windows, I actually sat next to a wall! Nol much to see out of a wall. If KLM are going to charge extra for a window seat, then they should make sure there is a window there! If the seat had actually had a window it would have been an excellent flight."
Pros: "Service of the staff was great"
Cons: "Turbulence, with all our technology we still cannot avoid this?"
Cons: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."
Cons: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."
Cons: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."
Cons: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."
Pros: "The crew was amazing."
Cons: "My flight from ORD-DUB arrived late causing us to miss our connecting flight to Madrid. I talked to an agent and they told us we would have to pick up our bags at a different carousel and then go to the ticketing agent for a new flight. 1 ticketing agent+3 hours of waiting = 1 pissed off traveler."
Pros: "nice airline clean"
Cons: "is really nice I will flay with them they are ok"
Pros: "The movies available, the plane was new"
Cons: "Due to a computer software malfunction our departure flight from ORD to Berlin was delayed 1.25 hours causing us to miss our connecting flight in Dublin. Very little updated information about our ETA was made available, the crew kept insisting that we were going to not miss our connection."
Cons: "Our previous flight arrived late. We were issued boarding passes 40 minutes before take off, they closed the gate 2 minutes before we got there."
Pros: "Service was excellent. The flight was on schedule."
Cons: "I would have liked an exit seat but none were available when I attempted to purchase one."
Pros: "The free movies and the food was good."
Cons: "The seats are too close together."
Pros: "Great crew. Great food. Great movie selection."
Cons: "The seats were bad seats. For a such a long flight, we couldn’t recline!! Not fun."
Pros: "Flight was great! Staff was friendly and attentive, plane was on time as promised! Really a positive experience."
Cons: "The entire crew needs to be a little attentive to their passengers you could visually see when they needed to assist a guest it was a bother to them."
Pros: "Plenty of leg room. Friendly staff. Decent meal. Reminds me of how the airlines used to act."
Cons: "Didn’t serve wine"
Pros: "The boarding system made a lot of sense and was very quick. The captain was very informative and kept us up to date with delays."
Cons: "The cabin was so dry and the attendants didn't come by with water very often, Getting off the plane was horrible. We sat for over an hour while they fixed the door or bridge to the door, or something. We couldn't get off."
Cons: "Trains were not running Directions to connecting flight gate were poorly labeled and confusing, no signage to catch buses to International terminal - no signage to say trains were down Had to recheck at international gate and the process was SLOW took 1:20 minutes to get from landing gate to connecting gate including having to go through security again probably won't fly Air Lingus or United again due to having to deal with O'Hare"
Pros: "Pleasant, courteous staff. Average room in economy. Less pressure and bustle at Dublin than bigger airports."
Pros: "Flight arrived on time."
Cons: "Check in line was very long--took over an hour. Entertainment screen did not function real well."
Cons: "I was rebooked on another airline - flight was fine but it cost me an additional 180 dollars for a seat assignment"
Pros: "Crew was very friendly"
Pros: "crew, professional. courteous"
Cons: "very little legroom despite seat bought for 55 dollars; bad quality headphones (bring your own if you want to watch a movie)"
Pros: "Timely, no pain"
Cons: "Food, no vegetarian options"
Cons: "The air conditioning on the plane flight from Chicago to Dublin was way too cold. I am was glad to have my winter clothes but I was still cold. Other than that the crew dis everything else to make the flight good."
Pros: "Generally good service. Clean plane and friendly staff."
Cons: "Seat in front of me broke into a reclining position. Made the flight uncomfortable. Although nothing could be done to fix it during the flight, it might have been nice if they had offered me a perk for the trouble."
Pros: "The flight was on time, the crew was very friendly and helpful. However, two members of our party (of five) lost their bags. It has been 5 days since our flight and while I am happy to say the bags have been "found", they still have not been returned to us. If all goes well, we should have the bags later today, but it's tough sledding to go for 6 days without any of your things."
Pros: "Andrew and Yvonne saved the day."
Cons: "Wifi, entertainment system went down. Some crew members a little slower than others."
Pros: "The takeoff, flight, and landing were all very smooth. The staff were nice and courteous. The boarding went smoothly."
Cons: "The video screen for my seat locked up and was unusable."
Pros: "On time. Movies."
Cons: "Staff was not too friendly. Seemed to cater more to Irish Nationals over anyone else. Not very attentive to "guests". Seats were too close together. When seats in front were reclined (most of the trip) there was little room. Food was not that tasty at all."
