Would you like to save as your currency permanently or for this visit only?
historic monumental building, nice watching football in Elephant Bar Room was not ready; they had booked us in a room that could not fit an extra bed that we had requested thru bookings.com. With helpful staff we were upgraded to a better more spacious room
the internal decor - Art Deco was lovely, the black and white tiled corridors positively shimmered with polish!Also the concierge staff were extremely helpful I didn't particularly enjoy the meal we had in the Le Royale restaurant which we found a little stuffy and the food not up to the price
excellent service with a smile
Children below 6 still have to pay for breakfast, I guess children below 6 or 5 shouldn't pay for breakfast
free internet access could be provided as it happens in hotels of the same range in other cities, like Hanoi furniture, carpet could be renovated
excellent staff and service; great restaurant; great spa services no outdoor area
The breakfast is excellent. Pack with many variety and good food. It will be nice to have a vent in the bathroom.
The hotel can not that how to contact from Thialand for the corporate rate. If our staff is doing business in Cambodia. So we will use our current hotel.
Location. Requested extension of check up time to 1.00pm (Orginal check up time was 12.00 noon), front desk staff straight away said "no" to me! At least she shall have checked and verified. It was solved after spoken to front desk Manager.
Central location was useful for a short stay Furnishing somewhat dated, needs to be refurbished.
Very friendly staff, all smiles all the time. The guards would always open the doors when you entered or left. They really stuck to the white and purple motif. 10Mbps up and download speed consistently. I felt uneasy walking to the hotel from the riverside after dark. Saw a few large winged ants in the room. Construction noises started at 6:30 am until dark, but that is common around Phnom Penh. Bathroom was in a closet, but the shower was separate from the toilet. No Shampoo provided, only soap.
Nice and helpful staff, especially those from business center Fair pool and spa center. A little bit expensive for the region! Even if close to city center, the area looked very poor. They blocked from my business card the total amount of the invoice and two weeks later, even if I paid, of course, the amount is still blocked. Be carefull!
your staff were great, especial the hotel taxi driver ' Mr Lucky '. The band was great, my wife and my self enjoy our time in the louinge listening to them. The staff in general were very friendly and helpful.