Guest reviews
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Solo
Overall Rating
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8.7 "Location is great."10.0 "
Good access to the airport , said 100%." 10.0 "Near to public transport , according to 100%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "100% thought it waseasy to get to the train station ." 9.6 "96%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." 8.1 "Easily accessible by car , said 81%." -
8.6 "Very nice wellness & sports facilities."9.1 "
top-notch fitness area , thought 91%." -
8.5 "Great service."8.4 "84% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 8.1 "81% thought theservice was very professional ." 9.6 "96% werehappy with the shuttle service ." 7.5 "Lovely bar service , according to 75%." 8.2 "82% werehappy with the room service ." 10.0 "Management was excellent , said 100%." -
6.9 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ." 6.7 "Only 67% saidrooms were big enough ." -
6.7 "Internet is average."5.5 "55% thought the
wifi quality was ok ." -
4.6 "Breakfast is below average."2.5 "75% said the
breakfast was too expensive ."
Overall Rating
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8.5 "Great service."8.4 "84% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 7.8 "78% thought theservice was very professional ." 7.2 "72% found therestaurant service to be one of the best ." -
8.5 "Location is great."10.0 "
Good access to the airport , said 100%." 10.0 "Near to public transport , according to 100%." -
7.2 "Nice rooms."8.2 "82% said the
beds were comfortable ." -
7.1 "High comfort."8.2 "82% said the
beds were comfortable ." -
5.1 "Breakfast is mediocre."
Overall Rating
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8.5 "Great service."8.3 "83% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." -
8.5 "Location is great."10.0 "
Good access to the airport , said 100%." -
7.7 "High value."
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7.6 "Good cleanliness."8.9 "89% thought
it was clean ." -
6.3 "Rooms are ok."6.9 "Only 69% said
rooms were clean enough ."
Overall Rating
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8.9 "Location is great."10.0 "
Good access to the airport , said 100%." 10.0 "100% thoughtparking was inexpensive ." -
8.6 "Great service."8.4 "84% found the
staff to be very friendly ." 7.9 "79% said thereception staff was great ." 9.6 "96% werehappy with the shuttle service ." 8.4 "84% thought theservice was very professional ." -
8.0 "Good value."
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7.6 "Good vibe."
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7.2 "Tasty food."
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6.7 "Rooms are ok."6.8 "Only 68% said
rooms were clean enough ."
Overall Rating
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8.8 "Location is great."10.0 "
Good access to the airport , said 100%." 10.0 "Near to public transport , according to 100%." -
8.4 "Great service."8.4 "84% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." -
7.6 "High value."
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7.2 "Tasty food."
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7.1 "Nice rooms."7.9 "79% said the
beds were comfortable ." 7.0 "70% saidrooms were clean ." -
4.0 "Breakfast is below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.1review from
Room service. Food. Friendly people. Price was less expensive the day after we arrived but we were locked In at the expensive price.
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8.2review from
Friendly staff, clean comfortable room The price was rather high
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6.0review from
the food lost & found never calls you back, nor they answer the telephone.
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8.0review from
Staff was very nice room was clean quite spacious would recommend to any one. The train is directing in front of the hotel for a 10 ride to downtown. None
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6.0review from
The staff were very freindly. I ate at the resteraunt and found it to be surprisingly good
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6.3review from
The location so close to Sky Harbor Airport. The size and comfort of the room. The frequency of the airport shuttle. The service and competence of the bar staff left a lot to be desired. The lobby entrance is so dim that it looks really dingy and rundown, which, unfortunately, gives a poor first impression that colors everything else you see subsequently.
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6.3review from
the courtesy of the gentleman at the reception desk and efficiency checking us in. on arrival at hotel front entrance, no one to help take luggage from car to reception area (there was a staff member with cart just inside the entrance but we were totally ignored, he calmly looked away while we struggled to get the luggage inside) and no coffee maker in room
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7.0review from
convenient to airport and good value for money
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7.7review from
Every one of the service people at the hotel was extremely polite and helpful. The fee for parking at the hotel was $6 a day, but I was told I would not pay for the night I stayed at the hotel. It was only applicable for the four days I left my car for my trip. However, when I returned I was told there was a $12 valet fee for the night I stayed there. WHAT???? That was NEVER mentioned and the attendant didn't charge me when I said I'd never heard of that.
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7.7review from
Wonderful location and availability of shuttle service. Staff was friendly and efficient. No.
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8.0review from
Evrything from the attention paid by the employees to the cleanliness and comfort of the room. Would definitely recommend it. Great price also for such a luxurious looking room. Nothing I can think of. Then again, I just stayed one night. Came at 18h and left by 10h the next morning. From this point of view, it was perfect.
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7.0review from
Convenient location
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5.3review from
The pending charges placed on my checking account that are still present 4 days after my stay
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6.6review from
Within 4 min drive of airport terminals. The new Metro Tram runs past the front of the hotel giving acess to Mesa and central Phoenix every 10 mins. There is a free shuttle bus service from all airport terminals to the Metro station evry 12 mins. In room air conditioning was very noisy.
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7.0review from
Over night stay only. It was excellent
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8.2review from
Friendly staff, clean comfortable room The price was rather high
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8.0review from
Staff was very nice room was clean quite spacious would recommend to any one. The train is directing in front of the hotel for a 10 ride to downtown. None
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8.0review from
Evrything from the attention paid by the employees to the cleanliness and comfort of the room. Would definitely recommend it. Great price also for such a luxurious looking room. Nothing I can think of. Then again, I just stayed one night. Came at 18h and left by 10h the next morning. From this point of view, it was perfect.
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7.1review from
Room service. Food. Friendly people. Price was less expensive the day after we arrived but we were locked In at the expensive price.
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7.0review from
convenient to airport and good value for money
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7.7review from
Every one of the service people at the hotel was extremely polite and helpful. The fee for parking at the hotel was $6 a day, but I was told I would not pay for the night I stayed at the hotel. It was only applicable for the four days I left my car for my trip. However, when I returned I was told there was a $12 valet fee for the night I stayed there. WHAT???? That was NEVER mentioned and the attendant didn't charge me when I said I'd never heard of that.
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7.7review from
Wonderful location and availability of shuttle service. Staff was friendly and efficient. No.
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7.0review from
Convenient location
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6.6review from
Within 4 min drive of airport terminals. The new Metro Tram runs past the front of the hotel giving acess to Mesa and central Phoenix every 10 mins. There is a free shuttle bus service from all airport terminals to the Metro station evry 12 mins. In room air conditioning was very noisy.
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7.0review from
Over night stay only. It was excellent
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6.0review from
the food lost & found never calls you back, nor they answer the telephone.
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6.0review from
The staff were very freindly. I ate at the resteraunt and found it to be surprisingly good
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6.3review from
The location so close to Sky Harbor Airport. The size and comfort of the room. The frequency of the airport shuttle. The service and competence of the bar staff left a lot to be desired. The lobby entrance is so dim that it looks really dingy and rundown, which, unfortunately, gives a poor first impression that colors everything else you see subsequently.
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6.3review from
the courtesy of the gentleman at the reception desk and efficiency checking us in. on arrival at hotel front entrance, no one to help take luggage from car to reception area (there was a staff member with cart just inside the entrance but we were totally ignored, he calmly looked away while we struggled to get the luggage inside) and no coffee maker in room
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5.3review from
The pending charges placed on my checking account that are still present 4 days after my stay