Pros: "We were in coach, and it was crowded but not impossible. The space was clean; the crew relatively attentive; and the service as acceptable."
Cons: "The meal choices were extremely limited. For example, "breakfast" at the last hour leg of the trip from ORD to DUB consisted of a ham and cheese croissant ONLY-no options; no yogurt; no fruit; nothing. It was a "take it or leave it" proposition. Then, to add insult to injury, on the trip from Dublin to Barcelona, there was only "food for sale"! What is that about? I mean it's a four-hour flight; one might think that aside from Pringles and Kit-Kat bars some thought might have gone into the nutritional content of the "FOOD"!!! This was quite disappointing."
Cons: "We didn't like the charge to select seats together"
Pros: "Great boarding experience, good food"
Cons: "Speakers for entertainment were ridiculous, poor ear speakers made it impossible to hear selection. I opted to use my own ear buds and iPad for entertainment. Seating was very poor for an overnight flight I expected more room and at least would have liked to sleep with my head on the tray but with the passenger in front of me leaned back there was barely enough room to get up and use the bathroom"
Pros: "No food or entertainment"
Pros: "cordial staff shortest flight to our destination(counting hours of flying to Malaga from Chicago)"
Cons: "Tight seating"
Pros: "Great flight, on time"
Cons: "Ran out of entre before they got to me"
Pros: "Great idea to fill the back of the plane first, smooth loading! Food service was great."
Cons: "Sleep was a huge challenge. Not one to travel often it was s surprise how little room there was when the passenger in the seat in front leaned her seat back. I was unable to sleep by resting my head forward in the drop down tray."
Cons: "Our flights were changed numerous times."
Pros: "Their accents"
Cons: "Delays, missed connections, their proposed solutions to missed connections, their inability to hold connecting flights just a few minutes to allow passengers on a delayed flight to make their connection."
Cons: "Our luggage arrived in england sopping wet and reeking of beer. The contents are awful. We have tried frebeze and all manner of things and now it reeks of perfume muxed with beer. We have spent our first three days in england trying to find where ti clean sll our clothes and are afraid to pack in the smelly suitcas. Our holiday has lost three precious days trying ti remedy the results from Aer Lingus' actions. Person in front of us had seat all the way reclined into my husbands legs for the whole flight. TV too close to be able to look at any entertainment."
Pros: "The entertainment was good and the meals were tasty"
Cons: "My luggage was lost"
Pros: "Despite the three-hour delay and some frustrated passengers, the cabin crew stayed very calm and positive."
Cons: "The flight left about three hours late, which isn't really anyone's fault, but it would have been nice to be told more specifically what was going on (what the problem was, estimated time it will take, maybe ensure passengers that the airline is aware of all their connecting flights and are already placing them on new flights)"
Cons: "I don't like that if I get sick and have to go to a hospital and have to change travel dates, Aer Lingus has no policy to reimburse me for the flights I can't make. So I buy new tickets and lose the money on the old tickets. That is terrible customer service and makes other airlines more attractive."
Pros: "The food was adequate and movies were available to watch theough out the flight."
Cons: "When our flight was canceled we were refused service repeatedly by both airport and phone support, and forced to stay in a hotel. On the rescheduled flight we were forced to relinquish priority seats. This was the worst airline experience I have ever been a part of. We sat on the tarmac for 5 hours before the flight was canceled and no other options were left. Our second flight to replace that was rescheduled at a different time without notifying us. No service, no offer to recuperate lost time and money, no compensation offered. Flat out terrible service."
Cons: "There were 150 people scheduled for this flight that only had 25 seats on it. All they could day was that it was either a glitch on the computer. Or a glitch when people bought tickets. Luckily I made it to Chicago on time, because I asked before everyone else found out. But you thought they would have told us way before the flight was scheduled to leave."
Pros: "Nothing. No luggage. No clothes, no toiletries. Vacation ruined."
Cons: "It was VERY cold on board -- even with the blanket, it was too cold to be able to sleep. Three blankets might have worked, with a wool hat. Perhaps it was because we were near the window -- but very cold indeed!"
Cons: "Our luggage was lost and 24 hours later, still no luck. We have no clothes, no essentials. I called because after 24hours there were no updates at all."
