Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.8 "Terrific location."
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9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
8.0 "Pool is good."
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6.2 "Average cleanliness."5.2 "Only 52% said
rooms were clean enough ." -
5.6 "Rooms are ok."5.2 "Only 52% said
rooms were clean enough ." 6.9 "Only 69% saidrooms were big enough ." 6.3 "Only 63% thought thefurniture was functional ." -
3.1 "Awful breakfast."
Overall Rating
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8.7 "Great service."
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5.4 "Rooms are ok."
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5.2 "Average comfort."
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3.4 "Breakfast is below average."
Overall Rating
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9.9 "Terrific location."
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8.7 "Great service."9.6 "96% found the
staff to be very friendly ." -
6.1 "Average cleanliness."5.5 "Only 55% said
rooms were clean enough ." -
5.5 "Rooms are ok."5.5 "Only 55% said
rooms were clean enough ." -
5.3 "Average comfort."
Overall Rating
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9.1 "World class service."
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5.8 "Rooms are ok."
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5.3 "Average amenities."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.0review from
It was very good nice and quite The pool is to small
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8.0review from
This guest did not leave comments about this hotel.
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7.0review from
I liked that the room I switched to was clean. I did not like the fact that the online information of the original room I booked stated that it was going to have a fridge. Needless to say it didn't have the fridge when I actually got there. Then I had to pay an extra amount the get the room.
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4.0review from
The amount charged there are a lot of other hotels featuring a lot better amenities not even a hot tub outside and the mattresses were very uncomfortable!
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2.0review from
The location was adequate for our needs. I didn't like the fact that they stuck ua in a smoking room without giving us the option to stay in a non-smoking room. Our clothes smelled like smoke and son did the rest of our stuff.
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10.0review from
everything from service to cleanliness. no.
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10.0review from
The staff Breakfast could have eggs and meat
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10.0review from
Clean and the staff were friendly The breakfast can have a bigger variety of food.
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4.0review from
MUY MALA EXPERIENCIA, CUARTO SUCIOS Y MANAGER MUY DESCORTES
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5.0review from
I was very excited about this hotel We scheduled a non-smoking room and ended up with a smoking room when I asked to be moved I was told there was no other room and that they would refund my money and I could leave
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9.0review from
The best aspect of this hotel was absolutely the front desk folks. The woman who was their in the evening when I checked in was absolutely wonderful as was the woman in the morning when I checked in. This was an older hotel and in some aspects, that was very obvious (the smell in the hallways). In other ways, they have done such a great job updating, I forgot how old the hotel was when I was in my room.
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8.0review from
Nice location, friendly personal and facilities The Breakfast is terrible for my tastes. I try to eat healthy and I suggest to add bananas, at least boiled eggs and yougurt.
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10.0review from
customer service was very good help to make it easy The rooms and everything was just right the only problem was the beds were too hard
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5.0review from
This guest did not leave comments about this hotel.
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8.0review from
The beds and the shower pressure and that there was plenty of hot water to take a shower. The room and bathroom could have been a bit cleaner, the floors felt a little dirty.
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9.0review from
I like the convenience of the location and it was clean....the front desk people are outstanding. .... The service manger in charge of cleaning her attitude was not ok...other than that it was great
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8.0review from
location
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7.0review from
clean. location. staff breakfast closed at 9:00
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4.0review from
My worst stay ever! Im a redicard memeber,I`ve stayed in a lot of redroff inns and this was by far, the worst! it all began with my reservation, I asked for a room in the first floor because my wife is pregnant and at front desk they gave me one at the second floor, then they told me than there were access near but they didn`t told me they cant be open from the outside! and there`s no elevator!!! so me and my pregnant wife had to make all the turn to front desk main entrance!, but the worst was the night of the 22nd, some idiot at front desk gave room 219 to a bunch of teenagers who at 4 oclock were making a lot of noise!! even singing and running in the hallways, smoking in the room (What is supposed to be prohibited!) and drinking and screaming,and the front desk shined for it abscence!! its a shame of hotel!!
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8.0review from
This guest did not leave comments about this hotel.
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10.0review from
everything from service to cleanliness. no.
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10.0review from
The staff Breakfast could have eggs and meat
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10.0review from
Clean and the staff were friendly The breakfast can have a bigger variety of food.
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9.0review from
The best aspect of this hotel was absolutely the front desk folks. The woman who was their in the evening when I checked in was absolutely wonderful as was the woman in the morning when I checked in. This was an older hotel and in some aspects, that was very obvious (the smell in the hallways). In other ways, they have done such a great job updating, I forgot how old the hotel was when I was in my room.
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8.0review from
Nice location, friendly personal and facilities The Breakfast is terrible for my tastes. I try to eat healthy and I suggest to add bananas, at least boiled eggs and yougurt.
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10.0review from
customer service was very good help to make it easy The rooms and everything was just right the only problem was the beds were too hard
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8.0review from
The beds and the shower pressure and that there was plenty of hot water to take a shower. The room and bathroom could have been a bit cleaner, the floors felt a little dirty.
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9.0review from
I like the convenience of the location and it was clean....the front desk people are outstanding. .... The service manger in charge of cleaning her attitude was not ok...other than that it was great
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8.0review from
location
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7.0review from
It was very good nice and quite The pool is to small
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7.0review from
I liked that the room I switched to was clean. I did not like the fact that the online information of the original room I booked stated that it was going to have a fridge. Needless to say it didn't have the fridge when I actually got there. Then I had to pay an extra amount the get the room.
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7.0review from
clean. location. staff breakfast closed at 9:00
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4.0review from
The amount charged there are a lot of other hotels featuring a lot better amenities not even a hot tub outside and the mattresses were very uncomfortable!
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2.0review from
The location was adequate for our needs. I didn't like the fact that they stuck ua in a smoking room without giving us the option to stay in a non-smoking room. Our clothes smelled like smoke and son did the rest of our stuff.
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4.0review from
MUY MALA EXPERIENCIA, CUARTO SUCIOS Y MANAGER MUY DESCORTES
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5.0review from
I was very excited about this hotel We scheduled a non-smoking room and ended up with a smoking room when I asked to be moved I was told there was no other room and that they would refund my money and I could leave
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5.0review from
This guest did not leave comments about this hotel.
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4.0review from
My worst stay ever! Im a redicard memeber,I`ve stayed in a lot of redroff inns and this was by far, the worst! it all began with my reservation, I asked for a room in the first floor because my wife is pregnant and at front desk they gave me one at the second floor, then they told me than there were access near but they didn`t told me they cant be open from the outside! and there`s no elevator!!! so me and my pregnant wife had to make all the turn to front desk main entrance!, but the worst was the night of the 22nd, some idiot at front desk gave room 219 to a bunch of teenagers who at 4 oclock were making a lot of noise!! even singing and running in the hallways, smoking in the room (What is supposed to be prohibited!) and drinking and screaming,and the front desk shined for it abscence!! its a shame of hotel!!