Pros: "Cabin crew"
Pros: "Nothing, felt worse than a sardine in a cheap tin can. Paid extra for leg room and didn't have it. Kept getting leg cramps and when I stood up I was told to sit down"
Cons: "Everything from rude airline steward, when I thanked him for anything never got a response to the incredibly narrow seats with poor leg room. Staff was not friendly."
Pros: "Great flight, loved the movies!"
Cons: "Good wasn't good"
Pros: "Flight attendance were very nice."
Cons: "Seats were uncomfortable. TV's didn't work."
Pros: "Attentive service, on time flight. Hard to complain...everything worked smoothly."
Cons: "You had to pay for drinks, and the TV menu was limited. Sad that you can complain about this when you're majestically flying through the air so I apologize! All in all an unbelievable value...just warning of the two tiny, tiny drawbacks. Would highly recommend for the value."
Cons: "The flight had to make an emergency landing back in O'Hare due to technical issues with the plane. A part was missing, so the flight was cancelled. Getting a reimbursement has been a nightmare. The crew provided passengers with a hotline number that worked rarely: we were told to call the number after 9 AM the next day - it took until about 1 PM before the signal would stop being busy and another 1 hour on hold before anyone from support would pick up. After someone did answer, the support agent on the line was aggressive and rude. She said she could not help me due to the flight having been booked through Kayak. When asked whether she would be contacting them to determine next steps, since this was an issue between Aer Lingus and the website, she shouted that she would do nothing of the sort and immediately hung up. Overall, this entire experience has been a nightmare - I would not recommend flying through Aer Lingus to anyone. Not due to the flight cancellation, but due to the complete lack of support and utter disinterest in helping customers."
Cons: "Entertainment system was not working on all seats"
Cons: "Short and sweet"
Pros: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Cons: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."
Pros: "Despite being a short flight, they gave food"
Cons: "Nothing. All ok"
Cons: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Pros: "Entertainment system"
Cons: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."
Cons: "Our request for vegetarian meals got lost after a glight was cancelled."
Cons: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"
Pros: "Everything! The service was exceptional!"
Cons: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."
Pros: "Great food and friendly crew."
Cons: "Seatback system was old and not very functional."
Pros: "Crew was very friendly and seat in KQ is super comfortable in Business."
Cons: "No entertainment facilities"
Pros: "Great crew and prompt boarding."
Cons: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Pros: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Pros: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Pros: "Friendly attendants, entertainment variety"
Cons: "Comfort, food could have been better."
Cons: "Too much time spent at boarding. On luggage missing."
Pros: "Crew was awesome!!"
Cons: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."
Cons: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."
Cons: "More chose in meals. I flew to and from within a week. All I had were chicken, chicken and chicken for snack too."
Cons: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Cons: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Pros: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"
Pros: "Good selection of movies"
Pros: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Cons: "Check in process was easy. The flight attendants are all very helpful and kind."
Pros: "Flight crew, pilot,food and entertainment options were great"
Cons: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Cons: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Cons: "Leg space."
Cons: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Cons: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"
Pros: "I like traveling with AirFrance in general."
Cons: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Pros: "Food was Fantastic, Air France the Best on Air."
Pros: "I like the service. They caring and give snacks, comfort and overall"
Cons: "None. I like everything"
Pros: "Food and service was good and price was acceptable"
Cons: "Very long route"
Cons: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."
Pros: "Charmingly nice crew and involving captain"
Cons: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Cons: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."
Pros: "It was Amazing staff helpfull and fresh.. love it"
Cons: "Flight of almost 3 hours was not entreteiment at all just magazines."
Pros: "The Crew was the only thing that stuck out. Associates had Way more patience than i."
Cons: "Late takeoff, priority seating happens same time as general boarding, two pieces of lost luggage"
Pros: "leg space in plane"
Pros: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Pros: "Efficient check-in."
Cons: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."
Pros: "Food, drinks, and general service on board were all very nice"
Cons: "Airport experience at cdg was atrocious. Took more than an hour to check in and it was a complete zoo."
Cons: "We tried to check our bags through Charles DeGaulle onto our connecting Air Canada flight and the agent refused to even discuss it. Pretty bad service."
Pros: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Cons: "Business class seats hard. Did not flatten out for sleep."
Pros: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."
Pros: "Air France is the worst company I have ever flown with. They changed our seats last minute. They where late both flights. Not worth the stress if your layovers are short. Also they took my passport with no explanation of why into another room with out my permission."